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Opiniones de Selina Gold Dust

3 out of 5
Selina Gold Dust
7700 Biscayne Boulevard, Miami, FL

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 102 de 208 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 40 de 208 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 24 de 208 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 208 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 208 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

7.2/10

Servicios

8.0/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Elidita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Elidita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👌todo siempre excelente, limpieza y tranquilidad.Lugar muy acequible
Se hospedó 1 noche en abril de 2024
Respuesta de Selina, el 12 abr. 2024
Hello Elidita:Thank you for the excellent feedback! We're delighted to hear that you consistently experience excellence with us, from cleanliness to tranquility. We're also glad you find our location accessible. Your satisfaction is our priority, and we look forward to hosting you again soon.Thanks & Regards,Selina Gold Dust Team.

10/10 Excelente

Elidita

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación,muy buen servicio,trato excelente en la recepción y todos sus empleados.Lugar muy acogedor.
Se hospedó 2 noches en febrero de 2024
Respuesta de Selina, el 9 mar. 2024
Hello Elidita:Thank you for your fantastic rating of 10/10! We're thrilled to hear that you had an excellent experience with us. It's great to know that you appreciated the excellent location, very good service, and the warm treatment from the reception and all our employees. We strive to provide a cozy atmosphere for our guests, and we're delighted that it contributed to your positive experience. We look forward to welcoming you back for another excellent stay in the future. Thank you for choosing us!Selina Gold Dust Team.Thanks & Regards,

10/10 Excelente

Allan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
EL MEJOR LUGAR PARA QUEDARSE LO RECOMIENDODEMACIADO
Se hospedó 4 noches en enero de 2024
Respuesta de Selina Gold Dust Team., el 12 feb. 2024
Thank you, Allan, for your 5 out of 5 rating! We're thrilled to hear that you found us to be the best place to stay and appreciate your enthusiastic recommendation. If there's anything specific you loved about your stay or any suggestions you may have, please feel free to share. We look forward to welcoming you back for another excellent experience in the future!

10/10 Excelente

Elidita

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Selina Gold Dust Team., el 22 ene. 2024
Dear Elidita,Thank you for the perfect rating! We appreciate your positive feedback. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share. We look forward to welcoming you back for another great experience.Best regards.

10/10 Excelente

michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool , clean , I would repeat
Respuesta de Selina Gold Dust Team., el 22 ene. 2024
Dear Josean A.,We sincerely apologize for any issues you encountered during your stay. Your feedback is important to us. If you could provide more details about your experience, it would help us address any concerns and make improvements. We value your input and hope to have the opportunity to make amends in the future.Best regards,

4/10 Malo

oscar

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pésimo servicio y. Aseo deficiente
Se hospedó 1 noche en octubre de 2023
Respuesta de Selina Gold Dust, el 5 nov. 2023
Hello Oscar, we are sorry to hear that you had a negative experience during your stay. We apologize for the poor service and inadequate cleanliness you encountered. We take your feedback seriously, and we will work to address these issues to ensure a better experience for our future guests. Please feel free to reach out to our customer service team to discuss your concerns in more detail. Thank you for taking the time to share your feedback with us, and we hope to have the opportunity to improve your impression in the future.Best.Selina GD team.

2/10 Terrible

Victor

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Malo
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Reinaldo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena opción, la mejor de toda el área. El servicio, la atención, los espacios, sencillos todos, pero limpios y eficientes.... me llamó las atención de manera agradable, que es un hotel con decoracion temática. Me gustó
Se hospedó 3 noches en septiembre de 2023
Respuesta de Selina Gold Dust, el 3 oct. 2023
¡Gracias por tu amable reseña Reinaldo! Estamos encantados de ser tu elección preferida en la zona y de que hayas disfrutado de nuestro servicio, atención y la temática de nuestro hotel. Esperamos verte de nuevo pronto.

8/10 Bueno

Jessica getzemani

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2023
Respuesta de Selina Gold Dust, el 3 oct. 2023
Jessica: apreciamos mucho tus amables palabras y que hayas tenido una experiencia positiva en nuestro hotel. Nos esforzamos por ofrecer un servicio eficiente y espacios limpios para nuestros huéspedes. Nos complace saber que la decoración temática te agradó. ¡Esperamos verte de nuevo pronto en nuestro hotel!

