Vista frontal de la propiedad

Opiniones de My Place Hotel - Shakopee MN

3 out of 5
My Place Hotel - Shakopee MN
3912 12th Avenue East, Shakopee, MN

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 342 de 540 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 110 de 540 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 29 de 540 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 23 de 540 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 540 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yunier

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno el trato excelente trabajo y muy buena s condiciones de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Sherry S, el 6 sept. 2023
Thank you for taking the time to give us this wonderful review!

10/10 Excelente

Rene

Se hospedó 1 noche en abril de 2022
Respuesta de AD, el 16 may. 2022
Thank you for the perfect 10 out of 10 score Rene!

10/10 Excelente

MARIA L

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de Josh Sievers | Director of Operations, el 17 ago. 2020
Thank you for choosing the My Place Hotel of Shakopee Maria. We hope you had a wonderful time in our beautiful city.

10/10 Excelente

Constantin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it was clean, quiet, and comfortable.
Se hospedó 1 noche en mayo de 2024
Respuesta de MPH, el 15 may. 2024
Thank you for choosing to stay at My Place Hotel in Shakopee, MN, and for taking the time to share your experience with us. We are delighted to hear that you found your stay to be clean, quiet, and comfortable.Providing a clean and comfortable environment for our guests is our top priority, and we are thrilled that we were able to meet your expectations during your time with us. Your feedback serves as a great encouragement to our team, and we truly appreciate your kind words.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there is anything else we can do to make your next visit even more memorable, please do not hesitate to let us know.Thank you once again for your positive feedback, and we look forward to seeing you again soon at My Place Hotel.

10/10 Excelente

Laura

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our check in person was amazing. Very efficient and friendly even under pressure when by herself and many people checking in at once.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Christine

Breakfast included would have been nice
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Bashiri

Viaje familiar
Excellent location, friendly staff, cleanliness.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was good. Like the room will come back
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Bette Lynn

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tami

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super friendly staff!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Lisa, Iron

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
I like that the property is pet friendly. It was clean and quiet and a great location for our purpose.
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Kevin

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was not clean. Staff were rude.
Se hospedó 2 noches en abril de 2024
Respuesta de DJ, el 16 abr. 2024
Dear Kevin,I hope this message finds you well. I wanted to personally reach out to you regarding your recent stay at My Place in Shakopee, MN.First and foremost, please accept my sincerest apologies for the disappointment and inconvenience you experienced upon checking in. It deeply saddens me to hear that the cleanliness of your room did not meet our high standards, and that you encountered rude behavior from our staff.Ensuring a clean and welcoming environment for our guests is our top priority, and I am truly sorry that we fell short of meeting your expectations in this regard. Additionally, our staff should always provide courteous and helpful service, and I regret that we failed to deliver on this during your stay.Your feedback is invaluable to us, and I assure you that we take it very seriously. I have personally addressed these concerns with our housekeeping and front desk teams to ensure that appropriate measures are taken to prevent similar occurrences in the future.Please know that this is not reflective of the level of service we strive to provide, and I am committed to making things right for you. If there is anything else I can do to address your concerns or if you would like to discuss your experience further, please do not hesitate to contact me directly at [your contact information].Once again, I apologize for the inconvenience and frustration this may have caused you. We value your patronage and hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,My Place Team

10/10 Excelente

duane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place, with clean rooms. Too bad there was not a continental breakfast or something.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 5 abr. 2024
Thank you Duane for you feedback. Hope to see you soon.

10/10 Excelente

Kathleen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful place to stay! Very nice room and amazingly nice staff!
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 5 abr. 2024
Thank you Kathleen on your feedback. We look forward seeing you soon.

8/10 Bueno

carlotta, Brooklyn Park

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel for the money. Need better water pressure in the showers
Se hospedó 2 noches en marzo de 2024
Respuesta de MP, el 25 mar. 2024
Dear Carlotta,Thank you for choosing to stay at My Place in Shakopee, MN and for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be a good value for your money.We appreciate your comments regarding the water pressure in the showers. Providing a comfortable and enjoyable stay for our guests is our top priority, and your feedback helps us identify areas for improvement.Rest assured, we have alerted our maintenance team to address the water pressure issue promptly. Your satisfaction is important to us, and we will strive to ensure that your next stay exceeds your expectations.Thank you again for your valuable feedback, and we look forward to welcoming you back for an even more enjoyable experience in the future.Warm regards,My Place Shakopee, MN Management Team

