Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 345 de 1002 opiniones" "
10 - Excelente
345
Puntuación de 8, es decir, Bueno. Basada en 324 de 1002 opiniones" "
8 - Bueno
324
Puntuación de 6, es decir, Aceptable. Basada en 179 de 1002 opiniones" "
6 - Aceptable
179
Puntuación de 4, es decir, Malo. Basada en 93 de 1002 opiniones" "
4 - Malo
93
Puntuación de 2, es decir, Terrible. Basada en 61 de 1002 opiniones" "
2 - Terrible
61
7.8/10
Limpieza
8.4/10
Servicio y personal
7.2/10
Servicios
7.6/10
Condiciones de la propiedad
7.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Maria
Viaje en grupo
29 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Il
Maria
Se hospedó 1 noche en septiembre de 2023
Respuesta de Linton Red Roof Management RediResponse Specialist, el 30 sept. 2023
Hello Maria, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO and I were happy to see your perfect score following your stay. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist
2/10 Terrible
Diomedes
Viaje en pareja
25 sept. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very bad
Diomedes
Se hospedó 7 noches en septiembre de 2023
Respuesta de Carla Red Roof Management, el 19 nov. 2023
Dear Diomedes,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left you with. You indicated that you were unsatisfied with your stay as it was very bad, prompting your 1/5 score. Please allow me to express my sincerest apologies. At Red Roof, your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.check-in.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
6/10 Aceptable
Rodrigo
14 ago. 2023
Le gustó: Servicio y personal
.
Rodrigo
Se hospedó 1 noche en agosto de 2023
Respuesta de Chevanese RediResponse Specialist, el 1 oct. 2023
Hello Rodrigo,Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ Boston - Mansfield/ Foxboro and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist
4/10 Malo
Javier
23 may. 2023
Javier
Se hospedó 1 noche en mayo de 2023
Respuesta de Linton Rediresponse Specialist, el 13 jun. 2023
Dear Javier,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist
8/10 Bueno
Helmin
Viaje de negocios
21 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tranquila y segura
Helmin
Se hospedó 2 noches en abril de 2023
Respuesta de Dannielle Rediresponse Specialist, el 3 may. 2023
Estimado Helmín,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn PLUS Boston - Mansfield/ Foxboro. Agradecemos sinceramente sus comentarios y nos alegra saber que tuvo una gran experiencia con nosotros, especialmente con respecto a la sensación de seguridad que tuvo en nuestra tranquila propiedad. Esperamos continuar brindándole excelentes experiencias. Los comentarios de nuestros huéspedes siempre son bienvenidos, ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias de nuevo por compartir tu experiencia. Esperamos verte en tus futuros viajes.Sincerely,Dannielle Red Roof Management
10/10 Excelente
Guillermo
18 ago. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Estuvo agradable
Guillermo
Se hospedó 5 noches en agosto de 2022
Respuesta de Frankie-GM, el 26 ago. 2022
Thank you so much for the great review! We are so glad that we were able to exceed your expectations! We cannot wait to have you back!
8/10 Bueno
Reina
Viaje familiar
28 jul. 2022
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Me pareció un buen lugar para quedarse, un poco tranquilo pero todo bien.
Reina
Se hospedó 1 noche en julio de 2022
Respuesta de Frankie-GM, el 9 ago. 2022
Thank you so much for the great review! We are so glad that we were able to exceed your expectations! We cannot wait to have you back!
6/10 Aceptable
Roberto
10 nov. 2021
Roberto
Se hospedó 1 noche en noviembre de 2021
10/10 Excelente
Cliente verificado
Viaje de negocios, Viaje en pareja
19 mar. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personal de servicio excelente, amabilidad sobre todo el personal de house keeping
Cliente verificado
Se hospedó 5 noches en marzo de 2021
10/10 Excelente
Antonio
26 dic. 2020
Antonio
Se hospedó 3 noches en diciembre de 2020
4/10 Malo
William
1 may. 2020
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
William
Se hospedó 5 noches en abril de 2020
10/10 Excelente
Yamantina, Bridgewater
9 may. 2024
Yamantina
Se hospedó 1 noche en abril de 2024
Respuesta de Oniel Rediresponse Specialist, el 11 may. 2024
Thank you Yamantina, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist
10/10 Excelente
Janie
29 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Janie
Se hospedó 1 noche en abril de 2024
Respuesta de Adraine Rediresponse Specialist, el 30 abr. 2024
Hello Janie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist
4/10 Malo
karen
25 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Area is awful
karen
Se hospedó 3 noches en marzo de 2024
Respuesta de LaTunde RediResponse Specialist, el 27 abr. 2024
Dear Karen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the area. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist
10/10 Excelente
Kerry
21 abr. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
Kerry
Se hospedó 1 noche en abril de 2024
Respuesta de Dannielle Rediresponse Specialist, el 23 abr. 2024
Hello Kerry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
8/10 Bueno
Ricky
Viaje familiar
21 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience, however, no microwave or refrigerator was in the room...
