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Opiniones de Riad Alma

4 out of 5
Riad Alma
77 Derb Kbala, Kasbah, Marrakech

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 59 de 96 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 31 de 96 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 6 de 96 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 96 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 96 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

10/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fueron todos muy amables y serviciales. El lugar es tranquilo y muy agradable. El único problema que tuvimos fue que el agua caliente dejó de funcionar un día pero hicieron lo posible por solucionarlo
Se hospedó 5 noches en febrero de 2019
Respuesta de SAMIRA , el 10 feb. 2019
I thank you for your comment, and apologize for the hot water. The annual maintenance of the boiler took place that day. Bests regards

8/10 Bueno

Maximo , marrakeck

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Una experiencia muy agradable
Me sentí como en casa, todo fueron facilidades y atención, tanto por el personal como para el propietario el Sr. Mourad, solo tengo buenas opiniones para el Hotel. Desayuno perfecto así como el resto. Solo a 2 euros en taxis de la plaza Fna o caminando . Lo recomiendo especialmente. Un saludo para todos los del hotel. Adelante seguid así.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

10/10 Excelente

Cynthia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My wife and I booked for our 35th Wedding Anniversary Trip to Morocco and chose the Riad Alma in Marrakesh as the place to stay for its charm and location close to the palace and it being in the Medina. Our booking was for 11 days and we were lucky to have Ahmed as the Ried Alma Manager and Concierge. The Riad is run as a hotel but you receive personal service of the highest quality. The amenities of the dining areas to choose from, the pool, the lounges from the first floor to the roof and its great views were well worth after a hot long day of excursions to the Atlas Mountains and to the seaport of Essaouira. The staff is wonderful from the meals served and the services offered such as the Hamman massage. But the Concierge services offered by Ahmed were invaluable for we had 6 excursions from Riad Alma and all claimed by email and text that they would be picking us up at our Riad and at the last minute they would change the pick up to a distant location! Ahmed, saved the situation by talking to each of the excursion company’s owners/managers/drivers to have them uphold their agreement to time and place of pickup and return. He is outstanding person and one of the best manager/concierge I have come across in all my years of travel. We loved our room and the staff was perfect in the meals and cleaning. We also appreciated the laundry services. So complete your stay and give Ahmed and his staff a try at the Riad Alma.
Se hospedó 11 noches en septiembre de 2022
Respuesta de RIAD ALMA , el 5 oct. 2022
Dear Mrs and Mr Brownell,Thank you for taking the time to describe our level of service. The quality of our service is the DNA of riad alma, we are at the service of each customers to facilitate the stay of our customers and make every moment magical. We assist you in each of the stages of your travels, including your reservations with external service providers to impose the same level of service on them.I hope I will have the opportunity to receive you another time.Ahmed

10/10 Excelente

Eva&Mikaela, Finland

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, safe and the atmosphere was unique. The manner of the personnel was discrete and respectful. The breakfest was good with fresh fruits but always the same. So it became a little bit boring. The only minus was that our room was in two floors and you had to climb upstairs to the bathroom.
Se hospedó 7 noches en abril de 2019
Respuesta de Samira , el 7 may. 2019
Dears Eva Mikaela, Thank you for your comment and note, we hope to see you back home for another stay in Marrakech. Samira

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
Localisation calme charme personnel tres gentil prestations hammam une des masseuses tres pro l autre moins la salle est trop limite au niveau esuipement cela ne fait pas pro
Se hospedó 5 noches en abril de 2019
Respuesta de SAMIRA , el 3 may. 2019
Chère cliente ou client Nous vous remercions pour votre commentaire. Effectivement nous avons un emplacement de premier choix et un personnel très professionnel. Notre hammam en marbre carrare avec une cabine de massage équipée d'une table en noyer massif fait partie des rares espaces de détente aussi bien équipé. J'espère en tout cas que vous avez bien apprécié le massage qui est de très grande qualité. Samira

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location enabled easy walking access to the sights and sounds of Marrakesh
Se hospedó 4 noches en abril de 2019
Respuesta de SAMIRA , el 15 abr. 2019
Thank you for your rate and comment Bests regards Riad Alma

