Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 466 de 859 opiniones" "
10 - Excelente
466
Puntuación de 8, es decir, Bueno. Basada en 186 de 859 opiniones" "
8 - Bueno
186
Puntuación de 6, es decir, Aceptable. Basada en 100 de 859 opiniones" "
6 - Aceptable
100
Puntuación de 4, es decir, Malo. Basada en 50 de 859 opiniones" "
4 - Malo
50
Puntuación de 2, es decir, Terrible. Basada en 57 de 859 opiniones" "
2 - Terrible
57
8.4/10
Limpieza
8.8/10
Servicio y personal
8.4/10
Servicios
8.6/10
Condiciones de la propiedad
8.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Frank R
Viaje familiar
20 dic. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Frank R
Se hospedó 1 noche en diciembre de 2022
8/10 Bueno
martin
25 nov. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Está bien, no estuvimos mucho tiempo, nuestra estadía fue corta.
martin
Se hospedó 1 noche en noviembre de 2022
Respuesta de General Manager, el 26 nov. 2022
Dear Martin,We always appreciate hearing from our guests, and we're glad you enjoyed your visit. If you find yourself back in the area, we'd be happy to host you again.
10/10 Excelente
Karen
18 ago. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Karen
Se hospedó 1 noche en agosto de 2022
Respuesta de WM Radisson Mgmt Staff., el 20 ago. 2022
Thank you Karen for your feedback and thank you for staying with us.
8/10 Bueno
Lucila, OKLAHOMA CITY
12 jul. 2022
Lucila
Se hospedó 1 noche en julio de 2022
6/10 Aceptable
Marita
Viaje familiar
23 jun. 2022
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
El piso sucio la atención regular, el desayuno soso
Marita
Se hospedó 1 noche en junio de 2022
Respuesta de WM Radisson Mgmt Staff., el 24 jun. 2022
Thank you.
We appreciate your business.
10/10 Excelente
Kenia
Viaje en pareja
2 may. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotel
Kenia
Se hospedó 1 noche en abril de 2022
Respuesta de General Manager, el 4 may. 2022
Dear Kenia,
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Radisson Hotel West Memphis. We hope you will visit us again soon!
8/10 Bueno
Armando
Viaje de negocios
20 abr. 2022
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Bien
Armando
Se hospedó 1 noche en abril de 2022
6/10 Aceptable
John
Viaje en pareja
22 may. 2024
No le gustó: Limpieza
Had to go down everyday to have room key cards reset, on first day had to ask for change of stained sheets and then the room wasn’t made up at all. Not very clean hotel.
John
Se hospedó 3 noches en mayo de 2024
10/10 Excelente
Joseph
Viaje en pareja
20 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable and clean. Very noisy from nearby highway. Only decaf coffee provided in room. Quick, easy check in and check out.
Joseph
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 21 may. 2024
It was an honor to have you stay with us at Radisson Hotel West Memphis. We appreciate you taking the time out of your day to provide us with feedback on your stay. We strive to provide a positive experience for all our guests, so it is great to hear you felt comfortable in your room. With so much to do in the area, we hope to see you again soon.
8/10 Bueno
Patricia
Viaje en pareja
17 may. 2024
Le gustó: Servicio y personal
Staff friendly breakfast good decent facilities
Patricia
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 19 may. 2024
Dear Patricia,Thank you for providing your review of Radisson Hotel West Memphis. We are glad you enjoyed the friendly staff, delicious breakfast, and comfortable facilities. Our team strives to provide a great experience for all our guests, and your feedback lets us know we are on the right track. We look forward to seeing you again soon!
4/10 Malo
Olivia
Viaje familiar
17 may. 2024
No le gustó: Servicios y condiciones de la propiedad
There was unwashed linens on the pullout bed with a dirty sock on top. The pool was closed "for inspection" which I feel should be noted prior to booking. They did not provide proper bedding for the pullout sofa as the cover was more like sandpaper.
