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Opiniones de Motel 6 Marshalltown, IA

2 out of 5
Motel 6 Marshalltown, IA
18 West Berle Road, Marshalltown, IA

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 55 de 198 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 56 de 198 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 49 de 198 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 23 de 198 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 198 opiniones" "

7.4/10

Limpieza

7.6/10

Servicio y personal

6.8/10

Servicios

6.8/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Neuris

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en julio de 2023

8/10 Bueno

Minnely

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Reserve un cuarto no fumadores. Y el que me dieron era de fumadores,. La ventila del baño no 😔 funciona.
Se hospedó 1 noche en octubre de 2021
Respuesta de Brand Experience Team, el 3 dic. 2021
Hola Minnely, Gracias por brindarnos sus comentarios. Su experiencia es importante para nosotros y le agradecemos que nos informe sobre sus inquietudes. Esperamos tener la oportunidad de mejorar su experiencia con nosotros. Visite nuevamente. Lilith # Team6

8/10 Bueno

Karl

Se hospedó 4 noches en abril de 2024

2/10 Terrible

Jennifer

Viaje en grupo
No le gustó: Limpieza y servicios
Or motel room did not have a some detector in it. We could see where it was removed. The bedding had little black hairs on both beds.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 17 abr. 2024
Hi Jennifer, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

10/10 Excelente

Todd

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked how handy it is.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 17 abr. 2024
Hi Todd, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

6/10 Aceptable

Maria

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
Nos dieron una avitacion fea parades del techo manchadas de agua
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 19 mar. 2024
Hi Maria, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

10/10 Excelente

Chad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Its nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 12 mar. 2024
Hi Chad,Thank you for the perfect rating!Lilith#Team6

6/10 Aceptable

Darin

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A nice sta-vation
Se hospedó 2 noches en enero de 2024
Respuesta de Brand Experience Team, el 29 ene. 2024
Hi Kelly,Thank you for the amazing review!Maz K.#Team6

10/10 Excelente

Anthony

Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Anthony

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Sean

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Lots to improve, but inexpensive.
Room was small, there was a hole in the wall. Wires exposed for the TV, the tub faucet leaked all night, the soap bar was small and crumbled when used and finally the towels barely covered the body.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 20 nov. 2023
Hi SeanThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Bueno

Eugene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Valeria

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Diana

Viaje familiar
Le gustó: Comodidad de las habitaciones
Good value stay
The room was pretty clean, microwave and fridge were kind of not clean. Was overall a good experience for value. Friendly staff. Pet friendly hotel, we stayed with our pet. Quiet guests.
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 31 oct. 2023
Hi DianaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excelente

Kimberly

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check in. I was never bothered. It was actually clean, kind of a rarity now. I would definitely stay here again!
Se hospedó 2 noches en octubre de 2023
Respuesta de Brand Experience Team, el 26 oct. 2023
Hi Kimberly, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Bueno

Elsa

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Not bad for short stay and price
Customer service was great. Front desk person greeted me and got me checked in ASAP. Only downside of the stay was the following, Outlet in bathroom did not work so I couldn’t plug in my curling iron to do my hair. I had to take it to the nearest area with a working outlet and use my reflection on the microwave as a mirror
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 26 oct. 2023
Hi Elsa,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

6/10 Aceptable

Orlando

Viaje familiar con niños
No le gustó: Servicio y personal
Stuff person where rude didn’t wanted open my room I left the keys in my room
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 29 sept. 2023
Hi Orlando, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Malo

Jeff

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Bugs
Unfortunately we found live cockroaches in our room.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Brand Experience Team, el 18 sept. 2023
Hi Jeff,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Aceptable

Lisa

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
The hotel provided the bare minimum of supplies. Small towels, no soap, no shampoo, no conditioner. I guess at such a low price, you really DO get what you pay for.
Se hospedó 3 noches en agosto de 2023
Respuesta de Brand Experience Team, el 29 ago. 2023
Hi Lisa,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

6/10 Aceptable

Timothy

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
No frills, older and funky smells
We were in town for day 5 of the RAGBRAI. The staff were very kind to let us check in early. The room was truly nothing fancy. Hallway floors needed vacuuming and overall smells were weird. Shower had good pressure and the area around the hotel was quiet.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 7 ago. 2023
Hi Timothy,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

4/10 Malo

Amy

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I wanted to add on an additional night to our stay but they wouldn't take a credit card. They said it needed to be paid in cash. The front desk person couldn't speak English either.
Se hospedó 2 noches en julio de 2023
Respuesta de Brand Experience Team, el 16 feb. 2024
Hi Amy,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Malo

Mark

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Jeremy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were nice and the staff were amazing
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 16 feb. 2024
Hi JeremyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Bathroom door
Se hospedó 3 noches en julio de 2023

2/10 Terrible

Edith

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property is old and worn down. There was a language Barrier with one staff and the other I don’t think knew her job any better. I had paid on line, but they insisted that it wasn’t Even though there is an original receipt. They insisted on collecting $119 in cash because they said my card was declined. The number they quoted on the credit card was not mine and they said I couldn’t get a copy of the paperwork until the next day when their manager came in. Out almost $200 for an unsafe, dirty room. I won’t be back and everyone I know will be told of this incident. If not taken care of I will call the police. I asked if there was a video camera on the front desk because that would show them collecting $120 from me and the man giving me $1 back. I also went through Expedia, I won’t make that mistake again.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 1 ago. 2023
Hi Edith,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excelente

