Servicio de la propiedad

Opiniones de the goodtime hotel, Miami Beach, a Tribute Portfolio Hotel

4 out of 5

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 427 de 793 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 155 de 793 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 84 de 793 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 55 de 793 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 72 de 793 opiniones" "

9.0/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

jesus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

ALBERTO JAVIER

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Los espacios comunes del hotel estan muy bien (biblioteca, terrazas, piscina, lobby, hall). Las habitaciones son pequeñas, con gran ventanal y mucha luz natural. El cuarto de baño amplio y comodo. Necesita mejorar el sistema de limpieza de habitaciones, no es diario y repasan muy rapido la habitacion sin llegar a barrer. Traiamos arena de la playa que estuvo en el suelo todos los días que nos alojamos ahí.
Se hospedó 3 noches en febrero de 2024

2/10 Terrible

Jay

Viaje familiar
The hotel was good, not excellent. We experienced a lot of problems since the arrival time, in the beach access and in the general experiences. Not recommended if you’re Latino, sadly, but true.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Tania

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Fuera bueno que limpieza mejor pero me gusto el personal muy amables
Se hospedó 2 noches en agosto de 2023
Respuesta de Chad, Front Office Manager , el 16 ago. 2023
Tania, Thank you for the 5 star review! We are so glad to hear that you enjoyed your stay with us! We will be sure to inform our staff of your kind words! We look forward to seeing you again soon for another goodtime! :)

10/10 Excelente

Yanneris Altagracia Henriquez

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bellos todos
Se hospedó 2 noches en julio de 2023
Respuesta de Chad, Front Office Manager , el 3 ago. 2023
Yanneis, Thank you for the 5/5 review! We are so glad to hear that you enjoyed your stay with us and that you loved our property and amenities! We look forward to welcoming you back again soon for another goodtime! :)

10/10 Excelente

CITLALLI

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cerca de la playa
Se hospedó 1 noche en junio de 2023
Respuesta de Chad, Front Office Manager , el 13 jun. 2023
Citlalli, Thank you for the 5/5 review! We are so glad to hear that you enjoyed you enjoyed your stay with us and that Jocelyn was able to provide you with great service, We hope to welcome you back again soon for another goodtime! :)

8/10 Bueno

David

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Las instrucciones están muy bien; pero el estacionamiento es caro! La habitación pequeña pero pero era cómoda. Está Cerca de la Av. ocean Dr .
Se hospedó 5 noches en abril de 2023
Respuesta de Chad, Front Office Manager , el 1 may. 2023
David, Thank you for the review! We are glad to hear that you enjoyed your stay with us! We hope to welcome you back again soon!

10/10 Excelente

José

Se hospedó 4 noches en octubre de 2022

10/10 Excelente

Jean-Marc

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Other nice hotel beautiful decoration we love the karaoke night the pool was amazing but we have to be careful about the neighborhood and trying to take care of the safety of the clients when they’re outside
Se hospedó 8 noches en julio de 2022
Respuesta de Garrett, el 7 ago. 2022
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. South Beach, the area that The Goodtime Hotel is located, is a beautiful, vibrant area with many restaurants, bars, and attractions. Clients will love the ability to walk to the beach after a meal at Strawberry Moon! We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excelente

SILVIA GABRIELA

Se hospedó 3 noches en mayo de 2022
Respuesta de Inge, el 6 jun. 2022
Good day Silvia, Hope this message finds you well and thank you for your feedback, it is invaluable to us. We hope to welcome you back in the near future! Kind Regards, Reservations

2/10 Terrible

Cliente verificado

Viaje en pareja
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, servicios
Mal servicio de limpieza aún pidiéndola con 24 horas de anticipación como lo piden en el lugar no recibí el servicio, cierran muy temprano la piscina, mal servicio en el restaurante dentro de la instalación quede muy insatisfecha con el lugar.
Se hospedó 4 noches en julio de 2021
Respuesta de Nick Sullivan, el 3 ago. 2021
Estimado huésped, Gracias por sus amables palabras. Abordaremos la desorganización entre la gerencia y el personal, ya que nuestro estándar de servicio no es más que el mejor. Este problema se resolverá en un futuro próximo y puede asegurarse de que no sea así si vuelve a visitarnos. Cuídate.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel nuevo, muy bonito
Se hospedó 3 noches en mayo de 2021
Respuesta de Nick Sullivan, el 14 jun. 2021
Estimado huésped, Gracias por elegir The Goodtime Hotel, y estamos muy contentos de que haya disfrutado del nuevo hotel. Espero verte pronto. ¡Cuídate!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bella Arquitectura. Un poco chica la habitación
Se hospedó 1 noche en abril de 2021
Respuesta de Reservation, el 21 abr. 2021
Good Afternoon, Anonymous! Thank you for your feedback, it is invaluable to us. Rest assured we do appreciate your feedback. We would like to welcome you back soon. Have a wonderful day!! Kind Regards. Reservations.

