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Opiniones de Sandman Inn McBride

2 out of 5
Sandman Inn McBride
1051 SE Frontage Rd, McBride, BC

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 55 de 360 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 102 de 360 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 110 de 360 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 53 de 360 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 40 de 360 opiniones" "

6.8/10

Limpieza

7.8/10

Servicio y personal

5.8/10

Servicios

5.8/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carrie

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Manager Sandman Inn McBride, el 16 abr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice classic hotel stay
Se hospedó 2 noches en marzo de 2024
Respuesta de GM-Sandman McBride, el 18 mar. 2024
Thank you John for your 5 star review. We are thrilled to hear you enjoyed your experience at Sandman McBride. We look forward to hosting you again soon... Regards,Sam Fisher.

6/10 Aceptable

Ronald

Viaje de negocios
Black mild in Bath area
Se hospedó 1 noche en marzo de 2024
Respuesta de GM-Sandman McBride, el 21 mar. 2024
Hi Ronald,Thank you for staying with us, and taking the time to review. We appreciate the feedback and will pay special attention to the bath area and any required maintenance. Thank you for addressing this, so that we rectify if required.

10/10 Excelente

Meaghan

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They were the sweetest people to my dog
Se hospedó 1 noche en febrero de 2024
Respuesta de GM-Sandman McBride, el 18 mar. 2024
Thank you Meaghan for your 5 star review. Your pets are our guests too...Regards,Sam Fisher

8/10 Bueno

Andreas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet and convenient easy accessible accommodation.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM-Sandman McBride, el 18 mar. 2024
We are happy to hear you enjoyed your stay at Sandman McBride, and found our Inn quiet, convenient, and accessible. Kind Regards, Sam Fisher

6/10 Aceptable

kelsey

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The lady at the front desk was very nice , and accommodating for our late arrival. The rates for these rooms were very affordable. With being a very remote location my guess is the reason for the old building and rooms. The beds were comfortable. The bathroom was clean. Rooms were very old and it was very nice to have a couch and tv and dressers etc along with the bed but the couch was stained. Dressers very old. Even though things were out of date I would stay here again. It was quiet. It was clean. The beds were comfy. The staff was friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM-Sandman McBride, el 8 mar. 2024
Hi Kelsey, it was an absolute pleasure hosting you last night. I'm thrilled to hear Chase accommodated you and made your sandman experience a good one. It's nice to hear you had a great stay and the beds were comfortable and provided you with a good night's rest. Thanks again for the kind words and we hope to host you again in the future. All the best.

8/10 Bueno

david

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was okay for an older establishment
Se hospedó 1 noche en febrero de 2024
Respuesta de GM-Sandman McBride, el 8 mar. 2024
Hi David, thank you for your review. We appreciate you staying with us and look forward to welcoming you back in the future.

10/10 Excelente

Megan Louise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de GM Sandman, el 29 feb. 2024
Thank you Megan for your 5 star review. We look forward to hosting you again, and trust the rest of the journey went well. 'till next time...Regards,Sam, FisherInterim Manager

2/10 Terrible

Brent

Viaje en pareja
Very disappointing for a typically reliable chain hotel. This facility was very dirty. The entire hotel smelled of cigarette smoke. Our room had a broken door frame with rubber gloves stuffed in it. The room doors need painting desperately. The hot water did not work for long in the shower and had many fluctuations in the temperature of the water. Will NOT recommend this facility to anyone.
Se hospedó 1 noche en enero de 2024
Respuesta de GM Sandman, el 29 ene. 2024
Dear Brent,I am sorry to hear that you had a disappointing experience during your stay at our hotel. We take your feedback seriously and we apologize for any inconvenience you may have experienced during your stay. Rest assured that we will be taking swift action to address the cleanliness issues you mentioned, as well as the maintenance problems in your room. We also apologize for the issues with the hot water in your shower. We appreciate your feedback and will work hard to improve our services. We hope you will give us another chance in the future.Best Regards.

6/10 Aceptable

Paul, Granisle

No le gustó: Condiciones de la propiedad
A heads up that this is one old motel and only moderately well maintained but a new mattress. This affords some flexibility in your stay, and it's pretty inexpensive - $88 tax pet is pricey at $25.
Se hospedó 1 noche en enero de 2024
Respuesta de GM Sandman, el 28 ene. 2024
Dear Paul, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your candid remarks. We acknowledge that our establishment is indeed one of the older ones, and we are continuously working on maintaining and improving our facilities to provide a comfortable experience for our guests. We're glad to hear that you found the new mattress to your liking. Thank you once again for your feedback. We hope to have the opportunity to serve you again in the future. Best Regards.

