Hi Mara,Thank you for taking the time to leave feedback. I'm glad to hear that the location of the hotel was convenient for you. I understand that finding parking in the surrounding area was a bit difficult, but I hope that didn't detract too much from your overall experience. We hope to see you again!

Hello Luisa Fernanda. We are disappointed to learn that you did not have a better stay. Our check-out time is 11 AM sharp. Our check-in and check-out times are in place to allow our team to properly prepare the rooms for our incoming guests. We appreciate your feedback.

Hi dear guest Juan Pablo, we appreciate your 10/10 rating! we have a complimentary happy Hour at our sister hotel bar. We're happy you chose to join us. We welcome you to stay with us again when you are back in Miami Beach.

Hello Liliana, We're happy to hear that you had a great stay, thank you for wonderful rating Please join us again soon.

Hi dear guest Daineris, we’re sorry to learn that you did not have a better stay, t it seems we fell short this time around. Please consider us again, so we can make things right

Hello Rosibel. I checked on this for you and show that it was recently released. Our sincerest apologies. Please contact your issuing bank/credit card company.

Hello Carolina, thank you for your review. I show the hold was released, but your financial institution will determine how soon the hold is released from your pending charges. Please keep in mind it was not a charge, so you will not see a refund. If you have any further questions regarding the incidental hold, please contact your issuing bank/credit card company. We appreciate your feedback.

Hello Anna M, we're sorry to hear that and hope you are feeling better. Unfortunately, we do not issue refunds for early departures. Once the room is booked, it is yours for the duration of the stay. We appreciate your feedback.

Hello Laura, thank you for your review. We're happy to know that you had a good visit. We hope you will consider us again in the future.

Thank you for your great rating Stephania! Please come back and stay with us when you are back in Miami.

Hello Araceli, thank you so much for your excellent rating and your comment about the hotel, We really appreciate it

Thank you for your review Luis.

Hello dear guest Claudia, thank you for your stay with us and for your amazing review and rating.

Hello dear guest Joan, we really appreciate your amazing rating its our pleasure hosting you. Thank you

Hello dear guest Darwin, we really appreciate your amazing review. Thank you very much

Dear guest Joel thank you for stay with us and we really appreciate your feedback

Hello Ruben! We are happy to hear that you the hotel and the excellent location. Thank you for your feedback and rating. We welcome you to join us again the next time you are in Miami.

If we didn't succeed in making this stay a wonderful experience for you, it would help us to know why. Thank you for your feedback Derin.

Dear guest Peter we appreciate your amazing review!. We appreciate your feedback and welcome you to join us again for another stay.

Hello Grace, thank you for your great rating we really appreciate it.

We really appreciate your feedback and thank you for your stay with us.

Thank you for your review Silenia.

Thank you for your review. We are just one block to the beach and Ocean Drive. Please pardon the inconvenience of not having daily housekeeping service due to COVID-19. Guest accommodations come with fresh linens and towels as well as toiletries and amenities for the stay. Should a guest need a clean set of towels or linens or any extra items, they can pick them up at the front desk. Our housekeeping will only enter your room once, prior to arrival to clean and disinfect all areas. Once you check-in, the staff will not enter the room in order to minimize contact and risk. We appreciate your feedback.

Hi Jorge Alfredo! We're glad to know that you liked our great location and our staff provided friendly service. We appreciate your feedback and look forward to hosting you again for a future stay.

We’re disappointed you did not have an enjoyable stay. We appreciate your feedback and hope you will join us again where we can exceed your expectations.

Thank you for sharing your rating Gunder. We look forward to hosting you again where we can make it a more memorable stay.

Thank you for your feedback Santiago. We are sorry the air conditioner did not work as it should have. We will address your issues with maintenance and the front desk staff. Our apologies if this was your experience. We appreciate your feedback and hope you will consider us again.

Thank you for sharing your excellent rating with us Erick! It would be our pleasure to host you again for a future stay.

Thank you for your review. We were not without hot water at anytime, so please bring any issue to our attention during your stay, so we may have the opportunity to correct it. We appreciate your feedback and hope you will choose us again where we can make things right.

Thank you for a wonderful rating! We welcome the opportunity to host you again soon.

Hi Allyson, thank you for your amazing rating! We hope you enjoyed our great location just steps to the beach, Ocean Drive, restaurants, and more. We welcome you again for a future stay.

Thank you for an excellent star rating! We welcome the opportunity to host you again soon.

Hi Viridiana! Thank you for an excellent review. It's great to know that you had a very nice stay with us. We appreciate your lovely feedback and anticipate your return.

We’re disappointed you did not have an enjoyable stay. Our photos are true to the lobby decor with our newly renovated rooms with updated modern furniture. We appreciate your feedback and hope you will join us again where we can exceed your expectations.

Thank you for your review. We are please to know that you liked our great location just a block to the beach and Ocean Drive where there are many restaurants and entertainment. Our apologies for any issue with your accommodations, but please let us know when anything is unsatisfactory and we will do our best to correct it and improve your stay. We appreciate your feedback and hope you will consider us again for a future stay.

Thank you for an excellent review Leonel! It would be our pleasure to host you again soon.

We appreciate your good rating Caio. Please consider us again for a future stay. 

Hello Carlos. Thank you for your review. We are in a terrific location just steps to the beach, Ocean Drive, restaurants, and entertainment. Please do not hesitate to let us know when you have an issue and we will do our best to correct it to improve your stay. Please allow us the opportunity to host you again where we can make it a 5-Star stay.

Hi Carlos! Thank you for your wonderful recommendation. We hope you will join us again for another great stay.

Hola Andrea! Thank you for writing a review. We are in a fantastic location close to the beach and many entertainment options. If you find that anything is unsatisfactory, please let us know and we will do our best to correct it and improve your stay. We welcome the opportunity to host you again.

Hi Pablo! We appreciate your feedback. Our apologies for any issues, but please let us know and we will do our best to correct it and improve your stay. We welcome the opportunity to host you again in the future.

Thank you for your review! We are pleased to know that our staff were friendly and the accommodations were comfortable for you. We gladly welcome you for a future stay.

Hi Leandro! Thank you for sharing your excellent experience. We are pleased to hear about our friendly staff, fantastic location, and comfortable accommodations. We provide complimentary beach towels and round-trip airport shuttle service for our guests convenience. We anticipate your return!

We’re disappointed you did not have an enjoyable stay. We appreciate your feedback and hope you will join us again for a better time.

Hi Norberto! Thank you for your great review and recommendation. We offer complimentary coffee in the mornings and free Happy Hour in the evenings. We find these to be nice amenities for our guests. We are pleased you liked your overall stay and look forward to a future visit.

Hello. Thank you for your review. We are centrally located with shopping, dining, entertainment, and the beach just one block away. We appreciate your feedback and hope you will join us again soon.