Suite Deluxe, 2 habitaciones | Ropa de cama de alta calidad, camas con pillow-top y minibar
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Opiniones de The Alpha Suites

5 out of 5
The Alpha Suites
7232 Ayala Avenue Ext., Makati, Manila

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 230 de 316 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 63 de 316 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 316 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 316 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 316 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

SUHO

Le gustó: Limpieza, servicios, condiciones de la propiedad
場所も室内も良かったです。 朝食もプールも良かったです。 また使います。
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Brian

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
The entire building is outdated compared to the other hotels in Makati. No VIP upgrade however there were 6 units available daily during my brief stay. Very disappointing with Expedia over promoting member benefits that does not exist!
Se hospedó 4 noches en mayo de 2024
Respuesta de Pedmark Julian A. Madridejos , el 15 may. 2024
Dear Valued Guest,We wish to express our sincerest apologies for the experiences you encountered during your stay with us at The Alpha Suites.Your comments were shared with the team, and we have taken immediate action to ensure that these lapses are corrected. We continuously strive to provide excellent service and a memorable experience for our guests, and we hope that you will give us another chance to become your hotel of choice in Metro Manila.Sincerely,Pedmark Julian A. Madridejos General Manage

10/10 Excelente

Nick, Gilbert

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We had an excellent stay. The staff was great and the pool area was very nice. We had a small issue in the bath room and it was promptly taken care of even though it was at night. The next day they contacted us and told us we could move to another room or extend our check out time. Very first class service.
Se hospedó 3 noches en abril de 2024
Respuesta de Pedmark Julian A. Madridejos , el 15 may. 2024
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

8/10 Bueno

Eiji

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
シャワーの温度が、低めで浴びた後寒い。
Se hospedó 2 noches en marzo de 2024
Respuesta de Pedmark Julian A. Madridejos , el 18 mar. 2024
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites.We appreciate the high rating that you have given us. At The Alpha Suites, we strive to always bring our valued guests a five-star experience.I have taken note of your comment regarding the shower temperature. I have shared it with the team and we are taking the necessary steps to promptly address the issue. Thank you for letting us know.We hope to welcome you again soon!Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 Excelente

Anthony

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent staff. Room was as advertised. Would recommend to families or business travelers.
Se hospedó 2 noches en marzo de 2024
Respuesta de Pedmark Julian A. Madridejos , el 11 mar. 2024
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 Excelente

Maricon

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Enjoyed our stay
Se hospedó 2 noches en febrero de 2024
Respuesta de Pedmark Julian A. Madridejos, el 16 feb. 2024
Thank you for the wonderful feedback. We hope to welcome you back soon!

8/10 Bueno

Lalaine, Ranco Mirage

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The coffee maker in the room wasn’t working. Kitchen counter stained . The buffet breakfast is good. The workers were friendly
Se hospedó 1 noche en febrero de 2024
Respuesta de Pedmark Julian A. Madridejos, el 16 feb. 2024
Dear Guest, Thank you for the candid feedback. Rest assured that we are continuously improving our service to give our guests the five-star experience that they deserve. We hope to welcome you back soon!

8/10 Bueno

Ernie

Le gustó: Limpieza y condiciones de la propiedad
Value for the money
Respuesta de Pedmark Julian A. Madridejos, el 16 feb. 2024
Dear Guest, Thank you for the candid feedback. Rest assured that we are continuously improving our service to give our guests the five-star experience that they deserve. We hope to welcome you back soon!