Ricky
Se hospedó 1 noche en abril de 2024
Respuesta de Dannielle Rediresponse Specialist, el 23 abr. 2024
Dear Ricky,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. We are sorry about the inconvenience caused due to the lack of microwave and refrigerator, however, we are happy to read that you had a overall great experience. On your next stay if you would like to be provided with these amenities, please reserve our deluxe or superior rooms. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist
2/10 Terrible
James
Viaje familiar
21 abr. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Worst place I have ever stayed..
James
Se hospedó 1 noche en abril de 2024
Respuesta de Dannielle Rediresponse Specialist, el 21 abr. 2024
Dear James,Thank you for taking the time to share your feedback regarding your experience at the RRED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the overall stay you had. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist
4/10 Malo
Michael
17 abr. 2024
Good luck
Michael
Se hospedó 1 noche en abril de 2024
Respuesta de Nishaye RediResponse Specialist, el 18 abr. 2024
Hello Michael,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
6/10 Aceptable
Josh
14 abr. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The beds were worn out and had broken springs.
Josh
Se hospedó 2 noches en abril de 2024
Respuesta de Oniel Rediresponse Specialist, el 17 abr. 2024
I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. Please accept our most sincere apologies for the discomfort caused by the bed in the room you were assigned. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks once more and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist
8/10 Bueno
Bastien
Viaje en grupo, Viaje familiar
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Bastien
Se hospedó 2 noches en abril de 2024
Respuesta de Xao RediResponse Specialist, el 15 abr. 2024
I appreciate the time that you took to share your sentiments with us, Bastien. Our team at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro appreciated your 4/5 score following your stay. In the future, please consider adding additional comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist
10/10 Excelente
Francine
8 abr. 2024
Francine
Se hospedó 1 noche en abril de 2024
Respuesta de Nishaye RediResponse Specialist, el 28 abr. 2024
Hello Francine, The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
6/10 Aceptable
molly
7 abr. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
molly
Se hospedó 1 noche en abril de 2024
Respuesta de Nishaye RediResponse Specialist, el 13 abr. 2024
Hello Molly, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
8/10 Bueno
Dawn
Viaje de negocios, Viaje con mascota
3 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you for being pet Friendly.
Dawn
Se hospedó 1 noche en abril de 2024
Respuesta de LaTunde RediResponse Specialist, el 4 abr. 2024
Dear Dawn,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. I'm so glad we earned your 4/5 score. At Red Roof we are overwhelmed to read that you were pleased with our pet friendly accommodations. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
10/10 Excelente
Deneen
Viaje con mascota
1 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Greg at the front desk was extremely friendly and helpful. My room was very clean and bright and welcoming. The location is very convenient to 495 and 95.
Deneen
Se hospedó 1 noche en marzo de 2024
Respuesta de LaTunde RediResponse Specialist, el 3 abr. 2024
Dear Deneen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to know that your room was welcoming, the location was very convenient and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
10/10 Excelente
Susan
7 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was
Susan
Se hospedó 1 noche en marzo de 2024
Respuesta de Tianna RediResponse Specialist, el 7 mar. 2024
Hello Susan,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
10/10 Excelente
Philip
25 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Philip
Se hospedó 1 noche en febrero de 2024
Respuesta de Oshane RediResponse Specialist , el 27 feb. 2024
Hello Philip, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
10/10 Excelente
thomas
26 ene. 2024
thomas
Se hospedó 2 noches en enero de 2024
Respuesta de Olivia RediResponse Specialist , el 27 ene. 2024
Hello Thomas, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OliviaRed Roof Management RediResponse Specialist
4/10 Malo
Owyn
Viaje de negocios
18 ene. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
There was so mucj garbage on the property. I stayed for a week and the same garbage stayed on the ground the whole time. My hallway got vaccumed once. The elevator never got cleaned and there was spit in there.
