Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 380 de 1000 opiniones" "
10 - Excelente
380
Puntuación de 8, es decir, Bueno. Basada en 284 de 1000 opiniones" "
8 - Bueno
284
Puntuación de 6, es decir, Aceptable. Basada en 148 de 1000 opiniones" "
6 - Aceptable
148
Puntuación de 4, es decir, Malo. Basada en 104 de 1000 opiniones" "
4 - Malo
104
Puntuación de 2, es decir, Terrible. Basada en 84 de 1000 opiniones" "
2 - Terrible
84
8.0/10
Limpieza
8.4/10
Servicio y personal
7.4/10
Servicios
7.4/10
Condiciones de la propiedad
7.8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Brady
Viaje familiar
12 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy check in and we were allowed to get into our car when it was in vallet
Brady
Se hospedó 1 noche en mayo de 2024
Respuesta de Phillip Austin, Director of Sales , el 13 may. 2024
Thank you for the wonderful review.
8/10 Bueno
Stephanie
Viaje familiar
7 may. 2024
Le gustó: Limpieza y servicio y personal
Old. Ceilings were very bad in the room. Luggage carts falling apart.
Stephanie
Se hospedó 1 noche en abril de 2024
Respuesta de Phillip Austin, Director of Sales , el 8 may. 2024
Thank you for your recent review of our hotel. We will address the concerns you have noted.
10/10 Excelente
Susy, Brighton
Viaje en grupo
1 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, clean and comfortable room. No fridge or microwave in this room. Beautiful building in the heart of Memphis.
Susy
Se hospedó 1 noche en abril de 2024
Respuesta de Phillip Austin, Director of Sales , el 1 may. 2024
Thank you for your recent review. 5 out of 5
6/10 Aceptable
Stephen
Viaje familiar
29 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel but the bed was terrible! We felt like we were going to fall off on one side.
Stephen
Se hospedó 1 noche en abril de 2024
Respuesta de Phillip Austin, Director of Sales , el 1 may. 2024
Thank you for your recent stay and review. Ensuring our guests have a restful night's sleep is a top priority for us, and we regret that we feel short of your expectations in this regard. We appreicate your feedback.
10/10 Excelente
Barbara P
Viaje familiar
22 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel
Barbara P
Se hospedó 3 noches en abril de 2024
Respuesta de Phillip Austin, Director of Sales , el 25 abr. 2024
Thank you for your kind words.
6/10 Aceptable
Jamie
Viaje en pareja
20 abr. 2024
For this to be a DoubleTree I was disappointed. One of the reasons we chose the room was due to the remarks of the clean rooms. They were mediocre. The bathrooms are very outdated but we were able to shower. I had to request fresh towels from the front because the ones in the room were dirty. Good location. Valet was good. Staff was very amazing!! Just wish it was more updated and the details were tended to better.
Jamie
Se hospedó 1 noche en abril de 2024
Respuesta de Phillip Austin, Director of Sales , el 25 abr. 2024
Thank you for your recent stay and review. We apologize for the rooms not meeting your expectations. We work hard to give our customers a nice, comfortable and clean hotel experience and for that we apologize for falling short. I am pleased our staff was friendly and made you feel right at home. Please do try us again.
6/10 Aceptable
Travis
Viaje de negocios
18 abr. 2024
Le gustó: Limpieza y servicio y personal
Couldn’t get air below 74 degrees. Shower head was pulled out of wall.
Travis
Se hospedó 1 noche en abril de 2024
Respuesta de Phillip Austin, Director of Sales , el 19 abr. 2024
Thank you for your recent stay; Providing a comfortable nights rest is paramount to our core values. We apologize for any incovenience this may have caused.
2/10 Terrible
Nick
17 abr. 2024
Nick
Se hospedó 1 noche en abril de 2024
Respuesta de Phillip Austin, Director of Sales , el 19 abr. 2024
Thank you for your recent stay.
6/10 Aceptable
Tobias
Viaje familiar con niños
15 abr. 2024
Le gustó: Servicio y personal
Front desk workers were very helpful with check in and answering any questions I had.
Bath room was very outdated and not very clean. Disappointed for a Hilton.
Tobias
Se hospedó 1 noche en abril de 2024
Respuesta de Phillip Austin, Director of Sales , el 15 abr. 2024
Thank you for your recent stay at the hotel. We will pass along the great comment about our staff.
10/10 Excelente
Megan
Viaje en grupo
15 abr. 2024
Le gustó: Servicios
Could not have asked for better service….from the front desk staff, valet, and restaurant, we had the BECT experience ever!
Megan
Se hospedó 1 noche en abril de 2024
Respuesta de Phillip Austin, Director of Sales , el 15 abr. 2024
Thank you!
