Vista frontal de la propiedad

Opiniones de Carlisle Inn Walnut Creek

3 out of 5
Carlisle Inn Walnut Creek
4949 State Route 515, Millersburg, OH

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 859 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 98 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 33 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 11 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 1003 opiniones" "

10/10

Limpieza

9.8/10

Servicio y personal

9.6/10

Servicios

9.8/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rafael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice victorian looking place. Good enough breakfast. Beautiful look, especially at the back. Good location in town. Bonito lugar victoriano. Desayuno suficientemente bueno. Linda vista, especialmente en la parte trasera. Buena locación en el pueblo.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Marcie, el 15 sept. 2022
Thank you for this kind review and perfect 5 out of 5! We appreciate you.

10/10 Excelente

Patricia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is lovely. Decorated beautifully and staff are the most polite I ever met. Room is the best with a perfect view.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Teri

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice property; very quiet; pleasant staff. Good breakfast and evening snack time. Convenient to shopping and an Amish restaurant.
Se hospedó 2 noches en mayo de 2024
Respuesta de Marcie, el 16 may. 2024
Thank you so much for taking the time to write this kind review Teri! We are thrilled that you enjoyed your stay.

10/10 Excelente

Eleonora

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property
Se hospedó 2 noches en mayo de 2024
Respuesta de Marcie, el 16 may. 2024
Thank you Eleonara!

6/10 Aceptable

Brandi, Barberton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We’ve always enjoyed staying at this inn. The staff is great and it’s always clean. The only disappointing thing this time was that the breakfast menu was pretty much the same the thing both mornings were there. Last year it was sausage gravy and biscuits one day and eggs and sausage the next. This year it was eggs and sausage both days. But, other than that, it was great.
Se hospedó 2 noches en mayo de 2024
Respuesta de Marcie, el 16 may. 2024
Thank you for your honest feedback. I am so sorry that you were disappointed with breakfast, we do try to alternate our complimentary offerings. Hopefully next time we can get that "3" up to a "5"

10/10 Excelente

Dorell

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a place for peace and quiet. You can spend time talking in the evenings. It is a beauty. Lobby level rooms have terraces that are shared, upper rooms have balconies. No microwave in our room. It is Amish Country, so very little is open on Sunday.
Se hospedó 1 noche en mayo de 2024
Respuesta de Marcie, el 12 may. 2024
Thank you so much for taking the time to leave your honest feedback Dorell. We are so glad you found our property to be so beautiful. Please note that we don have a public microwave for guest use in our breakfast area and all suites so have one in-room. We certainly hope you will be our guest again!

8/10 Bueno

Dennis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Adjoining room (door) little noisy. Bed posts stuck out from bed, little hard on feet and shins.
Se hospedó 3 noches en abril de 2024
Respuesta de Marcie, el 11 may. 2024
Hi Dennis. Thanks for the honest feedback. We have several different bed types to keep the uniqueness of our guest rooms & we will have maintenance look at the bed in your room. We thank you for being our guest. We certainly hope you will give us another try!

10/10 Excelente

Bonita

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved it clean staff were so nice and the breakfast was very nice
Se hospedó 1 noche en mayo de 2024
Respuesta de Marcie, el 7 may. 2024
Thank you Bonita!

10/10 Excelente

Marsha

Viaje en pareja
We love here and beautiful view out and love to use balcony
Se hospedó 1 noche en mayo de 2024
Respuesta de Marcie, el 5 may. 2024
Thank you so much for this great review Marsha! We look forward to your next stay.

10/10 Excelente

Ginny

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful property. Parking is a little issue when you have a disabled person but otherwise it was fantastic. Compliments to the cleaning and maintenance staff!
Se hospedó 1 noche en mayo de 2024
Respuesta de Marcie, el 3 may. 2024
Thank you so much for your feedback Ginny. We appreciate guests like you.

