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Opiniones de Baymont by Wyndham Brooklyn Center

2.5 out of 5
Baymont by Wyndham Brooklyn Center
2050 Freeway Blvd, Brooklyn Center, MN

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 199 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 228 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 156 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 157 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 263 de 1003 opiniones" "

6.4/10

Limpieza

7.0/10

Servicio y personal

5.8/10

Servicios

6.0/10

Condiciones de la propiedad

5.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge

Se hospedó 2 noches en marzo de 2024
Respuesta de Tyneisha, el 15 abr. 2024
We apologize you experienced this at our property you can contact us directly to further discuss your stay.

2/10 Terrible

Nilmar

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nada
Se hospedó 5 noches en marzo de 2024
Respuesta de Tyneisha, el 25 mar. 2024
We apologize you experienced this at our property you can email us directly to further discuss your stay.

8/10 Bueno

Enrique

Se hospedó 8 noches en noviembre de 2023
Respuesta de Tyneisha , el 5 dic. 2023
thank you

2/10 Terrible

Valerie

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nada me gusto un mal olor demasiado fuerte, apestaba el cuarto y todo el hotel. Demasiada humedad. Bañera con tierra súper sucia. Personal muy poco profesional.
Se hospedó 3 noches en junio de 2023
Respuesta de Yessi, el 7 ago. 2023
We apologize you experienced this. please contact us to further discuss your stay.

4/10 Malo

Janice

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room don’t smell good. Air conditioner is bad
Se hospedó 3 noches en junio de 2023
Respuesta de TYNEISHA, el 7 ago. 2023
We apologize you experienced this. please contact us to further discuss your stay.

10/10 Excelente

Lorena

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
En buen estado
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Lorena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Está limpia y tranquilo
Se hospedó 2 noches en mayo de 2023

2/10 Terrible

Jeysa M Del Valle De

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
La habitación apestosa , el aire acondicionado super sucio. Llegamos muy bien y salimos con una fuerte gripe todos los que nos quedamos allí. En la puerta principal una caca de perro. Más caca de perro por todo el patio y basura por todo el parking. La peor estancia que he tenido.
Se hospedó 2 noches en septiembre de 2022
Respuesta de John, el 5 oct. 2022
Dear Jeysa M Del Valle De,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Zahid HameedGeneral ManagerBest Western Plus Minneapolis-Northwest

8/10 Bueno

Rosio

Se hospedó 1 noche en febrero de 2022
Respuesta de misty, el 24 feb. 2022
thanks for your response look forward to your next visit

2/10 Terrible

Andres

Se hospedó 1 noche en julio de 2021
Respuesta de misty, el 29 dic. 2021
THANK YOU FOR YOUR RESPONSE

10/10 Excelente

Virginia, Texas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place!
Very good!
Se hospedó 2 noches en agosto de 2017

4/10 Malo

Pablo

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
No towels no bed sheets for the sofa bed and when asked for either one had to wait 20min-1 hr but staff was friendly and the sofa bed cushions where ripped tv remotes had no battery cover so batteries kept falling out the door lock was broken and one point they said to turn off any water the was on in the room because it was leaking down stairs just one of the worst hotels I have booked with Expedia on top of that my air pods went missing from my room and showed they where they’re but when I left it was showing them somewhere downt town so witch ment someone was in my room and took them just unsatisfied with this stay like I said though staff was friendly other then that
Se hospedó 3 noches en mayo de 2024

4/10 Malo

Willow, Staunton

Viaje con mascota
No le gustó: Limpieza, servicios, condiciones de la propiedad
After waiting in line for 30 minutes to get to the front desk, the check-in agent told me I needed $100 cash deposit. He told me to go across the street to Casey’s. I came back and had to stand in line again for another 30 minutes to get my key. There was no top sheet on my bed, my room smelled like cigarette smoke, the air conditioner was so loud I couldn’t sleep. I won’t go back. The staff that helped me the following morning were amazing! That’s why this gets as many stars as it does. They let me check out a day early and did not charge me for it.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Tyler

Viaje familiar
Le gustó: Servicio y personal y servicios
Great stay at the Baymont in Brooklyn Center! Staff were wonderful
Se hospedó 2 noches en mayo de 2024
Respuesta de Tyneisha, el 19 may. 2024
Thank you

10/10 Excelente

Angela

Viaje en pareja
Le gustó: Servicios
Good hotel for the price - just need to upgrade TV’s and finish painting
Se hospedó 1 noche en mayo de 2024
Respuesta de Tyneisha, el 19 may. 2024
Thank you

2/10 Terrible

Kelly

No le gustó: Servicio y personal
Went to check in and was told i had to leave 100.00 cash deposit and i would not be able to get it back til 11am. That was not disclosed when i booked the hotel. I should be able to leave when i want to and get my money back.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Corey

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bad, our room didn't even have a smoke detector
Se hospedó 1 noche en mayo de 2024
Respuesta de Tyneisha, el 14 may. 2024
Thank you for your feedback. You can contact us directly to further discuss this matter

2/10 Terrible

Kristina

Viaje en grupo, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When we walked in was dark the room had film built up in sink the wall was dirty the floors weren't vacuumed the bed no fitted sheets and to small sheets blankets pool area dirty asked for refund didn't stay there was other people that came and wanted refund they tried to charge me no cancellations fee
Se hospedó 1 noche en mayo de 2024
Respuesta de Tyneisha, el 12 may. 2024
Thank you for your feedback you can contact us further to discuss this matter.