Olivia
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 21 may. 2024
Dear Olivia,Thank you for sharing your honest thoughts. We are constantly working hard to provide a high-quality experience for all of our guests, so it is disappointing to hear that we didn't meet your expectations. We will discuss your concerns internally to ensure we meet our high hospitality and cleanliness standards. Your input is appreciated, and we thank you for letting us know where we fell short, as this will enable us to reflect and improve. It was a pleasure having you here, and we hope you enjoyed your time in Memphis.
4/10 Malo
John
Viaje en grupo
11 may. 2024
No le gustó: Limpieza
Shower was not clean with mold in grout / caulking, hairs on tile and floor, floor dirty.
John
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 13 may. 2024
Dear John,We appreciate that you took the time to share your experience; however, we do find it very concerning. Providing spotless accommodations is always our goal, so you can rest assured that your feedback will be reviewed with our housekeeping team to ensure we are meeting our own high standards. Thank you for reaching out, and we hope to have another opportunity to welcome you back and impress you further.
10/10 Excelente
Kathleen
29 abr. 2024
Kathleen
Se hospedó 2 noches en abril de 2024
10/10 Excelente
Kenneth
20 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Kenneth
Se hospedó 1 noche en abril de 2024
10/10 Excelente
STUART
Viaje en pareja
17 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very pleasant stay. Clean room and nice staff
STUART
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 18 abr. 2024
Dear Stuart,Thank you so much for staying with us at Radisson Hotel West Memphis. Our goal is to provide every guest with pristine accommodations, so we're thrilled our commitment to this shone through during your visit. It's also great to read our friendly service was a highlight of your trip. The pleasure was all ours, and we hope you'll choose to visit us again soon.
10/10 Excelente
STUART
Viaje en pareja
10 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean room.
Nice staff. Well stocked breakfast.
STUART
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 11 abr. 2024
Dear Stuart,Thank you so much for choosing to stay with us at Radisson Hotel West Memphis. Impressing every guest with our pristine accommodations is always our top priority, so we're thrilled our commitment to this shone through during your visit. It's also great to read our friendly service and delicious breakfast offerings were highlights of your trip. The pleasure was all ours, and we hope you'll choose to visit us again soon.
10/10 Excelente
Elaine
6 abr. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Love the restaurant conscience.
Elaine
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 9 abr. 2024
Dear Elaine,Thank you for sharing your feedback. We're glad the restaurant contributed positively to your visit and hope the rest of your stay was just as enjoyable. It would be our pleasure to welcome you back to Radisson Hotel West Memphis in the future for another exceptional getaway.
4/10 Malo
Crystal
5 abr. 2024
No le gustó: Limpieza y condiciones de la propiedad
Fine
Crystal
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 9 abr. 2024
Dear Crystal, Thank you for your review. We regret to learn that you were not fully satisfied with your experience. If you have any suggestions for areas in which we can look to make improvements, please feel free to reach out to us offline at any time. It was a pleasure having you here, and we hope we can change your perceptions with an improved visit in the future.
10/10 Excelente
Joetta
4 abr. 2024
Joetta
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Quintavious
1 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quintavious
Se hospedó 1 noche en marzo de 2024
4/10 Malo
Shachi
Viaje de negocios, Viaje familiar
31 mar. 2024
No le gustó: Limpieza y condiciones de la propiedad
Property is close to highway, in photograph it looks new but it was not as Photoes, lobby carpet visibly looks dirty, room has vinyl flooring but it was not moped and same with bathroom, water splash marks were visible, we paid $140 per night but not worth
Shachi
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 5 abr. 2024
Dear Shachi,We appreciate your feedback, and we're glad our location worked well for your trip. However, we apologize for any concerns about cleanliness, and we'll relay your comments to our housekeeping staff to ensure our high standards of cleanliness are being met. Should you find yourself back in the area, please come see us again for the exceptional stay we know we're capable of providing you.
2/10 Terrible
Samuel
Viaje en pareja
31 mar. 2024
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Bed was soooo hard
Samuel
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 5 abr. 2024
Dear Samuel,Thank you for your review. We regret that your experience was not as restful as you had hoped. Rest assured, your feedback about the bed will be shared with our internal team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to welcome you back in the future for a more comfortable stay.
