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Opiniones de Comfort Suites Midland West

2.5 out of 5
Comfort Suites Midland West
5606 Westridge Blvd, Midland, TX

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 431 de 575 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 95 de 575 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 24 de 575 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 575 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 575 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yansie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 3 noches en abril de 2024
Respuesta de Stephanie, el 15 abr. 2024
Thank you for your 5 star review! We are delighted to hear that you hear that you enjoyed an excellent stay. We appreciate your business and feedback. We look forward to welcoming you .

10/10 Excelente

Yohandro

Viaje de negocios, Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Muy limpio y organizado
Se hospedó 5 noches en abril de 2024
Respuesta de Stephanie, el 9 abr. 2024
Thank you for your 5-star review. We appreciate your business. We hope to welcome you back soon.

10/10 Excelente

Karely

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente atención y habitaciones súper limpias y cómodas
Se hospedó 2 noches en diciembre de 2023
Respuesta de Stephanie, el 3 ene. 2024
Thank you for your perfect rating! We're thrilled to hear about your positive experience. Your business is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excelente

Rocío

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Stephanie, el 20 nov. 2023
Thank you for your perfect review! We appreciate your business and look forward to welcoming you again in the future. Take Care

10/10 Excelente

Maria

Se hospedó 2 noches en septiembre de 2023
Respuesta de ste, el 1 nov. 2023
Thank you for your 5 star rating! We appreciate your feedback and look forward to seeing you again, Maria.

10/10 Excelente

Marco Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Exelent service
Se hospedó 1 noche en mayo de 2023
Respuesta de Stephanie, el 6 jun. 2023
We continuously strive to provide excellent service, Marco Antonio. We are happy to hear that we provided that to you. We appreciate your business and hope to see you again. Take Care

10/10 Excelente

ADRIANA

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Oscar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Luis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice location and the kids enjoyed the indoor pool.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Simon L

Se hospedó 2 noches en abril de 2024
Respuesta de Stephanie, el 14 may. 2024
Thank you so much for your glowing review! We’re delighted to hear you had a five-star experience with us. We appreciate your business and look forward to welcoming you back again soon!

10/10 Excelente

Robin

Viaje familiar
Le gustó: Servicios
Nice clean rooms! Had a great stay!
Se hospedó 1 noche en mayo de 2024
Respuesta de Stephanie, el 14 may. 2024
Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Stephanie, el 14 may. 2024
Thank you for the 5/5 review, we are glad to hear that you enjoyed your stay! We appreciate your business and hope to host you again.

10/10 Excelente

darryl, Dallas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Business traveler great location , staff friendly room good design clean quiet bed comfortable would will stay there again ,
Se hospedó 1 noche en mayo de 2024
Respuesta de Stephanie, el 9 may. 2024
Thank you so much for your glowing review! We’re delighted to hear you had a five-star experience with us. We appreciate your business and look forward to welcoming you back again soon!

8/10 Bueno

Matt

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Edward

Se hospedó 3 noches en abril de 2024
Respuesta de Stephanie, el 21 may. 2024
Thank you for the 5/5 review, we are glad to hear that you enjoyed your stay! We appreciate your business and hope to host you again.

10/10 Excelente

James, Red Deere

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A great place to stay. Quiet, close to amenities. Safe to go for a run in the evening.
Se hospedó 2 noches en abril de 2024
Respuesta de Stephanie, el 26 abr. 2024
Hi James, Thank you for your 5-star review! We're delighted you enjoyed your quiet stay and the location. We appreciate your business and hope to welcome you back again soon.

10/10 Excelente

mayra

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Booked a 2 room 2 night stay. Whenever I booked I asked for connecting rooms and upon arrival I found out they had given me rooms very separate from each other, I headed back to the front desk and the guy working that shift was very helpful and found me some rooms right next to each other although not connecting but still worked out great. The rooms were very clean and the beds are extremely comfortable. We did use the indoor pool and hot tub and also both were very clean. I have no complaints about my stay here. I would definitely stay again.
Se hospedó 2 noches en abril de 2024
Respuesta de Stephanie, el 23 abr. 2024
Dear Mayra, thank you for the fantastic 5-star review! We're delighted that our front desk agent was very helpful, you enjoyed our amenities, and enjoyed a clean and comfortable room. We appreciate your business and look forward to hosting you again.

10/10 Excelente

Jon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and nice property with lots of good restaurants super close.
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 22 abr. 2024
Thank you for your 5-star rating. We're delighted that found our hotel nice and clean and that you enjoyed the location. We appreciate your business and and can't wait to welcome you back again!

10/10 Excelente

maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay at the Comfort suites breakfast was just about right not so much and just what you need.
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 22 abr. 2024
Thank you for the 5/5 review, we are glad to hear that you enjoyed your stay! We're delighted that you enjoyed the breakfast. We appreciate your business and hope to host you again.

