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Opiniones de Medicine Hat Suites

3 out of 5
Medicine Hat Suites
950 13 St S W, Medicine Hat, AB

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 23 de 88 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 25 de 88 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 19 de 88 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 14 de 88 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 88 opiniones" "

7.2/10

Limpieza

8.2/10

Servicio y personal

6.4/10

Servicios

6.6/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Liam

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Found food crumbs on and under the beds. The counter tops were sticky and needed to be wiped, towels and bedding all had stains. Kitchen floor was dirty. Two of the coffee mugs I used were not cleaned. Overall, I would highly NOT recommend this place, the only positive was the price.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Cyrena

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Jones

Le gustó: Limpieza y servicio y personal
Nice property to stay at.
Se hospedó 1 noche en marzo de 2024
Respuesta de Gladys, el 10 mar. 2024
Thank you for stay with us at the Medicine Hat Suites. We are so glad to hear that you enjoyed your stay with us and we will be letting employees about how your stay was. Have a wonderful day.

2/10 Terrible

Joseph

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Over all just not happy outdated and pool was extremely outdated and smelled horrible of chemicals even with door open to air it out it still burns lungs coming into pool area. The rules are not being enforced causing chaos and parent's drinking and not watching their kids and many kids not following slide rules making it unsafe for other people's kids. Also asked for water in kiddy pool to be turned on and after many many hours still nothing not happy and the pool is FREEZING COLD. Also person beside us was smoking pot in the room next to ours and ajoining door made it worse as was right in to our room we had 2 young kids with asma and made them sick we did mention it at check out but no idea if it was delt with just over all not happy with this hotel and we will not be coming back and we come to hat monthly
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk Team , el 27 feb. 2024
On Behalf of staff and Management we apologize that your stay was not satisfactory or comfortable we hope you will visit us again when we can offer you a better room and a better stay.

8/10 Bueno

Danielle

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The room we stayed in needs some up keep done. The peep hole is stuffed with q-tips, and no actual peep hole. The shower head sprays water ALL over the bathroom, and doesn't appear to be correctly sealed against the wall, though the pressure is awesome. Other than that it was clean and spacious. The folks upstairs from us were quite loud most of the night, and the airplanes once in a while definitely caught me off guard.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Sandi

Se hospedó 2 noches en noviembre de 2023
Respuesta de Jei, el 5 dic. 2023
Dear Valued Guest,Thank you for your review. We hope to see you again soon!

10/10 Excelente

james, Swift Current

Le gustó: Servicios
The beds were very comfy, breakfast was great! Pool could use some attention! Too much chlorine! Hot tub jets dont really work!!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Desk Team , el 6 oct. 2023
Thank you James for leaving us a review were delighted you enjoyed your stay and your comments help us make improvements we hope you visit us again soon.

10/10 Excelente

Pauly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is in a great location. A very good breakfast. Swimming pool, water slides and kids pool are great for families with children. Above there is a great value for money we paid. I will book this place again for my family.
Se hospedó 2 noches en agosto de 2023
Respuesta de Front desk team , el 12 ago. 2023
Thank you Pauly for staying with us we are delighted you enjoyed your stay. We look forward to seeing you again in the future.

6/10 Aceptable

kerry

Viaje en pareja
Le gustó: Servicio y personal
We were not aware that this was actually down the street from the hotel where you register. All the pictures on Expedia were of the hotel, not the suites. The room was renovated but still had a strong odor of cigarette smoke. Breakfast was average but you did have to walk or drive to the hotel to eat
Se hospedó 1 noche en julio de 2023
Respuesta de front desk team , el 4 ago. 2023
Thank you for staying with us and that you enjoyed your stay we apologize for the condition of the room we are working on making improvements.

10/10 Excelente

Glen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk, el 27 jul. 2023
Thank you for your review. We look forward to seeing you again in the future.

10/10 Excelente

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff. The dinner menu with Indian dishes and amazingly delicious combos was outstanding.
Se hospedó 4 noches en julio de 2023
Respuesta de Front Desk, el 27 jul. 2023
Thank you for your wonderful review. We are glad you enjoyed your stay! We look forward to seeing you again in the future.

6/10 Aceptable

janice

Le gustó: Servicio y personal
The property is located in a quiet area. The pool, check in and restaurant are located very close to the Clarion Pointe hotel.
Se hospedó 2 noches en junio de 2023
Respuesta de Front Desk Team , el 19 jun. 2023
Thank you Janice for your review we are glad you enjoyed your stay we look forward to seeing you again in the future.

10/10 Excelente

Dana

Se hospedó 1 noche en abril de 2023
Respuesta de Front Desk Team , el 2 may. 2023
Thank you for staying with us we look forward to seeing you again.

6/10 Aceptable

Rosemarie G

Viaje con mascota
Le gustó: Limpieza y servicio y personal
Check-in staff friendly and fast Price was more than discussed or the taxes were excessive withthe added pet fee. Old old old rooms with street people as permanent residents. Definitely not good for families or elderly for safety.
Se hospedó 3 noches en abril de 2023
Respuesta de Front Desk Staff, el 17 abr. 2023
Thank you for taking the time to leave a review we apologize your stay was not satisfactory we hope you will stay with us again and we can offer you a room in the hotel.

