Dear Fernando, We are happy to hear from you and value your kind review. It is lovely to hear that our good location, breakfast, and clean accommodations all helped make your trip a success. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area. Best, Craig Haas, GM

Dear Jorge, I'm sorry to hear our front desk staff did not meet your expectations this visit. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Best, Craig Haas, GM

Dear Ana, My sincere apology that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all our guests of hotel etiquette in an effort to provide everyone with a quiet and comfortable stay. Your experience is not indicative of our norm, so I hope that you will consider a return visit. Again, on behalf of our entire team – I offer my apologies. Sincerely, Craig Haas, GM

Dear Juan, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and I'm at your service should you like to discuss this in more detail. Thank you for staying with us. Sincerely, Craig Haas, GM

Dear David, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Sincerely, Craig Haas, GM

Dear Meily, Thank you for taking the time to share a five-star review of your experience with us. We appreciate your support and look forward to serving you again. Sincerely, Craig Haas, GM

Dear JAVIER ANDRES, Our location is definitely one of the best attributes of our Hyatt Centric, and I am glad it was a perfect fit for your stay. Thank you for your patronage and for taking the time to share your experience with this review. It was our pleasure to host you, and we hope to do so again. Sincerely, Craig Haas, GM

Dear Ivette, Thank you for this great review and recommendation. It's feedback like this that keeps us smiling. We hope to host you again soon. Sincerely, Craig Haas, GM

Dear Jorge,We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.Sincerely,Craig HaasGeneral Manager

Dear daniel, I want to thank you for taking the time to share your review. At our Hyatt Centric, we aim to provide each and every guest with a positive experience, and I am sorry to hear that we fell short of your expectations. Your feedback is valuable to us because it helps us to improve and enhance the experience that we offer to our guests. I will share your comments with our team, and we hope that you will consider giving us another chance in the future. Sincerely, Craig Haas, GM

Dear Rebeca, Thank you for taking the time to share your review of your recent stay with us. We are truly sorry that we couldn't provide you with the exceptional experience that you expect from our hotel. We understand that the little details can make or break a trip, and we regret that we fell short of your expectations. Your feedback is extremely valuable to us as it helps us to improve our communication and better serve our guests. We appreciate your patronage and sincerely hope that you will allow us to exceed your expectations in the future. Sincerely, Craig Haas, GM

Dear ibrahim, I’m so glad you enjoyed our hotel's tremendous staff and its exceptional location! Thank you for your time in reviewing your stay, and we hope to host you again soon. Sincerely, Craig Haas, GM

Dear Yamilet, Our goal is to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that comfort is our top priority. Sincerely, Craig Haas, GM

Dear Jose,Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon.Best,Craig HaasGeneral Manager

Dear Nataliya, While I am glad that your stay was okay overall, I regret that we didn't provide a WOW experience. Our goal is to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for an even better stay in the future. Sincerely, Craig Haas General Manager

Dear Alejandro Moreno,It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review, and we hope to see you again.Best,Craig HaasGeneral Manager

Dear Carlos,We appreciate your high recommendation and welcome you to settle in again anytime.Best,Craig HaasGeneral Manager

Dear Carlos Abel, We're happy to hear from you! It's great to know that you enjoyed your time at our Hyatt Centric Brickell Miami. Please plan to visit us again the next time you travel to the area. Best, Craig Haas General Manager

Dear Raul, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Craig Haas General Manager

Dear Edgar,We appreciate your review and recommendation. I'm delighted to know you found your stay top-notch. Please find a reason to revisit us soon. Sincerely,Craig HaasGeneral Manager

Dear Roberto, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Sincerely, Craig Haas General Manager

Dear Melani,All-around cleanliness is a significant focus for the entire staff, so it is wonderful to hear that you noticed our efforts. Thank you for being our valued guest and sharing this feel-good review. We appreciate your support and look forward to hosting you again someday.Sincerely,Craig HaasGeneral Manager