10/10 Excelente
Pastor Jeffrey
Viaje de negocios
11 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cost of parking was a little high
Pastor Jeffrey
Se hospedó 3 noches en abril de 2024
Respuesta de Phillip Austin, Director of Sales , el 13 abr. 2024
Thank you for staying at the Doubletree hotel downtown Memphis.
10/10 Excelente
ken
Viaje familiar
11 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
About two blocks from Beale street. Nice hotel. Room was nice but didn’t have a fridge. Staff was nice and helpful.
ken
Se hospedó 1 noche en abril de 2024
Respuesta de Phillip Austin, Director of Sales , el 11 abr. 2024
5 out of 5 - perfect score and we so appreicate your business and nice comments.
10/10 Excelente
Linda
Viaje familiar
11 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place. Walking distance to everything
Linda
Se hospedó 2 noches en abril de 2024
Respuesta de Phillip Austin, Director of Sales , el 11 abr. 2024
Thank you for your recent stay at the Doubletree hotel downtown Memphis. 5 out of 5 is a perfect score and we hope to see you in the future.
8/10 Bueno
Gregory
7 abr. 2024
Le gustó: Servicios y condiciones de la propiedad
The street noise, loud cars and motorcycles, was unexpected. Having lived in downtowns in a few large cities noise was expected, but wow, even on the 8th floor.
Gregory
Se hospedó 1 noche en abril de 2024
Respuesta de Phillip Austin, Director of Sales , el 8 abr. 2024
I am so sorry to hear that you were disturbed by street noise during your stay. Providing a peaceful and comfortable enviroment for our guests is a top priority for us,and we regret any inconvenience this may have caused you.Thank you for choosing to stay wiht us and for sharing your valuable feedback.
10/10 Excelente
Sara
Viaje en pareja
1 abr. 2024
Le gustó: Servicios y condiciones de la propiedad
This was a really nice hotel in a fantastic location.
Sara
Se hospedó 2 noches en marzo de 2024
Respuesta de Phillip Austin, Director of Sales , el 1 abr. 2024
Home Run.. Thank you for your recent stay and your out of the park review. Our location is ideal adjacent to the AutoZone Baseball Park home of the Memphis Redbirds and steps from the famous Beale Street Entertainment District. Tell all your friends and come again real soon.
8/10 Bueno
DELORES
Viaje familiar
31 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was good except valet parking they only had one person working and we had to wait 30 minutes just to get our car to leave to go shopping
DELORES
Se hospedó 2 noches en marzo de 2024
Respuesta de Phillip Austin, Director of Sales , el 1 abr. 2024
Thank you for your review, we are so pleased everything was excellent with your stay except for valet. We worked hard to provide you with the best customer service and we are disappointed that we failed your expectations. Please do come again.
10/10 Excelente
Jennifer
Viaje en grupo
27 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
The
Jennifer
Se hospedó 3 noches en marzo de 2024
Respuesta de Phillip Austin, Director of Sales , el 28 mar. 2024
Thank you for staying at the Doubletree hotel downtown Memphis. 5 out of 5 is Excellent and we work hard each and every day to hit that mark. Please come again real soon.
8/10 Bueno
Joshua
27 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great bar staff!
Joshua
Se hospedó 1 noche en marzo de 2024
Respuesta de Phillip Austin, Director of Sales , el 27 mar. 2024
Thank you for your recent review! I will let the bar team know how much you appreciate the superior service. Hope to see you again real soon.
4/10 Malo
Megan
24 mar. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Megan
Se hospedó 2 noches en marzo de 2024
Respuesta de Phillip Austin, Director of Sales , el 26 mar. 2024
Thank you for your recent review. We hope you will visit our hotel again in the future.
8/10 Bueno
Egan
24 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Egan
Se hospedó 3 noches en marzo de 2024
Respuesta de Phillip Austin, Director of Sales , el 26 mar. 2024
Thank you for your recent stay at the Doubletree hotel downtown Memphis. We appreciate the review.
10/10 Excelente
Linda
20 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was neat and clean. I enjoyed the food in the restaurant.
Linda
Se hospedó 2 noches en marzo de 2024
Respuesta de Phillip Austin, Director of Sales , el 20 mar. 2024
thank you!
6/10 Aceptable
Mariam
Viaje de negocios
18 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Staff was nice, room was clean, but many parts of the room appeared dated. Shower also broken and showerhead did not stay in place.
Mariam
Se hospedó 1 noche en marzo de 2024
Respuesta de Phillip Austin, Director of Sales , el 20 mar. 2024
Thank you for the recent review. Please let us know the room number and we will make sure this is addressed.
