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Opiniones de Hyatt Place Minneapolis Downtown

3 out of 5
Hyatt Place Minneapolis Downtown
425 South 7th Street, Minneapolis, MN

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 852 de 1560 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 392 de 1560 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 151 de 1560 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 82 de 1560 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 83 de 1560 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Licida

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal y servicios
There were these teenage boys playing with a basketball in the pool area and throwing it really hard, almost hit my daughter! Then later the kept running around in the hauls throwing candy. They kept running until 1am. Overall service was amazing, just that those teenage boys ruined the experience.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 12 abr. 2024
Licida, it's regrettable that disturbances in the pool area and hallways impacted your stay. Guest comfort is a top priority and we'll work to manage situations like this more effectively in the future. On a positive note, we're glad that you were satisfied with the service received. We hope you'll give us a second chance to deliver a more serene and enjoyable stay in the future.

10/10 Excelente

Armando

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was excelent the only thing i dont like is i need to pay 30 dollars for parking by day
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 19 mar. 2024
Armando, we're delighted to know your stay at Hyatt Place Minneapolis/Downtown was excellent. However, we hear your concern about the daily parking fee. Please note, it is competitive with local rates. We hope it doesn't deter from your overall positive experience with us. Looking forward to hosting you again in the near future.

10/10 Excelente

ADEMIR

Viaje familiar
Le gustó: Servicios
Breakfeast i did not like
Se hospedó 3 noches en enero de 2024
Respuesta de Customer Service, el 13 ene. 2024
Ademir, it's disappointing to hear that our breakfast didn't meet your expectations. At Hyatt Place Minneapolis/Downtown, we take all feedback seriously and will definitely review your comments to see where improvements can be made for future visits. However, we're happy that your overall experience was positive. Thanks for choosing us, and we hope to host you again soon.

10/10 Excelente

Jonathan Chachipanta

Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 19 ene. 2024
Jonathan, thank you for choosing Hyatt Place Minneapolis/Downtown. We're delighted to see your high rating. This encourages us to keep delivering exceptional experience. Come back soon for another memorable stay.

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy comodo y cerca de todo.
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 21 ago. 2023
Jonathan, es maravilloso saber que encontró Hyatt Place Minneapolis/Downtown convenientemente ubicado y cómodo. Valoramos sus amables comentarios y esperamos darle la bienvenida nuevamente en el futuro.

10/10 Excelente

Carlos

Se hospedó 2 noches en agosto de 2023
Respuesta de Customer Service, el 10 ago. 2023
Thanks for the amazing rating, Carlos!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hyatt Place Minneapolis/Downtown!

8/10 Bueno

Diana

Se hospedó 2 noches en agosto de 2023
Respuesta de Customer Service, el 10 ago. 2023
We appreciate you sharing this positive rating, Diana!The comfort of our guests is important to us so we can't wait to see you back again at Hyatt Place Minneapolis/Downtown. We want to share an even more enjoyable experience with you next time.

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Customer Service, el 26 jul. 2023
Thanks for the perfect rating, Janet!We're pleased to hear that you have fully enjoyed your stay at Hyatt Place Minneapolis/Downtown, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 Excelente

Jessica

Viaje familiar
Le gustó: Limpieza y servicio y personal
Muy bien
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 4 jul. 2023
¡Gracias por tomarse el tiempo para dejar esta calificación maravillosa, Jessica! ¡Esperamos volver a verlo pronto en Hyatt Place Minneapolis/Downtown para que podamos compartir otra experiencia increíble!

10/10 Excelente

SONIA LIZBETH

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me gustó la alberca No me hicieron la limpieza 1 día
Se hospedó 3 noches en mayo de 2023
Respuesta de Customer Service, el 1 jun. 2023
¡Gracias por la gran reseña, Sonia!¡Es excelente que haya disfrutado tanto su tiempo con nosotros! Estamos encantados de que haya apreciado nuestras increíbles comodidades. Nos preocupamos profundamente por la felicidad y la satisfacción de nuestros huéspedes, por lo que abordaremos sus inquietudes con respecto a nuestro servicio de limpieza con nuestro equipo en el futuro. Nos esforzamos por la excelencia, por lo que esperamos poder compartir una experiencia aún mejor con usted pronto.

