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Opiniones de Wilde Aparthotels, Manchester, St. Peter’s Square

4 out of 5
Wilde Aparthotels, Manchester, St. Peter’s Square
3 Dickinson Street, Manchester, England

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 654 de 841 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 144 de 841 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 22 de 841 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 841 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 841 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.4/10

Servicios

9.8/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Damian

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carl - Reception Team Leader, el 7 ene. 2024
Dear Damian,Thank you for a 10/10 score we are thrilled to know you have had such a wonderful stay with us. We hope to welcome you back again in the future.

10/10 Excelente

Tomás

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bien
Se hospedó 3 noches en mayo de 2023
Respuesta de Kristina - Reception Team Leader , el 31 may. 2023
Dear Tomas, Thank you for your great feedback, I am happy to hear you enjoyed your stay with us. We are looking forward to welcome you again in our property!Kind regards, KristinaReception Team Leader

10/10 Excelente

MARCELO RUB

Se hospedó 3 noches en abril de 2022
Respuesta de Carl - Reception Team Leader, el 25 abr. 2022
Thank you for your valued feedback. We are pleased you have enjoyed your stay and look forward in welcoming you back in the future.

8/10 Bueno

Louise

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A great stay - central, clean and comfortable.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Crissy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

alfie

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent facilities, really clean, friendly staff in a great convenient location!
Se hospedó 1 noche en mayo de 2024
Respuesta de Carl - Reception Team Leader, el 9 may. 2024
Dear Alfie,Thank you for taking the time to review our property. We are delighted to know you have had such a great stay and found the staff to be friendly and the location convenient. We look forward in welcoming you back again in the future.

10/10 Excelente

Ian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, clean and great location.
Se hospedó 2 noches en abril de 2024
Respuesta de Georgia - Team Leader, el 28 abr. 2024
Dear Ian, Thank you for your kind words! We're thrilled to hear that you found our staff friendly, our hotel clean, and our location great. Providing exceptional service and a comfortable environment is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future!Kind regards, Georgia Team Leader

6/10 Aceptable

Richard

Viaje de negocios
Le gustó: Limpieza
Aparthotel room layout and kitchenette with Nespresso, dishwasher fridge, movable tv formats work well. Ground floor and floor 9 reception areas, drinks and food cafe confusing arrangements for payment, to know how to speak to. Room is not sound proofed. Noise of pipes, could hear people coughing, etc. Nearly very good. But bit disappointing on some basics.
Se hospedó 2 noches en abril de 2024
Respuesta de Diana, el 25 abr. 2024
Dear Richard, Thank you for taking time to write us a review.Sorry to hear you were disturbed with noises during your stay.Do not hesitate to speak to the staff they can assist in any way and help for any enquiry.We hope you enjoyed the City.Kind regards,DianaTeam Leader

10/10 Excelente

Jay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautifully maintained apartments, polite and helpful staff. Superb.
Se hospedó 1 noche en abril de 2024
Respuesta de diana, el 25 abr. 2024
Dear Jay,Thank you for taking time to review us.We are happy to see you had a good time with us, and found the staff helpful.We hope to see you again. Kind regards,DianaTeam Leader

10/10 Excelente

TOMOYUKI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Enough spaces
Se hospedó 1 noche en abril de 2024
Respuesta de Carl - Reception Team Leader, el 18 abr. 2024
Dear TomoyukiThank you for taking the time to review our property. We are delighted to know you have had such a wonderful stay with us and can't wait to welcome you back again in the future. Kind Regards Carl Reception Team Leader

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Two nights here for the marathon. Good location, tram stop right next door and plenty of food and drink outlets too. Excellent room facilities and very clean and modern.
Se hospedó 2 noches en abril de 2024
Respuesta de Carl - Reception Team Leader, el 18 abr. 2024
Dear Andrew,Thank you for taking the time to review our property. We are delighted to know that your stay has been such a wonderful one and we hope to welcome you back again in the future. Kind Regards Carl Reception Team Leader

8/10 Bueno

Irena

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Carl - Reception Team Leader, el 18 abr. 2024
Dear IrenaThank you for scoring our property. We are thrilled to learn your stay has been a great one, and we hope to welcome you back again in the future. Kind Regards Carl Reception Team Leader

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a ashame that their was no fresh air possible
Se hospedó 3 noches en abril de 2024
Respuesta de Carl - Reception Team Leader, el 18 abr. 2024
Dear JohnThank you for taking the time to review our property. We have an air filtration system in place throughout the building that is always filtering fresh air throughout the apartments. We are delighted to know otherwise you have had an enjoyable stay with us. We hope to welcome you back again in the future. Kind Regards Carl Reception Team Leader

10/10 Excelente

Arwa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay. Nice and helpful staff and close to everything In Manchester
Se hospedó 1 noche en abril de 2024
Respuesta de Carl - Reception Team Leader, el 18 abr. 2024
Dear ArwaThank you for taking the time to review our property. We are thrilled that you have had such a wonderful stay with us and found the staff to be nice and helpful. We hope to welcome you back again in the future. Kind Regards Carl Reception Team Leader

10/10 Excelente

Aditya, Columbus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Carl - Reception Team Leader, el 18 abr. 2024
Dear Aditya,Thank you for taking the time to score our property. We are delighted that you have had such a wonderful stay with us and we look forward to welcoming you again in the future. Kind Regards Carl Reception Team Leader

10/10 Excelente

??