10/10 Excelente
Paige
29 mar. 2024
Paige
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Tung
Viaje de negocios, Viaje en pareja
22 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good to stay at
Tung
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 27 mar. 2024
Dear Tung,Thank you for choosing Radisson Hotel West Memphis for your recent stay. Our priority is your comfort, and we're pleased you enjoyed your stay. We look forward to welcoming you back for another pleasant visit.
6/10 Aceptable
Anita, Grand Prairie
Viaje familiar
16 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful new property but the location is kinda weird. But there are many hotels in the area and a casino too. The breakfast was awesome. There room doors have gaps so light comes thru and also noise. We could not sleep because of the noise all night. The mattresses have to be changed as they gave back ache to all of us the whole night. Staff great and facility very clean and modern touch.
Anita
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 19 mar. 2024
Dear Anita,Thank you for taking a moment to review your recent experience. We're pleased to note that our hospitable team and high standards of cleanliness left a memorable impression on you and that you started your day off right with our delicious breakfast offerings. However, we regret that your stay was not as restful as you had hoped. Your feedback about the mattresses and noise will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope to welcome you back in the future for a seamless visit worthy of a perfect rating.
6/10 Aceptable
Nathaniel
15 mar. 2024
No le gustó: Condiciones de la propiedad
Was noisy had a truck stop vibe
Nathaniel
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 18 mar. 2024
Dear Nathaniel,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any noise issues during your visit, as this is never our intention. All of your comments will be discussed internally and we'll make improvements where necessary. Please consider coming back to give us another chance soon; we're confident that we can impress you.
10/10 Excelente
Terrell
Viaje familiar
15 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service
Terrell
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 18 mar. 2024
Dear Terrell,Our terrific staff strives to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in town, please come see us again at Radisson Hotel West Memphis!
10/10 Excelente
Kyle
11 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Kyle
Se hospedó 1 noche en marzo de 2024
6/10 Aceptable
Darrell
Viaje en pareja
4 mar. 2024
Le gustó: Servicio y personal
There is a treatment plant close by and the sewer gas made me nauseous and sick. Going to the dr today.
Darrell
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 8 mar. 2024
Dear Darrell,Thank you for sharing your concerns with us. As you mentioned, there is a treatment plant in our area. We sincerely apologize for the inconvenience that caused and hope you're feeling better. Your input is appreciated and we wish you safe and pleasant travels.
6/10 Aceptable
Stephanie
Viaje familiar con niños
4 mar. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza
I have stayed there several times and it was not as clean this time. Also I did not have hot water for a shower.
Stephanie
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 8 mar. 2024
Dear Stephanie,Thank you so much for the feedback. We're sorry to hear about any cleanliness concerns during your visit, as well as any issues with the hot water. Our housekeeping and maintenance teams will be sure to look into your comments further and make improvements where necessary. Please consider giving us another chance soon; we know that we can impress you.
8/10 Bueno
Jason
29 feb. 2024
Jason
Se hospedó 1 noche en febrero de 2024
2/10 Terrible
Brittanie
Viaje en pareja
25 feb. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Definitely not happy the location is bad. The bathroom door is broke. And won’t close in the shower so water goes everywhere they don’t do trash when cleaning room. And AC wasn’t cold
Brittanie
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 28 feb. 2024
Dear Brittanie,Thank you for taking the time to share your insightful feedback on your recent stay. We encourage our guests to notify us of any issues they encounter so we may have the opportunity to find a solution for them. We apologize that our accommodations did not meet all of your expectations and are sorry to hear you experienced problems in your room. We will have our maintenance team go through and fix everything so that this experience is not repeated. It would be an honor to be given another chance to win back your trust and give you the stay you deserve.
6/10 Aceptable
Ashley
25 feb. 2024
Ashley
Se hospedó 1 noche en febrero de 2024
2/10 Terrible
Cardel
25 feb. 2024
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
The hotel sits on the highway exit which attracts truck drivers and many other type of people. I felt unsafe in that atmosphere as a women traveling alone. The hotel was fair. Not for single women or families
Cardel
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 27 feb. 2024
Dear Cardel,While our hotel met your needs, we regret that our location was not to your preference. Please know that guest safety is always our top priority and if there is ever a cause for concern, our team is happy to address it. Your feedback is appreciated, and we hope you had an enjoyable trip home.
