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Opiniones de Nant Ddu Lodge Hotel

3 out of 5
Nant Ddu Lodge Hotel
Cwm Taf, Brecon Road, Powys, Merthyr Tydfil, Wales

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 150 de 343 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 126 de 343 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 37 de 343 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 343 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 8 de 343 opiniones" "

8.2/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

7.2/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Hannah

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Our room had very creeky floor boards quite dated needed work doing in the room, paint coming and cracking off the radiator, fan made terrible nosie. From staying in other suites within the hotel before which were amazing (which is why I came back) it was quite disappointing!
Se hospedó 1 noche en abril de 2024
Respuesta de Anne, el 7 abr. 2024
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10/10 Excelente

Jaymee, BANBURY

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Great location, facilities and staff are lovely.
Se hospedó 1 noche en abril de 2024
Respuesta de Anne, el 7 abr. 2024
Thank you for taking the time to write a review of your stay with us

10/10 Excelente

michelle

Le gustó: Limpieza, servicio y personal, servicios
Amazing location and staff
Se hospedó 3 noches en marzo de 2024
Respuesta de Anne, el 7 abr. 2024
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8/10 Bueno

Kim

Se hospedó 3 noches en febrero de 2024
Respuesta de Anne, el 7 abr. 2024
Thank you for your review!

10/10 Excelente

Dawn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable, lovely food, service , good spa,
Se hospedó 1 noche en febrero de 2024
Respuesta de Anne, el 7 abr. 2024
Thank you for taking the time to write a review of your stay with us

10/10 Excelente

Aled

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Anne, el 7 abr. 2024
Thank you for your review!

10/10 Excelente

Teresa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff and cleanliness of this hotel was amazing, we had a great stay and couldn't find any fault. The room was lovely and spacious too
Se hospedó 1 noche en febrero de 2024
Respuesta de Anne, el 7 abr. 2024
Thank you for taking the time to write a review!

10/10 Excelente

Jessica

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Amelia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Love staying here
Always love staying here. Pity the Tv doesn’t work very often and they still need to remove cobwebs over the beds, But otherwise a great stay as always
Se hospedó 2 noches en enero de 2024

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Lyndon

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely all round, the rooms, the spa and the staff are all great, and the food is amazing, both the evening meal and the breakfast. I would definitely recommend this hotel.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Helen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic location, all staff were friendly and helpful, and the rooms was amazing!
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Sheridan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Amelia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely setting Friendly helpful staff Pool, Sauna, steam room, Jacuzzi Gym Treatments and therapies Good value for money Good food
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Paul

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Daryl

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely hotel in a beautiful setting.
I love staying here. The food is really good, there is plenty of parking and the rooms are big. There are a few downsides - though not enough to make me want to stay anywhere else! In my room (7) there was a shower attachment by the bath taps but no shower curtain, the Wi-Fi is woefully poor. The stairs to the rooms are steep and narrow, I'm 'getting on a bit' and would have appreciated a hand with my bag.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

D

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

matt

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Loved the dining and spa .. friendly staff and clean, comfortable room. Will definitely be back Thanks
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable and enjoyable stay
Very comfortable 1 night stay. Enjoyed the leisure facilities and excellent food. Friendly and helpful staff helped make the stay an enjoyable experience.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very friendly staff and great food rooms are basic but tidy and clean
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Wanshika

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great, nice facilities and pastries at breakfast are delicious!
Se hospedó 3 noches en septiembre de 2023

2/10 Terrible

Monika

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Matthew

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Sam

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
Stayed here as a family for one night as a stop over for our onward journey. Receptionist on arrival was very lovely and made us feel welcome. The room layout was fantastic the two single beds were separate to the main bedroom, the room was large with a sofa and table and the bottled water and biscuits were a nice toutch. The room was clean with nice white fluffy towels and a comfy bed. The only thing that lets this hotel down is that it's tired and needs alot of repair in places but the children enjoyed the pool and the staff were friendly and helpful and we enjoyed a nice breakfast before we headed home.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very friendly staff - clean room and excellent food
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Nice place, but sewer smell on ground floor rooms
I've been on this hotel a few times when working in the area. The rooms are basic but it's a nice place on a lovely setting. The only issue I found is the ground floor rooms have an obvious problem with the sewers and the smell coming from them. They tried to cover it up by having plug in air freshener on the rooms, but it's quite obvious and the staff is very aware of it. The issue has been going for a few years as a couple of years ago I had the same problem with the awful smell, surely they should address it and not give customers those rooms until they sort out the issue. The last time I was only staying for a single night and I was exhausted when I arrived, I tried to stay in the smelly room but the smell was just awful and I developed a terrible migraine in a couple of hours. I had to ask the staff to move me to a different room. They were very apologetic as they could smell the sewer everywhere in the corridor leading to those rooms, they confirmed the issue has been going a while and they themselves don't understand why this isn't addressed by the management. My migraine was gone within minutes after I left the room with sewer smell, so I believe this is also a health and environmental hazard for guests. The customer service at the hotel is always fantastic.
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Marianne

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Cesar

Le gustó: Limpieza, servicio y personal, servicios
The place is in a very good location for relaxing, good food , lovely People.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Srinivasan

Le gustó: Limpieza y servicio y personal
I would recommend anyone.
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Chris