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
朝食が最高に美味しかった
Se hospedó 1 noche en abril de 2024
Respuesta de Carl - Reception Team Leader, el 18 abr. 2024
Thank you for taking the time to review our property. We are delighted to know you have had such a wonderful stay and enjoyed the breakfast we served. We hope to welcome you back again in the future. Kind Regards Carl Reception Team Leader

10/10 Excelente

Susan

Se hospedó 1 noche en abril de 2024
Respuesta de Georgia - Team Leader, el 3 may. 2024
Dear Susan, Thank you for giving us a review score on your recent stay. I am glad to see you enjoyed your time here at wilde. We hope to have the chance to welcome you again in the future :) Kind regards, Georgia Team Leader

6/10 Aceptable

Georgina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Georgia - Team Leader, el 10 abr. 2024
Dear Georgia, Thank you for your feedback! I am sorry to hear your stay with us was not a 10/10.. I hope you will give us a second chance in the future, as we would love to welcome you back and give that 10/10 experience we are always striving for. Thank you for choosing wilde. Kind regards, Georgia Team Leader

10/10 Excelente

Neale

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Modern well equipped rooms
Se hospedó 1 noche en abril de 2024
Respuesta de Georgia - Team Leader, el 7 abr. 2024
Dear Neale, Thank you so much for your review! I am glad you enjoyed your time with us I hope we have the chance to welcome you again Kind regards, Georgia Team Leader

10/10 Excelente

Takaoki

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
ほどよく街が近くトラムの駅もすぐそばでオールドトラフォードにも20分でいけます。最上階の部屋からの景色も良かったです
Se hospedó 2 noches en marzo de 2024
Respuesta de Diana, el 6 abr. 2024
Dear Takaoki,Thank you for taking time to review us.We are pleased to hear you had a good stay and enjoyed the view from the 20th floor.We hope to welcome you back again.Kind regards,DianaTeam Leader

8/10 Bueno

Calvin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was on the 9th floor at a table. Myself and another guest did not realize where to check in because it was so informal.
Se hospedó 1 noche en abril de 2024
Respuesta de diana, el 6 abr. 2024
Dear Calvin,Thank you for staying at our hotel.We are pleased to see you had a good time with us and enjoyed the stay.Our hotel reception is on the 9th floor as we are sharing building with another hotel.Sorry for any confusion upon arrival if it was not made it clear to you.We hope you had a good city break.Kind regards,DianaTeam Leader

8/10 Bueno

Leah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Excellent location, transport links and quality for money. My only complaint is that the bed was made up of two single mattresses that had been pushed together and covered with a double fitted sheet. This made for a very uncomfortable nights sleep. It’s a shame, as everything else was great.
Se hospedó 1 noche en abril de 2024
Respuesta de Georgia, el 5 abr. 2024
Dear Leah, Thank you for your review! I am happy you enjoyed your stay overall and our central location was very convenient for your stay. I do apologise for any inconveniences caused with the bedding in the room. I do hope this wont affect any future bookings with us, as we would love to welcome you back again in the future :) Kind regards, Georgia Team Leader

8/10 Bueno

Amna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was good except the laundry because not all of the washing machines were working specially the dryer machines.That is just the point but in general the services and the room was really nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Georgia - Team Leader, el 3 abr. 2024
Dear Amna, Thank you for your review! I am glad you enjoyed your time with us. I am sorry to hear of any inconveniences caused with the laundry. I will report this to our maintenance team. Thank you! We hope to see you again :) Kind regards, Georgia Team leader

10/10 Excelente

Caitlin Emma

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really impressed with the room and the facilities. Would recommend.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carl - Reception Team Leader, el 29 mar. 2024
Dear Caitlin EmmaThank you for taking the time to review our property. We are thrilled to know that you have had such a wonderful stay with us and hope to welcome you again in the future.

10/10 Excelente

Tamar

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and clean hotel with nice views and friendly staff. Great location as well
Se hospedó 2 noches en marzo de 2024
Respuesta de Carl - Reception Team Leader, el 29 mar. 2024
Dear Tamar,Thank you for reviewing our property. We are delighted to know that you have had such a wonderful stay with us. We hope to welcome you back again in the future.

