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Opiniones de Fairfield Inn & Suites by Marriott Marshall

2.5 out of 5
Fairfield Inn & Suites by Marriott Marshall
105 Interstate 20 W, Marshall, TX

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 282 de 526 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 141 de 526 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 66 de 526 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 526 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 526 opiniones" "

8.8/10

Limpieza

9.2/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Patrick, Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good Hotel!
Good room and service in General. The hotel is near of the interstate road and can be noisy depending the room you have. The breakfast is simple but complete and you have a full range of services!

6/10 Aceptable

Carnel

Viaje en pareja
No le gustó: Limpieza
Patch spots on bathroom wall were incomplete. Shower curtain liner was too short and missing a snap attachment. No grab bars inside the shower or outside the shower. Carpet was filthy, needed shampooing. No explanation of how to operate the TV remote. Sconce fixture on the hall wall leading to our room needed a bulb change. A mildewy odor upon entering the hotel. Not impressed at all with my first visit to Fairfield Inn and Suites.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean quiet comfy. Everything one needs for a restful night.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Ernest

Le gustó: Limpieza y servicio y personal
Interstate construction noise was bothersome. House phon in room lacked conn
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was ok
The hotel was clean and updated but we arrived late to check in. The hotel employee did not get off of her personal phone call to check us in. The room was updated and clean but as I sat on the mattress it’s like it was tilted. I had to sleep on the side closest to wall so it didn’t feel like I was going to roll out. Not sure what would cause the tilt. Breakfast was good.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Corey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Tony

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Not comfy but clean
The room was clean, but the beds were not comfortable. They were humped in the middle of the mattress and it made you feel as though you were going to fall off the bed. Customer service was excellent.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

robert

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Na
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

SYDNEY

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The hot water didnt work and the door to our room was co.ing off the hinges so we tested to see how safe it was and sure enough we closed the door and tried to get in and we were able to get in without a room key.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Malcolm

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Robert C

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

chessa

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location was good. Ihop next door was convenient. It appeared our room had not been vacuumed since there was trash on the floor upon arrival. All other was clean and neat. The room was dated with old furnishings, the switch plate covers were yellowed. Upon arrival their system was down, we never had a key to our room so we were afraid to leave once there.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Martha

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Jennifer

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Double charge
We got double charged. Once by hotels.com and once by Fairfield. Paid 759 for two nights. Fairfield said Expedia didn’t send them payment so it’s our problem to battle Expedia. Why is the burden on me if they have a problem getting paid from Expedia? Advice, don’t use expedia or Marriott. Neither will lift a finger to help you if there is a problem, it’s just your problem. Update: A nice lady at Fairfield named Allison went above and beyond when no one else would and resolved this issue. It’s nice to see there are still people with integrity and willing to do what’s right. Thank you Allison!
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Valarie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly & helpful. Room was quiet & clean.
Se hospedó 3 noches en octubre de 2023

2/10 Terrible

Karen

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
very disappointed
Im never going back because it was the worst everything was out of order swimming pool, exercise room, elevator out of order the doors on the side of the hotel side entrance was open not locking safety issues
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Amaury

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Very nice stay and very clean. Breakfast was delicious and the customer service was on point.
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Brent

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Everything was great except the TV and AC didn’t work.
Se hospedó 1 noche en julio de 2023

4/10 Malo

William

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Outside of motel & entire parking lot was dirty. It has not been taken care of at all. Room just didn’t feel clean. Bathroom shower curtain was dirty. Hair was in shower. Room across hall looked like it had been broken in to. We didn’t feel very safe.
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Naisha, Humble

Se hospedó 3 noches en junio de 2023

10/10 Excelente

Jason

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Joseph

Viaje de negocios
Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Terry

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Toilet seat was broken, couch in room had stains all over it and missing cushions.
Se hospedó 1 noche en marzo de 2023