8/10 Bueno

Lowell

Very nice staff.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Stephanie, el 17 abr. 2024
Thank you for your four-star rating and your kind words about our staff. We are thrilled to hear that you enjoyed your stay.We appreciate your business and look forward to hosting you again!

10/10 Excelente

Tanner

Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 7 may. 2024
Thank you for the fantastic 5-star review. We appreciate your business and look forward to welcoming you back soon!

10/10 Excelente

Leonardo

Viaje familiar, Viaje familiar con niños
Le gustó: Servicios
Highly recommended
Se hospedó 3 noches en abril de 2024
Respuesta de Stephanie, el 16 abr. 2024
Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

8/10 Bueno

Moire

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and comfortable stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Stephanie, el 15 abr. 2024
Thank you for your positive review, we appreciate your four-star rating. We're delighted that you enjoyed a clean and comfortable stay. We appreciate your business and hope to welcome you back for another positive experience.

8/10 Bueno

Marisol

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
We travel to Midland once a month and stay in different suites in the area. This was my first time staying with comfort suites which was really nice. However, on my first night we did have an incident with the fire alarms going off in the hotel room. it was after midnight when we were showering because we had been working and traveling all day. The steam from the shower set off the smoke alarms. I started panicking and called the front desk. The girl said to open the door and let the steam out of the room, so we did that. Then The alarms went off again, and I kept trying to call the front desk, got a busy signal. The next thing I know, there is a knock at the door from the same girl who knew I was in distress over the alarms going off, also the same girl who told me to open the door and let the steam out. She came to the room and said we were being loud and needed to quiet down. I was super annoyed by that point, even while I was talking expressing my concerns about the alarms going off twice! She went on to say that I was speaking too loud! She should have gone there to make sure we were OK with the smoke detectors going off and apologizing for that inconvenience! It was really disturbing for us. I struggle with severe anxiety and Raynaud’s disease, therefore I need to take hot showers to help my circulation. I don’t understand why there is not better ventilation in the restrooms, that according to this rude young girl, alarms have been set off by shower steam before.
Se hospedó 3 noches en abril de 2024
Respuesta de Stephanie, el 15 abr. 2024
Thank you for your positive rating. Please accept our sincerest apologies for the inconvenience of the smoke alarm. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Miguel, Any city

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a terrible experience this time. There was blood on our sheets and they tried to blame us when no one even laid down yet and then I said I wanted my money back and they said they can’t but did move us rooms. They also had the pool shut down when we paid extra money to stay there for an indoor pool because it was windy outside. The cleaning person was very rude to my daughter. The manager was unprofessional at first. I will not go back again.
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 15 abr. 2024
Our sincerest apologies for your terrible experience. We are sorry that our pool had to be shut down while you were staying with us but we have to make sure that it is safe for use. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

2/10 Terrible

Nicole

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
If you’re looking to book any hotel with pool or hot tub, make sure to call to see if they’re working!..Booked 1night came from a 2 or more hour drive just in time to get to the hotel and get ready for the event we were traveling for.Arrived and by front register a sign said hot tub was out, then as I finished signing agreements front clerk notified us their was an “incident” in the pool so that was out as well.I let him know those were some of the main reasons I chose them and it would’ve been nice to know before.He offered us to travel at walking distance to sister hotel to be able to go to their pool etc, I agreed and decided well i guess it’s better then nothing.Then we leave with key card in hands and get most of our luggage down just to find out card key was not working at all.At this point I was completely frustrated, I let them know I was not accepting and deny staying there.It doesn’t end there obviously they didn’t want to accept cancellation and had a hard time, if it weren’t for my 3rd party being on the phone with them 2hours, I would’ve just left home and lost money…however we did lose time and most of our event which was more valuable !!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 8 abr. 2024
We appreciate your business. We are so sorry for the inconvenience of the spa and the pool both being out. We also apologize for the trouble with the key cards, sometimes they just don't work correctly.We appreciate your business and want to make sure all our guests experience the same satisfaction. Please feel free to reach out to management with any further concerns.

8/10 Bueno

Kyle, Lubbock

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and looks new. Only complaint is there were no luggage carts. We check all four floors. No luggage carts. The staff stared “ sorry it appears the some of the guests have them in their room.” It made for a decision of four trips in and out and or leave items behind. Disappointing. Other than that, check in was quick and easy.
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 5 abr. 2024
Thank you for your positive review, we appreciate your four-star rating. We apologize for the inconvenience of the luggage carts not being returned. We're delighted that you enjoyed the quick easy check in and the cleanliness. We appreciate your business and hope to welcome you back for another positive experience.

10/10 Excelente

Dayanna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stephanie, el 3 abr. 2024
Thank you for your perfect 5/5 rating Dayanna. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

10/10 Excelente

Cynthia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and very clean
Se hospedó 2 noches en marzo de 2024
Respuesta de Stephanie, el 8 abr. 2024
Dear Cynthia, thank you for the fantastic 5-star review! We're thrilled that you found our place nice and clean. We appreciate your business and look forward to hosting you again!

