Indoor pool, 2 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas
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Reviews of El Olivar Palace Marrakech

5 out of 5
El Olivar Palace Marrakech
Km 10 Route Ourika, Marrakech, Marrakesh-Safi

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 5 out of 24 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Antoine

Traveled with family
Liked: Amenities
Un superbe hôtel avec un personnel irréprochable qui fait tout pour que vous passiez un super séjour ! Le restaurant est très bon.
Stayed 5 nights in Apr 2024

6/10 Okay

Jasbir

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Not a true 5 star. More like a 3 star. Property is quite run down and needs updating. Food was good but repetitive. Most of the staff spoke limited English. The all inclusive drinks selection is very limited, the drinks at the bar are chargeable.
Stayed 7 nights in Feb 2024

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super relaxing break
We booked a three night weekend break for our wedding anniversary arriving late on a Friday evening. We received a friendly greeting our bags were taken to the room and we had a traditional Moroccan meal in the restaurant before drinks and retiring to our very nice room. The service was excellent, staff really attentive and overall a very nice hotel. We deliberately picked this hotel as it is well away from the hustle and bustle of downtown Marrakesh, if you want to be near the action this is not the place for you. The hotel was extremely quiet on the last weekend in November which suited us but may not be for everyone. The all inclusive was somewhat limited with local drinks at one outdoor bar being the only option, this more than met our requirements but I would imagine when the hotel is busy you could wait a long time for a drink. The entertainment team were amazing and keen to involve everyone without being overly pushy. We will certainly look to return again and thoroughly recommend for a relaxing break but not if you are looking for a full on action packed holiday
Stayed 3 nights in Nov 2023

10/10 Excellent

Nafisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such beautiful architecture, staff was always available for anything you needed. Food was amazing with so much variety, even a picky eater would find something to eat! Well worth it.
Stayed 4 nights in Jul 2023

2/10 Terrible

Redwan

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 5* Hotel
One of the worst hotel I have ever stayed at. Not a 5* worthy hotel at all. Very old. Worst part was our first night one of us had to sleep on the floor because the bed was completely broken. Should have chexked before taking guests in. The other rooms sink went block so friends had to come and use our room. Not much veriety of food at all. Definitely not a 5* may be a 3.
Stayed 3 nights in Mar 2023

10/10 Excellent

Rewnek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

APRIL, New Rochelle

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms. Staff was very attentive. Family friendly resort. Indoor pool was a plus for those chilly Morocco days. I would highly recommend this resort!
Stayed 3 nights in Feb 2023
Response from zohra on 7 Mar 2023
Thank you very much for your nice comment. We really appreciate you taking the time to share your experience with us. We feel lucky to have customers like you. We look forward to serving you again in the future!

10/10 Excellent

Daiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect spotted after you going to many tours in Morroco, its all inclusive hotel super clean and the staff friendly and professional i enjoy to stay there, its like a vacations in your own vacations before you coming back home, the food excellent too 10/10
Stayed 2 nights in Feb 2023
Response from zohra on 27 Feb 2023
Hello Daiana A big thank you from the whole team! Your satisfaction is our priority and it warms our hearts to read a great testimonial like yours. It is our customers who allow us to constantly improve. Thank you again for your comment .

10/10 Excellent

Cedric L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was absolutely fantastic and a joy to be around from start to finish. We arrived at the resort late around 12:15 am. I asked the front clerk were there any vending machines. Not long after we were in our room, someone knocked on our door with two full plates of food. The staff at El Olivar, helped make our 11th year anniversary exceptionally memorable and we are thankful for your hospitality.
Stayed 4 nights in Nov 2022

8/10 Good

YANNICK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Apr 2024

8/10 Good

celine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super séjour Personnel très sympathique et au petit soin.
Stayed 4 nights in Apr 2024

10/10 Excellent

Bolumbu Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout aurai pu être parfait
Excellent séjour. Franchement le personnel est au petit soin à tout moment. Seul bémol pour moi : - les piscines ne sont pas chauffé, l’eau est glacée! Même sous un soleil de 35 degrés - la nourriture n’est pas exceptionnelle - la piscine intérieure chauffée sent beaucoup le renfermé
Stayed 5 nights in Feb 2024