8/10 Bueno

Joudel

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
Definitely a recommendation for an Instagramable property with Vegas vibes. Pool party and Dj Friday, sat and sun. Love the decor
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Supreet

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was good experience
Se hospedó 4 noches en mayo de 2024

8/10 Bueno

Wai Shing

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff and convenient location. Only complaint is the room is kinda small, but enough for me and my wife to rest.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

gabriela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

4/10 Malo

maria, westerville

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
We waited a long time for valet. There was no welcome reception as advertised. Pool was filthy and we couldn't swim in it. Requested a refund on the $45 resort fee. We were told the management would get back to us on that and they never did. Lots of promises and no follow through.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Lindsey Richelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is by far the cutest one I’ve ever been too! I absolutely love it! My husband and I attended a pool party which we are probably too old for but it made for good people watching! If you want a more relaxing vibe by the pool I wouldn’t choose this hotel but other than that it was amazing!
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Carla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Amesika

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Brandon, Peterborough

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms are very small and drinks at the bar are very expensive. Other than that, it is a very nice place.
Se hospedó 4 noches en abril de 2024

6/10 Aceptable

Jeff

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Ketan

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No issues with the Hotel, other than the size of the Hotel rooms is small. Otherwise, the hotel is fine.
Se hospedó 3 noches en abril de 2024

4/10 Malo

Ushma, Lilburn

Viaje de negocios
No le gustó: Servicio y personal
SECURITY BREACH ALERT !!! Stayed at this hotel for 3 nights this week. Hotel is beautiful and location is excellent. However, a stranger came into my room at 2.14 AM (while I was sleeping). I was shocked, confused and nervous as I was traveling solo. Keep in mind, I even had the dead bolt turned down. Despite of that, he was able to enter my room. I was attending a conference at this hotel, and had to wake up early but sadly couldn't sleep well because of dealing with this security breach incident. I was uncomfortable and felt extremely unsafe for the remainder of my stay. Hotel simply acknowledged the situation and poorly explained a report they printed. Front desk staff was extremely rude and simply didn't care. I paid almost $800 for my stay. No compensation was offered to me, merely an apology!
Se hospedó 3 noches en abril de 2024

4/10 Malo

Narjisse

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great until i rented a bike from Zybra since the hotel gave me two hours for free. I went to a café with the bike parked it outside and someone stole it. The company is now charging me $800 for the bike and no one is willing to help dispute the charge. Very disappointed that i am being punished while on vacation for someone stealing a bike and having to pay more that i payed for my stay at the hotel for a few minutes bike ride.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Lissette

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loveeeeed it, for sure coming back
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Natasha

Pros: the common areas of this hotel are nice, and the hotel is well located. Cons: We booked a king room which was advertised as 400sqft- this was majorly inaccurate. Our king room barely had enough room to walk around and lay suitcases. It was a cabin. We were moved to another room calling out the size of the first room, and were moved to another king (accessible) room. Definitely bigger, however extremely subpar, shower was not clean- hair in the drain, grimy and not stocked with basic items like a shower cap. If you stay here, do not have any expectations for the rooms- made our stay unpleasant. Thank you to Yara for trying to accommodate as best as she could, but again, the hotel rooms are incorrectly advertised and the rooms are not well maintained and feel dirty.
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Sarah

Le gustó: Servicio y personal
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Mary

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Lauren, Maitland

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location 2 blocks from Ocean Drive! Room was small but perfect for a weekend getaway in Miami.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Simon-Claude

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gentillesse et disponibilité du personnel Sans prétention Accueuillsnt et joyeux
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Kate

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Victor

Le gustó: Limpieza
Great hotel
Se hospedó 3 noches en marzo de 2024

2/10 Terrible

Gursharan

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff wasn’t much eager to help, asked for room cleaning many times but no one came for 2 days. Room amenities- shampoo, body wash are of very cheap quality, hair got damaged. Rooms are very tiny. Location is good tho. Elevators are pre fast lol.
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

Lixandra

Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Karissa

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Unfortunately, we were very disappointed with our stay. Not worth the hype.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Henry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the Goodtime hotel! There was a party at the pool when I showed up and guests had access. Always a great place to stay and a great value. Rooms are small but the property makes up for it.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Lauren

Le gustó: Limpieza y condiciones de la propiedad

10/10 Excelente

Allan

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Suzanne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would like to use my Marioott points Was surprised to see the add tax Your morning cafe and yogourt way to expensive
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Keva

Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Service left much to be be desired. Every single request went unfulfilled. I waited hours for a blanket the first night. I had to collect items from the Front desk on several occasions because it took too long to be delivered. They just kept apologizing nonchalantly and promising someone would soon come. I just checked out and I requested an iron 40 minutes ago. I had to get one from the room attendant in the hallway. When I mentioned at checkout not to worry about the iron the receptionist said “oh it never came?”. Nice property. Go if you want to party and service doesn’t matter. They seem to be understaffed. They were nice enough just ineffective and unapologetic.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Nicholas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was beautiful and the staff was very friendly. The pool parties at strawberry moon are a lot of fun if that’s what you are looking for.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Orsolya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024

4/10 Malo

caridad

No le gustó: Limpieza y condiciones de la propiedad
I DON'T LIKE
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Denise, Charleston

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s always a good time at the Goodtime!
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Kaoru

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Thomas, SAN MARCOS

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We LOVED The Goodtime Hotel!!! We will for sure be going back!!! All the staff were nice, and friendly. We did have an issue getting towels one day, the front desk was so awesome, but it didn’t translate to getting our towels until the next day. But the rest of the experience was so awesome we didn’t even care!!! We rented a daybed at the Strawberry Moon pool party and had a blast!!! We loved the location, walkable to everything South Beach has to offer!!! Rooms are small but cool, we had a great view from the 6th floor too!!!
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Bill

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was beautiful, very Art Deco.
Se hospedó 3 noches en enero de 2024

4/10 Malo

Joseph

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Underwhelming
The hotel staff is nice, but the hotel itself leaves a lot to be desired. The pool loungers were disgusting and in need of new covers. The room was exceptionally small, and we have traveled large cities and internationally so small rooms don’t bother us. This one was beyond cramped. There was only 1 small garbage can in the bathroom. The bed was super hard. We won’t stay here again.
Se hospedó 2 noches en enero de 2024