8/10 Bueno

Tyler

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Just needs to explain that pool is not part of the hotel. It’s with the hotel next door.
Se hospedó 1 noche en abril de 2023
Respuesta de Front Desk Team , el 10 abr. 2023
Thank you Tyler we are still updating a few things but if you stay with us again everything in the hotel the motel guests can use.

10/10 Excelente

marie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay! Everything was clean and well maintained The pool was very nice
Se hospedó 1 noche en septiembre de 2022
Respuesta de front desk team , el 28 nov. 2022
Thank you for staying with us were glad you enjoyed your stay we look forward to seeing you again

6/10 Aceptable

Anita, Summerland

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
We liked the separate bedroom but the entire 'suite' needed cleaning. Garbage left under the sink, used coffee pod left in maker, dish soap but no cloths, TV doesn't work properly (had to keep resetting the input) Housekeeping should be held accountable.
Se hospedó 2 noches en octubre de 2022
Respuesta de front desk team , el 28 nov. 2022
Thank you for leaving a review we are working hard to make improvements and hopefully you will stay with us again soon.

4/10 Malo

Lola

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Our room smelled very smoky. Its renovated but very poorly...
Se hospedó 1 noche en octubre de 2022
Respuesta de front desk team , el 28 nov. 2022
We apologize your stay was not satisfactory we have made improvements and hope you will stay with us again

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de Front Desk Team , el 1 oct. 2022
Thank you for staying with us we look forward to seeing you again

10/10 Excelente

Hilda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfort, and Value
The motel was newly renovated, and clean, clean - separated sleeping arrange. and comfortable. Good value. Friendly people.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Front Desk Team , el 17 sept. 2022
Thank you Hilda for leaving a review we happy you enjoyed your stay we hope you will stay with us again in the future.

6/10 Aceptable

George

Se hospedó 1 noche en septiembre de 2022
Respuesta de Front Desk Team , el 17 sept. 2022
Thank you for staying with us we look forward to seeing you again.

6/10 Aceptable

Matt

Viaje en grupo
Le gustó: Limpieza y servicio y personal
The description of the property I rented is grossly misleading. The pictures shown are of the Clarion hotel, not of the Medicine Hat Suites. I rented the rooms based on the photos provided, and found the actual rooms quite below the standard of the advertised photos. Please make sure you include photos of the actual rooms in your site, so people know what they are getting into. The Clarion is rated three star, whereas the Medicine Hat Suites are two star. That should be made clear.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Grace

Se hospedó 1 noche en septiembre de 2022
Respuesta de Laura, el 15 sept. 2022
Thank you for staying with us we look forward to seeing you again in the future

10/10 Excelente

Dixie

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Our suite was very nice - we lived having the kitchen & living area. The bed was comfortable and room was clean. The only concern I had was the door didn’t seem to close securely- it automatically locked, but when we pushed on it after closing it would move in-out, but not open. The Cottenwood Coulee golf course and RV resort was just down the road. All in all a great stay.
Se hospedó 3 noches en septiembre de 2022
Respuesta de Laura, el 15 sept. 2022
Thank you Dixie for staying with us and were happy you enjoyed your stay we apologize for the door thanks to your review we are improving things everyday we look forward to seeing you again.

8/10 Bueno

Charlie

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 9 noches en agosto de 2022
Respuesta de Laura, el 15 sept. 2022
Thank you for your review and were glad you enjoyed your stay we look forward to seeing you again.

6/10 Aceptable

Patty

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
The property did not have its own check-in, you had to walk down the lane to the Clarion. The sign on the building was hanging by one screw and it didn’t look in very good repair – broken chairs etc. sitting outside the rooms. We had access to the amenities in the Clarion. Not a great area of town. Free breakfast was good. Would not stay again. Very misleading representation on Expedia. Price was right though.
Se hospedó 1 noche en agosto de 2022
Respuesta de laura, el 15 sept. 2022
The motel is our sister property and we work to make improvements to both properties everyday we hope you will stay with us again down the road.

6/10 Aceptable

Patty

Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Souvik

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Kiran

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Cassandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en julio de 2022
Respuesta de Front Desk team , el 11 ago. 2022
Thank you for staying with us we look forward to seeing you again.

4/10 Malo

gerry

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The shower didn’t work complained to front desk no help in solution nor any thought of reimbursement will not be staying at a clarion facility again will boycott that chain
Se hospedó 1 noche en julio de 2022
Respuesta de Front Desk team , el 11 ago. 2022
Thank you Gerry for your review sorry for the inconvenience it caused during your stay we hope it wont stop you from staying with us in the future.

4/10 Malo

Cheryl

Se hospedó 1 noche en julio de 2022
Respuesta de Front Desk team , el 11 ago. 2022
Thank you for staying with us we look forward to seeing you again.