10/10 Excellent

Alessandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaggio di famiglia
Il mio soggiorno è stato fantastico(non mi aspettavo andasse così) Non ho punti negativi per quanto riguarda questa struttura dall’ arrivo fino alla partenza tutto fantastico Pulizia 10 Staff 10 Camera 10 Animazione 10 Cortesia 100 Ristorante 10 Ripeto punti negativi 0 e la consiglio vivamente Complimenti a tutti!!!
Stayed 7 nights in Dec 2023

8/10 Good

Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ras
Stayed 3 nights in Jul 2023

6/10 Okay

Touil

Liked: Room comfort
Décevant rapport qualité prix
Ce que je regrette l’état de la chambre papier peins déchire tache sur la moquette et surtout le restaurant pas de choix pas de limite par personne et des gens qui remplissent leur assiette sans finir qui a pour conséquence pas de choix pour ceux qui arrivent plus tard Décevant par rapport au prix
Stayed 4 nights in Apr 2023

2/10 Terrible

mr

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
nourriture horrible froide sale les tables sales pas de tasse au petit déjeuner pas de Nespresso au bar verre en plastique immonde opaque tellement usés cassés terrasse piscine sale cendrier renversé verre renversé collé au pieds le buffet catastrophique bref à éviter après avoir fait plusieurs voyage dans le monde et des 5 étoiles celui la en vaut 2
Stayed 10 nights in Mar 2023

2/10 Terrible

Malik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A fuite
Ce n’est pas un 5 étoile limite un 3,5 étoile . Le personnels au top mais niveaux restauration zéro les produit son pas frais , buffet très copieux limite une cantine . Les chambres spacieuse mais la lingerie a une odeur de renfermer présence plusieurs fois de cafard dans la chambre . Piscine froide qui frôle les 10 degrés . Honnêtement cette hôtel et à fuire
Stayed 5 nights in Mar 2023
Response from zohra on 15 Mar 2023
BonjourMerci d’avoir pris le temps de laisser un avis concernant votre expérience au sein de notre hôtel. Nous faisons le maximum pour satisfaire les clients. Par conséquent navrés que cela n’ait pas été le cas pour vous.Cordialement

6/10 Okay

Cédric

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bon accueil mais déçu par l’animation quasi inexistante. Ne pas prendre du all inclusive car on s’est ennuyé et le buffet est répétitif. Sinon établissement propre. On est resté 1 semaine et on a pas vu les toboggans fonctionner.
Stayed 6 nights in Feb 2023
Response from zohra on 27 Feb 2023
Bonjour Cédric Nous sommes navré d’apprendre que vous avez vécu une expérience moins que parfaite pendant votre séjour chez nous. Votre satisfaction est importante pour nous , on va faire notre mieux afin d'améliorer nos services .

8/10 Good

Didier

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tout était parfait, mais un peu loin du centre il faut prendre la navette de l'hôtel mais avec des contraintes horaires ou payer le taxi
Stayed 7 nights in Feb 2023
Response from zohra on 27 Feb 2023
BonjourMerci d’avoir pris le temps de laisser un avis concernant votre expérience au sein de notre hôtel. Nous faisons le maximum pour satisfaire nos clients. Par conséquent navrés que cela n’ait pas été le cas pour vous.

10/10 Excellent

YAGOUB

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour excellent
Stayed 3 nights in Dec 2022

2/10 Terrible

Rachida

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel
Stayed 1 night in Oct 2022

2/10 Terrible

Sabri

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Hier j’ai quitter très furieuse, depuis deux jours je réclame un objet perdu qui a du tomber de ma chambre dans un espace ou il y l’accès seulement au personnel avec l’existante de la caméra de surveillance , il mon fait traîner deux jours, et quand j’ai réclamé de voir les Camera au début ils disent qu’il y a rien puis, quand j’ai insisté de la voir moi même ils disent que la caméra n’est pas orientée vers ma chambre, sans parler du service de la chambre ni les groscafards qui on débarque en plein nuit et moi avec mon bébé Je réclame un remboursement de l’objet perdu et des jours perdu sans pouvoir faire des activités car l’objet perdu était important pour faire l’activité J’ai réservé via expédia car je fait confiance que le classement de l’hôtel est honoré mais malheureusement ce n’est pas le cas
Stayed 3 nights in Oct 2022