10/10 Excelente

Luis Y

Se hospedó 1 noche en marzo de 2023
Respuesta de Customer Service, el 11 abr. 2023
Thanks for the perfect rating, Luis!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt Place Minneapolis/Downtown.

10/10 Excelente

Humberto

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo fue excelente
Se hospedó 1 noche en diciembre de 2022
Respuesta de Customer Service, el 24 dic. 2022
¡Gracias por la gran calificación, Humberto!Siempre estamos trabajando arduamente para brindar una experiencia de alta calidad para todos nuestros huéspedes. ¡Es excelente saber que tuvo una estadía encantadora en Hyatt Place Minneapolis/Downtown! ¡Esperamos que planee quedarse con nosotros nuevamente pronto!¡Esperamos su próxima visita!

10/10 Excelente

Luz

Viaje familiar
Le gustó: Limpieza y servicio y personal
Todo excelente . Servicio limpieza cómoda
Respuesta de Customer Service, el 10 nov. 2022
¡Gracias por la maravillosa reseña, Luz!¡Estamos encantados de que haya tenido una estadía tan fantástica en Hyatt Place Minneapolis/Downtown! Es excelente que haya renovado su habitación correctamente y que haya apreciado nuestras cómodas y limpias instalaciones. ¡Nos esforzamos por alcanzar la excelencia y sus elogios nos permiten saber que estamos haciendo nuestro trabajo!Esperamos verte pronto de nuevo para otra experiencia fantástica. ¡Gracias nuevamente por compartir sus comentarios!

8/10 Bueno

Fabricio

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en julio de 2022
Respuesta de Customer Service, el 19 jul. 2022
Thank you for the 8/10 rating, Fabricio! It's great your time at Hyatt Place Minneapolis/Downtown was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience. Thanks again for the feedback!

8/10 Bueno

Christian J

Se hospedó 2 noches en abril de 2022
Respuesta de Customer Service, el 3 may. 2022
Thank you for taking the time to share your review with us, Christian! It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Hyatt Place. Thank you and have a wonderful day!

6/10 Aceptable

Terry

Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Arturo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021
Respuesta de Customer Service, el 23 nov. 2021
Thanks for the fantastic rating, Arturo! It's outstanding we could exceed your expectations during your stay at Hyatt Place Minneapolis/Downtown. We're all looking forward to your next stay with us.

8/10 Bueno

Maria Gabriela

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Devolución de dinero
Todo bien menos el detalle que no me han devuelto Los 100 dólares que me quitaron por mi estadía y y pasó un día y no me devuelven mi dinero, necesito de su ayuda por favor y gracias
Se hospedó 2 noches en septiembre de 2021
Respuesta de Customer Service, el 8 sept. 2021
Agradecemos los comentarios, María Gabriela. Estamos decepcionados de que su tiempo con nosotros no haya sido ideal. Es lamentable que no haya notado todas las tarifas asociadas con su reserva. La tarifa de nuestras instalaciones nos permite ofrecer comodidades adicionales para todos nuestros huéspedes. La información sobre la tarifa de nuestras instalaciones está disponible en nuestro sitio web. Esperamos que nos brinde otra oportunidad para compartir una experiencia más positiva con usted pronto.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El personal muy atento, el cuarto era muy grande y las camas perfectas.
Se hospedó 6 noches en agosto de 2021
Respuesta de Customer Service, el 15 ago. 2021
¡Gracias por la excelente revisión! Estamos encantados de que su estadía en Hyatt Place Minneapolis / Downtown haya sido tan excepcional, ya que brindarles a nuestros huéspedes una experiencia excelente es muy importante para nosotros. Es fantástico que haya apreciado nuestro atento personal y la cómoda ropa de cama, así como nuestras amplias habitaciones. ¡Eso es lo que nos gusta ver! Esperamos volver a recibirlo pronto para otra experiencia fantástica. ¡Que tengas un maravilloso día!

10/10 Excelente

Kayla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’ve stayed at this hotel multiple times. Love the spacious rooms and lobby area. Super clean. Also appreciate the noon check out.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 12 may. 2024
Kayla, it's fantastic to hear that you've enjoyed your multiple stays at the Hyatt Place Minneapolis/Downtown. We're delighted that our ample rooms, welcoming lobby, immaculate cleanliness, and flexible check-out time meet your needs. We look forward to your continued visits to our hotel.