10/10 Excelente

Ruby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Carl - Reception Team Leader, el 29 mar. 2024
Dear RubyThank you for scoring our property, we are thrilled to know that you have had such an enjoyable stay with us. Thank you again for booking with wilde. We hope to welcome you again in the future.

6/10 Aceptable

Andrew

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Nice room. Made pay extra for late checkout. So did. Staff woke me anyway banging on door.
Se hospedó 2 noches en marzo de 2024
Respuesta de Carl - Reception Team Leader, el 25 mar. 2024
Dear Andrew,Thank you for taking the time to review our property. Please accept my sincerest apologies that you have been disturbed after paying for a late check-out. This is a very rare thing and never usually happens. We do hope that you will stay again with us.

10/10 Excelente

NIU

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Have everything you need from a studio apartment, also gave salt and pepper to make some basic cooking possible. Check in process was slightly confusing as lobby was on 9th floor.
Respuesta de Carl - Reception Team Leader, el 24 mar. 2024
Dear NiuThank you for taking the time to review our property. We are delighted to know that you have had such a wonderful stay with us. We are sorry to learn that you found our check in process confusing, we do offer online check-ins which can be done then collecting your keys on our ground floor express check in box. Our hotel is situated on the 9th floor due to being 2 hotels in 1 building and motel one occupying floors 1-8. With us taking 9-20. We do hope that you will make a return visit in the future.

10/10 Excelente

Clare

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely rooms
Se hospedó 1 noche en marzo de 2024
Respuesta de Georgia , el 23 mar. 2024
Dear Clare, Thank you for your kind review. I am thrilled you had a lovely time staying with us. I hope we will have the chance to welcome you back in the future. Warm regards, Georgia Team Leader

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Georgia , el 23 mar. 2024
Dear Timothy, thank you for your review. I am pleased you had a lovely stay and i hope we will get the chance to welcome you back in the future! Warm regards, Georgia Team Leader

10/10 Excelente

Jemma

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great apartments, very clean with everything you would need for a night or two away. All the staff we spoke with were extremely friendly and courteous. We would definitely use these apartments again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Diana, el 22 mar. 2024
Dear Jemma,Thank you for sharing your experience with us.We are glad to see the staff was friendly and that you found the apartment great.We look forward to welcome you again in the future with us.Kind regards,DianaTeam Leader

10/10 Excelente

YUI

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It takes about 15 minutes to walk from Manchester Piccadilly station, but it is very close to the tram station. The room was clean and spacious for two people. It was perfect except for the curtains being thin and the morning sun shining brightly. Thank you for your comfortable stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de Diana, el 22 mar. 2024
Dear Yui,Thank you for staying with us.We are happy to hear about your stay and that you found the studio spacious.All our windows have blind that can come down, please do not hesitate to ask the staff for assistance.We hope to see you again.Kind regards,DianaTeam Leader

10/10 Excelente

Emma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Diana, el 22 mar. 2024
Dear Emma,Thank you for rating us and staying at our hotel.We hope to welcome you back in the future.Kind regards,DianaTeam Leader

8/10 Bueno

Liubov

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location, right in the centre. We didn’t get a room with a city and it was a very small apartment, way too small for 3 people. We tried to change the room once we’ve checked in but were told fully booked. If we were staying for more than one night, we wouldn’t be comfortable at all. On the positive note, kitchen was well equipped and the apartment was clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Diana, el 22 mar. 2024
Dear Liubov,Thank you for choosing Wilde for your stay and sharing feedback.We are happy to hear you found the kitchenette well equipped. As I can see the studio you had booked is not guaranteed to have the City view, as this depend on availability, which is difficult to met on busy weekend.We hope you enjoyed the City.Kind regards,DianaTeam Leader

10/10 Excelente

Kelly-anne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great apartment centrally located with close parking nearby. Second stay here and would highly recommend! Good sized, well equipped rooms which was clean and modern. Will be returning again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Diana, el 22 mar. 2024
Dear Kelly,Thank you for staying with us again!We are pleased to hear your stay went great, and that you will be returning again.Kind regards,DianaTeam Leader

10/10 Excelente

Gavin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quick and easy check-in. Great atmosphere in their upper lounge area
Se hospedó 1 noche en marzo de 2024
Respuesta de Diana, el 15 mar. 2024
Dear Gavin,Thank you for staying with us.We are pleased to see you found our hotel with a great atmosphere and easy to check in.We hope to welcome you back with us.Kind regards,DianaTeam Leader

10/10 Excelente

Kiran

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property great price would reccomend
Se hospedó 1 noche en marzo de 2024
Respuesta de Diana, el 13 mar. 2024
Dear Kiran,Thank you for staying with us.We are glad to see you had a goo stay and found our property great.We hope to see you again.Kind regards,DianaTeam Leader

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Carl - Reception Team Leader, el 25 mar. 2024
Dear MichaelThank you for taking the time to review our property. We are delighted to know you have had such a wonderful stay with us, we hope to welcome you again in the future.