Williams

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good place
Se hospedó 3 noches en julio de 2023
Respuesta de Brand Experience Team, el 1 ago. 2023
Hi Williams,Thank you for the perfect rating!!Maz K.#Team6

10/10 Excelente

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Kristi

Viaje en grupo
Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Ehh
Credit card machine didn’t work. Has to post with cash. Had no coins to give back change, the whole 2nd floor reeked of drugs. People in one of the rooms was very loud, rooms were simple, mostly clean, but comfortable. The room we stayed in was painted in orange which was almost too much
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 26 jul. 2023
Hi Kristi, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Aceptable

William

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Dustin

Viaje de negocios
Management is very friendly, quiet hotel with nice rooms!
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 18 jul. 2023
Hi Dustin,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
Se hospedó 1 noche en junio de 2023
Respuesta de Nancy Y., el 5 jul. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excelente

Shannon

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
I liked the room set up. Bed was comfortable and so were the pillows. Refrigerator worked well. Plenty towels and wash clothes. What I didn't like was the bathroom: faucet was barely attached, bad patch job to the side of the tub, the vent was not in the ceiling and a board that was to small was in its place. My air-conditioner barely kept the room cool on high fan on the coolest setting. The outside grounds needed better upkeep.
Se hospedó 1 noche en junio de 2023
Respuesta de Brand Experience Team, el 26 jun. 2023
Hi Shannon,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excelente

Ashli

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very affordable, clean, quiet. Stay here every time i come to marshalltown
Se hospedó 2 noches en mayo de 2023
Respuesta de Brand Experience Team, el 20 jun. 2023
Hi Ashli, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

8/10 Bueno

nancy

Viaje familiar
Le gustó: Limpieza y servicio y personal
Overall the room was clean Everything worked but had issues with toilet. I would stay again hoping they rectify toilet issues & get ice machine.It was quiet.We felt safe.
Se hospedó 2 noches en mayo de 2023
Respuesta de Nancy Y., el 14 jun. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Bueno

Wendel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was excellent value for the price paid.
Se hospedó 1 noche en mayo de 2023
Respuesta de Brand Experience Team, el 31 may. 2023
Hi Wendel, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

8/10 Bueno

Vern

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Taylor

Le gustó: Limpieza, servicio y personal, servicios
.
Se hospedó 1 noche en mayo de 2023
Respuesta de Nancy Y., el 23 may. 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excelente

Megan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good value
Friendly staff, clean rooms, and super affordable. The value for what you get is definitely great! The beds were comfortable and rooms were clean.
Se hospedó 1 noche en abril de 2023
Respuesta de Brand Experience Team, el 9 may. 2023
Hi Megan, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Bueno

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
7
Room was very clean, even though this was a no frills motel room room. Parking lot could use a make over, I got a good night’s sleep. The staff was very pleasant. Would stay again
Se hospedó 1 noche en septiembre de 2022
Respuesta de Brand Experience Team, el 7 nov. 2022
Hi Gary,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excelente

Randall

Se hospedó 1 noche en agosto de 2022
Respuesta de Brand Experience Team, el 7 nov. 2022
Hi Randall,Thank you for the perfect rating!Lilith#Team6

8/10 Bueno

Roy

Se hospedó 1 noche en agosto de 2022
Respuesta de Brand Experience Team, el 7 nov. 2022
Hi Roy,Thank you for positively rating your stay!Lilith#Team6

6/10 Aceptable

TOM

Le gustó: Limpieza y servicio y personal
Night staff very nice
Se hospedó 1 noche en agosto de 2022
Respuesta de Brand Experience Team, el 7 nov. 2022
Hi Tom,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet, clean and safe.
Se hospedó 2 noches en julio de 2022
Respuesta de Nancy Y. , el 10 ago. 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

8/10 Bueno

Nora

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly. The hotel was very clean. It was close to the store so we could get anything we needed.
Se hospedó 2 noches en junio de 2022
Respuesta de Brand Experience Team, el 30 jun. 2022
Hi Nora, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

8/10 Bueno

Karyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice room for the price.
Room was clean and very basis. Friendly staff. Decent coffee. Free newspaper. Well lit parking lot. All we needed for a place to stay on our way through town.
Se hospedó 1 noche en junio de 2022
Respuesta de Brand Experience Team, el 30 jun. 2022
Hi Karyn, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Kaur J. #team6

10/10 Excelente

HOMER, Mount Horeb

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Tyler

Se hospedó 1 noche en junio de 2022
Respuesta de Brand Experience Team, el 30 jun. 2022
Hi Tyler, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 Excelente

Tyler

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A+ Service
Wonderful Amazing staff! Housekeeping is excellent.
Se hospedó 1 noche en junio de 2022
Respuesta de Brand Experience Team , el 30 jun. 2022
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J. #Team6