Habitación estándar | Camas con pillow-top, escritorio y cortinas blackout

Opiniones de Holiday Inn St. Paul Downtown, an IHG Hotel

3 out of 5
Holiday Inn St. Paul Downtown, an IHG Hotel
175 7th Street W, St. Paul, MN

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 574 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 294 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 86 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 28 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 1000 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jesus

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El personal es muy amable y slegre
Se hospedó 1 noche en septiembre de 2022
Respuesta de Timothy, el 22 sept. 2022
Muchas gracias, Jesus!

8/10 Bueno

Eliezer

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel estaba súper bien limpio, pero en la noche mucho ruido se escuchaba un montón de niños corriendo y gritando y personas discutiendo a altas hora de las noche. Y el estacionamiento cuando realizamos la saludo resultó ser que había que pagarlo
Se hospedó 1 noche en julio de 2022
Respuesta de Timothy, el 24 jul. 2022
¡Gracias por tu reseña! Nos alegra saber que disfrutó de nuestro hotel limpio, pero lamentamos que los vecinos hicieran ruido. No dude en ponerse en contacto con la recepción en cualquier momento en que alguien más sea demasiado ruidoso, y estaremos encantados de pedirles que se calmen. ¡Esperamos darle la bienvenida en el futuro y le deseamos un feliz viaje hasta entonces!

10/10 Excelente

Rafael, Miami

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Todo bien
Se hospedó 3 noches en diciembre de 2021
Respuesta de GM, el 15 dic. 2021
Thank you for your 5 out of 5 rating on your most recent stay Rafael! We look forward to seeing you again.

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
EXCELENTE UBICACION DE ESTE HOTEL, LAS HABITACIONES CON UNA EXCELENTE LIMPIEZA Y COMODIDAD, AMPLIAMENTE RECOMENDABLE
Se hospedó 5 noches en septiembre de 2019
Respuesta de Timothy, el 1 oct. 2019
Muchas gracias por tu recomendacion! Esperamos verte pronto!

8/10 Bueno

Georgios, Mexico

Le gustó: Limpieza y condiciones de la propiedad
Habitaciones amplias
Check in fue muy muy lento. Habitaciones amplias, buena selección de almohadas, y pocas amenidades. Es algo ruidoso ya que se escucha todo lo que ocurre en el pasillo. Calidad de internet media baja.
Se hospedó 3 noches en septiembre de 2018
Respuesta de Timothy, el 28 sept. 2018
Gracias por tus comentarios. Le agradecemos que los comparta con nosotros, y espero que hayamos hecho lo suficiente para ganar otra visita. Por favor, perdona mi español si la gramática es imperfecta. ¡Ha pasado un tiempo desde que lo estudié en la escuela!

8/10 Bueno

Kaleff

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great.
Se hospedó 1 noche en abril de 2024
Respuesta de Timothy, el 24 abr. 2024
Thank you for staying with us, Kaleff! We're happy to hear it was great!

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location if you are attending an event at the XL Energy Center. Staff is friendly and kind. The restaurant has great food. Pool is a little small with strong chemicals. Parking was easy and convenient.
Se hospedó 1 noche en abril de 2024
Respuesta de Timothy, el 23 abr. 2024
Thank you so much for your kind compliments and perfect 5/5 rating, Amy! We appreciate them and hope to welcome you back soon!

10/10 Excelente

Peter

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect Location For Events at the Excel Energy Center. We attended the 2024 NCAA Frozen Four Hockey Tournament. Many desirable restaurants & bars along West 7th Street. We were pleased with Louis Ristorante & Waldmann's Brewery. Helpful Staff supported an Early Check-In. Real Breakfast, ordered off a menu, at no extra charge, for each morning of the stay. (Note that this may require membership in the IHG Rewards program.) Nice Package Deal on Expedia combined Air & Lodging.
Se hospedó 4 noches en abril de 2024
Respuesta de Timothy, el 20 abr. 2024
Thank you, Peter! We appreciate your perfect 5/5 rating and your kind compliments of our hotel and its location convenient to various area attractions and restaurants. We hope to welcome you back again if you're visiting the area!

10/10 Excelente

Kristen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fast check-in. Friendly desk staff. Convenient parking ramp. Perfect for Xcel Energy events due to proximity. Fun and clean bar.
Se hospedó 1 noche en abril de 2024
Respuesta de Timothy, el 19 abr. 2024
Thank you so much for all of your kind compliments, Kristen! We appreciate them and hope to welcome you back soon!