Dear Francisco Javier,I am sorry to hear that we let you down and you didn't enjoy your stay. We never want to leave our guests with a poor impression of our Hyatt Centric. I apologize for our shortcomings and hope we can redeem ourselves to you on a future visit. Thank you for staying with us.Sincerely,Craig HaasGeneral Manager

Dear carlos, Thank you for choosing Hyatt Centric Brickell Miami and sharing your positive rating. I am sorry to see that there was some confusion regarding the fact that there is an additional fee for parking. We appreciate your feedback and hope to host you again for an even better stay. Sincerely, Craig Haas General Manager

Dear ERICK,Thank you for the review. It was our pleasure to host you, and we hope to do so again soon.Sincerely,Craig HaasGeneral Manager

Dear Anuar,We appreciate your business and the fact you took the time to share a review. While I am glad to hear that you enjoyed our location and service, I'm sorry that we weren't able to deliver a more positive experience overall. We hope to host you again should you return to Miami.Sincerely,Craig HaasGeneral Manager

Dear Ian Pablo,Thank you for your review and recommendation of our hotel and associates. I’m pleased to hear that our staff’s excellence in service exceeded your expectations and made for a truly fantastic experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback.Sincerely,Craig HaasGeneral Manager

Dear luis,Thank you for writing. Your feedback is important to us, as guest satisfaction is our highest priority. I’m sorry about the maintenance issue you experienced during your stay. I appreciate you bringing this issue to our attention, and I apologize for the frustration it caused. It is feedback like yours which allows us to impact future stays. Thank you for choosing us.Sincerely,Craig HaasGeneral Manager

Dear Francisco,We appreciate you taking the time to let us know you enjoyed your stay and found us to be a good value. Thank you for your kind review and for choosing our hotel. Please visit us again soon.Sincerely,Craig HaasGeneral Manager

Dear Antonio, Thank you for your patronage. We are so happy to know you enjoyed your stay thanks in large part to our exceptional location. Please visit again soon. Best, Craig Haas General Manager

Dear Rene, What a splendid review! Thank you so much for staying with us and for acknowledging the awesome location of our Hyatt Centric. We appreciate you taking the time to share the top-notch experience you had here and we hope to see you again soon. Best, Craig Haas General Manager

Dear Fernando, I sincerely apologize that we didn't meet your expectations. Thank you for providing us with some feedback to learn from. The experience of our guests is of the utmost importance to us and your comments help us improve and become a better hotel. We hope you will consider a return visit in the future. Sincerely, Craig Haas General Manager

Dear Maria, Thank you so much for your generous review! We appreciate you taking the time to share your thoughts with us. We pride ourselves on our attention to detail and going above and beyond for our guests. Thank you for choosing our hotel and we look forward to having you back again soon! Sincerely, Craig Haas General Manager

Dear Sandra Patricia, Thank you for your time in reviewing our hotel and we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Craig Haas General Manager

Dear LAZARO, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Craig Haas General Manager

Dear Nicolas, We appreciate your 5 out of 5 review and are glad to know you enjoyed our hotel while you were our valued guest. We hope to see you again should your travels bring you back to our area. Sincerely, Craig Haas General Manager

Dear EDUARDO, I am glad that you had a great overall experience, and thank you for sharing your review. Please visit us again soon! Sincerely, Craig Haas General Manager

Dear Javier, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Craig Haas General Manager

Dear Jorge Carlos, Thanks for letting us know you loved your visit. We appreciate your patronage! Best, Craig Haas General Manager

Dear Hermes, The entire staff loves being a great representation of Miami and all the friendly people that live here. Thank you so much for taking the time to share your great rating with us and other guests. We hope to welcome you back soon for another great stay. Sincerely, Craig Haas General Manager

Dear Johanna, We welcome all compliments, but it is especially nice to hear you praise our staff. They truly breathe hospitality into every aspect of our hotel and make it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Best, Craig Haas General Manager