2/10 Terrible

Lynda

Viaje en pareja, Viaje con mascota
Se hospedó 1 noche en enero de 2024
Respuesta de GM Sandman, el 28 ene. 2024
Firstly, I would like to extend our sincerest apologies for not meeting your expectations during your stay. We strive to provide our guests with exceptional service and it appears we fell short in your case. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you once again for your feedback and we hope to have the opportunity to better serve you in the near future. Best Regards.

8/10 Bueno

John

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Warm place to sleep; reasonably clean and priced accordingly.
Se hospedó 1 noche en enero de 2024
Respuesta de GM Sandman, el 14 ene. 2024
Dear John,Thank you for taking the time to rate us and for your positive feedback. We are pleased to hear that you found our accommodations warm, clean, and reasonably priced. Your satisfaction is our priority, and we are always striving to improve our services.If there's anything else we can do to make your next stay a 5-star experience, please don't hesitate to let us know.Best regards,Armando L. Figueroa

10/10 Excelente

Anne-Marie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
While the hotel is older, it was very clean and tidy. Travelling solo with my dog, I appreciated the friendly staff and the ability to keep my dog with me.
Se hospedó 1 noche en enero de 2024
Respuesta de GM Sandman, el 8 ene. 2024
Thank you for your message. I am pleased to hear that you found our hotel clean and tidy despite its age. We always strive to maintain our facilities to the highest standards for our guests' comfort.I am also glad to know that our staff was able to make your stay enjoyable and that you appreciated our pet-friendly policy. We understand that pets are part of the family and we are more than happy to accommodate them.Once again, thank you for your feedback. We look forward to welcoming you and your dog back in the future.Best regards,ARMANDO LOPEZ FIGUEROA

8/10 Bueno

Mike

Se hospedó 1 noche en enero de 2024
Respuesta de GM Sandman, el 28 ene. 2024
Hello Mike, My name is Armando, I am reaching out on behalf of our hotel team to express our gratitude for your recent stay with us. We noticed that you rated your experience 4 out of 5. We are glad to hear that you enjoyed your stay, and we appreciate your feedback. Our team is committed to providing the best possible service and your feedback is crucial for us to continue improving. If you have any specific suggestions or comments that could help us elevate your next stay to a 5-star experience, please feel free to share. We value your opinion and strive to exceed our guests' expectations. Thank you once again for choosing our hotel, and we look forward to welcoming you back in the near future. Best regards.

10/10 Excelente

Marla

Le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de GM Sandman, el 9 ene. 2024
Thank you for your 5 star review... we look forward to seeing you again.

8/10 Bueno

Angelique

Se hospedó 1 noche en enero de 2024
Respuesta de GM Sandman, el 28 ene. 2024
Hello Angelique, My name is Armando, I am reaching out on behalf of our hotel team to express our gratitude for your recent stay with us. We noticed that you rated your experience 4 out of 5. We are glad to hear that you enjoyed your stay, and we appreciate your feedback. Our team is committed to providing the best possible service and your feedback is crucial for us to continue improving. If you have any specific suggestions or comments that could help us elevate your next stay to a 5-star experience, please feel free to share. We value your opinion and strive to exceed our guests' expectations. Thank you once again for choosing our hotel, and we look forward to welcoming you back in the near future. Best regards.

10/10 Excelente

Nadesh

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM Sandman, el 9 ene. 2024
Dear Nadesh,I hope this message finds you well. I am writing to express my sincere gratitude for your recent 5-star review. Your support and positive feedback are greatly appreciated.Should you have any further comments, questions, or need assistance in the future, please do not hesitate to reach out.