8/10 Bueno

Wendy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and big rooms, good breakfast and convenient parking lot
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 12 may. 2024
Wendy, we're thrilled to know you found the spaciousness of our rooms and the convenience of our parking at Hyatt Place Minneapolis/Downtown quite satisfying. It's also great to hear you enjoyed the breakfast. We're eager to host you again and aim to earn that fifth star.

10/10 Excelente

Ashley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The parking situation is very confusing for this hotel. However, I appreciated them letting me check in early and check out late.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 8 may. 2024
Ashley, thank you for sharing your feedback. We understand that our parking arrangement may be a bit different, and we appreciate your understanding. It's great to hear that you valued the flexibility of Hyatt Place Minneapolis/Downtown with your check-in and check-out times. Looking forward for your next visit, where we aim to make it even better.

10/10 Excelente

sunwb

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good!
Se hospedó 5 noches en abril de 2024
Respuesta de Customer Service, el 6 may. 2024
Sunwb, thank you for taking a moment to recount your experience at Hyatt Place Minneapolis/Downtown. We're delighted to hear your stay was positive. We hope to welcome you back next time you're in Minneapolis.

10/10 Excelente

Crystal

Viaje en pareja
Very clean and friendly
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 6 may. 2024
Crystal, thank you for taking the time to review your stay at Hyatt Place Minneapolis/Downtown. It's wonderful to hear that you found the premises to be immaculate and our team members welcoming. We eagerly look forward to your return visit.

10/10 Excelente

Austin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don’t get to travel often, but this was definitely the nicest hotel I’ve stayed in! Great place to be if you’re seeing a show or a game
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 4 may. 2024
Austin, thank you for your high praise! We're thrilled to hear Hyatt Place Minneapolis/Downtown was the nicest place you've stayed in. It's our pleasure to be a preferred choice for those visiting for a show or game. We eagerly anticipate your next journey with us. Safe travels until then.

10/10 Excelente

Alyssa

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was good evening
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 2 may. 2024
Alyssa, it's great to hear you had a pleasant experience at Hyatt Place Minneapolis/Downtown. Our team is delighted to know that your evening was to your satisfaction. We appreciate your valuable feedback and look forward to welcoming you back in the future.

8/10 Bueno

Steph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel property and staff were both fantastic. We stayed there for a concert at The Target Center. We loved the close proximity to the venue and being able to walk. Note that the parking ramp is extremely tight to get in and out of. Plenty of spots and room once you get down there though.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 1 may. 2024
Steph, it's wonderful to hear you found our location at Hyatt Place Minneapolis/Downtown ideal for your concert visit to The Target Center. We're heartened to know you appreciated our fantastic property and team members. We've made note of your feedback regarding the tight parking ramp, always aiming to improve on our guests' experiences. We hope your travels bring you back our way again soon.

8/10 Bueno

Dani, Sioux Falls

Viaje familiar
I wish we had been told the pool was undergoing maintenance. We have children who wanted to swim and we would have picked another hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 27 abr. 2024
Dani, thank you for taking the time to provide feedback. It is regrettable that certain elements marred your family’s stay, especially regarding the temporary unavailability of our pool features. We always aim to communicate any changes like this in advance and apologize if this was not fully communicated to you. We value your comments and hope this isolated circumstance will not deter you from choosing to stay with us in the future. We'd love to welcome your family back when all of our amenities, including the pool, are fully operational.

4/10 Malo

Brooke

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Was extremely disappointed to find out the pool was closed, we were not told upon checking in at the hotel that the pool was closed for the price of the hotel we would have gone somewhere else it’s a very important amenity to us and the front desk lady seemed extremely uncaring. The only highlight of our visit was our male bartender at 3pm and later on Wednesday April 24th he was absolutely great.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 27 abr. 2024
Brooke, we apologize that you were not satisfied with your recent stay due to the unexpected closure of the pool, an amenity we understand is important to you. We'll certainly pass your comments onto our front office colleagues for better communication in the future. However, it's delightful to know that our bartender provided a memorable experience for you. We're eager to have another opportunity to impress you if you choose to visit us again.