8/10 Bueno
Stephen Thomas
Viaje en pareja
17 mar. 2024
The bathroom could have been more modern with a stand alone shower.
Stephen Thomas
Se hospedó 3 noches en marzo de 2024
Respuesta de Phillip Austin, Director of Sales , el 20 mar. 2024
Thank you for your recent review of the hotel; we do in fact have rooms with a tub and separate shower. The room is a corner double or corner king. Hope to see you in the future.
6/10 Aceptable
SUZY
Viaje en pareja
8 mar. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
My room was that of a motel. Disappointed in room condition. Toilet barely flushing and room just average or somewhat below.
SUZY
Se hospedó 2 noches en marzo de 2024
Respuesta de Phillip Austin, Director of Sales , el 21 mar. 2024
Sorry to hear your recent stay was less than satisfactory. We do hope you will give us another opportunity in the future.
6/10 Aceptable
Tracey
1 mar. 2024
Le gustó: Limpieza
Tracey
Respuesta de Phillip Austin, Director of Sales , el 20 mar. 2024
thank you for staying.
6/10 Aceptable
Jennifer
Viaje en pareja
15 feb. 2024
Le gustó: Limpieza y servicio y personal
The hotel was close to the fedex forum, so it was very convenient to walk to. We didn’t know that there wasn’t any parking and that we would have to pay $32 for valet. The only issue we had with the room itself was that the tub drained really slowly, so we were standing in dirty water up to our ankles while we were showering.
Jennifer
Se hospedó 1 noche en febrero de 2024
Respuesta de Phillip Austin, Director of Sales 901-334-4601, el 27 feb. 2024
Thank you for bringing the issue of your tub not draining to our attention. Please accept our sincerest apologizes for any inconvenience this may have caused during your recent stay with us.We understand how important it is to have a fully functional and enjoyable experience during your stay. Should you choose to stay with us again in the future, we would welcome the opportunity to make it right and provide you with exceptional services that we strive to deliver to all our guests.
8/10 Bueno
Joshua
Viaje familiar
13 feb. 2024
Le gustó: Limpieza y servicio y personal
No self parking on site. Valet with off-site parking with an extra $32 cost. No safe or refrigerator in the room. Staff was friendly and helpful. Breakfast was not complimentary but the food was good and not terribly priced. Room and facilities were clean. Several pieces of equipment in the small gym area were not in working order.
Joshua
Se hospedó 1 noche en febrero de 2024
Respuesta de Phillip Austin, Director of Sales , el 27 feb. 2024
Thank you for your recent review and stay at the Doubletree. We appreciate the comments concerning the staff. We will inspect the onsite fitness center to ensure proper working equipment. We understand how important and enjoyable it is to have a fully functional and enjoyable experience during your stay. We will work hardly to make this a reality.
2/10 Terrible
Kevin
Viaje en pareja
11 feb. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bad. So dirty and in disrepair. $38 parking for my car to literally be parked on the side of the road with terrible service.
Kevin
Se hospedó 1 noche en febrero de 2024
Respuesta de Phillip Austin, Director of Sales , el 27 feb. 2024
Thank you for your recent review. Please accept my sincerest apologizes for any inconvenience this may have caused during your recent stay with us.
6/10 Aceptable
PATRICE
11 feb. 2024
No le gustó: Servicio y personal
PATRICE
Se hospedó 1 noche en febrero de 2024
Respuesta de Phillip Austin, Director of Sales , el 27 feb. 2024
Thank you for visiting.
10/10 Excelente
kandice
Viaje en grupo, Viaje familiar
10 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Definitely will stay here again. So close to everything we needed. Very clean. Beds so comfortable
kandice
Respuesta de Phillip Austin, Director of Sales , el 27 feb. 2024
Thank you for your recent stay and review.
8/10 Bueno
Leland
9 feb. 2024
Le gustó: Limpieza y condiciones de la propiedad
nice stay
Leland
Se hospedó 4 noches en enero de 2024
Respuesta de Phillip Austin, Director of Sales , el 27 feb. 2024
thank you for your recent stay and review. It is our goal to give all of our guest a warm and welcoming place to stay.
10/10 Excelente
Kiara
7 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kiara
Se hospedó 1 noche en febrero de 2024
Respuesta de Phillip Austin, Director of Sales , el 27 feb. 2024
thank you
10/10 Excelente
Margaret
4 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice
Margaret
Se hospedó 2 noches en febrero de 2024
Respuesta de Phillip Austin, Director of Sales , el 27 feb. 2024
Thank you for visiting!