10/10 Excelente

Travis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We could see the Xcel Center across the street from our window, couldn’t have had a better experience for a place to stay going to a concert. Parking was easy, pulled in to check in and they give you a pass to park in the garage next to each he hotel. Lots of dining options close, we will definitely be back time we come to a concert at Xcel!
Se hospedó 1 noche en abril de 2024
Respuesta de Timothy, el 19 abr. 2024
Thank you so much, Travis! We are happy to hear that you had such a great stay and will "definitely be back!" Happiest of travels to you until then!

10/10 Excelente

cassie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Timothy, el 20 abr. 2024
Thank you for your perfect 5/5 rating, Cassie!

8/10 Bueno

Patrick

Liked location and staff was excellent. Facility was a little dated in appearance
Se hospedó 4 noches en abril de 2024
Respuesta de Timothy, el 15 abr. 2024
Thank you for staying with us, Patrick! We're happy to hear you enjoyed our excellent location and staff!

10/10 Excelente

Kari

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean hotel, our room was quite loud from the hallways and from outside but other then that the room was nice and clean and the hallways smelled nice. We had a game to get to at 3 so its nice they let people check in a little early on game days.
Se hospedó 1 noche en abril de 2024
Respuesta de Timothy, el 9 abr. 2024
Thank you for your perfect 5/5 rating and kind compliments, Kari! That sure was a busy day, but we're happy the early check-in worked well; and we'll hope to welcome you back for another event at the Xcel!

4/10 Malo

Scott

No le gustó: Servicios
No usb charging ports, noisy hallways
Se hospedó 1 noche en abril de 2024
Respuesta de Timothy, el 8 abr. 2024
Hi Scott,We're actively replacing our desk lamps with ones that have usb ports, and we have multiple staff on site 24 hours a day who can ask any noisy neighbor to quiet down if you just let us know. We can always assign you a room that is typically in a quieter area in the future too. We hope to welcome you back!

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great guest service
Se hospedó 2 noches en marzo de 2024
Respuesta de Timothy, el 2 abr. 2024
Thank you so much for your kind compliments and perfect 5/5 rating, Jennifer!

8/10 Bueno

Kenneth, Edmonds

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access to River Centre. Secure self parking (I hate valet parking), room was nice. Front desk was helpful and professional. Bed wasn’t as comfortable as I would expect for an updated room but it was fine. Shower faucet worked but needed some maintenance. I could hear everything going on in the hallway. Luckily there wasn’t a rowdy group on my floor.
Se hospedó 2 noches en marzo de 2024
Respuesta de Timothy, el 2 abr. 2024
Thank you for staying with us and the summary of your stay, Kenneth! We'll be sure to take a look at that shower faucet!

10/10 Excelente

Amber

Viaje en pareja
Stayed here for the Saint Paddy’s day parade. It was a great hotel and I loved that there was a bar inside the hotel so we didn’t have to walk around too much at night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Timothy, el 24 mar. 2024
Thank you, Amber! We're happy to hear you enjoyed your stay and the St. Patrick's Day festivities! We'll hope to see you again next year if not before!

10/10 Excelente

BILLIE JO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a lovely hotel right across from xcel energy center. Close to restaurants. Wild Bills was fabulous. The staff was very accommodating when we had to add an extra day.
Se hospedó 1 noche en marzo de 2024
Respuesta de Timothy, el 22 mar. 2024
Thank you so much, Billie Jo! We appreciate your perfect 5/5 rating and kind compliments of the hotel and attached restaurant! We'll hope to welcome you back soon!

8/10 Bueno

Angela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location to the Xcel Energy Center. However, we had a room on the second floor right above the bar, and it felt like the party was in the room. Two sleepless night, but other than that, ot was great. Would stay again, but would request a room on the other side of the building and on a higher level.
Se hospedó 2 noches en marzo de 2024
Respuesta de Timothy, el 22 mar. 2024
Thank you for staying with us, Angela! Definitely let us know of your room location requests next time around, and we'll get that done for you! Thank you and happy travels until then!

10/10 Excelente

Jillian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location right outside Xcel Energy Center and located on West 7th the best food and fun in St Paul
Se hospedó 1 noche en marzo de 2024
Respuesta de Timothy, el 19 mar. 2024
Thank you so much for your perfect 5/5 rating, Jillian! We're happy to hear you had a great time!

10/10 Excelente

Jeff

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No
Se hospedó 1 noche en marzo de 2024
Respuesta de Timothy, el 18 mar. 2024
Thank you for your perfect 5/5 rating, Jeff!