2/10 Terrible

Pedro Ernesto Amaya Lemus

Se hospedó 7 noches en julio de 2023

2/10 Terrible

Franklin r

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy mala música alta mala higiene
Se hospedó 2 noches en julio de 2023

2/10 Terrible

MILCO

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Oswaldo Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena experiencia
Se hospedó 2 noches en abril de 2023
Respuesta de Selina, el 24 oct. 2023
Dear Oswaldo Daniel, Thank you for your kind review! We are ecstatic to hear that you had a good experience with us. Our team works hard every day to ensure that our customers are satisfied and happy with our service, so it's great to know that our efforts are paying off. We appreciate your patronage and look forward to serving you again in the future! Warm Regards,

10/10 Excelente

Micaela

Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Gilberto

Se hospedó 3 noches en febrero de 2023

8/10 Bueno

luis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buen servicio
Se hospedó 1 noche en febrero de 2023

6/10 Aceptable

Derick

Nunca pude llegar al hotel, debido a perdida de vuelo. Llamé al frontdesk y nunca contestaron.
Se hospedó 1 noche en diciembre de 2022

2/10 Terrible

Victor

No le gustó: Limpieza, servicios, condiciones de la propiedad
Pésimo
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Yolandi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
R
Se hospedó 2 noches en octubre de 2022

8/10 Bueno

Clayton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien
En general estuvo todo muy bien, la decoración y limpieza de la habitación excelentes.
Se hospedó 2 noches en enero de 2022

2/10 Terrible

Sara

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy costoso para el mal servicio
¡Me fui un día antes! No haces aseo en las habitaciones, piden que uno lo programe un día antes y de igual manera no lo hacen.
Se hospedó 3 noches en noviembre de 2021

8/10 Bueno

Roland, Grevenbroich

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Simple but clean accommodation. Very nice reception, clean and well-kept rooms. However, everything is a bit old and would have to be renovated.
Se hospedó 3 noches en mayo de 2024
Respuesta de Selina, el 14 may. 2024
Hello Roland,Dear Guest,Thank you for your positive review. We're pleased to hear you appreciated the cleanliness and our friendly reception team. Our hotel is decorated with vintage elements to create a unique charm, but we are also committed to maintaining our facilities and will consider your feedback for future improvements.Best regards, Selina Gold Dust Team

10/10 Excelente

Cassandra, Loch Sheldrake

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bed was very firm & comfortable unlike most motel beds. I saw other reviews mentioned hearing people walk around on floor above & noise from the club. I didnt feel bothered by it. It was mostly just loud rhythm i could hear but it wasnt much louder than AC. Check in staff were so very helpful & courteous. The pool area was very nice & relaxing atmosphere as well. They have their own parking lot, no charge for parking. the lot is gated & I also saw & chatted with a security guard
Se hospedó 1 noche en mayo de 2024
Respuesta de Selina, el 7 may. 2024
Hello Cassandra,Thank you for your excellent review and for giving us a perfect rating of 10/10! We're so pleased to hear that you found the bed comfortable and the noise levels manageable. It’s great to know that our staff made a positive impression with their helpfulness and courtesy. We're also delighted that you enjoyed the relaxing atmosphere of our pool area and appreciated the convenience and security of our complimentary parking. We look forward to your next visit and hope to continue exceeding your expectations!Thanks & Regards,Selina Gold Dust Team.

10/10 Excelente

Ricardo

Se hospedó 7 noches en febrero de 2024

10/10 Excelente

Ricardo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is very convenient and there are alot of near by stores and restaurants nearby. Also, it's a straight shot to Downtown Miami.
Se hospedó 7 noches en abril de 2024

10/10 Excelente

DAN

Se hospedó 2 noches en abril de 2024

2/10 Terrible

Erica

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tylan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s a wonderful vacation if I want to bicycle or take a car to places like Normandy Circle or Wynwood, even the North Beaches.
Se hospedó 1 noche en marzo de 2024
Respuesta de Selina, el 19 mar. 2024
Hello Tylan:Thank you so much for your glowing review! We're delighted to hear that you had such a fantastic vacation and enjoyed exploring the surrounding areas. At Selina Gold Dust, we strive to provide our guests with memorable experiences, and we're thrilled to know that we were able to contribute to your enjoyable stay. We hope to welcome you back for another wonderful getaway soon!Thanks & Regards,Selina Gold Dust Team.