Owyn
Se hospedó 7 noches en enero de 2024
Respuesta de Xao RediResponse Specialist, el 19 ene. 2024
Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro, Owyn. I am sorry that your experience did not meet your expectations. You stated that the poor cleanliness, such as the littered property and the unclean elevator, hindered your stay. Please accept our apologies for its impact on your stay.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,Red Roof Management
6/10 Aceptable
Louis
Viaje en grupo, Viaje familiar
8 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Could be updated
Louis
Se hospedó 1 noche en enero de 2024
Respuesta de Carla RediResponse Specialist, el 11 ene. 2024
Dear Louis,We appreciate you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. Thank you for your 3/5 score following your stay. However, it seemed your stay fell short of your expectation due to the situation you described regarding that our hotel needs updating. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
10/10 Excelente
Joseph
Viaje familiar
31 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Joseph
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sharma RediResponse Specialist, el 1 ene. 2024
Hello Joseph, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
10/10 Excelente
Thomas
27 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thomas
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kerry-Lee RediResponse Specialist, el 28 dic. 2023
Hello Thomas, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - MANSFIELD/ FOXBORO. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management
8/10 Bueno
John
Viaje en grupo, Viaje familiar
10 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay if going to Gillette. Easy ride
John
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nishaye RediResponse Specialist, el 16 dic. 2023
Hello John, The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience an you loved the convenience of our location, which resulted in your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
10/10 Excelente
Matthew
Viaje familiar
10 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios
Property was great for what it was and the staff was excellent
Matthew
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carla RediResponse Specialist, el 11 dic. 2023
Dear Matthew, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. It is always rewarding to see responses like yours as we aim to deliver a great experience for all our guest. You mentioned how pleased you were with property and staff, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely, CarlaRed Roof ManagementRediResponse Specialist
4/10 Malo
Nixon
7 dic. 2023
No le gustó: Limpieza y servicios
Nixon
Se hospedó 2 noches en diciembre de 2023
Respuesta de Carla RediResponse Specialist , el 8 dic. 2023
Hello Nixon, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist
6/10 Aceptable
Donna
3 dic. 2023
Le gustó: Limpieza y servicio y personal
Donna
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chirell RediResponse Specialist, el 5 dic. 2023
Dear Donna,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I are saddened to see your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist
10/10 Excelente
William
Viaje de negocios
1 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fast check in. For the price, perfectly fine room quality.
William
Se hospedó 2 noches en noviembre de 2023
Respuesta de Carla RediResponse Specialis, el 1 dic. 2023
Dear William, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. It is rewarding to see that you enjoyed your stay, resulting in your 10/10 score. You mentioned how pleased you were with how fast check-in was, the value to price ratio and the perfectly fine room quality. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Carla Red Roof Management RediResponse Specialist
2/10 Terrible
Brian
27 nov. 2023
Brian
Se hospedó 2 noches en noviembre de 2023
Respuesta de Carla RediResponse Specialist , el 21 dic. 2023
Hello Brian, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist
8/10 Bueno
Cliente verificado
Viaje en grupo, Viaje de negocios
19 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good night sleep
Room was clean and spacious with everything needed ,wish also had breakfast available.
Cliente verificado
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nishaye RediResponse Specialist, el 20 nov. 2023
Dear Valued Guest,Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. Our Red Roof team strive to provide guest with a great experience, so I'm happy to see that you loved the breakfast, the cleanliness and the quantity of the room, prompting your 8/10 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
8/10 Bueno
Timothy
9 nov. 2023
Le gustó: Servicio y personal
Room was nice, good for the price. Shower stall was dirty (hair), and needs an upgrade (gobs of caulking). But rest of room was clean, staff helpful.