4/10 Malo

Pamela

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Waited at the front desk for about 10 minutes before finally having to call the hotel phone and ask someone to come up. Found a bug in the bed. Pool was closed for some reason. Definitely NOT a $200 a night experience.
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place there is construction but it will be done soon otherwise it was a nice pkace
Se hospedó 2 noches en febrero de 2023

6/10 Aceptable

Allison

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No air in room. Fan put on but wouldn't run. A/c not on so room was stuffy and muggy. Room setup excellent. Checked in at midnight.. Staff was quick but did not say 5 words. Didn't check Id or anything.
Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

Tina

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Good but could be great
The room was outdated. The couch was a pull out couch but it was worn and uncomfortable. The bathroom was nice and updated. The bed was fairly comfortable. The hotel overall smelled liked they were trying to cover up an old smell. It was okay, but still needs some updating and refreshing. Now, the breakfast was really good.
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

Lloyd

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Katherine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Claire

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Clean, convenient to the freeway. Staff very welcoming and friendly
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Steve

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very convenient to our location
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Mark

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Where's the pool
We picked this hotel because it had a swimming pool and a full breakfast buffet. When we get there come to find out the pool is closed under construction. Also also once we had the breakfast the next morning it was next morning it was good although there was not a single meat item on the breakfast
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Marty

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I love how the room was designed it feels like you’re in a bigger room than you really are the way it’s broken up the breakfast was amazing they have waffles and croissants in quiche and wrapped up that are warm. Some people thought it looked like a gas gas station food but it’s a really really good meal and I’m a fairly picky eater I thought it was amazing
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Susan

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Meh.
Check in was delayed. When we arrived the desk clerk was "away from the desk". He didn't return for about 15 minutes. We were tired after a long day, and anxious to get to our room. The two queen bed room that I had booked and paid for was not available, so we were "upgraded" to a King Size bed with a pull out couch. That was uncomfortable for the one that had to sleep on the couch. Room had a weird, stale smell. Felt safe there. Worked for the purpose of which we were staying.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was pleasant, courteous and professional
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Laurent

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Renove
Se hospedó 1 noche en julio de 2022

4/10 Malo

Fnu

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Servicios
The property looks good but entire corridor at the 3rd floor which we stayed was smelling very bad. Pool was under construction and it was not mentioned in website. Very less options in breakfast.For everything they were like currently we are out of this etc etc. It was not at all a level of Marriott.It is similar to country in or other mid level hotels.
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Ronald

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Very excited for the indoor pool, all other area pools were outside and it's over 100° Only reason we stayed here. Should have put notice on Expedia that it was temporarily closed. Time we found out was at check in with grandkids, too late to reload and look for another motel Both queen beds are broke, both leaning towards each other, no side support, both were leaning big time towards the floor, feel like you are going to fall out. Other than that breakfast was very nice
Se hospedó 1 noche en julio de 2022

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great customer service
The front desk clerk, Jaz, was amazing! Very friendly, professional, and was dressed very nicely! The room was nice, beds slightly uncomfortable, but bearable for one night. Breakfast was good, coffee was excellent. Overall, great stay
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Andreea

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was a heaven for us! Perfect size room, good place overall.
Se hospedó 4 noches en junio de 2022

10/10 Excelente

Jamie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022

6/10 Aceptable

LAXMI

Viaje familiar
Se hospedó 1 noche en mayo de 2022

4/10 Malo

Christian

Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Se hospedó 1 noche en mayo de 2022

8/10 Bueno

gale

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

William

Viaje de negocios
Tiny
Without a doubt this was the smallest hotel room I have ever stayed in. Other than that it was okay.
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Tammy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly and Quiet place to rest
Perfect place to rest after a long day of traveling!
Se hospedó 1 noche en mayo de 2022
Respuesta de Hannah, el 15 jun. 2022
We appreciate you choosing to stay with us! We hope to see you again soon! Best wishes!

8/10 Bueno

George, Southlake

Se hospedó 2 noches en abril de 2022

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2022