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Property and staff were wonderful. The whole place was clean and well maintained. Lovely views and friendly people made for a very pleasant stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Marcie, el 1 may. 2024
Thank you so very much Sandra. We are thrilled that you had such a great experience.

8/10 Bueno

Sabrina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast is a standard breakfast you would expect at any hotel but not in a great hotel in Amish Country with a restaurant next door The coffee was bad also
Se hospedó 2 noches en abril de 2024
Respuesta de Marcie, el 27 abr. 2024
Sabrina, Thank you for your feedback. We are so sorry you were displeased with our complimentary breakfast. We certainly wish we could carry all the great choices that Der Dutchman has to offer but unfortunately, in order to keep our breakfast at no additional cost for our guests, we do have to limit what we have on the buffet. Please know that we do offer 25% off coupons for any guests who would prefer to dine next door. Again, we apologize for missing our mark with you & we thank you for your feedback and hope to see you the next time you visit Walnut Creek.

10/10 Excelente

Marcia

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kathy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super quiet and very clean!
Se hospedó 1 noche en abril de 2024
Respuesta de Marcie, el 26 abr. 2024
So happy you enjoyed your stay Kathy!

2/10 Terrible

Dennis

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
They did not have my reservation that I made thru Expedia Tried to tell me I must have made it at another inn when I showed them it was booked thru Expedia they made excuse sometimes it doesn’t register. Luckily they had a room for us or we would nave been out in the cold if you are going to use a third party service to offer your bookings make sure they work . I will not stay here again and will warn my friends to avoid staying here
Se hospedó 1 noche en abril de 2024
Respuesta de Marcie, el 26 abr. 2024
Thank you for for feedback Dennis. So sorry you had such an unpleasant experience at check in. We take full responsibility for the confussion and we are so glad we were able to make things right for you before you left. Please reach out to the General Manager directly to book your next stay.

10/10 Excelente

Kim

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Great amenities, friendly
Se hospedó 4 noches en abril de 2024
Respuesta de Marcie, el 22 abr. 2024
Thank you so much Kim.

10/10 Excelente

Joyce

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice convenient property. Loved having a little porch to sit on.
Se hospedó 1 noche en abril de 2024
Respuesta de Marcie, el 22 abr. 2024
We really appreciate your feedback Joyce! We hope to see you again soon.

10/10 Excelente

Jean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
What a delightful surprise! The facility is charming and is very well maintained. Check in was a breeze. The young lady behind the desk was very courteous and had great dinner suggestions. Our room was very clean. Would definitely stay here again!
Se hospedó 1 noche en abril de 2024
Respuesta de Marcie, el 15 abr. 2024
We are so happy you had such a great experience. We look forward to your next stay with us!

8/10 Bueno

Richard

Viaje familiar
Le gustó: Limpieza y servicio y personal
Lovely location and excellent customer service from every staff member. Very comfortable bed and exceptionally clean. Guest room walls showed wear and tear. No comfortable chair in room.
Se hospedó 1 noche en abril de 2024
Respuesta de Marcie, el 11 abr. 2024
Thank you for your honest feedback. Please know that many of our rooms do have comfortable chairs and even recliners. Please reach out to us the next time you want to book so we can get you into one of those rooms!

8/10 Bueno

A Lynn, Swan Quarter

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Walking distance to great restaurant and shopping nearby. Loved the views off patio.
Se hospedó 2 noches en abril de 2024
Respuesta de Marcie, el 6 abr. 2024
Thank you for taking the time to review our property. We'd love to know how to get that "4" up to a "5"

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent property; great staff!
Se hospedó 3 noches en marzo de 2024
Respuesta de Marcie, el 5 abr. 2024
Thank you Timothy! We look forward to your next stay.

10/10 Excelente

Lance

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Marcie, el 5 abr. 2024
Thanks Lance

10/10 Excelente

thomas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
loved the scenery and size of the hotel and room
Se hospedó 1 noche en abril de 2024
Respuesta de Marcie, el 5 abr. 2024
Thank you so much Thomas.