2/10 Terrible

Lonna

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Id prefer an actually listed amout for additional charges.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 25 abr. 2024
Lonna, we appreciate you sharing your feedback. We understand the need for full transparency regarding any extra charges. We strive to ensure that all financial details are clearly communicated and will continuously work on improving this aspect. We hope there will be an opportunity to serve you better in the future.

10/10 Excelente

Theresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 25 abr. 2024
Theresa, thank you for sharing your high rating of Hyatt Place Minneapolis/Downtown. We believe such feedback inspires our team and acknowledges their effort to offer exceptional experiences. We sincerely appreciate your support and anticipate your return for another pleasant visit.

10/10 Excelente

Aumarri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 25 abr. 2024
Aumarri, your high rating for Hyatt Place Minneapolis/Downtown truly warms our hearts. It brings us joy to know that your stay was delightful. We're eagerly looking forward to your return, for more memorable experiences.

8/10 Bueno

Adrian

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
I would stay here again if need to. Rooms are relatively big and comfortable
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 23 abr. 2024
Adrian, it's great to know that you appreciated the spacious and comfortable rooms at Hyatt Place Minneapolis/Downtown. We eagerly anticipate your return.

6/10 Aceptable

MATTHEW

Le gustó: Servicio y personal
Early check-in fee, 30$ parking, nothing impressive
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 22 abr. 2024
Matthew, the team at the downtown Minneapolis hotel appreciates your feedback. Valet service and premium early check-in are amenities provided with convenience in mind, understanding, however, that the value may vary for each guest. Regarding your comment about the general impact of your visit, your perspective is important to us and we're always working to enhance our guest experience. We hope you'll consider us during your future travels.

10/10 Excelente

karla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 23 abr. 2024
Karla, it's wonderful to know that you had a superb experience at Hyatt Place Minneapolis/Downtown. We appreciate the perfect rating and hope you'll visit us again in the future.

10/10 Excelente

edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good property and close proximity to rail and convention center along with other sites
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 20 abr. 2024
Edward, we are delighted that your stay at Hyatt Place Minneapolis/Downtown perfectly combined convenient accessibility with satisfying experiences. We trust the closeness to the rail and convention center enhanced your trip. Your compliment is much appreciated, and we look forward to hosting you again in the future.

8/10 Bueno

Karin

Viaje en grupo
Le gustó: Condiciones de la propiedad
Very nice spacious room and the beautiful view from level 6
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 18 abr. 2024
Karin, thank you for sharing your lovely experience at the Hyatt Place Minneapolis/Downtown. We're delighted you were pleased with your spacious room and the breathtaking view from level 6. Your feedback helps us maintain our high standard of service. We eagerly anticipate welcoming you back on your next visit.

10/10 Excelente

Pa Kou

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 17 abr. 2024
Pa Kou, it's wonderful to hear you appreciated the serene atmosphere at Hyatt Place Minneapolis/Downtown. We hope to welcome you back soon and continue providing a well-rested stay. Safe travels!

10/10 Excelente

Cathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved the free breakfast, excellent! We enjoyed walking on the connected skywalks and browsing shops and eateries.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 14 abr. 2024
Cathy, thank you for sharing your wonderful experience at Hyatt Place Minneapolis/Downtown. We're thrilled to hear that our complimentary breakfast exceeded your expectations. It's great that you were able to explore the skywalks and nearby shops and eateries. We hope to see you again in the future.

10/10 Excelente

Musibau

Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 4 may. 2024
Musibau, it's wonderful to hear that you enjoyed your stay at Hyatt Place Minneapolis/Downtown. Your high rating is a testament to our commitment to providing an exceptional stay for our guests. We hope to have the opportunity to welcome you back in the near future.

10/10 Excelente

Joseph

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 14 abr. 2024
Thanks for sharing the excellent review with us, Joseph!We're so glad that you had an exceptional experience at Hyatt Place Minneapolis/Downtown from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon!Thank you again for taking the time to leave your feedback!