10/10 Excelente

Barb

Le gustó: Condiciones de la propiedad
Close to Excel
Se hospedó 1 noche en febrero de 2024
Respuesta de Timothy, el 18 mar. 2024
Thank you for your perfect 5/5 rating, Barb!

10/10 Excelente

Katie

Se hospedó 1 noche en febrero de 2024
Respuesta de Timothy, el 3 abr. 2024
Thank you for your perfect 5/5 rating, Katie!

10/10 Excelente

Tricia

Se hospedó 1 noche en marzo de 2024
Respuesta de Timothy, el 3 abr. 2024
Thank you for your perfect 5/5 rating, Tricia!

8/10 Bueno

Jolene

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to the Wild game. Room was very clean. Front desk staff very helpful and extremely nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Timothy, el 13 mar. 2024
Thank you so much, Jolene! We appreciate all of your positive feedback, and we all hope to welcome you back soon!

8/10 Bueno

Kim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a very busy time due to state wrestling, staff did their best to keep up. It was extremely convenient to get to the Xcel and to area restaurants.
Se hospedó 2 noches en febrero de 2024
Respuesta de Timothy, el 8 mar. 2024
Thank you for staying with us, Kim, and we hope you enjoyed the state wrestling tournament at the Xcel! We'll hope to welcome you back next year if not before!

10/10 Excelente

Penny

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were there to attend a hockey game it was perfect! Room could have been a bit bigger but we were only there 18 hours.
Se hospedó 1 noche en marzo de 2024
Respuesta de Timothy, el 8 mar. 2024
Thank you for staying with us and for your perfect 5/5 rating, Penny! We hope you enjoyed the game at the Xcel across the street!

10/10 Excelente

Minnie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel and staff. Very convenient to the sporting events
Se hospedó 1 noche en febrero de 2024
Respuesta de Timothy, el 23 feb. 2024
Thank you for your perfect 5/5 rating and kind compliments, Minnie!

10/10 Excelente

Jaime

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location, across the street from Xcel, clean, courteous staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Timothy, el 19 feb. 2024
Thank you for your perfect 5/5 rating and kind compliments, Jaime!

10/10 Excelente

Dean

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was very clean and well maintained. We went to an event at the Excel Energy Center and this location was very convenient as it is right across the street. We went to Wild Bills Saloon in the hotel after our concert and had a great time there as well.
Se hospedó 1 noche en febrero de 2024
Respuesta de Timothy, el 19 feb. 2024
Thank you so much for staying with us, Dean! We're delighted to hear you had such a great time at the hotel and attached restaurant. We'll hope to welcome you back again soon!

10/10 Excelente

Eralda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone is nice and friendly.
Se hospedó 1 noche en febrero de 2024
Respuesta de Timothy, el 19 feb. 2024
Thank you so much Eralda! We appreciate it and your perfect 5/5 rating!

10/10 Excelente

Julianne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location-concert was across the street, shuttle- took us anywhere within 5mi, Rooms- clean with micro/frig, Staff- wonderful, helpful, kind
Se hospedó 2 noches en febrero de 2024
Respuesta de Timothy, el 19 feb. 2024
Thank you for your perfect 5/5 rating and kind compliments, Julianne! We hope to see you again soon!

8/10 Bueno

Bruce

Se hospedó 1 noche en febrero de 2024
Respuesta de Timothy, el 22 mar. 2024
Thank you for staying with us, Bruce!

10/10 Excelente

Amber

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay!
Se hospedó 1 noche en febrero de 2024
Respuesta de Timothy, el 5 feb. 2024
Thank you for your perfect 5/5 rating, Amber!

10/10 Excelente

Erica

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked how easy and quick the check in process was.
Se hospedó 1 noche en febrero de 2024
Respuesta de Timothy, el 5 feb. 2024
Thank you so much, Erica! We sure try, and we appreciate your perfect 5/5 rating!

8/10 Bueno

Justin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was a great place to stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Timothy, el 5 feb. 2024
Thank you, Justin!

8/10 Bueno

Doreena

Le gustó: Servicio y personal
Room was smaller than expected
Se hospedó 1 noche en febrero de 2024
Respuesta de Timothy, el 7 feb. 2024
Thank you for staying with us, Doreena!

8/10 Bueno

Julie

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Timothy, el 5 feb. 2024
Thank you for staying with us, Julie!