10/10 Excelente

Mariana

Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Ricardo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dominik at the front desk was great. The whole staff was good exactly. I like staying at Selena.
Se hospedó 7 noches en febrero de 2024
Respuesta de Selina, el 9 mar. 2024
Hello Ricrado:Thank you for your excellent rating of 10/10! We're delighted to hear that Domanic at the front desk provided great service, and that the entire staff met your expectations. We appreciate your positive feedback and are thrilled that you enjoy staying at Gold Dust. If there's anything specific you love about your experience or any suggestions you have for further improvement, please feel free to share. We look forward to welcoming you back for more wonderful stays in the future. Thank you for choosing Selina Gold Dust.Selina Gold Dust Team.Thanks & Regards,

10/10 Excelente

Ricardo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dominik at the front desk is awesome and deserves a raise. Actually, the entire front desk staff was great.
Se hospedó 7 noches en febrero de 2024
Respuesta de Selina, el 9 mar. 2024
Hello Ricardo:Thank you for your excellent rating of 10/10! We're delighted to hear that Domanic at the front desk provided exceptional service, and we appreciate your recognition of the entire front desk staff. Your compliment is truly appreciated, and we'll make sure to pass along your kind words to Dom. We value your feedback and look forward to the opportunity to welcome you back for another outstanding experience in the future. Thank you for choosing us!Selina Gold Dust Team.Thanks & Regards,

2/10 Terrible

Jacquelyn

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Osman

Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Roland, Neuss

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, clean and very friendly !
Se hospedó 7 noches en febrero de 2024

10/10 Excelente

Ambraysha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the retro decor!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Ali, Miami

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The best
Se hospedó 10 noches en febrero de 2024

2/10 Terrible

Chandler

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
You pay 180$ for a noisy room. The staff is terrible and won’t help. When we checked it they told us the room was over the bar that played music. This was a club not a bar the bass shaking the floor til 3 in the morning! People crowding the parking lot. Don’t stay here!

10/10 Excelente

Nancy

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
The area around this property is dangerous. I was speaking with a Miami detective and he was like,Lyft it out of here pronto.Hence, I split minutes later.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Sandra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Selina, el 17 feb. 2024
Dear Sandra,Thank you so much for taking the time to share your feedback about your recent stay at Selina Gold Dust! We're thrilled to hear that you had an excellent experience and gave us a perfect 10/10 rating. Our team works hard to provide a memorable and enjoyable stay for our guests, and it's always rewarding to know when we've succeeded. If there's anything specific you liked about your stay or any areas where we can further improve, we'd love to hear more.We truly appreciate your support and hope to welcome you back to Selina Gold Dust in the future for another outstanding experience.Thanks & Regards,Selina Gold Dust Team

8/10 Bueno

Gianni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Selina Gold Dust Team., el 12 feb. 2024
Thank you for your 8 out of 10 rating, Gianni! We appreciate your feedback. If there are specific aspects you enjoyed or areas where we can improve, please feel free to share your thoughts. We value your opinion and hope to welcome you back for an even better experience in the future.

10/10 Excelente

Le-Chanté

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Selina Gold Dust Team., el 12 feb. 2024
Thank you, Le-Chanté, for your perfect 10 out of 10 rating! We're thrilled to hear about your positive experience. If there's anything specific you loved or any suggestions you have for us, we'd love to hear more. We look forward to hosting you again and providing another exceptional stay in the future!

10/10 Excelente

VLADIMIR

Se hospedó 7 noches en enero de 2024
Respuesta de Selina Gold Dust Team., el 12 feb. 2024
Thank you, Vladimir, for your excellent 10 out of 10 rating! We're delighted to hear that you had a positive experience. If there's anything specific you enjoyed or any feedback you'd like to share, please feel free to let us know. We appreciate your support and hope to have the pleasure of hosting you again in the future!