6/10 Aceptable
Kenyata, Madison
Viaje en pareja
4 feb. 2024
Le gustó: Servicio y personal y servicios
There were several ceiling areas that were bulging and appeared to have water damage. Our bathroom door didnt close properly. The bathtub appeared dirty and the sink didnt drain properly. We visited 3 years ago and were happier with our stay then as far as the conditions. However all the staff was pleasant.
Kenyata
Se hospedó 1 noche en febrero de 2024
Respuesta de Phillip Austin, Director of Sales , el 21 mar. 2024
Thank you for being a loyal customer. We hate to hear your most recent visit was less than you expected. We do hope you will give us another opportunity.
10/10 Excelente
Jane
2 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were going in to the bar for take out and drink. Ended up staying for 2 hours. Great entertainment by Tiffany and Shaun was a fabulous equally entertaining bartender! Terrific drinks. Food was also yummy.
Jane
Se hospedó 1 noche en febrero de 2024
Respuesta de Phillip Austin, Director of Sales , el 27 feb. 2024
Thank you!
2/10 Terrible
Perry, Columbia
Viaje de negocios, Viaje familiar
25 ene. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
This was the worst hotel I have ever stayed in. The room was horrible and there was a nasty odor in the bathroom. Hotel looked nothing like the advertisement.
Perry
Se hospedó 2 noches en enero de 2024
Respuesta de Phillip Austin, Director of Sales , el 21 mar. 2024
Thank you for your visit to our hotel; we strive to offer clean and comfortable accommodations and we hate we did not live up to your expectation on this recent stay, We do hope you will give us another opportunity.
6/10 Aceptable
Holly
24 ene. 2024
Holly
Se hospedó 5 noches en enero de 2024
Respuesta de Phillip Austin, Director of Sales , el 20 mar. 2024
Thank you for staying
4/10 Malo
Wendy
22 ene. 2024
No le gustó: Condiciones de la propiedad
Wendy
Se hospedó 5 noches en enero de 2024
Respuesta de Phillip Austin, Director of Sales , el 21 mar. 2024
Thank you for your recent stay.
8/10 Bueno
CURTIS
22 ene. 2024
CURTIS
Se hospedó 3 noches en enero de 2024
Respuesta de Phillip Austin, Director of Sales , el 21 mar. 2024
Thank you for your visit.
4/10 Malo
Elinor
Viaje familiar
21 ene. 2024
The lack of water and hot water was very difficult. We arrived Thursday night. Beginning around 8:00 AM on Friday, hot water was unavailable. Whether it was the hotel or the city, we were never sure or told.
Elinor
Se hospedó 3 noches en enero de 2024
Respuesta de Phillip Austin, Director of Sales , el 21 mar. 2024
Thank you for your visit to the hotel. The city of Memphis did have freezing temperatures for over a week that cause city water lines to freeze thus causing issues for all businesses in the downtown area. We do hope you will give us another opportunity to provide you with excellent customer service.
2/10 Terrible
Ted
Viaje en grupo
20 ene. 2024
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No water, couldn't shower or use toilet for a whole day. Then cold water only. Tv wouldn't stay on channel and then would not go to guide kept cycling to accessing.
Ted
Se hospedó 2 noches en enero de 2024
8/10 Bueno
Terrell
17 ene. 2024
Le gustó: Limpieza y servicio y personal
Terrell
Se hospedó 2 noches en enero de 2024
8/10 Bueno
Julian
15 ene. 2024
Julian
Se hospedó 2 noches en enero de 2024
Respuesta de Phillip Austin, Director of Sales , el 20 mar. 2024
We appreicate the business!
10/10 Excelente
Rhonda
Viaje familiar
14 ene. 2024
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Rhonda
Se hospedó 2 noches en enero de 2024
10/10 Excelente
Brandon
Viaje familiar
11 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very easy check in nice room and very clean also the bed was so comfortable! No need to say more
Brandon
Se hospedó 2 noches en diciembre de 2023
8/10 Bueno
Heather
Viaje en grupo
7 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and proximity to Beale Street
Heather
Se hospedó 3 noches en diciembre de 2023
8/10 Bueno
Carmala Caye
5 ene. 2024
Carmala Caye
Se hospedó 2 noches en diciembre de 2023
10/10 Excelente
Andrew
Viaje en pareja
4 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Andrew
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Tyrrina
2 ene. 2024
Le gustó: Servicios
Tyrrina
Se hospedó 2 noches en diciembre de 2023
6/10 Aceptable
Rodrigo André
Viaje familiar
2 ene. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Bom, mas precisa de renovação
Hotel com boa estrutura e bom atendimento, funcionários cordiais, com bom valet parking, embora necessite de renovação nos quartos e na estrutura, pois já é antigo. Fomos no entanto muito bem atendidos e o o café da manhã é excelente!