6/10 Aceptable

nicole

.
Se hospedó 2 noches en mayo de 2024
Respuesta de Tyneisha, el 10 may. 2024
Thank you

6/10 Aceptable

Chloe

Viaje en pareja
Le gustó: Servicio y personal
Property was perfectly acceptable for a single nights stay. The room was quiet and everything was adequate. Bed was quite comfortable. Some things were clean and other areas needed improvement. Staff was excellent when requests were made.
Se hospedó 1 noche en abril de 2024
Respuesta de Tyneisha, el 7 may. 2024
Thank you

4/10 Malo

Lexi

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Tyneisha, el 2 may. 2024
Thank you

10/10 Excelente

Gafoote

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Tyneisha, el 2 may. 2024
Thank you

2/10 Terrible

Timothy

No le gustó: Limpieza, servicios, condiciones de la propiedad
Many items broken, not working, in pour repair.
Se hospedó 4 noches en abril de 2024
Respuesta de Tyneisha, el 29 abr. 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

2/10 Terrible

Darby

When we arrived there was no one at the front desk and we waited for 30 minutes, with 3 kids, just to be told they overbooked the hotel and had no rooms for us.
Se hospedó 1 noche en abril de 2024
Respuesta de Tyneisha, el 29 abr. 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

2/10 Terrible

Dion

No le gustó: Limpieza y condiciones de la propiedad
The first room they gave us the bed fell apart. The second room had no remote control and holy sheets. Took my grandkids to get in the pool the pool was ice cold. I ended up leaving the hotel checking out about 8:00 p.m. just couldn't take it anymore.
Se hospedó 1 noche en abril de 2024
Respuesta de Tyneisha, el 29 abr. 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

4/10 Malo

James

Viaje familiar
Took really long waiting to check I. With other people checking in at same time
Se hospedó 1 noche en abril de 2024
Respuesta de Tyneisha, el 29 abr. 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

6/10 Aceptable

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
They are doing a renovation. Some of the facilities are still aged. The staff were excellent. The room was clean.
Se hospedó 2 noches en abril de 2024
Respuesta de Tyneisha, el 23 abr. 2024
Thank you!

6/10 Aceptable

Michael

Le gustó: Limpieza
No le gustó: Servicio y personal
First hotel out of hundreds I've stayed at that had no towels in the room when I arrived. It took 5 hours going to the front desk just to get one towel.
Se hospedó 1 noche en abril de 2024
Respuesta de Tyneisha, el 22 abr. 2024
Thank you. We are working on improving things at our hotel.

2/10 Terrible

Christian

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Tyneisha, el 29 abr. 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

2/10 Terrible

worziyan

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
My stay was very bad. The sheets was not change and there were no tower and the place was very unsafe.
Se hospedó 2 noches en abril de 2024
Respuesta de Tyneisha, el 29 abr. 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

2/10 Terrible

Vanessa

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
There was this connecting door between hotel rooms and the guest on the other side wouldn’t close there half of the door so it felt unsafe and weird , no towels & the room was yellow and stinked , the air filter in the air conditioning unit definitely needs to be changed , I canceled my next day stay and got a 97$ charge I was willing to take to not be here again
Se hospedó 1 noche en abril de 2024
Respuesta de Tyneisha, el 20 abr. 2024
We apologize you experienced this.Can you contact us directly to further discuss you stay.

2/10 Terrible

Amanda

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The property had many maintenance issues like plumbing and electrical and no organization
Respuesta de Tyneisha, el 19 abr. 2024
Hi Amanda, It was great to have you stay with us throughout the week. We can't wait to see you again!

2/10 Terrible

Rodney

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
As a person being homeless that was the worst hotel I’ve slept in whe i first check in i had to switch rooms so to them not being clean ready and once I did get a room I was upgraded to the suit and it it’s self was dirty urine in and around the toilet the lining was stain dirty or jus not change I also had to flip the mattress due to a horrific stain on the mattress and the the other side had urine stains on that side
Se hospedó 6 noches en abril de 2024
Respuesta de Tyneisha, el 19 abr. 2024
We apologize you experienced this at our property. We are working on improving things at our property.

4/10 Malo

Megan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Tyneisha, el 19 abr. 2024
We apologize you experienced this at our property. We are working on improving things at our property.

2/10 Terrible

Autumn

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hot tub was broken, the tub in my room was broken, the screen in the window was busted out, the deadbolt on the door was broken off and was just a hole and the continental breakfast was just toast.
Se hospedó 1 noche en abril de 2024
Respuesta de Tyneisha, el 15 abr. 2024
We apologize you experienced this at our property you can contact us directly to further discuss your stay.