10/10 Excelente

Kevin, Greenville

Le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel was very clean and service was great! Location was accessible to restaurants, shopping centers and entertainment all within walking distances! Rooms were spacious and had all appliances and utensils for longer stays! I would recommend staying here if you are looking for a extended vacation.
Se hospedó 7 noches en enero de 2024
Respuesta de Pedmark Julian A. Madridejos, el 2 feb. 2024
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 Excelente

Christine

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Our one bedroom suite at the Alpha Suites was perfect. The views were amazing, the kitchen was fully equipped (although we didn’t do any cooking), and it was so helpful to have in-room laundry. Dining choices were extensive and the food was excellent - our dinner was one of the best meals we’ve had in the Philippines. Excellent service as well. Breakfast included lots of food choices to suit every taste. I would absolutely stay here again, especially if I was planning a longer stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Pedmark Julian A. Madridejos, el 2 feb. 2024
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 Excelente

tyrone

Le gustó: Limpieza, servicios, condiciones de la propiedad
Spacious dining, kitchen, and bedroom.. like being at home
Se hospedó 7 noches en enero de 2024
Respuesta de Pedmark Julian A. Madridejos, el 2 feb. 2024
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the amenities we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 Excelente

mark

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We really enjoyed this hotel. Plenty of great food options right inside the hotel. Beautiful deck and pool area.
Se hospedó 2 noches en enero de 2024
Respuesta de Pedmark Julian A. Madridejos, el 2 feb. 2024
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience and amenities we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Pedmark Julian A. Madridejos, el 2 feb. 2024
Thank you for the high rating. We hope to welcome you back soon!

10/10 Excelente

Rodel

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Everyone at Alpha were very accommodating and friendly. I would stay here again.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Pedmark Julian A. Madridejos, el 17 ene. 2024
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given us. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

8/10 Bueno

Manong

Se hospedó 3 noches en noviembre de 2023
Respuesta de Pedmark Julian A. Madridejos, el 11 dic. 2023
Thank you for the high rating. We hope to welcome you back soon!

2/10 Terrible

Sanal

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023
Respuesta de Pedmark Julian A. Madridejos, el 4 dic. 2023
ear Valued Guest,We are truly sorry to hear about your dissatisfaction during your stay. Our team strives to provide excellent service, and we apologize if we fell short of your expectations.Thank you for choosing to stay with us, and we look forward to the opportunity to serve you better in the future.Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excelente

Randy

Le gustó: Limpieza y comodidad de las habitaciones
I'll be back
Great staff, I felt at home. Very comfortable suite.
Se hospedó 8 noches en octubre de 2023
Respuesta de Pedmark Julian A. Madridejos, el 31 oct. 2023
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager

8/10 Bueno

Eiji

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Pedmark Julian A. Madridejos, el 24 nov. 2023
Thank you for the high rating. We hope to welcome you back soon!

8/10 Bueno

VINCENT

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We like the breakfast every morning. The staff were very accommodating and friendly especially JM.We didn't care about the bugs ,cockroaches on the kitchen
Se hospedó 11 noches en octubre de 2023
Respuesta de Pedmark Julian A. Madridejos, el 25 oct. 2023
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

2/10 Terrible

Keith, Torrance

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Felt like I was in prison, aweful place to stay.
Se hospedó 2 noches en octubre de 2023
Respuesta de Pedmark Julian A. Madridejos, el 20 oct. 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us. We are truly sorry to hear about your dissatisfaction during your recent stay. Our team strives to provide excellent service, and we apologize if we fell short of your expectations on this occasion. Please know that your feedback is invaluable to us, and we are committed to making improvements based on your comments.If you have any further details or would like to discuss your experience in more detail, please feel free to message us here.Thank you for choosing to stay with us, and we look forward to the opportunity to serve you better in the future.Sincerely,Pedmark Julian MadridejosSenior Assistant General Manager

10/10 Excelente

Anthony, Bergenfield

Se hospedó 2 noches en septiembre de 2023
Respuesta de Pedmark Julian A. Madridejos, el 16 oct. 2023
Dear Valued Guest,We appreciate the high rating you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon! Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

10/10 Excelente

Gangmi

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
5성급호텔인만큼 아주 편안하게 보내고 왔습니다. 조식도 간편하고 알찬구성으로 음식이 나왔고. 저녘엔 칵테일바에서 한잔으로 피로를 풀고 수영하고 좋았습니다.. 단점이라면. 수영장에서 나는 소음으로 조금 귀에 시끄러음 빼고는 모두 훌륭합니다..
Se hospedó 1 noche en septiembre de 2023
Respuesta de Pedmark Julian Madridejos, el 14 sept. 2023
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites.We appreciate the high rating that you have given us. At The Alpha Suites, we strive to always bring our valued guests a five-star experience.I have taken note of your comment regarding the noise from the exhaust in the pool area. This has been shared with the team. Rest assured that we are continuously improving our operations to uphold the five-star service that our guests deserve. We hope to welcome you again soon!Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