10/10 Excelente

Kirsten

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I am presenting at the Minneapolis Club tomorrow and attended another conference today. I am tired, and hungry with hours of work ahead of me. This is the perfect experience. The staff is excellent, they helped me print materials, they had a delicious salad, hummus, guac, and I could eat good food in my room, get my projects, updated, listening to a show. The VIEW in amazing, it's walkable to restaurants, parks, bars and shops.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 12 abr. 2024
Kirsten, it's delightful to hear that you had such a fulfilling experience at Hyatt Place Minneapolis/Downtown. Our team members are indeed committed to providing assistance wherever needed, like helping print materials. We're glad you enjoyed the convenience of in-room dining and that our culinary offerings met your expectations. Your compliments about our commanding city view and proximity to local attractions are also greatly appreciated. It sounds like our hotel served as the perfect backdrop for your busy schedule. We hope to have the honor of welcoming you back in the future.

8/10 Bueno

Wayne

Viaje familiar
Le gustó: Limpieza y servicio y personal
Good place to stay right downtown. No operating restaurant in the building though and showers did not always have hot water.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 11 abr. 2024
Wayne, thank you for sharing your feedback. It's delightful to know that you appreciated Hyatt Place Minneapolis/Downtown's prime location. While it seems there were a couple of areas you found less satisfactory, rest assured these aspects are currently under review. We aim for a seamless experience for all our guests and hope to offer you a more satisfying stay in the future.

8/10 Bueno

Daniel

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 12 abr. 2024
Daniel, thank you for taking the time to rate Hyatt Place Minneapolis/Downtown. We're thrilled that you had a pleasant visit and appreciate your feedback, which helps us continually refine our guests' experience. We hope to welcome you back soon for an even better stay next time!

10/10 Excelente

Mindy

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
Thank you for the 5/5 rating, Mindy!It's excellent you enjoyed your time at Hyatt Place Minneapolis/Downtown so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

6/10 Aceptable

Kellie

Viaje familiar
Location was good but room was not the cleanest. Hole in blankets and stained bedding and dirty bathroom. Will not stay again.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 9 abr. 2024
Kellie, it's regrettable to hear of the issues you experienced pertaining to cleanliness during your stay. Maintaining high standards of hygiene is one of our top priorities, so we're saddened that this was not your experience. Rest assured, we're taking your feedback into consideration, and improvement opportunities related to cleanliness are being pursued diligently. We hope you reconsider and allow us to serve you better in the future.

10/10 Excelente

Jen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The entrance is a little tricky, but once you get inside the hotel it’s very easy to navigate. The rooms are clean and spacious. The staff is very friendly and helpful. The pool is really great and very few other people used it while we stayed here. The real selling point is the breakfast. It’s a real breakfast with real eggs, sausage, French toast or waffles, fresh fruit, oatmeal, yogurt, and toast. There’s also a variety of juices and good coffee. The convenience of having this great breakfast in the lobby makes staying here absolutely worth it.
Respuesta de Customer Service, el 9 abr. 2024
Jen, it's wonderful to hear that your stay at Hyatt Place Minneapolis/Downtown was enjoyable. We're thrilled you found our venue easy to navigate, enjoyed our spotless and roomy suites, and appreciated our caring team members. It seems our pool provided a tranquil escape and our hearty breakfast was indeed a highlight of your stay. We truly look forward to creating more memorable experiences for you during your next visit.

10/10 Excelente

nicole, Waukesha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The beds were comfortable and breakfast was great. So convenient and enjoyed the hot items.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 9 abr. 2024
Nicole, it's delightful to know that you enjoyed your stay at the Hyatt Place Minneapolis/Downtown. We're glad that the beds provided comfort and that you appreciated our substantial breakfast spread with hot items. We strive to offer convenience and satisfaction to our guests. We hope to welcome you back soon for another wonderful stay!

10/10 Excelente

Sophia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 9 abr. 2024
Sophia, thank you for choosing Hyatt Place Minneapolis/Downtown and leaving us such a fantastic rating on Expedia. We're thrilled to see our efforts to ensure a wonderful stay has resonated with you. We eagerly look forward to your next visit!

10/10 Excelente

Azael

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 7 abr. 2024
Azael, thank you for taking the time to leave a comment. We're pleased to know that you enjoyed your stay at Hyatt Place Minneapolis/Downtown. It's always wonderful to realize that our guests consider us a good choice. We hope you'll visit us again soon.