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Opiniones de Best Western Germantown Inn

2.5 out of 5
Best Western Germantown Inn
W 190 N 10862 Commerce Circle, Village of Germantown, WI

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 261 de 524 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 184 de 524 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 55 de 524 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 524 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 524 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Esthermarie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Eligio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un total cómodo, bien mantenido y con acceso a muchos lugares. El lugar limpio y ordenado, todo muy agil
Se hospedó 2 noches en octubre de 2021

6/10 Aceptable

MICHAEL

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dirty around the tube on the floor.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Mary

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, comfortable, quiet
We had a lovely stay at the Germantown Inn. Clean room & linens & carpet, comfortable beds & pillow, clean bathroom, good lighting, adequate breakfast. There was plenty of room to rearrange tables and have breakfast with the parents & family of the bride, of the wedding the night before, which was a special treat.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Daphne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Elliot

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was a peaceful stay.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Charles

Le gustó: Limpieza y servicio y personal
Great staff, clean establishment, good breakfast and so quiet.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Stephen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Charles

Just OK
Just an average place. When I checked in I asked the front desk for dinner recommendations, she had none. I asked her what was served for their free breakfast, she wasn't sure. friendly, but not knowledgeable on the basics.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was sub power from other Best Westerns I've stayed at.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Cheryl

Viaje en pareja
Le gustó: Limpieza y servicios
There is no closed caption on tv!!
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Suzanne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is spotless and in top-notch condition. Easy check in.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Sheri

Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quick check in. Older property but room was neat and clean.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Rosemary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant stay!
We stayed there once before. The owners are very nice, and the room and all around the hotel, everything was impressively clean. There was a bad smell in the elevator, we deduced it might be from the pool. The breakfast was good.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Joan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

carol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A quick stay
We like to stay here while exhibiting in the Holy Hill Arts & Craft Fair on the cathedral grounds.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Larry

Viaje en pareja
Le gustó: Servicios
Very accommodating and helpful staff, clean room, and a nice, quiet place to stay. Everything was just what we needed.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Cate

Viaje de negocios
Room smelled very musty
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Lora

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfy and enjoyable
Rooms are clean. Beds are super-comfortable. The AC acted up on the last night, but they're on it. The wifi was powerful enough to stream. The staff are really personable (especially the young woman on overnights). It was a relaxing stay.
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Carrie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel with easy access off the highway. Beds were comfortable. Good cable tv and pretty big refrigerator in the room. Free breakfast was the best! Fresh fruit, yogurt, Belgium waffles, scrambled eggs with ham! And it was FREE! Even the coffee was tasty! Didn’t go in the pool but it looked ok. My only complaint was air conditioning in the room was noisy. I would definitely stay again!
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Aliceson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the remote and tv wasn’t working.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

JOHN, Brookfield

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good stay
Nice stay, everything went well
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Front desk staff was excellent
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Stephanie, waupun

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Broken bathroom bar. Lots of rust.
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 13 ago. 2023
Dear GuestThank you for staying with us and sharing your experience. I would like to apologize to you for not meeting your expectations.

6/10 Aceptable

Anne

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Kara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was quiet and clean. Staff was always available and helpful. Pool was very dark and water was kind of cloudy. Not enough dining space at breakfast but the food was great and several options. Would stay here again, traveled with teenagers.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

douglas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Home away from home
Great service from the staff and a really clean and neat appearance
Se hospedó 4 noches en julio de 2023

10/10 Excelente

brian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Courteous staff.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic customer service
The staff was amazing! We called 2 days prior to see if we could get early check in. He told me when to call back on the day of. That morning he gave me an idea that we likely could check in at 130. At 125 he called to tell me our room was ready. Everyone was very friendly. Very clean. Only suggestion is that they could use better lighting in the room.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient to reenter highway traffic.
Se hospedó 3 noches en junio de 2023

8/10 Bueno

Mohammad, Chandler

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Property was off a main road. It was pretty quiet and secluded. Shopping centers were about 4-6 miles away.
Se hospedó 4 noches en mayo de 2023

10/10 Excelente

Debbie

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Laurie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

10/10 Excelente

David

Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Rebecca

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Donald

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very comfortable bed, easy check-in, decent breakfast, very quiet location.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

LEO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff, good breakfast
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Alissa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Sandra

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

brian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff. Nice clean facilities!
Se hospedó 2 noches en marzo de 2023

4/10 Malo

Nicolas

Viaje de negocios, Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Stayed for 2 nights. The furniture in the room was very old and worn out. If you leaned back in the room's office chair, you were going to end up backwards on the floor. The room's lighting was horribly poor. The only light available was from the 3 small dim tabletop lamps. Good luck if you want to see how you look in the room's full length mirror before you go out into the world. There is no lighting even near it. The staff came to "kind of" clean the room after the first night. Took the used towels, but didn't replace them. Didn't remake the bed, just flopped the covers back into place. House keeping turned our heat that we set at 65* back to air conditioning. That was a fun find in the middle of the next night when it became super cold in the room. Their pool was warm but on the cloudy side. Their hot tub became so cloudy that you couldn't see your own feet. The first night the staff decided that vacuuming at after 10pm was a good choice. The continental breakfast was not worth it; soggy, old tater tots and scrambled eggs with ham bits one morning, and really odd tasting sausage links and scrambled eggs the next. When you sit in their breakfast room you can see all of the filth on the glass doors, and hotel's main entrance doors. Overall experience, definitely NOT worth the $350 paid for 2 nights. For that kind of money I shouldn't have to crawl on my hands and knees under the desk to plug in the coffee maker to use it. Won't be back.
Se hospedó 2 noches en marzo de 2023
Respuesta de GM, el 8 mar. 2023
Dear guestI would like to apologize to you for not meeting your expectations. Our housekeeping staff has been trained to clean stayover rooms by making bed, taking trash out, used towel and replenishing them along with other supply. I will definitely discuss the issue with our staff. There is a plug on the desk lamp that can be used for coffee machine if you do not wish to use the plug on the wall. I am sorry that you were not pleased with the breakfast. If you would like to discuss please feel free to reach out to us.

10/10 Excelente

Daphne

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Darryl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly service.
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Bill

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Place was clean, pool area was nice for the kids. Only thing that wasn't great was the breakfast. Could be a little better. It was still ok and nice to have...just a few more options would be nice.
Se hospedó 2 noches en febrero de 2023
Respuesta de GM, el 23 feb. 2023
Dear guestThank you for sharing your experience. We are glad to hear that you have enjoyed pool. I am so sorry that we did not meet your expectations for the breakfast. Hope you have a wonderful rest of the year!!

4/10 Malo

Dean

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Booked a 2queen room and got 1 Queen handicap room. One bed was fine. Handicap was not. Requested another room and was told no queens but could upgrade to king for more $.
Se hospedó 2 noches en febrero de 2023
Respuesta de General Manager, el 23 feb. 2023
Dear guestI would like to apologize for not meeting your expectations. As per our record, you have booked room through Expedia for 1 queen bed handicap accessible for two nights. We were sold out for two queen bed for Saturday night. King suite was the only room available for two nights. Most of the time we try our best to fulfill guest's need.