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Opiniones de Comfort Suites

2.5 out of 5
Comfort Suites
2427 N Germantown Pkwy, Cordova, TN

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 176 de 753 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 232 de 753 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 136 de 753 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 95 de 753 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 114 de 753 opiniones" "

7.2/10

Limpieza

7.6/10

Servicio y personal

6.0/10

Servicios

6.6/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente personal. Muy amables. Todo muy bien.
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Delonna

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I always stay here every time I come to visit and this time my room was dirty and they didn’t have another available with what I asked for and the elevator was out of service so we had to take the stairs with our luggage’s. Hair in the bathroom nasty towel left on the floor under the sink. Something splattered all over the bathroom door. This time it was very unacceptable
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Susan

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not clean poor condition untrained staff
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

mark

No le gustó: Servicios
I had horrible experience there had to be rescue by firefighters stuck in the elevator that sucks and the manager didn’t offer any thing for me like sorry
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Arielle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet and relaxing get a away for mothers day
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Barbara

Le gustó: Limpieza y servicio y personal
Friendly efficient staff.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Nancy

No le gustó: Servicios
Low cost, but too near an industrial site.
Se hospedó 5 noches en abril de 2024

8/10 Bueno

Chelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice, clean, friendly staff.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

10/10 Excelente

renita

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service Mrs VAL AND QUELL AND THE BIG WHITE GUY-I CALLhim teddy bear. and the Muslim lady BEST CREW EVER KEEP IT UP YOU ALL
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Jennifer

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The first room the ac did not work. Moved us to another room but the toilet didn’t work. They let us have the key to the first room so we could use the restrooms. I used a hanger to rig the toilet so we didn’t have to walk down the hall to another room. Gave us a discount. Breakfast could have been better.
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Johnie

The shower overran and flooded bathroom they gave us another room. The night lady wS low on friendliness.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Keysha

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Tyrienne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Customer service was top tier definitely enjoyed my stay.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Antrinika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Desiree

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
Rude staff, NO INTERNET, NO CABLE
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Tony

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Terrance

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023

2/10 Terrible

Lydia

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Upon entering the parking lot, it was apparent there would be no parking… I had my husband drive around and look while I went in and checked in. The front service staff was friendly and wonderful! The problem with this hotel is not the service and the grounds, it is a horrible parking lot and its design is ridiculous. It is also shared with another hotel. That makes it even worse! They appear to cater to contractors, etc. utilizing large trucks and heavy equipment… Further exasperating the situation. Through no fault of their own… A large percentage of the parking spaces are wasted through this process. We were forced to make the decision to surrender our room and try to find another hotel more suitable. Consideration for a full refund I would hope be something management could take under advisement.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Holly

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice comfy rooms with lots of space. Decent breakfast options. However, you need to make sure you take all bags inside, there was a car break-in while we were there.
Se hospedó 3 noches en junio de 2023

8/10 Bueno

Nathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front desk clerk was fantastic. He was welcoming and had suggestions on food for dinner. I cannot remember his name but it began with a Q and was a unique name. That fella is a good employee for greeting and checking in. He was fast and courteous and welcoming during my check in. Kudos to him. He shows it takes no effort to be nice and friendly and I hope this review earns him so kind of recognition.
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Kiwamu

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Bed bugs.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Jan

Staff was really friendly. Breakfast was not the best I’ve had.
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Judith, Annandale

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was clean and we got clean towels everyday of our 5 night stay, which was nice. My husband enjoyed being able to do a load of his laundry there too. I just wish the breakfast was better and had more choices than waffles, powdered eggs, sausage, small yogurts, instant oatmeal, apples, and muffins/bagels/bread. Our bed was comfortable and I was glad to get a channel lineup as we are not from the area and didn't know the TV stations. All the staff we met were pleasant and polite.
Se hospedó 5 noches en mayo de 2023

8/10 Bueno

Corey

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Pool is INDOORS, Location is good.
The staff was friendly and helpful. The property could use some updates, but overall for the price it's worth it. The location is good. The pool is HEATED INDOORS, not OUTDOORS as listed on Hotels.com
Se hospedó 3 noches en abril de 2023

10/10 Excelente

Isela

10/10 Excelente

Christine

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The beds were so nice. I slept really well that night. Also it was quiet
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Naomi, Bellevue

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The first impression was not good. The entry was not clean and looked uncared for. The hallway looked old and worn. I was worried before I opened the room. The room was clean and in good condition.
Se hospedó 1 noche en abril de 2023

4/10 Malo

vicky

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
More then 30 cars were broken into on 2 occasions during my stay.
Se hospedó 2 noches en abril de 2023

2/10 Terrible

Stephanie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel itself was ok. But very unsafe. During our stay many vehicles windows were shattered and broke into. Not safe at all.
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Jennifer

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Well there was roaches in our room on top of the fact my car was vandalized along with two other vehicles in our group, windows busted and property stolen! We will NEVER stay or recommend this are or this hotel!
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Sheila, Russellville

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Sue

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Kevin

Viaje familiar
Le gustó: Servicio y personal
The stay was comfortable except there was only a shower in our room, no tub(a must for the Mrs). We found out that only 1st floor rooms hav a shower/tub combination. There were not enough towels except for two guests and we had three adults. We had to make trips to the front desk for each day. The complementary breakfast was lacking. Only sausage links and eggs were hot and no biscuits. Where in the south, especially Memphis are there no biscuits and gravy? There was a waffle maker so we did OK. Plenty of hot coffee. The beds were comfortable and plenty of pillows. All personnel were very friendly and we would stay there again.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Howard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice upgrades
The hotel was upgraded after becoming Comfort Suites. Nice towels, upgraded shower, plenty of pillows, etc. Breakfast was a little sparce.
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was very comfortable. The bath was very nice. The mattress and bedding was cozy. Parking was accommodating. Easy access.

10/10 Excelente

Stacey

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best value and great staff.
Great staff. Excellent service. Great rooms. Ok breakfast. Will be back!
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Jose

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Dee

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like the hotel cleanness and the staff personalities.
Se hospedó 1 noche en octubre de 2022

4/10 Malo

Deborah

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
The room had a moldy musty smell. Air conditioner made it worse. Not sure air conditioner was even working. Very old building. The breakfast was severely lacking.
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Amy

No le gustó: Servicio y personal
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

calista

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a good stay but we had an ant problem in our room
Se hospedó 2 noches en julio de 2022

10/10 Excelente

calista

Se hospedó 2 noches en julio de 2022

2/10 Terrible

Bobby

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Floors inside room were so dirty it turned bare feet black. Cigarette burn holes in duvets cover (non-smoking room). Overwhelming smell of marijuana 24 hrs a day, coming through walls and in all halls.
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Eugene

Se hospedó 1 noche en junio de 2022

2/10 Terrible

Kimberly

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Verica

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The key card didn't work at the pool so we had to get someone to let us in. Other than that it was good.
Se hospedó 2 noches en mayo de 2022

4/10 Malo

Marshall

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Nice hotel for money
Had issues with the check in process that was a little annoying. Other than that looks like a nice place
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 3 noches en abril de 2022

10/10 Excelente

Clark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022