10/10 Excelente

Cliente verificado

Se hospedó 6 noches en marzo de 2019
Respuesta de Samira , el 10 abr. 2019
Thank you for your comment. Unfortunately I cannot personalize my responds because the comment is anonymous. King regard.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en abril de 2019
Respuesta de SAMIRA , el 8 abr. 2019
Thank you very much for your rating and comment. Unfortunately, as this comment is anonymous, we can not customize our response. Thank you from the riad alma team

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Etwas abgelegen am Rande der Medina, deshalb wirklich ruhig und mit sehr authentischer Nachbarschaft. Zu Fuß ca. 15 min zum Djemma El Fnaa, wen das nicht stört, der ist hier gut aufgehoben.
Se hospedó 7 noches en marzo de 2019
Respuesta de RIAD ALMA , el 30 abr. 2019
Wir bedanken uns für Ihren Kommentar. Wir hoffen, Sie ein anderes Mal zu erhalten.

10/10 Excelente

Adrian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay at Riad Alma!
Loved the local scene, kids playing in the alleys, locals going about their daily busy routine... Riad Alma was very clean, well organized with an authentic moroccan feeling. Ahmed was extremely professional and helpful, could not praise him enough. Breakfast was fresh and the ambiance in the interior garden was surreal with the birds chirping. Can't wait to go back :)
Se hospedó 8 noches en marzo de 2019
Respuesta de SAMIRA , el 1 abr. 2019
Dear Adrian We thank you for your comment and wish to welcome you again to riad Alma. We are encouraged by travelers like you. Bests regards Riad Alma team

6/10 Aceptable

Cliente verificado

Viaje familiar
Alright staff and though brochure states all day unlimited tea we had to constantly remind
Se hospedó 4 noches en marzo de 2019
Respuesta de SAMIRA , el 1 abr. 2019
It is always difficult to answer the anonymous comment. Thanks as even for your comment

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sehr zu empfehlen, ich würde wieder hingehen. Gut gelegen in der Medina, ruhig. Freundliches Personal, Frühstück ausreichend.
Se hospedó 4 noches en enero de 2019
Respuesta de SAMIRA , el 6 feb. 2019
Vielen Dank für deinen Kommentar. Wir hoffen, Sie ein anderes Mal zu erhalten. Das RIAD ALMA Team

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Within the Medina, quiet road, close to sights. Riad was an oasis of calm.
Se hospedó 3 noches en enero de 2019
Respuesta de SAMIRA , el 27 ene. 2019
Thank you for your comment and see you soon RIAD ALMA team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
charmantes riad in medina. saubere zimmer und toll eingerichtet.
Se hospedó 4 noches en diciembre de 2018
Respuesta de SAMIRA , el 11 dic. 2018
Dear guest B Thank you for your valuable comment for other travelers and our team Bests regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a good location. It was clean and the staff was very helpful.
Se hospedó 7 noches en noviembre de 2018
Respuesta de Samira , el 4 dic. 2018
Thank you for you comment

10/10 Excelente

John, Norfolk England

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Riad is a hidden gem tucked away in the old back streets of the Kasbah. Staff, food, service, room all SUPERB! We'll be back next year .... 10/10*
Se hospedó 6 noches en octubre de 2018
Respuesta de Pierre , el 4 dic. 2018
Thank you Bests

10/10 Excelente

gilles, suisse

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ce séjour restera un de mes meilleurs souvenirs de voyage, avec tous ces petits "plus" qui font que celui-ci sort de l'ordinaire et prend définitivement le statut "d'exceptionnel" et d'incomparable... l'accueil est tout simplement "princier", on se sent attendu, et tout est mis en œuvre pour vous le démontrer : bouquet de (31!) roses posé sur le lit, bouteille de rosé au frais en guise de bienvenue, chambre au-delà de l'impeccable... et quel service !! discrétion, délicatesse, tact, disponibilité... pas assez d'adjectifs pour le qualifier... le cadre reste magique et ce riad est décoré et aménagé avec style et sans fioritures... bref, on s'y sent bien... j'ai longtemps hésité avant de publier cet avis, histoire de garder égoïstement cette adresse hors-pair, mais je ne peux pas m'empêcher de partager cette expérience, ne serait-ce que pour complimenter encore une fois tout le personnel pour leur professionnalisme et leur extrême gentillesse...
Se hospedó 7 noches en octubre de 2018
Respuesta de Samira , el 1 nov. 2018
Milles mercis Gilles pour ce commentaires. Nous espérons vous recevoir une autre fois pour vous faire partager d'autres émotions. Samira et toutes d'équipe du riad