10/10 Excelente

Shelagh

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Well located. Clean property with comfy beds.
Se hospedó 1 noche en marzo de 2024
Respuesta de Georgia, el 11 mar. 2024
Dear Shelagh, Thank you for your kind review. I am so happy you enjoyed your stay with us and found it to be very clean and comfortable and our central location was very convenient for you. I hope to welcome you back again in the future :) Warmest regards, Georgia Team leader

10/10 Excelente

Adele

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was an apartment with your own catering facilities if required. There was also a bar and restaurant facilities available. Staff were friendly and helpful. Property was modern and clean. Close to all local amenities. No Housekeeping which to me was perfect as I don't like people entering my room when I'm out... but they will enter and collect any rubbish if you leave out the door sign. There is also the option to ask for more bedding and clean towels. No parking but there are car parks close by where the car can be left securely. I used 'Native' and got a taxi to the hotel for £5. I will definitely be staying here again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Georgia, el 11 mar. 2024
Dear Adele, Thank you for leaving us a review on your recent stay with us here at the wilde! I am delighted to know that you had a wonderful time staying with us and were able to enjoy the facilities on offer. I hope we can welcome you back again in the future :) Kind regards, Georgia Team Leader

8/10 Bueno

Olivia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Walking distance to the arena and shops. Really Clean. Staff were friendly and helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carl - Reception Team Leader, el 6 mar. 2024
Dear Olivia,Thank you for taking the time to review our property. We are delighted to know that you have had a great stay with us and found everything in walking distance, we can't wait to welcome you back again in the future.

10/10 Excelente

Charlotte

Se hospedó 1 noche en marzo de 2024
Respuesta de Diana, el 22 mar. 2024
Dear Charlotte,Thank you for staying at our hotel.We are happy to see this amazing rating you gave us.We hope to see you again with us.Kind regards,DianaTeam Leader

10/10 Excelente

Ngozi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a lively stay. Clean and quiet. I love how central and close to public transport this stay was, and how the room catered for disabilities
Respuesta de Carl - Reception Team Leader, el 1 mar. 2024
Dear Ngozi,Thank you for taking the time to review our property. We are delighted to know your stay was a great one and that you were close to everything you needed. We hope to welcome you back again in the future.

8/10 Bueno

Drew

Se hospedó 2 noches en febrero de 2024
Respuesta de Diana, el 22 mar. 2024
Dear Drew,Thank you for staying with us.We are pleased to see you had a good time at our property.We hope to welcome you back.Kind regards,DianaTeam Leader

8/10 Bueno

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tolle Lage, saubere Zimmer, freundliches Personal, optimal für Selbstversorger.
Se hospedó 3 noches en febrero de 2024
Respuesta de Carl - Reception Team Leader, el 22 feb. 2024
Dear Thomas,Thank you for taking the time to review our property. We are thrilled that you have had a wonderful time and we hope to welcome you again in the future.

6/10 Aceptable

brian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean. Well equipped apartment. Quiet from noise outside. But inside fridge very noisy and light on microwave very bright.
Se hospedó 1 noche en febrero de 2024
Respuesta de Georgia, el 20 feb. 2024
Dear Brian, Thank you for your review! I am happy to see that you found our apartments very clean and well equipped :) I am sorry for any inconveniences regarding the noise in the fridge in the apartment, i will follow this up with our maintenance team and have this looked into. I really hope we will have the chance to welcome you back! Kind regards, Georgia Team Leader

10/10 Excelente

Ella

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. The apart had everything you needed and was lovely.
Se hospedó 1 noche en febrero de 2024
Respuesta de Georgia, el 20 feb. 2024
Dear Ella, Thanks for your review :) I am so happy you were able to enjoy our central location and we were able to provide you with all you needed to make it a lovely stay :) Kind regards, Georgia Team Leader

10/10 Excelente

Marie-Claire

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Diana Team Leader, el 17 feb. 2024
Dear Marie ClaireThank you for rating us.We are pleased to see you had a good stay and hope to see you again.Kind regards,DianaTeam Leader

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location great hotel
The rooms were excellent, and the Nespresso machine with free capsules was a stroke of genius. Highly recommend for location and facilities. Staff super friendly and helpful
Se hospedó 2 noches en febrero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear David,Thank you for choosing our hotel for your stay.We are pleased to see you had a good stay with us and enjoyed the room facilities, and found our staff friendly.We hope to welcome you again with us.Kind regards,DianaTeam Leader

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear guest,Thank you for staying with us at our hotel.We are pleased to see this amazing rating you give us and hope to see you again at our property.Kind regards,DianaTeam Leader