4/10 Malo

Michael

Viaje en pareja, Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
This was our 2nd stay at Carlisle Inn. First stay was in Dec. and everything was absolutely wonderful. Our 2nd stay was good all but the room on 3rd floor. It was old, outdated, laid out wrong, bed was hard and lumpy & guts falling out of bed springs. We will stay there again but will be very choosy on which room we stay in. The staff is great & very helpful.
Se hospedó 1 noche en febrero de 2024
Respuesta de Marcie, el 31 mar. 2024
Hi Michael-thank you so much for your honest feedback. We are always looking to improve for our valued guests. We are in the process of updating our mattresses and we will certainly have maintenance look at the bed & see if it is time for a replacement. We are so very sorry that you were uncomfortable during your stay and hope we are able to redeem ourselves on your next visit.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, friendly, room was spacious and wonderful balcony
Se hospedó 1 noche en marzo de 2024
Respuesta de Marcie, el 31 mar. 2024
Thank you Michelle!

10/10 Excelente

Rod

Viaje familiar
Le gustó: Condiciones de la propiedad
Cleanliness and polite and professional check in
Se hospedó 1 noche en marzo de 2024
Respuesta de Marcie, el 31 mar. 2024
Thank Rob! We're so glad you had a great stay.

6/10 Aceptable

Gretchen

Viaje familiar
When asking the front desk if we could have a room on the quiet side of the hotel (plus not a busy week) the front person said “since I booked thru a third party they couldn’t give me a better room. If I had booked directly thru them they could give me a better room.” We have been given the same room each time we booked thru the same third party. Unfortunately the mattress is hard and the room is right next to the elevator and dining area. Very loud. Didn’t realize it’s due to NOT booking directly thru the hotel.
Se hospedó 2 noches en marzo de 2024
Respuesta de Marcie, el 29 mar. 2024
Thank you for your honest review Gretchen. I was very concerned when I read it because we do not discriminate against our 3rd party guests. It is true that you are not able to select a specific room number/side of the hotel through a 3rd party application and it is also true that we are unable to change the room type of a 3rd party booking, but we can certainly relocate a guest to another room of the same type if one is available. I looked into your reservation and it seems that you booked a 2 night stay on Monday March 25th & Tuesday March 26th and we were in fact full on that Tuesday night other than our handicap accessible room & the room right next to yours, which was occupied during your first night. Please note that we do not assign your room when you book through a 3rd party, the 3rd party booking agent assigns your room. I am very sorry if you felt discriminated against because you booked through a 3rd party, it should have been properly explained to you that the only way to select a specific room number or request an upgrade is to book directly through the hotel. Please call the GM to discuss this matter further.

10/10 Excelente

Brian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice accommodations; clean, nice rooms, nice amenities, nice breakfast. It would have been nice to have two chairs in the room.
Se hospedó 3 noches en marzo de 2024
Respuesta de Marcie, el 26 mar. 2024
Thank you for your feedback Brian. Our Executive King rooms do have two recliners so definitely keep that in mind for your next stay.

10/10 Excelente

George

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff and the property is fantastic.
Se hospedó 1 noche en marzo de 2024
Respuesta de Marcie, el 26 mar. 2024
Thank you so much George!

8/10 Bueno

Dorothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Marcie, el 26 mar. 2024
Thank you Dorothy.

10/10 Excelente

Jamie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The views was amazing, rooms were a nice size, there was continental breakfast every morning. They do cookies and popcorn from 6pm to 9pm everyday but Sunday evening, which was a nice touch. You could walk to Der Dutchman which was right next-door to eat dinner if you didn't want to drive anywhere. It was super nice and cozy.
Se hospedó 3 noches en marzo de 2024
Respuesta de Marcie, el 19 mar. 2024
Hi Jamie- Thank you so much for taking the time to write this great review. We are so happy that you enjoyed our amenities and beautiful views. Walnut Creek is a cozy little town and its wonderful that you were able to explore and visit Der Dutchman. We cannot wait to have you as our guest again!

10/10 Excelente

beverly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was great very clean, quiet and very comfortable.
Se hospedó 2 noches en marzo de 2024
Respuesta de Marcie, el 18 mar. 2024
Thank you so much Beverly! We cannot wait to have you as our guets again!

10/10 Excelente

Tim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Marcie, el 12 mar. 2024
Thank you Tim!

6/10 Aceptable

John

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
When checking in at the service desk, neither the two people are very friendly because we use the third-party and they said they frown on that didn’t seem to treat us well after that
Se hospedó 1 noche en marzo de 2024
Respuesta de Marcie, el 6 mar. 2024
John, I absolutely hate to think you felt that anyone was rude to you. We are grateful to all our guests no matter how they book. I do see that you are still in house & we'd love the opportunity to make it right for you and invite you back for a free night on us. Please reach out to the General Manager at your earliest convenience to discuss.

10/10 Excelente

Harris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Marcie, el 6 mar. 2024
Thank you Harris!

10/10 Excelente

Jerry

Viaje familiar
Loved our balcony room with beautiful quilts in our large bedroom. Snacks at 6 pm and free breakfast in the morning.
Se hospedó 1 noche en marzo de 2024
Respuesta de Marcie, el 4 mar. 2024
Thank you so much for your feedback Jerry! We are thrilled that you enjoyed your stay so much.

10/10 Excelente

Kimberly K

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Marcie, el 4 mar. 2024
Thank you Kimberly.

10/10 Excelente

Judy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Inn is beautiful. Clean, comfortable. Has a very homey feel. Super soft water! Will absolutely stay here next time we visit this area.
Se hospedó 1 noche en marzo de 2024
Respuesta de Marcie, el 2 mar. 2024
Hi Judy. Thank you so very much for this kind review. We are thrilled that you had such a great experience. Please come be our guest again!

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful room. Nothing bad to say
Se hospedó 1 noche en febrero de 2024
Respuesta de Marcie, el 26 feb. 2024
Thank you so much Timothy!

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Marcie, el 26 feb. 2024
Thanks Thomas!

10/10 Excelente

phillip

Se hospedó 1 noche en febrero de 2024
Respuesta de Marcie, el 20 mar. 2024
Thank you!

10/10 Excelente

Howard

Se hospedó 1 noche en febrero de 2024
Respuesta de Marcie, el 20 mar. 2024
Thanks Howard!

10/10 Excelente

Dan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Marcie, el 20 feb. 2024
Thanks Dan!

10/10 Excelente

Tom

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en febrero de 2024
Respuesta de Marcie, el 15 feb. 2024
Thanks Tom. We'd love to know how to turn that "good" into a "great"!

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff was friendly and accommodating to all our needs. The room was very clean and comfortable. Would definitely stay there again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Marcie, el 13 feb. 2024
We really appreciate this kind review Jennifer. Please be our guest again in the future!

10/10 Excelente

Holly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Marcie, el 13 feb. 2024
Thank You Holly.

10/10 Excelente

Bethany

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely Inn in a lovely area!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Marcie, el 13 feb. 2024
So glad you enjoyed your stay Bethany!

10/10 Excelente

Kimberly

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Marcie, el 13 feb. 2024
Thanks Kimberly!

10/10 Excelente

Melissa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property. Very well maintained. Rooms are large and very clean.
Respuesta de Marcie, el 13 feb. 2024
Hi Melissa, we are so glad you had such a great experience. Please come and stay with us again!

10/10 Excelente

Christine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A great to just get away and relax.
Se hospedó 2 noches en febrero de 2024
Respuesta de Marcie, el 13 feb. 2024
Thank you Christine. We're so glad you enjoyed your stay.