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very kind and considerate staff, who provided a very early breakfast when asked. Lovely room.
Se hospedó 3 noches en mayo de 2018
Respuesta de Samira , el 10 jun. 2018
Dear Mary thank you for your kind comment. We are at the service of all our guests to facilitate the trip. Talk about us to your friends bests regards

10/10 Excelente

Craig

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location, helpful staff, excellent Riad.
Respuesta de Samira , el 26 abr. 2018
Dear Graig We are happy to read your comment. We hope your ATLAS trip makes you want to come back to riad alma for a desert trip. Bests regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Long weekend
My wife and I recently returned from a long weekend in Marrakech. We pondered on several Riads but decided to go with Riad Alma based on its excellence reviews. On arrival we were not disappointed, we were welcomed into the opulent Riad by owner Maurad, whom really couldn’t do enough for us throughout our stay. Location was ideal for us, nestled in the less busier south Médina but only a 15minute stroll to the Jamaa el fna square. A truly wonderful eye opening trip enhanced by the beautiful Riad Alma.
Se hospedó 4 noches en abril de 2018
Respuesta de Samira , el 26 abr. 2018
Dear guest We thank you for your comment which will definitely help other travelers. We regret that this comment is anonymous which does not allow us to customize our response. Bests regards

8/10 Bueno

Poppo, England

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Oasis of calm
This is a lovely Riad to the south of the Kasbah. Our room was of a generous size with a large, if somewhat firm, bed. The room had a shared verandah, that overlooked the courtyard containing the small plunge pool, a sizeable en suite with shower and plenty of wardrobe space. The hotel, which is really a large house, is located at the end of a series of narrow lanes and thus away from the noise and chaos of the old city centre. This does have the drawback that it is a fair walk to the main square and souks (20 mins) and to the Ville Nouvelle (3.3 miles or 1hr walk) but taxis are available for most of the way at reasonable rates if you haggle. The staff were absolutely brilliant and always eager to help. Food in the Riad was very good albeit limited in choice. Nevertheless, they always were attentive and on two occasions insisted we have lunch on the roof terrace so we could enjoy the sunshine.
Se hospedó 7 noches en abril de 2018
Respuesta de Samira , el 18 abr. 2018
Thank you for your comment and your clarifications. Indeed we are in a quiet area compared to the noise of the souks. Not far from Jamaa lafna square. All riads are in the medina and therefore far from the new city. We remain attentive to your remarks and observations. Samira

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excellent établissement dans tous les domaines , accueil ,prestations , confort. a recommander.
Se hospedó 4 noches en abril de 2018
Respuesta de Samira , el 18 abr. 2018
Cher Client Nous sous remercions pour votre reconnaissance à travers une note 5/5. Le commentaire étant anonyme ne nous permet pas d'échanger avec vous d'une façon personnalisée. Ceci étant la porte du riad vous est ouverte pour une autre aventure. A très vite

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Riad tranquillo e romantico
Riad molto accogliente, perfetto per un weekend romantico. Localizzato nella zona di Kasba, parte residenziale a soli 10 minuti dalla Medina. Il riad davvero tipico stile marocchino, molto bello e pulito. Le colazioni buonissime tutto preparato da loro servite o all'interno del riad oppure sulla loro terrazza panoramica. Lo consiglio priorio:)
Se hospedó 4 noches en febrero de 2018
Respuesta de mourad , el 16 feb. 2018
Dear guest, we are very happy with your comment expedia. We make every effort to have each of our guests leave with beautiful images and emotions. Thank you again for your message. Mourad and alma team