2/10 Terrible

Taylor

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Do NOT stay here! We checked in with our 4.5 month old infant daughter and our room had no heat. We told the front desk attendant and he brought us two space heaters. My husband spent the evening trying to keep the space heaters on but they kept blowing the breakers and he kept having to reset them. We ended up getting up at 4:00 am to leave and hit the road again as our infant daughter was freezing cold and none of us got any sleep. The room smelled like pee and the kitchenette unit had dirt, food and old dog food on the floor from previous occupants and was obviously not cleaned. There was no one to speak to when we checked out so we filed a complaint with Expedia. Save yourself the hassle there are nicer places to stay in Mcbride. Very disgusted! The coffee maker also didn’t work no matter how many plug ins we tried.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM Sandman, el 9 ene. 2024
Dear Taylor,I'm Armando and I'm truly sorry to hear about the unfortunate experience that you and your family had at our establishment. We strive to provide our guests with a comfortable and pleasant stay, and it seems we fell short in your case.I want to assure you that we take your feedback very seriously. We will investigate the issues you've raised, particularly the heating problem and the cleanliness of the room. We understand how crucial these aspects are for a comfortable stay, especially with a young child.Please accept our sincere apologies for any inconvenience caused. We appreciate your feedback as it helps us improve our services. We hope you will give us another chance to serve you better in the future.Best Regards,ARMANDO LOPEZ FIGUEROA

8/10 Bueno

Kelly

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM Sandman, el 9 ene. 2024
Dear Guest,Thank you for taking the time to leave us a 4 out of 5-star review. We appreciate your feedback and are pleased to know that you had a positive experience with us. We are always striving to improve our services and your feedback is integral to that process. If there is anything specific you believe we could improve on, please don't hesitate to let us know.Best regards,ARMANDO LOPEZ FIGUEROA

6/10 Aceptable

William

Viaje de negocios
Le gustó: Servicio y personal
Staff was nice and polite when i checked in. Got to my room to find the heat didnt work, there was a portable heater that also didnt work. The bathroom has stains on the ceiling. The room was small and cramped which i didnt mind but for someone with mobility issues it would have been hard to kove around.
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM Sandman, el 9 ene. 2024
Dear William,Thank you for taking the time to leave us a 3 out of 5-star review. We appreciate your feedback and are pleased to know that you had a positive experience with us. We are always striving to improve our services and your feedback is integral to that process. If there is anything specific you believe we could improve on, please don't hesitate to let us know.Best regards,ARMANDO LOPEZ FIGUEROA

8/10 Bueno

Cory

Se hospedó 2 noches en noviembre de 2023
Respuesta de GM Sandman, el 9 ene. 2024
Dear Customer,Thank you for taking the time to leave us a 4 out of 5-star review. We appreciate your feedback and are pleased to know that you had a positive experience with us. We are always striving to improve our services and your feedback is integral to that process. If there is anything specific you believe we could improve on, please don't hesitate to let us know.Best regards,ARMANDO LOPEZ FIGUEROA

8/10 Bueno

Hans

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Empfehlenswerte Adresse für einen Aufenthalt
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Alexander, Kamloops

Viaje de negocios
Le gustó: Servicio y personal
Comfy and quiet! Pleasant staff!
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

poulin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good

4/10 Malo

Ghislain

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Marc, Calgary

Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Alan

Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Melanie

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The window on the ground level was broken someone could easily break in or we could be violated . Lock on main door to room was a dinky chain lock that did not fit properly so someone could easily break in that way as well . Place was dirty and terrible service !!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Lukas, Okotoks

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Cole

Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Mike

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Elaine

Viaje en pareja
Le gustó: Servicio y personal
The staff there are super great and helpful. But that was no queen bed and the bathrooms really need an upgrade. The Heartland restaurant serves great breakfast.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Norma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We slept well in the comfortable bed.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Blair

Le gustó: Servicio y personal
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Sandra

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Cyril

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A good nights rest.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Justin

Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Glen

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The room was quiet and it was clean. The property is old and in need of a refresh. Lights were burned out, and the tub faucet had a significant leak (not a drip, but a continuous trickle). It's not great, but it was cheap.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Meong

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Greg

Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Ciara

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Jose

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Don

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Megan

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Debra

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Annette

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The beds and pillows were very comfy. The deer were around the hotel. Staff were amazing
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Tony

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Poor condition of the room and facilities
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Glenn

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
-liked the coffee n unchlorinated water, reception was somewhat accommodating -The property wasa disgrace. Loud, jarring ill fitting main doors. It stunk to high heaven. Carpet was filthy and worn out. Room AC was ill-fitting and was in the way. Room needed serious upgrades and paint. Sink taps were loose, tub/toilet room was cramped and stunk of rat urine (I have much experience in this department), didnt even attempt a shower. The main front window has been leaking for quite some time and the wallpaper was old, wrinkled and had a dinner plate hole in the wall. TV had very fuzzy interference/ bad connection riddled 12 cable channels. We caught a couple hours sleep and left early. If I didnt prepay for a 'Sandman' room, I wouldve slept in my car. Sandman should be embarrassed and ashamed!
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023