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Opiniones de Hawthorn Suites By Wyndham Midland

2.5 out of 5
Hawthorn Suites By Wyndham Midland
5708 Starboard Drive, Midland, TX

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 297 de 794 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 233 de 794 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 124 de 794 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 72 de 794 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 68 de 794 opiniones" "

8.2/10

Limpieza

8.0/10

Servicio y personal

6.6/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Jose

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Martha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel limpio y el personal muy amable
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Humphrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good
Se hospedó 1 noche en enero de 2022
Respuesta de Jesal. S. K, el 25 ene. 2022
Thank you for taking the time to write such a pleasant review about our property, and letting us know you would recommend us! If you find yourself in the area again please keep us in mind! Have a great rest of the day!

8/10 Bueno

Saul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nuce
Se hospedó 1 noche en noviembre de 2021
Respuesta de Jesal. S. K, el 8 nov. 2021
I cannot thank you enough for the kind words that you have to say about the staff here, and want you to know that they do not go unrecognized by myself or ownership. It really does mean so much to know that our efforts in guest satisfaction have paid off when guests like you let us know. Again, thank you for taking the time to write such a nice review, and we look forward to seeing you again!

10/10 Excelente

josue

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021
Respuesta de Jesal. S. K, el 23 ago. 2021
Thank you for taking the time to complete the review on your experience while at the hotel and rating us. We look forward to seeing you again when you find yourself in the area!

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en julio de 2020
Respuesta de Jesal. S. K, el 30 jul. 2020
Thanks for staying with us. We appreciate your feedback/Rating!

10/10 Excelente

Virginia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place!
Great place to status with the family!
Se hospedó 4 noches en agosto de 2018
Respuesta de Jesal S. K, el 16 ago. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente satisfecho.
Nos hemos quedado ahi en 3 o 4 ocasiones y es Muy buen hotel, muy limpio a muy buen precio, muy buen servicio y ubicaciòn.
Se hospedó 1 noche en agosto de 2018
Respuesta de JESAL. S. K, el 12 ago. 2018
Thanks for staying with us. We appreciate your feedback/ Rating!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy agradable estancia, personal muy amable y eficiente.
Se hospedó 1 noche en octubre de 2017

10/10 Excelente

mario, nuevo mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excelente super limpio muy agusto supercomoda lo volveria a ocupar ,

2/10 Terrible

Jorge

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Sheets had a bunch of yellow stains. The same goes for the towels. Horrible experience. Won’t recommend
Se hospedó 1 noche en mayo de 2024
Respuesta de Jesal. S. K, el 13 may. 2024
Thank you for choosing Hawthorn Suites By Wyndham. We appreciate this greatly, and want to thank you for taking the time to provide feedback for us. It is our intention to deliver a great experience to each of our guests that walk through the door, and it is disappointing to hear that this did not happen for you. I would like to personally apologize about the incidents that occurred during your stay and hopeyou will give us another chance if you find yourself in the area again.

10/10 Excelente

Ming

Se hospedó 1 noche en abril de 2024
Respuesta de Jesal. S. K, el 13 may. 2024
Thank you for taking the time to write such a pleasant review/rating about our property, and letting us know you would recommend us! If you find yourself in the area again please keep us in mind! Have a great rest of the day!

4/10 Malo

Dallas, Lakeway

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Rude staff...
Se hospedó 2 noches en abril de 2024
Respuesta de Jesal. S. K, el 29 abr. 2024
Thank you for reaching out to us through this review. I apologize about the staff issue you experienced. It is not the norm to hear of these types of things happening at our hotel, and please rest assured we will beinvestigating them.

10/10 Excelente

Graciela

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2024
Respuesta de Jesal. S. K, el 18 abr. 2024
Thank you so much for taking the time to write such a wonderful review. I am thrilled to hear about the service you received from our staff and will pass on your kind words to them and the rest of the staff! We look forward to seeing you again when you find yourself in the area!

10/10 Excelente

Miriam, El Paso

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good stay, recommend it but staff was so so.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jesal. S. K, el 3 abr. 2024
Thank you for choosing Hawthorn Suites By Wyndham. We appreciate this greatly, and want to thank you for taking the time to provide feedback for us. It is our intention to deliver a great experience to each of our guests that walk through the door. I would like to personally apologize about the staff and hopeyou will give us another chance if you find yourself in the area again.

10/10 Excelente

Tamara

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
$
Se hospedó 5 noches en marzo de 2024
Respuesta de Jesal. S. K, el 16 mar. 2024
Thank you for your loyalty with Wyndham. We appreciate this greatly, and are delighted tohear that everything was to your satisfaction. Next time you have meeting needs in the Midland area, we will be more than happy to assist!

10/10 Excelente

Elonda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience
Se hospedó 2 noches en enero de 2024
Respuesta de Jesal. S. K, el 5 feb. 2024
Thank you for taking the time to give us a 5 star-rating for our property, and letting us know you would recommend us! If you find yourself in the area again please keep us in mind! Have a great rest of the day!

8/10 Bueno

Chad

Se hospedó 2 noches en enero de 2024
Respuesta de Jesal. S. K, el 5 feb. 2024
Thank you for taking the time to give us a rating for our property, and letting us know you would recommend us! If you find yourself in the area again please keep us in mind! Have a great rest of the day!

10/10 Excelente

Neris

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Jesal. S. K, el 11 dic. 2023
Thank you for choosing our hotel for your recent stay. We appreciate this greatly, and are happy to hear everything was to your satisfaction. We look forward to seeing you again in the future.