10/10 Excelente

Romina, London

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Memorable stay
We stayed at Riad Alma for a week and it was one of the highlights of our holiday. Our room was beautifully decorated with outstanding attention to detail. We had a large terrace overlooking one of the central courtyards which had a pool. Mourad, the Riad manager was extremely helpful. He gave us a map on the first day and explained to us where all the attractions are. He was always available and very helpful whenever we had questions. The three ladies working at the Riad were also very friendly and they served us a delicious breakfast on the terrace and in the courtyard. They also cooked dinner for us as we got there late and served us breakfast early when we had excursions. We were fortunate to meet the owners, Pierre and Samira and like the rest of the Riad Alma team were very hospitable, friendly and helpful. They also invited us to join them and some of their friends for champagne on the terrace. The hotel is an oasis of peace in a residential area compared to the hustle and bustle of . It is situated just a 10 minute walk to Jamma Al Fina. And yet as soon as you step in the alley that leads to the Riad you are in a totally different world. We also loved the fact that because it's in a residential area we were mixing with the local people rather than being cut off from the true Marrakech. We would like to thank Mourad, Samira, Pierre and the rest of the Riad Alma team for making our stay in Marrakech one to remember.
Se hospedó 7 noches en noviembre de 2017
Respuesta de RIAD ALMA , el 23 nov. 2017
Dear Romina Thank you for your expedia comment Each of our guests is precious, we try every time to receive in the purest Moroccan tradition, with simplicity and generosity. The time of the trip must be a moment of well being, that's why we put everything in place so that your stay is the most pleasant. I hope we will welcome you another time. Send our friendship to your husband

8/10 Bueno

Justin, Sheffield.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very exciting stay in Medina, Kasbah area.
Wonderful to escape the busy city in Riad Alma, lovely authentic hospitality. Hidden away in narrow back streets, recommend prearranged pick up to help get there. A brisk 10-15 mins to the square so near enough to the main sites and smells. Clean spacious suit, air conditioning and comfortable. Great breakfast anytime, open access and good introduction and orientation by

8/10 Bueno

Hilke, Freiburg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kleines Paradies!
Ein kleines Paradies in der Mitte der Medina! Sehr gepflegt und gemütlich! Das Personal und der Manager sehr zu vorkommend! Wir kommen auf jeden Fall wieder!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very happy with our stay. The staff and owners were lovely. Would be very happy to return.

8/10 Bueno

Christina, CBG

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Riad in the Kasbah
Beautifully decorated, perfect lounging areas on the roof and around the pool and a very friendly and accommodating staff. During our 4 night stay, we were treated extremely well - even had dinner there one night which was exceptional. Our room was very clean, modern lay outfitted and perfectly sized for two. Mourad was able to secure us transportation for a day trip. The one downside would be the distance to the Medina/heart of the city. But it was very safe to walk and definitely tucked away from the business of the Kasbah streets. I will stay again on my next trip!
Tea on arrival
Sketching by the pool
Flowers on the roof

8/10 Bueno

Pasquale

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dentro la medina
Facile da raggiungere partendo dal cuore della Medina. È possibile da raggiungere solo a piedi perché in auto si può arrivare se un certo punto. Il proprietario della struttura ed il personale è davvero cortese e amichevole. Ideale per chi vuole conoscere la vera Marrakech. Ottima sia la colazione che la cena

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Typische Riad, klein zwembadje, ver van Medina
Toffe, authenieke Riad (vooral/enkel in de winter), leuke kamers, klein zwembad, wel afgelegen, eten te duur/niet bijzonder en veel geluid (je hoort de buren snurken). Aanrader eerder in de winter. In de zomer heb je echt te weinig toffe onstspanningsfaciliteiten en kan je beter leuke Riad nemen met tuin of palmeria.

10/10 Excelente

Harbir and Jen, London

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic Riad!
I can't recommend Riad Alma highly enough. Hidden away through a maze of back streets, Riad Alma is a welcoming and tranquil place to stay. Moirad, the owner, greeted us with big smiles and lots of helpful advice on our first night and throughout our stay, he could not have been a better host. He made us feel so welcome and happily helped us with everything we asked for, including arranging taxis to restaurants to save the bother of having to negotiate fares and a trip to ride some camels. There were always staff on hand to help with any requests too. We stayed in one of the rooms with a private balcony and enjoyed our morning tea and coffee overlooking the courtyard watching the little birds hop about. I would definitely go back.

10/10 Excelente

Jean et Christi, Albi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super sejour
Hotel très bien situe dans un lieu authentique et idéal pour découvrir un vrai Marrakech

8/10 Bueno

Laura, London

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Riad Alma in December
Really enjoyed our stay at Riad Alma. We had a very spacious room on the top floor with great views. The hotel staff were very helpful with directions and provided a delicious breakfast each morning.