10/10 Excelente

Michael, Albert Lea

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you are going to the xcel center there is no better place to stay. Great food all around. Parking is expensive.
Se hospedó 1 noche en febrero de 2024
Respuesta de Timothy, el 3 feb. 2024
Thank you so much, Michael! We appreciate your perfect 5/5 rating!

10/10 Excelente

volodymyr

Se hospedó 2 noches en enero de 2024
Respuesta de Timothy, el 22 mar. 2024
Thank you for your perfect 5/5 rating, Volodymyr!

8/10 Bueno

Melanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Timothy, el 1 feb. 2024
Thank you for staying with us, Melanie! We're going for that perfect 5/5 next time!

8/10 Bueno

Charity

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great service, comfortable, quiet room. 4.5 Stars
There was a state cheer tournament AND a MN Wild game going on, and I still didn’t notice much noise, so that’s great! Bed was comfortable, and we slept well. Staff was very friendly both at check in/out, and at the restaurant. The only negative is that there was a room service door hanger for breakfast - it said fill it out and hang it on the door by 3am to have breakfast delivered. When we woke up, it was still on the door. Not sure if this service isn’t actually offered or if it was an oversight. We hadn’t allotted a lot of time to eat, thinking this would be fast, but fortunately had just enough time to get food in the restaurant before we had to leave.
Se hospedó 1 noche en enero de 2024
Respuesta de Timothy, el 1 feb. 2024
Thank you for staying with us, Charity! We're delighted to hear you found so much to love during your stay, although we apologize about the breakfast hanger wasn't picked up. We'll address with those overnight staff, and we'll hope to welcome you back in the future!

10/10 Excelente

Adam

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, friendly staff
Location is excellent! Walkable to the X and many restaurants. Staff was always really friendly and accommodating. Gave us a shuttle ride to our venue whe we asked. Parking is the only tricky part. You’re supposed to pull in, check in, then park in the ramp. Also you have to keep your ticket to get back into the ramp. However Holiday Inn doesn’t own the ramp, so none of this is their fault. It’s just tricky. Hotel will reimburse you for most of the parking if you check in first.
Se hospedó 1 noche en enero de 2024
Respuesta de Timothy, el 1 feb. 2024
Thank you for your perfect 10/10 rating and kind compliments, Adam! Indeed, we do suggest coming into the hotel before pulling into the ramp. That ensures we get you a pass from the hotel and avoids any extra costs. We hope to welcome you back soon!

2/10 Terrible

Jennifer

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
The room was dirty with crumbles in the bed even though we did not eat in the bed! The breakfast was excellent and check in was easy BUT the overall condition of the bedding was unacceptable!
Se hospedó 1 noche en enero de 2024
Respuesta de Timothy, el 26 ene. 2024
Thank you for the compliments on breakfast and our front desk staff, Jennifer, but we're sorry to hear about the bedding! That, truly, is unheard of and baffling, and we agree it shouldn't be the case. We'll investigate and remedy to ensure it doesn't happen again in any future visit. Thank you for sharing you experience and best wishes until next time!

10/10 Excelente

Jodi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked the bar with the music
Se hospedó 1 noche en diciembre de 2023
Respuesta de Timothy, el 25 ene. 2024
Thank you for your perfect 5/5 rating, Jodi!

6/10 Aceptable

Keli

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
All the service stop was great, but there was one lady at the desk when we were there that made up for the good service. She quite literally almost ruined the whole trip by being so rude!!
Se hospedó 2 noches en enero de 2024
Respuesta de Timothy, el 26 ene. 2024
Yikes, Kelli. We're really sorry to hear that one person had such a negative effect, although we're clinging to the silver lining that everyone else's was so great that it only "almost" ruined the trip. We'll talk with that staff member about improvements moving forward. Thank you for staying with us and best wishes until next time!

10/10 Excelente

Lori

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Timothy, el 25 ene. 2024
Thank you for your perfect 10/10 rating, Lori!

10/10 Excelente

Bethany

Le gustó: Servicio y personal y condiciones de la propiedad
Didn’t care for room cleanliness. Could have been cleaner. Appears to be some blood on curtains.
Se hospedó 1 noche en enero de 2024
Respuesta de Timothy, el 25 ene. 2024
Thank you for your 5/5 rating and for letting us know about the curtains, Bethany. We'll be sure to take a look!

10/10 Excelente

Joseph

Respuesta de Timothy, el 21 ene. 2024
Thank you for your perfect 5/5 rating, Joseph!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel was great.
Se hospedó 1 noche en enero de 2024
Respuesta de Timothy, el 16 ene. 2024
Thank you for your perfect 10/10 rating!