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Opiniones de Berjaya Makati Hotel

3 out of 5
Berjaya Makati Hotel
7835 Makati Avenue, Corner of Eduque St, Makati

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 229 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 383 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 273 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 76 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 40 de 1001 opiniones" "

7.4/10

Limpieza

8.0/10

Servicio y personal

7.4/10

Servicios

7.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place room but we dont stay long this time we have been flight to palawan is a nice stay and good service.
Se hospedó 1 noche en marzo de 2019
Respuesta de DOSM, el 3 abr. 2019
Greetings! Thank you for sharing your experience of stay with us. We look forward to be of service to you again at Berjaya Makati Hotel! Regards,

10/10 Excelente

Jackson

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was good for the price. Breakfast was served every morning and it was good. Staff is attentive and kind.
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Paul Vincent

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's an easily accessible hotel with helpful staff and decent amenities for a great price point. Will definitely recommend to new travellers and seasoned visitors.
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Kibwe

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff at this Hotel is very friendly and polite
Se hospedó 14 noches en abril de 2024
Respuesta de Sincerely, Den, el 6 may. 2024
Dear Kibwe,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Aceptable

Lorena

Le gustó: Servicio y personal
Property was average kind of old. Aircon not working I complaint so many times and after two days they finally moved me to different room. Still AC was not working properly. Issue think it was centralize.
Se hospedó 4 noches en abril de 2024
Respuesta de Sincerely, Den, el 6 may. 2024
Dear Lorena,Warm Greetings from Berjaya Makati Hotel!We are grateful and appreciate you taking the time to share your feedback with us. We are working on room renovations, and your feedback will help us sympathize with what our guests need. While working on improvements, we wish to see you again for the better experience you deserve.

4/10 Malo

Khai Weng

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Breakfast spread was bad Room condition run down Shower heater, hot/cold knob...not safe.
Se hospedó 6 noches en marzo de 2024
Respuesta de Sincerely, Den, el 6 abr. 2024
Dear Khai Weng,Greetings from Berjaya Makati Hotel!Thank you for taking the time to review our property, your comments are very much valued. The hotel is undergoing some facility improvements and partial renovation. While we are working on improvements, we would like you to give us another chance to provide better service in the.

6/10 Aceptable

Jiale

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Staff was very friendly
Se hospedó 6 noches en marzo de 2024
Respuesta de Kind regards - Den , el 2 abr. 2024
Dear Jiale,Thank you for taking the time to review our property. We hope to make it a five-star ratings on your next visit.

8/10 Bueno

Jiale

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff
Se hospedó 7 noches en marzo de 2024
Respuesta de Kind regards - Den , el 22 mar. 2024
Dear Jiale,Thank you for taking the time to review our property. We appreciate your kind words and hope to see you again very soon.

6/10 Aceptable

Rajeev

Viaje de negocios
Nothing
Se hospedó 1 noche en marzo de 2024
Respuesta de Kind regards - Den , el 22 mar. 2024
Dear Rajeev,Greetings from Berjaya Makati Hotel!We appreciate you taking the time to review our property. We hope to see you again for another great stay you deserve.

8/10 Bueno

Joseph

Se hospedó 2 noches en febrero de 2024
Respuesta de Sincerely, Den, el 2 abr. 2024
Dear Joseph,Thank you for taking the time to review our property. We hope to make it a five-star ratings on your next visit.

4/10 Malo

James

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Aircon was not working good moved room and still not working
Se hospedó 3 noches en febrero de 2024
Respuesta de Sincerely, Den, el 1 mar. 2024
Dear James,Warm Greetings from Berjaya Makati HotelThank you for taking the time to share your feedback. We regret to hear about your experience during your last stay with us, and we apologize for the inconvenience. The hotel is undergoing some facility improvements and partial renovation. We have better rooms and services to deliver. We hope you can give us another chance to provide you with the better service you deserve.

10/10 Excelente

Chadwin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is so friendly and there to help you with any issues that pop up. Had a great day once again.
Se hospedó 17 noches en enero de 2024
Respuesta de Sincerely, Den, el 28 feb. 2024
Dear Chadwin,Greetings from Berjaya Makati Hotel!Thank you so much for taking the time to review our property. Your kind words and commendation of our staff humble us. We are excited to welcome you back for another great stay you deserve.

