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Opiniones de Holiday Inn Manchester Airport, an IHG Hotel

3 out of 5
Holiday Inn Manchester Airport, an IHG Hotel
2280 Brown Ave, Manchester, NH

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 477 de 887 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 284 de 887 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 74 de 887 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 32 de 887 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 887 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Claudio Rene, Naucalpan Estado de México

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
bueno
muy lejos de Boston pero bien para descansar si lo recomendó

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Rosemary

Le gustó: Limpieza, servicios, condiciones de la propiedad
Convenient location
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Tamara

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
J’ai été déçue, l’hôtel n’est pas à la hauteur d’un Holliday Inn, à mon avis.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Abigail

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was great!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Mattie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Hotel is clean, quiet and calming.
Se hospedó 2 noches en mayo de 2024
Respuesta de Matt H, el 8 may. 2024
Dear Valued Guest,Thank you for choosing Holiday Inn as your accommodation during your recent stay. We strive to maintain the highest standards of comfort, cleanliness, and hospitality, and it is gratifying to know that you found our facilities and amenities such as our 24 hour fitness center, airport shuttle and heated pool to be satisfactory. Thank you for taking the time to provide your valuable feedback. We look forward to welcoming you back to Holiday Inn in the near future.

4/10 Malo

Nicholas, Mount Vernon

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
Upon arrival they couldn't find our reservation by name which was ridiculous. They offered me a sheet of paper to call the other holiday inn nearby to see if they had me instead of calling themselves which would have been proper customer service. Another attendant told me they didn’t have my reservation and then they finally said oh we already had you checked in. If I was there on a quality control inspection I would have rated them poorly. People out of uniform, the elevator to the right had mechanical issues with the door and both needed to be cleaned, bathroom wasn’t clean (hair in the tub). Come on. Their function is hospitality. Two saving graces were the nice man who gave me shaving cream - he was very kind and the adjacent diner. I can’t believe I paid all that money for this kind of service. Never again will we atay at a holiday inn.
Se hospedó 2 noches en mayo de 2024
Respuesta de Matt H, el 8 may. 2024
Hello Mr. Nicholas,We are deeply sorry to hear about your disappointing experience during your recent stay at our hotel. At Holiday Inn we strive to maintain the highest of standards of cleanliness throughout our property. It is disheartening to learn that your expectations were not met in these areas. We take your feedback seriously and will address these concerns with our team to ensure that such issues are not repeated in the future.

10/10 Excelente

ERIC

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property but in an industrial area. There's a good restaurant attached and options very close by. Good bang for the buck. Friendly staff. They don't monitor the check in desk too closely nor have a way to alert them you are there. Mone the less. they are helpful and knowledgable.
Se hospedó 1 noche en abril de 2024
Respuesta de Matt H, el 10 may. 2024
Hello Mr Eric,Thank you so much for taking the time to share your wonderful experience at our hotel. We are pleased to hear that you enjoyed the amenities we have available. Along side our attached diner open 6am - 10pm, there's also a 24 hour fitness center, heated pool and hot tub as well as an airport shuttle to carry our guest to and from the airport between 4am -11pm. I understand you may not have seen front desk staff present at all times but there is a bell that can be rung to alert them when they are in the back or happen to step away for a few moments. Once again, thank you for your kind words and for choosing our hotel. We look forward to welcoming you back on your next visit.

10/10 Excelente

Bryan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Airport dinner attached is a great dinner.
Se hospedó 3 noches en abril de 2024
Respuesta de Matt H, el 10 may. 2024
Hello Mr Bryan,Thank you for sharing your feedback about your recent visit to our hotel. We are delighted to hear that you enjoyed the attached diner during your stay. We believe that great food and excellent service go hand in hand, and it is rewarding to hear that we met your expectations in both areas. Thank you for choosing our hotel and for taking the time to share your experience. We truly appreciate it.

10/10 Excelente

Hajiba

Le gustó: Limpieza y servicio y personal
Nuce place to stay for the weekend. Ckean room good space . Nice stuff
Se hospedó 1 noche en abril de 2024
Respuesta de Matt H, el 10 may. 2024
Hello Hajiba,We are pleased to hear that you enjoyed your recent stay with us. We believe that providing a range of amenities adds value to our guest experience, and we are glad that you found them to your liking. Whether it's our fitness center, heated pool, or airport shuttle, we aim to create a comfortable and enjoyable environment for our guests. Once again, thank you for your kind words and for choosing our hotel. We look forward to welcoming you back on your next visit.

10/10 Excelente

Carolyn, Columbia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I always stay here. Never disappoints.
Se hospedó 2 noches en abril de 2024
Respuesta de Matt H, el 10 may. 2024
Hello Ms Carolyn,Thank you so much for sharing your positive experience at our hotel. Your kind words means a lot to us and they serve as a great source of motivation for our team. Our staff takes pride in delivering exceptional service, and we are delighted that they made your stay memorable. Once again thank you for your kind words. We look forward to welcoming you back on your next visit.

8/10 Bueno

Cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms are comfortable. Location near airport with shuttle service is very convenient.
Se hospedó 1 noche en abril de 2024
Respuesta de Matt H, el 10 may. 2024
Hello Ms Cheryl,Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed your stay with us and found our rooms to be comfortable. Our team works hard to ensure that each room is well- maintained, clean, and equipped with all the necessary amenities to make your stay enjoyable. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future for another enjoyable stay.

8/10 Bueno

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Tim - GM, el 8 abr. 2024
Thank for staying at the Holiday Inn Airport. We appreciate your patronage and the nice score.