Viaje en pareja, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Not good enough quality wise. The hotel room was damp and showing signs of rust on all bathroom furniture. The room smelt of damp and the curtains were also showing signs of damp. I am extremely dissapointed with my stay and a complaint has been raised by yourself. I hope to get some investigation outcome as soon as possible as I do not feel spending what I did there warrants the stay I had
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Karen

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Comfortable large room with friendly staff.
Great location, lovely quiet room overlooking the river. Large bed (new looking) with confortable mattress. Teenage son on camp bed which was uncomfortable. Bed only really suitable for young children in my opinion. Staff always welcoming and resolved camp bed situation with a double mattress. Swimming pool was huge and spa area clean. Cooked breakfast was top quality and continental breakfast plentiful. Decor throughout looking tired but our room was clean and spacious. Electric car charging point a big bonus but not clearly signed and other car users blocked access.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Julie

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Lovely property. Staff were really friendly. Food was excellent. Warm swimming pool and hot tub. Well placed for Pen y Fan and the Four Waterfalls.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Paul

Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Russell

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
I found this hotel not worth the price tag at all. The property is clearly lacking in basic maintenance and is very worn down. Cleanliness is also very lacking. Black mould on tiles in the bathroom and the shower head caked in it and all round the window in the bedroom. Dust piled high on most horizontal surfaces. The bedding and beds need replacing as the bedding and mattress were so thin and uncomfortable it was difficult to sleep. Carpets worn through and in other areas duct taped together. Rendering, facias and guttering falling off outside, plaster and coving coming away inside. This hotel would benefit from a major refurbishment.

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
In need of revitalisation.
Dissapointed overall on a 5th return visit. Friendly and helpful reception staff. Room needs reorganising and redecorating. Dirty carpet. Toilet handle loose and didn't always flush first time. Bathroom door hard to shut. Floor covering loose at edges. Extractor fan didn't work. Excellent food at dinner with good service, have always enjoyed good food here. Very nice staff. Felt hurried out of bar as staff wanted to go home after dinner, didnt appear to be a facility for residents to enjoy a drink at their leisure. Breakfast good, but last breakfast at 0945am is too early. Don't think money has been spent on the place for some time. My wife enjoyed the leisure centre. Broken, flaking cement render on the entry to reception gives a poor impression. Hopefully things will improve.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Garry

Se hospedó 1 noche en julio de 2023

8/10 Bueno

julian

Viaje en pareja
Le gustó: Limpieza y servicio y personal
A little expensive for what you get, but on the whole a nice hotel in a great location
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great place, but needs updating.
Had a great stay here for 2 nights, had to change room after first night due to noise as we were directly over the bar area and also i think the matress is due a change as the springs were all you could feel lying down. Some of the rooms could do with a refresh as they seemed a bit aged. The staff were excellent, nothing was too much trouble, food very good, we would certainly come back again.
Se hospedó 2 noches en julio de 2023
Respuesta de Anne, el 7 jul. 2023
Thank you for taking the time to leave a review of your stay with us

10/10 Excelente

Jamie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family stay
Excellent good value for money good in bay and breakfast was outstanding all staff very friendly but disappointed the hot tub was out of action but a nice swim made up for this. One of the rooms a little bit tired however this did not impede our stay in any way
Se hospedó 1 noche en junio de 2023
Respuesta de Anne, el 7 jul. 2023
Thank you for taking the time to leave a review of your stay with us

10/10 Excelente

Joan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Absolutely lovely location. Great atmosphere. Delicious food and staff were outstanding. Highly recommended.
Se hospedó 1 noche en junio de 2023
Respuesta de Anne, el 26 jun. 2023
Thank you for your 10/10 review!

8/10 Bueno

Caroline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Food was excellent
Se hospedó 1 noche en junio de 2023
Respuesta de Anne, el 26 jun. 2023
Thank you for taking the time to leave a review of your stay with us

10/10 Excelente

Moira

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023
Respuesta de Anne, el 26 jun. 2023
Thank you for your 10/10 review!

10/10 Excelente

Susan

Our suite was light and airy and the bed very comfy. Our evening meal was delicious
Se hospedó 1 noche en junio de 2023
Respuesta de Anne, el 26 jun. 2023
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6/10 Aceptable

Carolyn

Le gustó: Servicio y personal
Lovely helpful staff, food great, but hotel needs a complete do up.
Se hospedó 2 noches en junio de 2023
Respuesta de Anne, el 26 jun. 2023
Thank you for taking the time to leave a review of your stay with us

10/10 Excelente

lyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were all so friendly and helpful. The food was second to none both evening meal and breakfast. Lovely to have the option to use the spa. It was ashame the hot tub was out of order.Im sure we will return
Se hospedó 2 noches en junio de 2023
Respuesta de Anne, el 26 jun. 2023
Thank you for taking the time to leave a 5/5 review of your stay with us

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely Hotel… Fabulous Restaurant
Lovely hotel, friendly & helpful staff
Se hospedó 1 noche en junio de 2023
Respuesta de Anne, el 20 jun. 2023
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6/10 Aceptable

Scott

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Excellent food and service in the bistro but the room needed updating and was expensive considering the condition.
Se hospedó 1 noche en junio de 2023
Respuesta de Anne, el 20 jun. 2023
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