8/10 Bueno

Barbara

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good value for a nice hotel.I just wish that they would supply dishes and cutlery for the kitchen.
Se hospedó 2 noches en marzo de 2024
Respuesta de MP, el 19 mar. 2024
Dear Barbara,Thank you for taking the time to share your feedback with us following your recent stay at My Place in Shakopee, MN. We appreciate your input and apologize for any inconvenience caused by our kitchen amenities not meeting your expectations.At My Place, we strive to provide a comfortable and convenient stay for all our guests. While our rooms are equipped with kitchenettes, we understand that our offerings may not align with every guest's needs and preferences. We regret any inconvenience this may have caused during your stay.Your feedback is important to us, and we will certainly take your suggestion into consideration as we continue to evaluate and enhance our amenities and services. If there are any other ways we can improve your experience or if you have any further concerns, please do not hesitate to reach out to us directly.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,My Place Team

10/10 Excelente

Marilyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We requested 1st floor because of our dog. They did it gladly. Very pet friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 5 abr. 2024
Thank you Marilyn we were more than welcome to make sure that your stay was great. We hope you come and see us again.

10/10 Excelente

Michele

Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 12 abr. 2024
Thank you Michele for you feedback. Hope to see you soon.

6/10 Aceptable

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de MP, el 7 mar. 2024
Thank you for taking the time to share your feedback with us regarding your recent stay at My Place Hotel in Shakopee, MN. We sincerely apologize for any inconvenience or misunderstanding you experienced during your time with us.Your satisfaction is of the utmost importance to us, and we regret that we fell short of meeting your expectations during your stay. We appreciate you bringing these issues to our attention, as it allows us to address them and improve the overall experience for our guests.Please know that your feedback is invaluable to us, and we are committed to taking the necessary steps to ensure that similar issues do not occur in the future. We truly value your patronage and hope to have the opportunity to welcome you back for a much-improved stay.If there's anything else we can do to address your concerns or if you have any further feedback to share, please don't hesitate to contact us directly. We appreciate your understanding and look forward to the opportunity to serve you better in the future.Warm regards,

10/10 Excelente

Tess

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The location is super convenient. The water pressure in the shower is amazing! And the girl at the front desk was great!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 5 abr. 2024
Thank you Tess for your feedback. We hope that you come back to see us.

10/10 Excelente

Byron

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the front desk women, very helpful.
Se hospedó 1 noche en febrero de 2024
Respuesta de DJ, el 23 feb. 2024
Thank you for taking the time to leave such a positive review of your recent stay at My Place in Shakopee, MN! We are thrilled to hear that you had an enjoyable experience with us.Our team takes great pride in providing exceptional hospitality and ensuring that our guests feel comfortable and well taken care of during their time with us. It's wonderful to know that we succeeded in making your stay memorable.We truly appreciate your kind words and your recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another fantastic stay.Warm regards,My Place Shakopee Management Team

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice clean rooms. Would highly recommend especially for longer stays, as room had full size fridge and electric stove top.
Se hospedó 1 noche en febrero de 2024
Respuesta de DJ, el 23 feb. 2024
Thank you for taking the time to leave such a positive review of your recent stay at My Place in Shakopee, MN! We are thrilled to hear that you had an enjoyable experience with us.Our team takes great pride in providing exceptional hospitality and ensuring that our guests feel comfortable and well taken care of during their time with us. It's wonderful to know that we succeeded in making your stay memorable.We truly appreciate your kind words and your recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another fantastic stay.Warm regards,My Place Shakopee Management Team

6/10 Aceptable

Cliente verificado

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Servicio y personal
When we first went to our assigned room, our card unlocked the door to an already occupied room. The front desk person changed our room for us but it was very weird. Then we received a phone call the next day, after we had checked out and turned in cards, asking why our stuff was still in the room. I had to tell her that we were placed in a different room.
Se hospedó 1 noche en febrero de 2024
Respuesta de DJ, el 23 feb. 2024
Thank you for taking the time to provide us with your feedback regarding your recent stay at My Place Hotel in Shakopee, MN. We truly value the opportunity to improve based on our guests' experiences.We apologize for the mix-up and any inconvenience it may have caused during your stay. Please know that we have recently brought in new staff members and are actively working to address any issues that may arise. It's important to us that all our guests have a comfortable and enjoyable experience, and we're committed to ensuring that your next stay exceeds your expectations.We appreciate your understanding and patience as we navigate through this transition period. If there's anything specific you'd like to discuss or if there are any further concerns you'd like to address, please don't hesitate to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide you with the excellent service and hospitality that you deserve.Warm regards,My Place Hotel Shakopee Management Team