10/10 Excelente

Walter, Dublin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
You wont find much better than this!
The staff was fantastic, very accommodating, friendly and always smiling. They went out of their way for us at all times to the points to even show me around the city one of the nights on their own vehicle and take me to a local Shisha Bar, cook me any food I want and recommend us a restaurant (which was sincerely, very upscale and fun). The day before me and my friends arrived we asked to have beers bought for us and "voila!" when we arrived they had bought a 48 pack. The atmosphere was fantastic as we literally had the whole place for ourselves (the terrace is amazing) and in the morning you wake up with the birds singing just outside your window. The decoration is impeccable and really gives you the feel that you are in Morocco. Of course it was not perfect, but nothing is. My room had not "hot" water, it was just body temperature, which was fine by me. The neighborhood looked a bit rough, but then again, we decided to stay at the "real" side of town (Medina) where we could see a bit of the real Marrakech. If you want to go to a really nice restaurant go to "Le Comptoir Darna" I swear you wont regret! If I ever go back to Marrakech I would not think twice, I would stay there again in a heartbeat!

10/10 Excelente

Imran , Manchester, UK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very quiet and traditional Riad
Situated perfectly a short 10-15 mins from Jenna el fna square. Nearby to amazing street food vendors in Kasbah area, healthy, fresh and most importantly cheap food (compared to tourist sections). Staff at Riad Alma are so welcoming and friendly and so easygoing. Breakfast is fresh and personally prepared by the staff. We were fortunate to have the Riad to ourselves and felt so homely watching some late night TV in the lounge surrounded by rustic morroccan furniture.

8/10 Bueno

Ivor, MAIDSTONE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
an Oasis
Don't be put off by its location and the route you have to take to find Riad Alma, it's all part of the experiance. The Riad it's self is full of tradition and individuality. We booked the airport transfers well in advance and independently as no one answered the hotel phone in the weeks before our arrival. We were greeted by 'George' who tried to tell us about the Riad and how to get about in marrakech, unfortunately we didn't speak much french and he didn't speak much English. That said we asked for a snack due to long journey and were amazed how quickly the staff rustled something up. We never saw George again throughout our 5 day stay! We found that we were left to sort things out, which wasn't a problem to us but may be if you're used to being pampered. This is the sort of place that if you want something, you have to go and find the staff and ask. Don't wait to be asked as it will never come. The staff were the best thing about this experience. They 'jazzed' up the continental breakfast, they kept the place immaculate and were always willing to help. Be sure to ask for the roof terrace, if it wasn't for the guest photos we would never have known that it was there (another George forgot to mention ). Enjoy the Souks and NEVER listen to people willing to help you. They will send you to there shop telling you 'its this way to the big square ) we found that you used the map and the compass on the iPhone we could head in a rough direction until we found a landmark

8/10 Bueno

Eva, Fürth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hübsches Hotel (Riad) mit Stiel
Wie haben uns im Hotel sehr wohlgefühlt. Stielvoll eingerichtetes Zimmer mit Dachterrasse. Innenhof ist sehr schön. Lage ok ca. 15 Min. Spaziergang bis zur Innenstadt

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel served as an oasis on the otherwise hectic streets of Casbah. Great location to explore the old parts of Marrakesh.

8/10 Bueno

melanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Jeffrey, Amsterdam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Peaceful diamond in the vibrant medina
This hotel is conveniently located in the more quiet southern part of the medina. There are a couple of nice and cosy restaurants within 2 minutes walking distance and the big square is about 15 minutes away by foot. The staff makes you feel at home the minute you arrive with a nice cup of Moroccan green tea. The feeling of being at home didn't fade away with fantastic Moroccan breakfast being served when you wanted, a nice fireplace lit when coming home during the chilly March evenings and fantastic advice from the staff. The only negative point might be that the pressure and the temperature of the water was not high enough, but during warm weather that shouldn't be a problem. I would definitely recommend this boutique hotel to anyone visiting Marrakech without a doubt!