10/10 Excelente

Flavia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente para um hostel
Se hospedó 1 noche en enero de 2024
Respuesta de Selina Gold Dust Team., el 6 feb. 2024
Dear Flavia,Thank you for the perfect 10 out of 10 rating, we're delighted to hear that you had an exceptional experience. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear from you. We look forward to welcoming you back for another fantastic stay.Best regards,

10/10 Excelente

Brittany

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I would recommend this hostel above others in the area. I got a deluxe room and I enjoyed the privacy of my room combined with the social atmosphere of the property. The room was beautiful, clean and comfortable. The bathroom was clean and comfortable. The pool was very clean and fun as well.
Se hospedó 1 noche en enero de 2024
Respuesta de Selina Gold Dust Team., el 6 feb. 2024
Dear Brittany,Thank you for your wonderful 5 out of 5 review on Expedia! We're thrilled to hear that you enjoyed your stay and would recommend our hostel. It's fantastic to know that you appreciated the privacy of your deluxe room while still enjoying the social atmosphere of the property. We're glad the room, bathroom, and pool met your expectations.We appreciate your recommendation and look forward to hosting you again for another clean, comfortable, and enjoyable experience.Best regards,

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 2 noches en enero de 2024
Respuesta de Selina Gold Dust Team., el 30 ene. 2024
Hello, thank you for taking the time to provide your feedback. We value your input, and we're committed to continually improving our services. While it seems there might have been aspects of your stay that didn't meet your expectations, we would appreciate any specific details or suggestions you can share.Your satisfaction is our priority, and we hope to have the opportunity to better serve you in the future.Selina Gold Dust Team.

8/10 Bueno

Ashley

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, nice and clean but simple rooms. No mini fridge so couldn’t store leftovers. Nice pool area and a diner and bar/club on premises! But you will need to Uber/Lyft to get to places you want to go, like the beach, design district, downtown, etc. Great price and option for budget conscious travlers!
Se hospedó 4 noches en enero de 2024
Respuesta de Selina Gold Dust Team., el 24 ene. 2024
Dear Ashley,Thank you for sharing your thoughts about your recent stay with us. We're thrilled to hear that you found our staff friendly and enjoyed the cleanliness of our rooms. We appreciate your positive comments about our pool area, diner, and bar/club facilities.We understand the inconvenience caused by the absence of a mini fridge, and we apologize for any inconvenience this may have caused. Your feedback is valuable, and we will certainly consider it for future improvements.Thank you for choosing Selina Gold Dust, and we hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,

2/10 Terrible

Benjamin

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Arrived at 01:00 a.m. Receptionist was speaking in spanish with his buddy for 15 minutes while I waited. He then proceeded to tell me that he booked me a room above the dive bar they have there. He said I could cancel now or if he walked with to the room he’d charge me half. He then proceeded to charge me a $100 dollar deposit and $20.00 msndatory for coffee and water even though I wasn’t planning on uses any of it. He said the music would be done at 02:30. It went on way after 03:00 p.m. All the while I was walking 2 my room and approached by 3 gentleman asking if I needed any substances. Upon heading ip tye stairs the smell of Pot was so thick it almost made me pass out. Couldn’t sleep til’ 05:00, because the club patrons were honking their horns in the parking lot and brandishing what looked like to be handguns. This place is a total dump, is unsafe, and the receptionist was as shady as it gets. I wouldn’t recommend my anyone stay here. It’s awful!
Se hospedó 2 noches en enero de 2024
Respuesta de Selina GD Team., el 22 ene. 2024
Dear Benjamin,We sincerely apologize for the challenges you encountered during your recent stay at our establishment. We deeply regret any inconvenience caused and appreciate you bringing these issues to our attention.Firstly, we want to address the delay in our reception service. It is not our standard to engage in extended personal conversations while attending to guests, and we apologize for any perceived lack of professionalism.Regarding the room location, we want to clarify that we inform all our guests in advance about the possibility of having rooms with potential noise, to prevent any discomfort. We regret that this information was not adequately communicated in your case.We also understand the frustration caused by the music extending beyond the indicated timeframe. Rest assured, we will take measures to ensure better adherence to the specified hours.Your feedback is invaluable, and we will use it to improve our services. We apologize for falling short of your expectations and hope to have the opportunity to make amends in the future.Best regards,

6/10 Aceptable

Sheshan, Las Vegas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice curtains over bed. Good ac. Stores close by.
Se hospedó 2 noches en enero de 2024
Respuesta de Selina Gold Dust Team., el 22 ene. 2024
Dear Sheshan,Thank you for your feedback. We appreciate your stay and hope to welcome you back for an even better experience.Best regards,

10/10 Excelente

Flavia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Eh um hostel ,más para um hostel este otimo
Se hospedó 1 noche en enero de 2024
Respuesta de Selina Gold Dust Team., el 22 ene. 2024
Dear Flavia,Thank you for your perfect rating! We appreciate your positive feedback. If there are any specific aspects you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to hosting you again for another excellent experience.Best regards,