10/10 Excelente
Tiago
Viaje familiar
24 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The access to Memphis is really easy
Tiago
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager, el 27 feb. 2024
Dear Tiago,Welcoming you to Radisson Hotel West Memphis was a treat! We are glad our location proved convenient, and overall, we hope our accommodations served you well. Consider staying with us again on a future trip!
10/10 Excelente
Sandra
17 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sandra
Se hospedó 1 noche en febrero de 2024
6/10 Aceptable
Kim
Viaje en grupo
16 feb. 2024
Le gustó: Limpieza y servicio y personal
Room is okay but there's a lot of things not working. Toilet, lamps, thermostat. Alongside the Interstate so it's very noisy. It's only a one night stay so it will work.
Kim
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 19 feb. 2024
Dear Kim,Thank you for being our guest and sharing your feedback. Please know we pride ourselves on our top-notch accommodations, and apologize that you had some concerns. Your feedback will be shared with the team to ensure we do better going forward. We hope to have another opportunity to welcome you back and impress you further.
10/10 Excelente
Lanikia
13 feb. 2024
Lanikia
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
Dylan
Viaje familiar
11 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very clean and very nice
Dylan
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 13 feb. 2024
Dear Dylan,Thank you so much for choosing to stay with us at Radisson Hotel West Memphis. Impressing every guest with our pristine accommodations is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. It was a pleasure to host you, and we hope you'll choose us again in the future.
10/10 Excelente
Christine
6 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
Very nice. Clean. Would stay again if passing through the area.
Christine
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 8 feb. 2024
Dear Christine,It was a pleasure hosting you at Radisson Hotel West Memphis! We're glad our attention to cleanliness impressed you, and we look forward to seeing you again the next time you're in the area.
8/10 Bueno
Angela
4 feb. 2024
Le gustó: Limpieza y condiciones de la propiedad
Convenient
Angela
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 6 feb. 2024
Dear Angela,Thank you for staying at Radisson Hotel West Memphis. We're pleased to hear that you found our location convenient, and we look forward to welcoming you again.
10/10 Excelente
Chad, Belen
3 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Chad
Se hospedó 1 noche en febrero de 2024
8/10 Bueno
?
31 ene. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
綺麗で良かった!
またスタッフも対応が丁寧で良かったです。
?
Se hospedó 15 noches en enero de 2024
Respuesta de General Manager, el 2 feb. 2024
We work hard to meet expectations like yours. It is wonderful to see that our hospitality was a standout aspect of your stay! It is our hope that you enjoyed your room and rested well with us. Safe travels, and we would be honored to have you stay with us in the future.
10/10 Excelente
David
28 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was good
David
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 30 ene. 2024
Dear David,Thank you for your review and for giving us a perfect rating! We're thrilled you thoroughly enjoyed your stay with us, and we hope you return soon.
10/10 Excelente
Emily
28 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will stay again
Staff was amazing especially misty and Kailey. Room clean and comfortable. Felt safe staying there. Breakfast was good. Evening bar and rest
We’re nice too. Will definitely stay again.
Emily
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 30 ene. 2024
Dear Emily, Exceptional is a word we love to hear! We're delighted you started your day off right with our delicious breakfast offerings and that our hospitable team left a memorable impression on you. We'll be sure to share your compliments with Misty and Kailey! Receiving recognition for our impeccable accommodations and secure environment is always appreciated as well. Thank you for your glowing review and perfect rating, and we hope you return soon!
10/10 Excelente
Ashland
21 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ashland
Se hospedó 1 noche en enero de 2024
8/10 Bueno
GLENNIS
20 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient for a couple of nights
GLENNIS
Se hospedó 4 noches en enero de 2024
Respuesta de General Manager, el 22 ene. 2024
Dear Glennis,Thank you for sharing your review with us. We're glad we were able to conveniently host you for your stay and hope to welcome you back in the future.
10/10 Excelente
Yanshan
17 ene. 2024
Yanshan
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Lana
13 ene. 2024
Lana
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Teresa
6 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios