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Opiniones de Basiliani Hotel

3 out of 5
Basiliani Hotel
Rione Casalnuovo 115, Matera, MT

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 265 de 351 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 72 de 351 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 11 de 351 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 351 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 351 opiniones" "

9.4/10

Limpieza

9.8/10

Servicio y personal

9.4/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Una experiencia inolvidable. El hotel provee servicio de traslado desde estacionamientos hasta el hotel en zona no transitable. Se destaca la amabilidad y disposición del personal. Lugar de ubicación del hotel muy bueno.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

liliana

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Rita

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel nos pareció espectacular, casi tan bueno como la amable atencion que nos brindó todo el personal. Al entrar a las habitaciones, se entra a las grutas -literal-, las que están impolutas y bien acondicionadas. La decoración es moderna y los accesorios y mobiliario de muy buena calidad. Aunque el automovil debe dejarse lejos, ellos se encargan de llevar el equipaje. Definitivamente, el mejor hotel de todo nuestro paseo de 15 dias por Italia.
Se hospedó 1 noche en octubre de 2021

4/10 Malo

Yolanda

No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en julio de 2020

10/10 Excelente

Miguel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente atencion un lugar maravilloso nos fueron a buscar a la estacion de trenes que fue una muy buena llegada y muy amables de seguro nos encantaria volver
Se hospedó 1 noche en febrero de 2019

10/10 Excelente

CARLES

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Habitaciones en las cuevasa de Matera. Muy bonito
Se hospedó 1 noche en octubre de 2018

8/10 Bueno

Tiziana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2018

10/10 Excelente

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente l hotel y muy linda la zona. Un viaje en el tiempo!

10/10 Excelente

Lailla

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would give the service at this place 10 stars out of 5 if I could! We arrived at some random bus stop in the bottom of town because their main station is closed for remodeling, so I didn't really know where we were when I called the shuttle. Nino just asked me the name of the street & came to get us. By the next morning, we had fallen in love with the town and changed our itinerary for the rest of the trip to spend more time in Matera, but they didn't have space for us to stay longer. They called around and found us a place at another amazing hotel. When it was time to check out, they had it all arranged to simply simply transfer our bags and pick up new keys at the other hotel. As for the hotel itself, the rooms were huge, clean and very unique. Very cool hotel in an amazing town.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Daniela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay at Basiliani. The room was large and very nicely decorated. Excellent breakfast and staff.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Glenda, Wickenburg

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If I could give more than five stars to this hotel, I would. The staff were welcoming and helpful, and the location perfect -- beautiful views just outside our door and transportation a short essy walk away. Our room was spacious and clean, and the beds were comfortable. We enjoyed the simplicity of the furnishings, which complemented the hotel's surroundings. The breakfast bar was delicious! Thanks to everyone at Hotel Basiliani for a beautiful vacation.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Tracie

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our experience was absolutely perfect. The hotel provided clear and courteous parking instructions, a super fast shuttle (to and from the free parking area), fast check-in and luggage assistance all the way into our room. The room is clean, spacious, modern enough to feel fun and yet it retains the feeling of the Sassi. The town is beautiful and the people are so kind and out-going. Our breakfast was wonderful and fresh each day and they make espresso and cappucino for you as well. We hope to come back to Sassi di Matera and will definitely stay here.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Allan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful experience in a cave! Beautiful, clean room with an incredible bathroom with spa shower. Easily accessible hotel (great shuttle service to and from parking) within historic part of city with tremendous view of caves and canyon! Friendly, helpful, knowledgeable staff and great breakfast. Highly recommend!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Sean

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unique cave rooms with in an amazing setting. Staff are very friendly and helpful. Shuttle picks you up but close to many excellent restaurants and shops. Beautiful town with an incredible history. Breakfast was very good and plentiful.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We absolutely loved our stay at the Basiliani Hotel. Very cool room, great breakfast, stunning views and a wonderfully friendly and helpful staff. They even came and saved us when we got lost 😃. Definitely click on the link they send you for parking instructions…
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Melisa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such a unique place. Worth the visit and stay
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

YUPING

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
就在峽谷旁、有車站免費接送、老闆非常仔細的介紹整個馬泰拉地區的必去景點跟餐廳介紹！
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Nadine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
extraordinary service, super friendly, clean, great breakfast with a great variety of fresh fruit etc.
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Nicola

Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Giuseppe

Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

julien

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Dai Xi

Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Carole

Viaje en pareja
This hotel is in a very good location. The sunrise view is spectacular. The apartment is quite impressive and very large. The breakfast is terrific. There are pleanty of choices.
Se hospedó 2 noches en octubre de 2023
Respuesta de Basiliani Hotel, el 14 oct. 2023
Dear Mrs Carole and Mr Michael,We are really glad to read your review and we are even really pleased that your stay at Basiliani had been a lovely experience.We kindly ask you to check your numeric valutation because your satisfaction is our best gift and it's even really important for our reputation in front of the eyes of the world. Recognitions that required us a lot of commitment and effort in a job that we carry out with great passionthank you very much for your high consideration.Our best regardsRoberto

10/10 Excelente

Bruno

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Roberto, Nino at front desk plus Roberto driver are all awesome. Great location, breakfast and hotel. A little dark at night though, could use an extra light or two for the walkway area. Other than that this is a wonderful stay.
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