6/10 Aceptable

Manuel

Le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Sincerely, Den, el 28 feb. 2024
Dear Manuel,Thank you for staying with us and sharing your feedback about your recent stay. We hope to see again soon.

8/10 Bueno

Abdulmotaleb

Viaje en grupo
Se hospedó 3 noches en febrero de 2024
Respuesta de Sincerely, Den, el 28 feb. 2024
Dear Abdulmotaleb,Thank you for staying with us and taking the time to review our property. We hope to see you again soon.

6/10 Aceptable

Francisco

Not so good. But then there are other hotels far worse.
Se hospedó 10 noches en enero de 2024
Respuesta de Sincerely, Den, el 3 feb. 2024
Dear Francisco,Greetings from Berjaya Makati Hotel!Thank you for taking the time to review our property, your comments are very much valued. The hotel is undergoing some facility improvements and partial renovation. While we are working on improvements, we would like you to give us another chance to provide better service in the.

10/10 Excelente

Merlito

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
staff
Se hospedó 1 noche en enero de 2024
Respuesta de Den, el 31 ene. 2024
Dear Merlito,Thank you for the five-star ratings. We hope to see you again soon.

10/10 Excelente

osamu

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
I like it very much
Clean and safe Good value for the price
Se hospedó 6 noches en enero de 2024
Respuesta de Kind regards - Den , el 31 ene. 2024
Dear Osamu,Greetings from Berjaya Makati Hotel!We are grateful and appreciate you taking the time to share your feedback with us. We hope to see you again for another great stay you deserve.

10/10 Excelente

Steven

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Nice place- a little dated, but you can’t beat the location and price. Safe
Se hospedó 8 noches en enero de 2024
Respuesta de Sincerely, Den, el 31 ene. 2024
Dear Steven,Thank you for staying with us. We appreciate your great review and hope to see you again soon.

6/10 Aceptable

Manuel, Torrance

Le gustó: Limpieza
Se hospedó 6 noches en diciembre de 2023
Respuesta de Sincerely, Den, el 31 ene. 2024
Dear Manuel,Greetings from Berjaya Makati Hotel!We are grateful and appreciate you taking the time to share your feedback with us. We are committed to improving further and look forward to serving you again soon.

10/10 Excelente

Gregory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was perfect. The staff was amazing!
Se hospedó 7 noches en enero de 2024
Respuesta de Sincerely, Den, el 31 ene. 2024
Dear Gregory,Greeting from Berjaya Makati Hotel!Thank you for taking the time to review our property; your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to welcoming you again for another great stay you deserve.

10/10 Excelente

Hyunjeong

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
아침식사 써비스가 최고 입니다
Se hospedó 1 noche en enero de 2024
Respuesta de Den, el 22 ene. 2024
Dear Hyunjeong,It is a great pleasure to know you enjoyed our buffet breakfast offering. Thank you for staying with us, and we hope to see you again for another great stay and the great food you deserve.

8/10 Bueno

Darrell

Se hospedó 1 noche en enero de 2024
Respuesta de Sincerely, Den, el 28 feb. 2024
Dear Darrell,We appreciate you taking the time to review our property. Thank you for staying with us, and we hope to see again soon.

6/10 Aceptable

Jeffrey

Viaje en pareja
Le gustó: Servicio y personal y servicios
The staff were fantastic and made our stay enjoyable. The room was pretty tired and worn. A few things didn't work properly, but overall it was probably a decent value for what I paid. . I would probably stay there again, but don't expect a posh , shiny facility.
Se hospedó 3 noches en enero de 2024
Respuesta de Den, el 22 ene. 2024
Dear Jeffrey,Warm Greetings from Berjaya Makati Hotel!We are grateful and appreciate you taking the time to share your feedback with us, and your commendation of our staff humbles us. We have better rooms and services to deliver and were excited to welcome you back for another great stay you deserve.

10/10 Excelente

W. Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great budget hotel and the people working here were fantastic
Se hospedó 4 noches en enero de 2024
Respuesta de Den, el 22 ene. 2024
Thank you for the five-star ratings. We hope to see you again soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We keep staying here each time we travel. Very good location, courteous employees & easy check in/check out.
Se hospedó 1 noche en enero de 2024
Respuesta de Den, el 22 ene. 2024
Dear Guest,Greetings from Berjaya Makati HotelIt is our greatest pleasure to have a loyal guest like you. On behalf of our team, we sincerely appreciate your kind review and commendation. We look forward to welcoming you again for another great stay you deserve.