Timothy
Se hospedó 1 noche en noviembre de 2023
Respuesta de Carla Red Roof Management, el 12 nov. 2023
Dear Timothy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I am so glad to read that you were pleased with the room, the value to price ratio and the helpfulness of the staff. However, you mentioned that the shower stall lacked cleanliness, that it is in need of an upgrade and the other concerns you listed. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
8/10 Bueno
Victor
31 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was as expected,clean and good location near the interstate
Victor
Se hospedó 5 noches en octubre de 2023
Respuesta de Sashauna Red Roof Management, el 3 nov. 2023
Dear Victor,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I'm so glad you were pleased with the cleanliness and the good location, prompting your 4/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist
6/10 Aceptable
Corey
29 oct. 2023
Le gustó: Limpieza y servicio y personal
Corey
Se hospedó 1 noche en octubre de 2023
Respuesta de Carla Red Roof Management , el 1 nov. 2023
Hello Corey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist
6/10 Aceptable
Brock
Viaje familiar
27 oct. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Brock
Se hospedó 14 noches en octubre de 2023
Respuesta de Carla Red Roof Management , el 29 oct. 2023
Hello Brock, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I thank you for your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist
2/10 Terrible
Eric
22 oct. 2023
Eric
Se hospedó 1 noche en octubre de 2023
Respuesta de Carla Red Roof Management , el 23 oct. 2023
Hello Eric, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist
8/10 Bueno
Elizabeth
Viaje con mascota, Viaje familiar
20 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was pleasant & polite. Pet friendly was a huge plus!
Elizabeth
Se hospedó 3 noches en octubre de 2023
6/10 Aceptable
Cliente verificado
17 oct. 2023
Le gustó: Limpieza y servicio y personal
Our room wasn't ready when we checked-in at 6pm. The shower didn't drain and we could feel the springs in the mattress. My boyfriend woke up with back pain.
Cliente verificado
Se hospedó 1 noche en octubre de 2023
Respuesta de Carla Red Roof Management, el 19 oct. 2023
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I was disheartened to read that your stay fell short of your expectation due to the situation you described regarding the room not being ready when you checked in, the shower did not drain and the other concerns you listed. Please accept our sincerest apologies for the negative impact this had on your stay. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. We value your business and would like to assure you that this is not reflective of our usual standards. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
6/10 Aceptable
Michael
16 oct. 2023
Michael
Se hospedó 2 noches en octubre de 2023
Respuesta de Carla Red Roof Management , el 29 oct. 2023
Hello Michael, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I thank you for your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist
4/10 Malo
Neev
Viaje de negocios
15 oct. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
Staffs are very nice. Broken walls. Bathroom was dirty with previous guest hair in bathtub. Walls are very thin. No acoustic. You can hear everything from neighbors upstairs to neighbors next door conversation. Pet friendly which results in different dogs barking in the hallway very early in the morning and wake u up. Overall unclean and loud.
Neev
Se hospedó 3 noches en octubre de 2023
Respuesta de Carla Red Roof Management, el 18 oct. 2023
Dear Neev,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I am glad to read that you were pleased with our staff. However, it seemed your stay fell short of your expectation due to the situation you described regarding the broken walls, the uncleanliness of the bathroom and the other concerns you listed. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. We value your business and would like to assure you that this is not reflective of our usual standards. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
8/10 Bueno
Carole
Viaje familiar
14 oct. 2023
Le gustó: Limpieza
ok
Carole
Se hospedó 1 noche en septiembre de 2023
Respuesta de Carla Red Roof Management, el 15 oct. 2023
Dear Carole,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I am glad to read that your was okay stay, prompting your 4/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
6/10 Aceptable
Brock
11 oct. 2023
Brock
Se hospedó 7 noches en septiembre de 2023
Respuesta de Carla Red Roof Management , el 13 oct. 2023
Hello Brock, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I thank you for your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist
4/10 Malo
Michel
Viaje familiar
9 oct. 2023
We find food on floor when we check in .
Michel
Se hospedó 1 noche en octubre de 2023
Respuesta de Carla Red Roof Management , el 11 oct. 2023
Dear Michel,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. The staff and I are disheartened to see that your experience is less than satisfactory, prompting your 2/5 score. Please accept our sincerest apologies as it seemed your stay fell short of your expectation due to the situation you described regarding finding food on the when after you checked-in. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof Management RediResponse Specialist