LEO

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vale a pena conhecer
A omodacoes otimas e servicos muito bons. Cidade historica espepetacular.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Alan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The location of H Basiliani is absolutely stunning, on the side of the gorge, in the middle of Matera's sassi area. There are cave dwellings (some renovated, some not) either side of the hotel buildings, and the breakfast terrace and some of the rooms (including ours) have panoramic views across the gorge at older caves on the other side. Our room was very large (split level, obviously meant for a family rather than just the two of us!), calm and comfortable. My only criticism is that the bathroom was about due for another coat of paint. Because the hotel is in the historic area, you cannot drive to it. You need to leave your car somewhere in the modern part of town (the hotel can advise on a choice of car-parks), and then call the hotel, who send their shuttle to collect you and your luggage. They also offered to shuttle us back to our car if we wanted to go out for the day, but there is enough in Matera (within walking/climbing distance) to keep you busy for a couple of days, so we didn't bother. I have read complaints about people waiting for the shuttle - this is only a small hotel, so there are only one or two vehicles - as long as you know there might be a wait, I don't see this as an issue. Staff were very friendly and helpful, and I can't think of a better location to stay in Matera! If this is your first visit to Matera, bring a satnav or a decent map. The street signs in the modern town are dreadful, and we spent nearly an hour driving round completely lost.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

cheol ju

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Both our driver from free parking and reception staff were amazing! Our receptionists spent 10 minutes helping us understand history and sites to see
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Vincent

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All good
Spacious accommodation, nearly a small house! Great view, nice breakfast. Shuttle to the free parking about 2k away. Friendly helpful staff. All good
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Lisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is located in the historic area and has amazing views at its doorstep. The rooms were immaculate. The staff was friendly and was very accommodating to our special requests.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Kathleen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is a fantastic boutique hotel. The room was so comfortable. It has the most comfortable bed we’ve experienced in Italy. Clean, modern rooms in a gorgeous historical setting. The staff was so kind and helpful. They offer a shuttle service from a parking lot outside of town that made things so much easier. Highly recommend.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Judy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel in the heart of sassi
Fantastic hotel located in what used to be cave houses. Great location in Sassi and amazing view of the gorge. Very much appreciated the directions to free parking at the university and the complimentary hotel shuttle which arrived quickly and made parking easy and stress free. Friendly and helpful staff who provided a map of where to go and all major sights which are within walking distance. Some lovely restaurants also close by. Great mini bar and fridge with good selection of drinks and snacks and inexpensive. Only slight negative would be that the bathroom could do with a bit of TLC but despite this is very clean. Would stay again and fully recommend.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is the place to stay for a beautiful view of the canyon and a quiet stay! The room was clean and comfortable and the breakfast delicious! Very cool to stay in a cave! The shuttle from the free parking area was very convenient and the staff helpful and friendly. Hoping to visit and stay again!

10/10 Excelente

miguel, woodbridge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wry good place
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Franca

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Gerard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel and hosts
Amazing experience, in an amazing hotel, in an amazing town, will definitely be back.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Mario

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personale gentilissimo e disponibilissimo. Hotel molto caratteristico e pulito. La struttura è situata letteralmente nel centro della zona turistica e a piedi si raggiunge facilmente ogni punto di interesse.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Heath

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Never stayed in a cave before! Enchanting place, right in the best part of Sassi di Matera- good restaurants nearby within a short walk. Staff were really helpful, friendly and approachable; giving us a map and highlighting a trail around the town. The free shuttle came and picked us up from Matera Central station and dropped us at the hotel all within 15 minutes and dropped us off at the end of our stay. Lovely coffee and buffet breakfast. The cave our room was in was huge, modern and had all the facilities you would expect in Italy. A unique stay in Matera- would definitely recommend
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Giovanni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Top
Matera è incantevole… l’hotel carino e Mimmo molto gentile come il ragazzo delle navette
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Franco

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

stephane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superbe hôtel je recommande
J'ai adoré Matera et l'hôtel Basiliani. Superbe chambre dans les Sassi. Impeccable. Petit déjeuner buffet copieux. Parking à l'extérieur de ville avec un service de navette qui vient chercher les clients et qui les ramène le jour du départ. Tout était parfait.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was one of the most amazing stays I have ever had. Staff super helpful and WhatsApp greetings as soon as I booked explaining parking etc which I appreciated very much. You are based right on the edge of Matera but close to the heart. Enjoy your stay it is amazing.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Birgitte Vork

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Geneviève

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent service et conseils pour visiter la ville.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Michele

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Beata, The Woodlands

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A super nice hotel in the Sassi area. Staying in a cave room was a awesome experience. Nice modern interior in a ancient cave. Walkable to everything you need to see. View from the hotel magnificent! Super helpful and friendly staff. Would come back here for sure
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Terry

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was terrific. Checkin was smooth and easy. We parked in the open lot and the hotel shuttle delivered us to the hotel. We were traveling with our daughter and had reserved a large bedroom with a mezzanine floor. The rooms design (modern) married perfectly with the historic surroundings.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Adriana

Se hospedó 2 noches en junio de 2023

10/10 Excelente

MARIA

Se hospedó 1 noche en junio de 2023