8/10 Bueno

Insung

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de Pedmark Julian A. Madridejos, el 1 sept. 2023
Dear Insung,We appreciate the high rating and wonderful feedback that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excelente

hwahyeong

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Pedmark Julian A. Madridejos, el 29 ago. 2023
Dear Valued Guest,We appreciate the high rating you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excelente

Dr. Maria

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en agosto de 2023
Respuesta de Pedmark Julian A. Madridejos, el 24 ago. 2023
Dear Dr. Maria,We appreciate the high rating you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excelente

Hossana

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
It was a great place for family. Will be staying here again when I go back.
Se hospedó 4 noches en junio de 2023
Respuesta de Pedmark Julian A. Madridejos, el 4 ago. 2023
Dear Hossana,Thank you for the high rating and wonderful feedback. We hope to welcome you back soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excelente

Denise

Se hospedó 5 noches en julio de 2023
Respuesta de Pedmark Julian A. Madridejos, el 22 ago. 2023
Dear Valued GuestWe appreciate the high rating you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excelente

Alma

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en julio de 2023
Respuesta de Pedmark Julian A. Madridejos, el 27 jul. 2023
Dear Alma,We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excelente

DAISUKE

Se hospedó 4 noches en julio de 2023
Respuesta de Pedmark Julian A. Madridejos, el 16 ago. 2023
Dear Daisuke,We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excelente

Asser

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Pedmark Julian A. Madridejos, el 12 jul. 2023
Dear Asser,We appreciate the high rating you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

8/10 Bueno

embergil

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicios
Not what I expected for a 5 star hotel. It’s more like a 3-4 star for me
Se hospedó 1 noche en junio de 2023
Respuesta de Pedmark Julian A. Madridejos, el 21 jun. 2023
Dear Embergil, Thank you for the candid feedback. Rest assured that we are continuously improving our service to give our guests the five-star experience that they deserve. We hope to welcome you back soon!

10/10 Excelente

Andrew

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 8 noches en mayo de 2023
Respuesta de Pedmark Julian A. Madridejos, el 2 jun. 2023
Dear Andrew, We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excelente

Christina

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Pedmark Julian A. Madridejos, el 26 may. 2023
Dear Ms. ChristinaWe appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

6/10 Aceptable

Kawaguchi

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
We stayed at 2 bedroom suite and the room was clean and spacious. Staff are friendly but not so attentive. A good hotel overall except the musty smell in the living area.
Respuesta de Pedmark Julian A. Madridejos, el 15 may. 2023
Dear Guest, Thank you for the candid feedback. Rest assured that we are continuously improving our service to give our guests the five-star experience that they deserve.We hope to welcome you back soon!

10/10 Excelente

Cindy

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The property is so clean, the staff are super friendly. location is excellent. I accidentally left our room open, the housekeeper called security to check our room to make sure nothing is missing and they lock the door and notified us. Breakfast is sooo good, pool is clean and huge. we will definitely go back. I like that there is a washer and dryer in the room and grocery store downstairs.
Se hospedó 6 noches en febrero de 2023
Respuesta de Pedmark Julian A. Madridejos, el 20 mar. 2023
Dear Cindy,Thank you for taking the time to write an excellent review of The Alpha Suites.I am delighted to hear that you enjoyed the convenience, amenities, and services we provide. Your review inspires us to consistently deliver world-class services to our valued guests.It is our pleasure to have served you well. We're excited to welcome you back soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excelente

Cindy

Se hospedó 1 noche en febrero de 2023
Respuesta de Pedmark Julian A. Madridejos, el 11 abr. 2023
Dear Cindy,Thank you for the high rating and wonderful feedback. We hope to welcome you back soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excelente

Henrik

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2023
Respuesta de Pedmark Julian A. Madridejos, el 4 dic. 2023
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites.We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon!Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

10/10 Excelente

Renee, Bellevue

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent place to stay at. Staff was excellent as well as the dining choices
Respuesta de Pedmark Julian A. Madridejos , el 9 dic. 2022
Dear Renee,I am delighted to hear that you enjoyed the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. We hope to welcome you again soon!