10/10 Excelente

Rhonda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place , wonderful and friendly staff at the hotel and attached diner.
Se hospedó 1 noche en abril de 2024
Respuesta de Tim - GM, el 8 abr. 2024
Thanks for staying with us at the Holiday Inn Airport and for giving us the great score. I will be sure to share your comments with the team.

10/10 Excelente

Carol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, clean and a great diner onsite!
Se hospedó 1 noche en marzo de 2024
Respuesta de Tim - GM, el 8 abr. 2024
Thank you for the great score and nice comments. We appreciate your choosing to stay at the Holiday Inn Airport.

6/10 Aceptable

Elizabeth

Viaje familiar con niños
Le gustó: Servicios
Hotel could use a pick me up- looks a bit old and not up kept. There were crumbs and a lighter in the pullout bed, and someone’s left over food in fridge. The staff are nice but are limited and it shows. I probably wouldn’t stay at this location again and chose another hotel in the area.
Se hospedó 1 noche en marzo de 2024
Respuesta de Matt H, el 10 may. 2024
Hello Ms Elizabeth,Thank you for taking the time to provide feedback about your recent stay at our hotel. We strive to provide a warm and welcoming atmosphere for all our guests, and it is gratifying to know that our staffs' efforts have been recognized. Please know that your feedback is invaluable to us, as it helps us identify areas where we need to improve. We deeply apologize for any inconvenience caused with the pull out bed, and we genuinely appreciate your understanding and patience. Thank you for bringing this matter to our attention and we hope to have the opportunity to restore your faith in our hotel.

8/10 Bueno

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Diner was not good. Staff was very pleasant at the hotel. Room could’ve been cleaned a bit better.
Se hospedó 1 noche en marzo de 2024
Respuesta de Matt H, el 11 may. 2024
Hello Ms Jennifer,Thank you for choosing our hotel and for sharing about your experience. Your kind words regarding our staff members are particularly gratifying. To know that our efforts were appreciated means the world to us. We're sorry that your meal at the diner was not to your liking. It has wonderful reviews so we would like to invite you to give it another try. Keep in mind also that we do have other amenities as well like our 24-hour fitness center heated pool and hot tub and courtesy airport shuttle to further accommodate our guests. Once again, we thank you and appreciate your feedback and look forward to welcoming you back in the near future.

10/10 Excelente

Scott

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Stephen

When I arrived at the airport and called for the shuttle, the desk told me it was closed for the day. When asked she told me my driver lied and offered no option on how to get there. I walked to the hotel, cancelled my room and left.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Dawn

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Sandra

Se hospedó 1 noche en enero de 2024

10/10 Excelente

JOYCE

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cade

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Dawn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay at the Holiday Inn was very pleasant. The front desk staff was friendly and helpful, my room was comfortable and clean, and the attached restaurant had good food at a reasonable price. The location was very convenient to the airport and highway. It was a great choice after a long day of travel. I will stay there again when I fly into Manchester.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is warm, friendly, couteoys and very helpful. The room was spacious and clean.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Diane, Derry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Local person - this is a great place to stay locally! I always forget it’s a holiday inn cause it’s more of a Marriott/Hilton vibe. Great attached inexpensive restaurant. Really soft and comfy mattress. Cheap airport parking. Pool and hot tub clean. Great staff. Attached mini convenience store. Safe area that is no where near downtown (so can’t walk to restaurants but is a safer area so depends on your needs). Solid place to book!
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Patricia

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk person was incredibly friendly and nice - thank you! Just what we needed after a long travel day!
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Samantha

Viaje en pareja
Attached to a fantastic diner
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Tammie

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms were clean, staff was polite and helpful. Convenient to Manchester airport and the shuttle service started early so that we could make it to the airport in time for our very early flight.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Lois

Viaje familiar
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Brailand

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed at this hotel for my graduation at SNHU. Eric was phenomenal he really made us feel welcome and went above and beyond to help. Very nice place to stay. Highly recommend!
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Krystal

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Bradley

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Avoid Omni Hotel, dated, run down poor service
Horrible check in experience, room shabby and not maintained. Cabinet door on furniture hanging down would not close, TV didnt not work, part missing on sink faucet so water sprayed out everywhere when on any more than a trickle. Toliet very difficult to get it to flush. Ice machine on floor did not work. All issues reported zero done over two day stay, will never be back.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Rhonda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Wayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Terry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Stacey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Gregory A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Norman

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jodie, Victorville

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean rooms
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Deborah

Le gustó: Limpieza y servicio y personal
For the love of God, GET SOME NEW SOFAS. they are worn and dirty. I saw 3 rooms, stayed in 2 of them and the carpets need TO BE CLEANED. housekeeping was fine.... all the surfaces that COULD be shiny WERE shiny and clean. but those women can't do anything about the fabric surfaces. have some mercy. This is my go to hotel when I fly and if the quality of the facility declines any further, I will have to make other arrangements. Staff was outstanding. and the shuttle driver great. DO SOMETHING ABOUT THE SOFAS
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Kathleen

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Chris

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful reception. Quick check in.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Shirley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We fly up to New Hampshire as much as possible to see our son , daughter-in-law and granddaughter and when we fly back home we stay here as they live 2hours from the airport. We like the rooms, and staff are very friendly. The shuttle to the airport is very convenient.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Bernardo, San Jose

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to airport and gas station. Clean and neat
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Loretta and

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Arrived late. Courtesy van brought me from airport.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was convenient and the room was nice and clean.
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Gerald

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unfriendly staff. Pool was closed. No breakfast. No coffee....
Se hospedó 1 noche en agosto de 2023