8/10 Bueno

Julia

Se hospedó 1 noche en mayo de 2022
Respuesta de Front Desk team , el 26 jun. 2022
Thank you for staying with us were glad you enjoyed your stay

6/10 Aceptable

Douglas

Le gustó: Limpieza y servicio y personal
Room was not ready to stay,
Se hospedó 3 noches en mayo de 2022
Respuesta de Front Desk team , el 26 jun. 2022
Thank you Douglas for your review and sorry for the inconvenience you had during your stay we look forward to seeing you again.

10/10 Excelente

Brad

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2022
Respuesta de Front Desk team , el 26 jun. 2022
Thank you for staying with us and were glad you enjoyed your stay

8/10 Bueno

T.

Le gustó: Limpieza, servicio y personal, servicios
Three days there was excellent value for my money. Although not the latest and best of facilities, certainly OK. Hot, full breakfast and local newspaper each morning included, as well as access to pool and gym. Breakfast hot item alternated between sausage scrambled eggs and breakfast burrito. Major disappointment was advertising stated fully equipped kitchenette; microwave and mini fridge was provided. Suites is located about 1/2 block from main building so additional walking or driving is required. And starting the tv is a little complicated. Need startup instructions.
Se hospedó 3 noches en abril de 2022
Respuesta de Front Desk team , el 26 jun. 2022
Thank you for your review were glad you enjoyed your stay we look forward to seeing you again in the future

8/10 Bueno

Scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2022
Respuesta de Front Desk team , el 26 jun. 2022
Thank you for staying with us and were glad you enjoyed your stay

8/10 Bueno

Rodney

Se hospedó 1 noche en abril de 2022

4/10 Malo

Darren

Viaje familiar con niños
No le gustó: Servicio y personal y servicios
Online add said room had a water park for kids in hotel. We had to walk across parking lot to access water park!!
Se hospedó 1 noche en marzo de 2022
Respuesta de RS, el 17 abr. 2022
Hi Darren, Good Evening. We are apologize for the inconvenience . We will definitely mention on our Expedia website. Regards Medicine Hat Suites Management

4/10 Malo

Sammie

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Rooms a good size however the cleaning isn’t being done properly, I’d assume not enough time to clean all rooms, was leftover alcohol in the kitchen cupboard. Asked for an extra blanket was given one folded supposed to be clean, but was definitely dirty maybe stained but if that’s the case time to change our blanket, yellow spots and also maybe dried blood spots on it Either way shouldn’t have been given this as paying guest, if your needing to do this at least cover it with a duvet cover!
Se hospedó 2 noches en marzo de 2022
Respuesta de RS, el 17 abr. 2022
Hi Sammie, I really apologize for the inconvenience you faced during your stay. we definitely will discuss with management team and will work on our standards. Regards Medicine hat suites Team

8/10 Bueno

Marcel

Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Karen

Se hospedó 1 noche en febrero de 2022
Respuesta de Front Desk team , el 1 mar. 2022
Thank you for staying with us we look forward to seeing you again.

10/10 Excelente

Matthew, Calgary

Se hospedó 1 noche en enero de 2022

10/10 Excelente

Corynna

Se hospedó 2 noches en enero de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Christmas Eve stay
Check in was quick and front desk staffer was helpful and friendly! everything was great, thank you!
Se hospedó 1 noche en diciembre de 2021
Respuesta de laura, el 10 feb. 2022
Thank you for your great review and thank you for staying with us we look forward to seeing you in the future

8/10 Bueno

Sean

Se hospedó 1 noche en noviembre de 2021

4/10 Malo

kana

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
My reservation wasn't in the hotel system. Expedia itinerary number was useless. I had to show pricing and reward page to prove my reservation. luckily there was a room available they check us in. no wonder nobody gets back to my email questions I sent earlier. hotel is just old school motel with painted cinder block walls inside. inside of bathroom door had dirt splashed spots it was dirty. after I see the dirty bathroom door I felt everything else is not clean . TV / cable didnt work but wifi worked. pool facility is actually belong to "Clarion Pointe hotel" you will need to walk / drive to " Clarion Pointe hotel " to check in /pick up breakfast bag and using pool. This is inconvenient specially during winter month. staff in clarion point was super friendly that was the only good thing. With this pandemic its been long time since I stayed hotel. This trip reminds me if this is what I get for paying $75/night for accommodation. I regret that I choose cheap options. Next time I will spend more money for accmodation.
Se hospedó 1 noche en noviembre de 2021

8/10 Bueno

Kathryn

Viaje familiar
Le gustó: Limpieza y servicio y personal
The motel portion of this property is disconnected from the location of the front desk, breakfast pick up and pool. You have to be prepared to walk (2-3 minutes) or drive (less than a minute) between the two buildings to check in and out, use the pool or pick up breakfast. Our suite was nice enough. The kitchen had an odd and mixed matched assortment of dishes, but they were sufficient to meet our needs. Definitely not fancy, but it was a good value and met our needs.
Se hospedó 4 noches en agosto de 2021

10/10 Excelente

Celine

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en marzo de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en marzo de 2021