10/10 Excelente

Christi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The beds were pretty hard but lots of pillows available. A/C was very cold, which I like. For last minute booking, it was pretty comfortable.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Jesal. S. K, el 23 nov. 2023
Thank you for staying and Hawthorn Suites By Wyndham, Midland TX and taking the time to write such a wonderful review. It is greatlyappreciated and nice to know that your stay was satisfied. I will be sure to share your feedback with everyone here, and we look forward to seeing you in the near future.

10/10 Excelente

Greg

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Jesal. S. K, el 23 nov. 2023
Thank you for staying at Hawthorn Suites By Wyndham, Midland, TX and taking the time to write such a wonderful review. I am thrilled to hearabout the service you received from our staff and will pass on your kind words to them and the rest of the staff! We look forward to seeing you again when you find yourself in the area!

2/10 Terrible

Baudilio

Se hospedó 1 noche en noviembre de 2023
Respuesta de Jesal. S. K, el 12 dic. 2023
Thank you for reaching out to us through this review. I apologize your stay was not up to the mark. It is not the norm to hear of these types of things happening at our hotel, and please rest assured we will beinvestigating them.

2/10 Terrible

christopher

Se hospedó 2 noches en octubre de 2023
Respuesta de Jesal. S. K, el 12 dic. 2023
Thank you for reaching out to us through this review. I apologize your stay was not up to the mark. It is not the norm to hear of these types of things happening at our hotel, and please rest assured we will beinvestigating them.

10/10 Excelente

Trinity

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Christine

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Genniva

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Ants
Ants all over one side of room
Se hospedó 2 noches en julio de 2023

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
One Stay Onlu
The toulet would not flush; I did not receive the requested wake-up call; there was a broken drawer handle; the remote control for the TV malfunctioned; there were stains in the floor hallway
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Elizabeth

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Terrible customer service at check in, it was like customers were inconveniencing the receptionist. Twice we had to go back to the desk because the key cards to the room did not work. The elevator was also out of service the entire time. Will never return to the location.
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Dee

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I asked the concierge to give me refund and she said that she did but I still haven’t received it.
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Erica

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Farid

Se hospedó 1 noche en marzo de 2023
Respuesta de Jesal. S. K, el 23 mar. 2023
Thank you for choosing our hotel for your recent stay. We appreciate this greatly, and are happy to hear everything was to your satisfaction. We look forward to seeing you again in the future.

2/10 Terrible

Micheal, Cranberry

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
My room was freezing. The front desk had to supply me with a electric heater. Bathtub was all rusty. Something nasty on the paper towel holder.
Se hospedó 3 noches en febrero de 2023
Respuesta de Jesal. S. K, el 23 mar. 2023
Thank you for reaching out to us through this review. I apologize about the Heater issue you experienced as well as the issue with the bathtub and paper towel holder. It is not the norm to hear of these types of things happening at our hotel, and please rest assured we will be investigating them.

8/10 Bueno

Steve

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2023

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022

2/10 Terrible

James

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Gerald

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Daniel

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Work stay.
It was good. Got in late. I was tired. Turn the ac down. Turned the tv on louder than my wife lets me at home. Went to sleep. Small breakfast buffet, but it was enough.
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Jeff

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Jerry

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
*
Se hospedó 2 noches en mayo de 2022
Respuesta de Jesal. S. K, el 25 may. 2022
Thank you for taking the time to write such a pleasant review about our property, and letting us know you would recommend us! If you find yourself in the area again please keep us in mind! Have a great rest of the day!

2/10 Terrible

Desmond

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room/bathroom was dirty
Se hospedó 1 noche en mayo de 2022
Respuesta de Jesal. S. K, el 6 may. 2022
Thank you for reaching out to us through this review. I apologize about the room/bathroom being dirty. It is not the norm to hear of these types of things happening at our hotel, and please rest assured we will be investigating them.

2/10 Terrible

Desmond

No le gustó: Limpieza, servicios, condiciones de la propiedad
Not worth it
Se hospedó 1 noche en abril de 2022
Respuesta de Jesal. S. K, el 6 may. 2022
Thank you for choosing Hawthorn Suites By Wyndham. We appreciate this greatly, and want to thank you for taking the time to provide feedback for us. It is our intention to deliver a great experience to each of our guests that walk through the door, and it is disappointing to hear that your stay was not satisfactory. I would like to personally apologize about the incidents that occurred during your stay and hope you will give us another chance if you find yourself in the area again.

4/10 Malo

Desmond

Se hospedó 1 noche en abril de 2022

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Teodor, Fountain Valley

Se hospedó 1 noche en abril de 2022

10/10 Excelente

William

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have stayed at this location many times and will continue to do so.
Se hospedó 2 noches en abril de 2022
Respuesta de Jesal. S. K, el 19 abr. 2022
Thank you so much for taking the time to write such a wonderful review. I am thrilled to hear about the service you received from our staff and will pass on your kind words to them and the rest of the staff! We look forward to seeing you again when you find yourself in the area!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022
Respuesta de Jesal. S. K, el 19 abr. 2022
Thank you for choosing Hawthorn Suites By Wyndham, Midland, TX. We appreciate this greatly, and want to thank you for taking the time to provide feedback for us. It is our intention to deliver a great experience to each of our guests that walk through the door.

10/10 Excelente

Stephany

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en marzo de 2022
Respuesta de Jesal. S. K, el 19 abr. 2022
Thank you so much for taking the time to write such a wonderful review. I am thrilled to hear about the service you received from our staff and will pass on your kind words to them and the rest of the staff! We look forward to seeing you again when you find yourself in the area!