10/10 Excelente

Renee, Bellevue

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2022
Respuesta de Pedmark Julian A. Madridejos, el 4 dic. 2023
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites.We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon!Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

10/10 Excelente

peter

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Onsite dining options were a surprise
Se hospedó 1 noche en octubre de 2022
Respuesta de Pedmark Madridejos, el 17 oct. 2022
Thank you for the wonderful feedback. We hope to welcome you back soon!

6/10 Aceptable

Kyung

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Like: Clean room, Large room,New condition, High rise view, House appliance. Dislike: Bathroom floor flooding, Window shade operation function poor, TV / Monitor function poor, Washer and Dryer function no manual, A/C condition too close to face, too small space bathroom.
Se hospedó 3 noches en septiembre de 2022
Respuesta de Pedmark Julian A. Madridejos , el 8 sept. 2022
Dear Kyung, We wish to express our sincerest apologies for the experiences you encountered during your stay with us at The Alpha Suites. Rest assured that your comments were shared with the team, and that we have taken immediate action to correct these lapses. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. Thank you for letting us know.

10/10 Excelente

Genevieve

Le gustó: Limpieza, servicios, condiciones de la propiedad
Recommended
Se hospedó 2 noches en agosto de 2022
Respuesta de Pedmark Madridejos, el 17 oct. 2022
Thank you for the high rating. We hope to welcome you back soon!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Pedmark Julian A. Madridejos, el 30 may. 2022
Dear Valued Guest, We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager

8/10 Bueno

Michael

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
My 3rd time staying in this hotel, its all good. I enjoyed my stay and the view of my room.
Se hospedó 2 noches en diciembre de 2021
Respuesta de Pedmark Julian A. Madridejos , el 1 ene. 2022
Dear Michael, Thank you for sharing your experience during your stay at The Alpha Suites. We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager

8/10 Bueno

Pascal

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Excellent
Beautiful building and very convenient with the restaurants, bar, swimming pool.
Se hospedó 3 noches en octubre de 2021
Respuesta de Pedmark Julian A. Madridejos , el 5 nov. 2021
Dear Mr. Pascal, Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience and amenities we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well, Pascal. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager

2/10 Terrible

Alberto

Viaje familiar
No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2020
Respuesta de Pedmark Julian A. Madridejos , el 26 dic. 2020
Dear Alberto, We regret that you are unhappy with your experience here at The Alpha Suites. Rest assured that we continuously strive to provide excellent service and a memorable experience for our guests, and we hope that you will give us another chance to become your hotel of choice in Metro Manila. Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
とても対応も良く居心地が良いです
Se hospedó 1 noche en marzo de 2020
Respuesta de Pedmark Julian A. Madridejos , el 16 mar. 2020
Dear Valued Guest, Thank you for sharing your experience during your stay at The Alpha Suites. We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza
I love everything about it. The service and amenities were awesome with amazing and friendly staff. Great location, too.
Se hospedó 2 noches en marzo de 2020
Respuesta de Pedmark Julian A. Madridejos, el 11 mar. 2020
Dear Valued Guest, Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2020
Respuesta de Pedmark Julian A. Madridejos , el 4 mar. 2020
Dear Valued Guest, We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loistavat palvelut, lositava henkilökunta, odotukset ylittävät huoneet, mahtava kuntosali, uima-allas ja aamupala.
Se hospedó 2 noches en febrero de 2020
Respuesta de Pedmark Julian A. Madridejos , el 28 feb. 2020
Dear Valued Guest, Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We hope to welcome you back soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations