Habitación (Campos Residence) | Área de sala de estar | Smart TV y películas con cargo

Opiniones de Campos Polanco

3.5 out of 5
Campos Polanco
361 Campos Eliseos Polanco III Sección, Mexico City

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 11 de 15 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 3 de 15 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 15 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 15 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 15 opiniones" "

9.8/10

Limpieza

10/10

Servicio y personal

9.4/10

Servicios

9.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Enrique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo bien pero me hicieron un cargo de 15000 pesos del que no se han hecho responsables en reembolsar aún.
Se hospedó 2 noches en agosto de 2023
Respuesta de Pedro Hernández - General Manager, el 30 ago. 2023
Gracias por su review. Le ofrezco una disculpa por los inconvenientes que esto le ocasiona. Durante el fin de semana de su estancia hemos contactado al banco para que realice la liberación de la verificación que se hizo a su tarjeta, por lo esto debe suceder en estos días. Regularmente los bancos realizan este proceso de 3 a 4 días hábiles, por lo que le pediría esperar este tiempo. Por nuestra parte le estaremos dando seguimiento para cualquier actualización.

10/10 Excelente

Hernán M

Se hospedó 1 noche en marzo de 2023
Respuesta de Pedro Hernández - General Manager, el 7 abr. 2023
Thank you for taking a moment to share your experience at Campos Polanco. We’re proud to delivergreat value to our guests. We hope you’ll visit us again soon.

8/10 Bueno

Charlene

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would have liked room service and a better food selection. Felt a bit more business hotel, other that that it was lovely and I would stay again.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Pablo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
WOW !! Top notch instalations and staff. Beautiful and luxurious. Best area in the city.
Se hospedó 1 noche en marzo de 2024
Respuesta de Pedro Hernández - General Manager, el 12 mar. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Campos Polanco. We hope you’ll visit us again soon.

10/10 Excelente

Inge

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location, nice design and good service
The rooms are well decorated, spacious and clean. Lobby and breakfast area cost and inviting.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Didier, el 27 dic. 2023
Dear Inge,Thanks again for choosing us and for this amazing review.We hope to see you soon here.Happy New year!Sincerely,Didier Ramírez

10/10 Excelente

marco

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
From the moment we arrived, our expectations were exceeded, in every aspect. You truly feel special, while staying at Campos Polanco. The attention to detail at the property and our “Residence”, left us not wanting to leave. Luxurious and tranquil, we experienced throughout our stay We felt pampered by the staff. There aren’t enough superlatives to give the staff. Their level of service at every encounter left us beyond satisfied, and thankful we chose this hotel. There are so many wonderful little extra surprises we experienced during our stay, that I will not mention. We can’t wait to return back to Hotel Polanco
Se hospedó 5 noches en mayo de 2023
Respuesta de Pedro Hernández - General Manager, el 24 may. 2023
With so many great places to choose from, it’s an honor that you decided to give us a try, and itsounds like we made a great first impression. Our team here at Campos Polanco iscommitted to providing high-quality customer service. We hope you’ll visit us again soon.

8/10 Bueno

Kelly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel with a fantastic team in a fabulous location. The only problem was that they rent the hotel to have external events and the common areas in the hotel are small, so it is VERY disruptive to hotel guests. They are gracious and accommodating but while we were there there were 3 events and all the additional people and movement was definitely a thing.
Se hospedó 6 noches en marzo de 2023
Respuesta de Campos Polanco, el 4 abr. 2023
Dear Kelly,We are sorry your stay at Campos Polanco was anything short of perfect. We do pride ourselves in being a Social House and to that effect, we create an atmosphere where our guests have the opportunity to engage in local Art, Fashion, Food and lifestyle events. We are very careful to make these events invite only, to be cautious of our guests' safety as well as having a 10 PM cut-off time so as to not disrupt our guests' sleep. A member of our team will reach out to you shortly so that we can see how we can improve and better accommodate our future guests. best regardsCampos Polanco

10/10 Excelente

rafael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 3 noches en marzo de 2023
Respuesta de Pedro Hernández - General Manager, el 5 abr. 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back at Campos Polanco in the near future.

10/10 Excelente

DEBORAH S

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en marzo de 2023
Respuesta de Pedro Hernández - General Manager, el 7 abr. 2023
Thank you for taking a moment to share your experience at Campos Polanco. We’re proud to delivergreat value to our guests. We hope you’ll visit us again soon.

10/10 Excelente

martha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is easily the best hotel we'd ever stay in! Its really safe and quiet. No one can access the front door, only guests.The Staff makes you feel at home, Tania was really helpful and really nice. The whole staff is. The decor is outstanding, you just want to move in and live there! I cant wait to come back, this hotel made us want to visit Mexico City more often!
Se hospedó 3 noches en marzo de 2023
Respuesta de Pedro Hernández - General Manager, el 5 abr. 2023
Thank you for your great review. At Campos Polanco, we work hard to offer high-quality service toevery guest. We made sure to share this feedback with Tania to give him the recognitionthat she deserves. She was delighted to hear your feedback.

8/10 Bueno

Madhu

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was nice experience at a boutique hotel, very photogenic room and bathroom. Close to most famous restaurants in Polanco.
Se hospedó 1 noche en febrero de 2023
Respuesta de Pedro Hernández - General Manager, el 5 abr. 2023
Thank you for sharing this positive review. We appreciate our location here in Polanco just as muchas you do. We hope you’ll stop by again soon when you’re in the neighborhood.

10/10 Excelente

Lisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Outstanding hotel, location and staff
Frankly, this was one of the finest hotel stays we've ever experienced. We are lucky enough to travel the world, and would put this amongst our very favorite stays. We rented one of the apartments for 2 weeks. The design is gorgeous, and it is as comfortable as you can imagine. Literally these people have considered every possible need and met it. The bedding was sublime, the kitchen is fully stocked, the lighting is perfect, the breakfasts are wonderful, and mezcal/tequila in the evening was a nice touch, and there is a rooftop deck with beautiful views and a cozy fireplace that we enjoyed. I could go on and on, but most important was the amazing staff. Every person was helpful and supportive....reservations....tending to sick guest......organizing rides....making phone calls....nothing we requested was a problem. The location is super also....right on a park and at the edge of Polanco, yet just a 2 minute walk and you are in the thick of the party with shopping, restaurants, etc. We'll be back.
Se hospedó 7 noches en enero de 2023

10/10 Excelente

BEN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2023

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2022