8/10 Bueno

OGAWA

Le gustó: Servicio y personal
Se hospedó 2 noches en enero de 2024
Respuesta de Den, el 22 ene. 2024
Dear Ogawa,Thank you for your rating. We hope we make it 5 out of 5 on your next visit.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Den, el 22 ene. 2024
Thank you for staying with us and taking the time to rate our property. You high ratings is greatly appreciated.

10/10 Excelente

Brandin

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 10 noches en diciembre de 2023
Respuesta de Den, el 22 ene. 2024
Thank you for taking the time to rate our property, Brandin. We hope to see you again soon.

10/10 Excelente

Angie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I always stay in Berjaya Hotel. Every time in Philippines always in Berjaya. Made a group of friendship in this hotel. Thank you so much. Appreciate the kindness.
Se hospedó 3 noches en enero de 2024
Respuesta de Den , el 22 ene. 2024
Dear Angie,Greetings from Berjaya Makati HotelIt is our greatest pleasure to have a loyal guest like you. On behalf of our team, we sincerely appreciate your kind review and commendation. We look forward to welcoming you again for another great stay you deserve.Kind regards,

10/10 Excelente

Maria Fe, Vernon

Se hospedó 4 noches en diciembre de 2023
Respuesta de Den, el 22 ene. 2024
Thank you for staying with us.We appreciate your ratings.

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sincerely, Den, el 25 dic. 2023
Thank you for sharing your feedback with us, Sir Daniel. We appreciate your perfect rating and are excited to welcome you back for another great stay you deserve.

8/10 Bueno

osamu

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
値段の割に良いと思う
Se hospedó 3 noches en diciembre de 2023
Respuesta de Kind regards - Den , el 25 dic. 2023
Dear Mr. Osamu,We appreciate you taking the time to share your feedback with us. We hope to see you again for another great stay you deserve.

6/10 Aceptable

Serena

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
My room had nasty stains all over the carpet, bed was hard as a rock, walls were dirty and stained as well, asked for a shower mat and was given a used one, the pool was cold and cloudy looking. But the people were nice, happy and pleasant
Se hospedó 17 noches en noviembre de 2023
Respuesta de Sincerely, Den, el 18 dic. 2023
Dear Serena,Warmest Greetings from Berjaya Makati Hotel!Thank you for taking the time to review our property, your comments are very much valued. We regret to hear about your negative experience during your last stay. Please accept my sincerest apology. We commit to delivering better service and standards; guest service is the top priority. While we are working on improvements, we would like you to give us another chance to provide better service in the future.

8/10 Bueno

Douglas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, comfortable, good location. Great value for money.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Den, el 30 nov. 2023
Hi Douglas,We appreciate your kind review and look forward to your next visit.

4/10 Malo

MASAHIKO

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
喫煙部屋の案内があったので予約したが、部屋は禁煙部屋。
Se hospedó 9 noches en noviembre de 2023
Respuesta de Sincerely, Den, el 30 nov. 2023
Dear Mr. Masao,Warm Greetings from Berjaya Makati HotelThank you for taking the time to share your feedback. We regret to hear about your experience during your last stay with us, and we apologize for the inconvenience. We could not provide smoking rooms as all hotel rooms are non-smoking. We have a newly opened bar on the 27th-floor roof deck where you can smoke on your next visit. Once again, we apologize for the inconvenience and hope to see you again.

4/10 Malo

Belen

Se hospedó 1 noche en noviembre de 2023
Respuesta de Sincerely, Den, el 22 nov. 2023
Dear Belen,Greetings from Berjaya Makati Hotel!Thank you for taking the time to review our property, your comments are very much valued. The hotel is undergoing some facility improvements and partial renovation. While we are working on improvements, we would like you to give us another chance to provide better service in the.

10/10 Excelente

Lamont

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Den, el 10 nov. 2023
Dear Lamont,Thank you for taking the time to rate our property. We hope to see again soon.