2/10 Terrible

Rachel

Viaje familiar con niños
We had to clean our own room, the tub wasn’t clean. There was no towels/wash rags. The pool was freezing . We didn’t have the bare amenities they advertised. Extremely disappointed
Se hospedó 1 noche en abril de 2024
Respuesta de Tyneisha, el 14 abr. 2024
We apologize you experienced this at our property we are working on improving things at our hotel.

10/10 Excelente

Sherry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything good but unfortunately no hot tub need fix asap and pool water to cold need fix tire temperature
Se hospedó 2 noches en marzo de 2024
Respuesta de Tyneisha, el 11 abr. 2024
Thank You!

6/10 Aceptable

William

Se hospedó 2 noches en abril de 2024
Respuesta de Tyneisha, el 29 abr. 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

8/10 Bueno

Karla

Se hospedó 2 noches en marzo de 2024
Respuesta de Tyneisha, el 29 abr. 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

6/10 Aceptable

Marcekino

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
..
Se hospedó 1 noche en marzo de 2024
Respuesta de Tyneisha, el 7 abr. 2024
Thank you

4/10 Malo

GaoZong

Viaje en pareja, Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Bedding had stains and no towels were provided in room. There was no hot water. Breakfast was very sad there was very little to nothing for guests to eat. Also room keys had to get reset a couple times.
Se hospedó 2 noches en marzo de 2024
Respuesta de Tyneisha , el 2 abr. 2024
We apologize you experienced this at our property. you can contact us directly to further discuss this.

2/10 Terrible

Sincerae

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The only good thing I can say is the staff was very nice… other than that this hotel needs to be condemned, there was no hot water when we showered, for breakfast it was only uncooked turkey bacon and eggs there was no juice only coffee, there was no fruit no donuts , the breakfast was just pitiful, then there were no face towels and the larger towels were limited, we stayed 3 nights And no one came to clean our room the 3 days we were there but coincidentally when it was time to check out the maid was there to clean the rooms lol…they need to do better because this ain’t it at all!!!!!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Tyneisha , el 2 abr. 2024
We apologize you experienced this at our property. you can contact us directly to further discuss this.

2/10 Terrible

Debra

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This property should be called Motel 8 or Public Housing.....it's listed as non smoking facility however each room smelled like cigars n weed. ..no towels in the rooms, when asked, we were given 6 bath towels n 6 hand towels and was told to share🤦🏾‍♀️...once you took a shower, the entire hotel switched to cold water...the free breakfast consisted of turkey bacon, eggs, white bread n coffee...no convenience for kids menu.....the TV only had 1 cable network 1 sports channel and remaining were NEWS only....this was the worst it needs to be CLOSED PERMANENTLY ‼️‼️💯
Se hospedó 2 noches en marzo de 2024
Respuesta de Tyneisha , el 2 abr. 2024
We apologize you experienced this at our property. you can contact us directly to further discuss this.

2/10 Terrible

Melinda

Viaje de negocios, Viaje familiar con niños
No le gustó: Servicios
The room was nothing like the picture. The entire building smelt like weed. The breakfast was horrible and the same everyday.
Se hospedó 4 noches en marzo de 2024
Respuesta de Tyneisha , el 30 mar. 2024
We apologize you experienced this at our property we are working on improving things.

2/10 Terrible

hannah

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Pool is duty and no room service and all around a scam. The stole 214 dollars and i didn't feel safe.
Se hospedó 4 noches en marzo de 2024
Respuesta de Tyneisha , el 26 mar. 2024
Hello, We appreciate your comments and would like to speak more about your experience. Please contact us back at the hotel.

2/10 Terrible

Sachin

No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Tyneisha , el 26 mar. 2024
We apologize you experienced this at our property you can email us directly to further discuss your stay.

2/10 Terrible

Lenin & Letecia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms were dirty, they moved us to 3 different rooms and all of them were dirty. Tv and phones weren't working. Drawers were wet and chairs were worn out.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tyneisha, el 25 mar. 2024
We apologize you experienced this at our property you can email us directly to further discuss your stay.

4/10 Malo

Tanya

Le gustó: Servicio y personal
No le gustó: Limpieza
Our room was so dirty I had to ask for a vacuum and clean it myself. Our toilet overflowed so we had to turn the water off. The remote control for the TV didn't work. They were completely out of towels. Breakfast was very limited to what they offered.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tyneisha, el 25 mar. 2024
We apologize you experienced this at our property you can email us directly to further discuss your stay.

2/10 Terrible

Cheyenne

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place was dirty. They had no hand soap or shampoo, looked like vomit on our floor, hot tub broken down, and the outside pillar is broken.
Respuesta de Tyneisha, el 25 mar. 2024
We apologize you experienced this at our property you can email us directly to further discuss your stay.

10/10 Excelente

Treyvond

Viaje en pareja
Le gustó: Limpieza y servicio y personal
My tub was moldy or something outside that it was great. Front desk was amazing and friendly 311
Se hospedó 1 noche en marzo de 2024
Respuesta de Tyneisha, el 25 mar. 2024
We apologize you experienced this at our property you can email us directly to further discuss your stay.