10/10 Excelente

Ian & Pam, Darlington

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gorgeous Riad! Delightful Staff! Amazing Area!
Concerned about the Riads location before we arrived, imagining a warren of narrow, unlit streets & being difficult to find. Not so! Simple as anything, believe me, using the map of Marrakech which Mourad kindly supplies. He even writes directions to & from the Riad on it. Located in the most amazing working area of Marrakech. The tiny 3m x 3m "shop units" had everything going on in them... hairdressers, motorcycle repairs, woodworking, a mechanical rabbit skinner (or chicken plucker - I didn't get too close a look!), 2nd hand tap seller, patisserie, fresh eggs - from chickens at the rear! A real treasure trove if you want to see the true Marrakech. Oh! Brochette stalls aplenty too! Try them, we did they were lovely... The people in the streets around the Riad were as friendly as can be. As they were in the whole of the Medina. Breakfast, ok it's not a full English, get over it! It is lovely though (in our opinion), yoghurt, fruit, marmalade, sweet cake, small toasts, pancakes or filo pastry with jam and gorgeous mint tea (to die for!). The Riad is beautifully kept and decorated and truly welcoming. I really can not praise the staff enough. Elodie manages it along with Mourad superbly catering for your every need. We came home to a blazing log fire each night (February). Staff are discreet but attentive, and so welcoming, we didn't eat there but everyone said the food was unbelievable. Oh there's a lovely roof terrace & 'small' pool too! A truly fantastic experience!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Mourad and his team where just great, helping us out with every question we had. We really felt at home! The only minor disadvantage: I would have prefered a breakfast-buffet.

10/10 Excelente

Lene, Danmark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vender gerne tilbage
Riad Alma er et et smukt indrettet hotel med dejlige store værelser og fællesfaciliteter, herunder tagterasse. Venligt og flersproget personale. Ligger i et stille område på kanten af Mediaen. Skønt værelse, der dog kunne bruge lidt mere lys, hvilket er den eneste indvending. Vender gerne tilbage.

8/10 Bueno

Birthday Girl, London

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pretty Riad set away from the hustle and bustle.
This Riad is very nice and comfortable. When you enter there are a few common areas with seating that you can hang out in. There is a very small dipping pool outside in a private terrace-we didn't go in it as it was winter time and we didn't know there was a dipping pool. We were given a room with our own small terrace. The room was comfortable with a double bed that was 2 singles pushed together but you didn't feel the gap between the beds. The bathroom was roomy and the water from the shower had a good pressure. The drain was a little slow to drain but it never over flowed from the shower. There was no door to the shower so the floor could get a bit wet. There was a window to the bathroom so you could let the steam out. The aircon acted as a heater (which we needed as January isn't that warm during the night). I would highly suggest organizing a taxi to collect you from the airport and bring you to the Riad (you can do this through the hotel via email) as you will probably never find the Riad amongst the winding streets of Marrakech. Getting to the Riad at night can be a little spooky since the alleys are dimly lit and very empty. We had brought a flash light and always went out together so neither one of us felt unsafe. The locals are all very friendly but I think if I was alone I would be a little spooked going down the alley by myself. Overall the hotel was very nice and I would recommend it to my friends.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful Riad Alma
We really enjoyed our New Year's stay at Riad Alma! The staff was fantastic, very frendly and helpful. The Riad is situated in a nice area where a lot of locals live, about 20 min walk from the big square. I would really recommend this beautiful Riad for those looking for a private and personal get-away from all of the buzz in the more central parts of the medina.

8/10 Bueno

Daniel, Stockholm

Le gustó: Limpieza y condiciones de la propiedad
Genuine stay at lovely riad
A true genuine visit. We stayed for three nights. Plus: great service, lovely staff, clean rooms with (according to me) all the necessary stuff. On the negative side: bad wi-fi (not working anywhere but in the reception), a bit too hard beds, raw chicken (when having dinner at the riad). Breakfast was ok, but being a Scandinavian it's too little and to much carbs/jam (but we dont really expect more from a continental breakfast...) Its a bit cold in Marrakech in December so we turned up the heat in the room, which the lowered for us during the day....

10/10 Excelente

bridget, london

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely Riad with great staff
Fabulous staff, exceptionally helpful and nothing too much trouble. About 20 minutes walk to square , so away from the hustle and bustle but easy to get to all tourist sites. Food was fantastic, we ate there 3 out of the 5 nights . Elodie arranged airport transport ( on time and very pleasant ) and a day trip out to the Atlas Mountains which was well worth the drive. Really made our stay in Marrakech a great one. Definitely recommend.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly road
Enjoyable stay and good location. Marrakesh is a lively city with lots to explore. Airport is very close so nice not to have a long taxi ride from the airport.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nixe Riad in Marrakesh Old town
All Perfect, but too cold for December - ask for the Remote for the AC; breakfast a bit simple