8/10 Bueno

Karsten

Le gustó: Servicio y personal
excellent staff going out of their way to help. they remember me from previous stay , it gives a homely feeling
Se hospedó 5 noches en noviembre de 2023
Respuesta de Sincerely, Den, el 10 nov. 2023
Dear Mr. Karsten,Greetings from Berjaya Makati Hotel!We are delighted that you enjoyed your recent stay with us and feel the warm welcome we at Berjaya Makati Hotel extended to all our returning guests. Thank you for always choosing Berjaya as your home away from home in the Philippines.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Den, el 7 nov. 2023
Dear Guest,We appreciate you taking the time to rate our property. We hope to see you again soon for another great stay you deserve.

10/10 Excelente

Chrystalla

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The service is excellent, area is quiet and close to other dining places, you can walk to a shopping centre
Se hospedó 1 noche en octubre de 2023
Respuesta de Den, el 3 nov. 2023
Dear Chrystalla,Warmest Greetings from Berjaya Makati Hotel!Thank you for taking the time to share your feedback with us. It's excellent to know that you enjoyed your recent stay with us, and we appreciate your kind words to our staff. We are excited to welcome you back for another great stay you deserve.

8/10 Bueno

Inez

Se hospedó 4 noches en octubre de 2023
Respuesta de Sincerely, Den, el 3 nov. 2023
Dear Inez,Greeting from Berjaya Makati Hotel!We appreciate you taking the time to rate us. We are excited to welcome you back for another great stay you deserve.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The best place...
This place was amazing. The staff are over the top excellent. They are friendly, helpful and incredibly hospitable. It is a rare thing to get that level of hospitality theee days.
Se hospedó 1 noche en octubre de 2023
Respuesta de Sincerely, Den, el 23 oct. 2023
Dear Micheal,Greetings from Berjaya Makati Hotel!Thank you for taking the time to review our property; your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are excited to welcome you back for another great stay you deserve.

8/10 Bueno

KATSUYA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Den, el 25 sept. 2023
Dear katsuya,We appreciate you taking the time to rate our property. We are excited to welcome you back soon for another great stay you deserve, and we hope we make your ratings a perfect ten on your next visit. Regards,

8/10 Bueno

Shaum

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en septiembre de 2023
Respuesta de Den, el 16 sept. 2023
Dear Shaum,Thank you for taking the time to review our property. We have to see again soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kiwi on his own
Only one complaint, the one day I went for the all day breakfast omelette, it wasn't available for 2 hours Good location, not the newest hotel but everything worked, nice hot water (many of my hotels just didn't have it) Would stay here again
Se hospedó 3 noches en septiembre de 2023
Respuesta de Den, el 13 sept. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excelente

Maria, Vernon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
n/a
Se hospedó 5 noches en agosto de 2023
Respuesta de Den, el 31 ago. 2023
Dear Maria,Greetings from Berjaya Makati Hotel!We are grateful and appreciate you taking the time to share your feedback with us. We hope to see you again for another great stay you deserve. Kind regards, Den

10/10 Excelente

Joyce

Se hospedó 7 noches en agosto de 2023
Respuesta de Den, el 5 sept. 2023
Thank you for taking the time to rate our property.We hope to see again soon.

8/10 Bueno

James

Se hospedó 3 noches en julio de 2023
Respuesta de Den, el 26 ago. 2023
Dear James, Greetings from Berjaya Makati Hotel!We are grateful and appreciate you taking the time to share your feedback with us. We hope you give us another chance to serve you better on your next visit and hope we make it a five star review next time.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This is not my 1st time to stay here. I know the place because we lived before near the area. Great location, close to all. Courteous staff, safe surroundings & complimentary bottled water is a great savings.
Se hospedó 5 noches en julio de 2023
Respuesta de Den, el 3 ago. 2023
Dear Guest,Thank you for taking the time review our property. We appreciate you and we hope to see again for another great with us.

8/10 Bueno

Willie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall the property was comfortable. The toilet seemed to have issues with being able to properly flush a number 2 (bowel movement). It would often take 3 flushes to completely cycle the waste down.
Se hospedó 7 noches en julio de 2023
Respuesta de Den, el 3 ago. 2023
Dear Willie,Greetings from Berjaya Makati Hotel!We appreciate you taking the time to review our property and noting the toilet issue you had. Our engineering team has resolved the problem already. We hope to see you again soon.