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s always excellent when we stay here.
Se hospedó 3 noches en marzo de 2024
Respuesta de Stephanie, el 22 mar. 2024
Thank you for your excellent review and for choosing to stay with us again! We appreciate your loyalty and look forward to hosting you again soon.

8/10 Bueno

Stephen

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
My family and I always look forward to the pillow top beds to sleep on, and we all had a really good night sleep from a long day of traveling. Also having many dining options at walking distance made it easier for a quick bit or a place to sit and enjoy. The only complaint we had was there were no towels by the pool.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 18 mar. 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay. We appreciate your business and look forward to welcoming you back in the future. Take Care

6/10 Aceptable

Amy

Le gustó: Limpieza, servicio y personal, servicios
Room was very nice. Check-in was great. However the room to the left of me had their TV way loud and I could hear plain conversation from the hall. My room adjoined another and their was no lock on that adjoining door. I was uneasy. I suggest staff go stand in room 221 abd turn the tv on in the adjoining room. It sounds as if they are in the same room with you.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 18 mar. 2024
Hi Amy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excelente

Matt

Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 5 abr. 2024
Thank you for your perfect 5/5 rating, Matt. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

10/10 Excelente

Chase and Allison

Viaje familiar con niños
Had a great visit! Everything was clean and everything was better than what I expected! Great room for a great price!
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 11 mar. 2024
Hi Chase and Allison, Thank you for your fantastic review! We're thrilled to have exceeded your expectations. We appreciate your business and hope to welcome you back for another positive experience.

10/10 Excelente

Erika

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good service
Se hospedó 2 noches en febrero de 2024
Respuesta de Stephanie, el 26 feb. 2024
Hi Erika! Thank you for your perfect rating! We're thrilled to hear about your positive experience. Your business is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excelente

Wesley

Se hospedó 3 noches en febrero de 2024
Respuesta de Stephanie, el 27 feb. 2024
Thank you for the 10/10 review, we are glad to hear that you enjoyed your stay! We appreciate your business and hope to host you again.

10/10 Excelente

Hugo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good quality hotel to stay in.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stephanie, el 26 feb. 2024
We're delighted about your positive experience and appreciate your kind words. It was a pleasure serving you, and we appreciate your business and look forward to welcoming you back soon.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Stephanie, el 27 feb. 2024
Thank you for your perfect 10/10 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future

6/10 Aceptable

Joshua

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s clean but at some point in the night we where able to hear ppl being loud in there conversations
Se hospedó 1 noche en febrero de 2024
Respuesta de Stephanie, el 26 feb. 2024
Thank you for taking your time to provide feedback. We are sorry for the inconvenience. Please never hesitate to let our front desk agent know of any excessive noise as we do have a 10pm policy.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great and will be back next month for daughter"s sugery
Se hospedó 1 noche en febrero de 2024
Respuesta de Stephanie, el 22 feb. 2024
Thank you for your stellar 10/10 review. We're thrilled to hear that you had a fantastic stay. We appreciate your business and can't wait to welcome you back again next month!

10/10 Excelente

Adam

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Stephanie, el 22 feb. 2024
Thank you for your perfect 10/10 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Stephanie, el 19 feb. 2024
Thank you for your perfect 10/10 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

10/10 Excelente

Christopher

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love this property!
Se hospedó 2 noches en enero de 2024
Respuesta de Stephanie, el 6 feb. 2024
Thank you for your glowing review! We're delighted to hear that you had a fantastic stay! We appreciate your business and look forward to welcoming you back for another positive experience.

10/10 Excelente

Diane

Se hospedó 4 noches en febrero de 2024
Respuesta de Stephanie, el 6 feb. 2024
Thank you for the 10/10 review, we are glad to hear that you enjoyed your stay! We appreciate your business and hope to host you again.

10/10 Excelente

Alma leticia

Se hospedó 1 noche en febrero de 2024
Respuesta de Stephanie, el 20 mar. 2024
Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Stephanie, el 1 feb. 2024
Thank you for your perfect 10/10 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

10/10 Excelente

Haroon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great staff
Se hospedó 4 noches en enero de 2024
Respuesta de Stephanie, el 26 ene. 2024
Thank you for your perfect rating! We're thrilled to hear about your positive experience with our great staff. Your business is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excelente

erin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en enero de 2024
Respuesta de Stephanie, el 25 ene. 2024
Thank you for your perfect rating! We're thrilled to hear about your positive experience. Your business is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excelente

Susan A.

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a good place to stay! 😀
Se hospedó 1 noche en enero de 2024
Respuesta de Stephanie, el 22 ene. 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay. We appreciate your business and look forward to welcoming you back in the future. Take Care

10/10 Excelente

Erika

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good breakfast
Se hospedó 1 noche en enero de 2024
Respuesta de Stephanie, el 22 ene. 2024
Thank you for your perfect rating! We're thrilled to hear about your positive experience and that you enjoyed the good breakfast. Your business is greatly appreciated, and we look forward to welcoming you back in the future.