10/10 Excelente

Helen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and updated. Quiet abd great price
Se hospedó 1 noche en febrero de 2024
Respuesta de My Place Team, el 13 feb. 2024
Thank you for taking the time to leave such a positive review of your recent stay at My Place in Shakopee, MN! We are thrilled to hear that you had an enjoyable experience with us.Our team takes great pride in providing exceptional hospitality and ensuring that our guests feel comfortable and well taken care of during their time with us. It's wonderful to know that we succeeded in making your stay memorable.We truly appreciate your kind words. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another fantastic stay.Warm regards,My Place Shakopee Management Team

8/10 Bueno

Ricardo

Viaje en grupo
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Cuarto 409 nos encontramos con plaga de cucaracha pequeñas...
Se hospedó 1 noche en febrero de 2024
Respuesta de My Place Team, el 13 feb. 2024
Gracias por estar con nosotros. Nos disculpamos por cualquier problema que esto pueda haberle causado y queremos que sepa que hemos investigado esto y tomado todas las medidas necesarias para garantizar que se haya solucionado el problema. Esperamos que se quede con nosotros la próxima vez que esté en la zona.

8/10 Bueno

Lou Ann and Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de De, el 31 ene. 2024
Dear Lou Ann & Gary,Thank you for taking the time to leave such a positive review of your recent stay at My Place in Shakopee, MN! We are thrilled to hear that you had an enjoyable experience with us.Our team takes great pride in providing exceptional hospitality and ensuring that our guests feel comfortable and well taken care of during their time with us. It's wonderful to know that we succeeded in making your stay memorable.We truly appreciate your kind words. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another fantastic stay.Warm regards,My Place Shakopee Management Team

10/10 Excelente

Markham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de De, el 31 ene. 2024
Dear Markham,Thank you for taking the time to leave such a positive review of your recent stay at My Place in Shakopee, MN! We are thrilled to hear that you had an enjoyable experience with us.Our team takes great pride in providing exceptional hospitality and ensuring that our guests feel comfortable and well taken care of during their time with us. It's wonderful to know that we succeeded in making your stay memorable.We truly appreciate your kind words. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another fantastic stay.Warm regards,My Place Shakopee Management Team

8/10 Bueno

Diane

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was clean. Bed was comfortable. Located near many restaurants, entertainment, etc. Staff was friendly
Se hospedó 2 noches en enero de 2024
Respuesta de De Johnson, el 31 ene. 2024
Dear Diane,Thank you for taking the time to leave such a positive review of your recent stay at My Place in Shakopee, MN! We are thrilled to hear that you had an enjoyable experience with us.Our team takes great pride in providing exceptional hospitality and ensuring that our guests feel comfortable and well taken care of during their time with us. It's wonderful to know that we succeeded in making your stay memorable.We truly appreciate your kind words. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another fantastic stay.Warm regards,My Place Shakopee Management Team

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de My Place Shakopee, el 14 ene. 2024
We are glad to see you enjoyed your stay. a clean comfortable room brought to you with top tier customer service is what we strive for. We ahope you travel safe, we'll catch you next time!

10/10 Excelente

Gisel

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de My Place Shakopee, el 10 ene. 2024
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!

6/10 Aceptable

NEIL, DEERFIELD

Viaje en grupo
Se hospedó 1 noche en diciembre de 2023
Respuesta de My Place Shakopee, el 13 ene. 2024
We are glad to hear you enjoyed your stay. A clean, and comfortable room. Brought to you with top tier customer service is what we strive for. Thank you for choosing My Place Shakopee. We hope you travel safe and we will catch you next time!

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Happy 2024!
Stayed here on new years eve! Saved hundreds vs mystic lake hotel! Mystic wanted $600, I paid like $120! To stay here. Staff was great! Room was super nice! Nice beds and loved the kitchen area! Thanks for a great stay!
Se hospedó 1 noche en diciembre de 2023
Respuesta de My Place Shakopee, el 10 ene. 2024
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!

10/10 Excelente

Richard

Se hospedó 1 noche en enero de 2024
Respuesta de My Place Shakopee, el 10 ene. 2024
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!

10/10 Excelente

Jasmine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pretty nice hotel for the price
Se hospedó 1 noche en diciembre de 2023
Respuesta de My Place Shakopee, el 10 ene. 2024
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!

10/10 Excelente

sharena

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was very quick and simple. We had never stayed here so we were surprised to find our room contained a full fridge and stove top. The property was very clean, open parking lot, McDonald's and the Muddy Cow for dining are literally a 1 minute walk. Mystic lake casino is a 6 min drive away. Nearest highway is 169
Se hospedó 1 noche en diciembre de 2023
Respuesta de My place Shakopee, el 10 ene. 2024
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!

10/10 Excelente

Ray

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place
Se hospedó 1 noche en diciembre de 2023
Respuesta de My Place Shakopee, el 10 ene. 2024
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!

10/10 Excelente

Wendy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de My Place Shakopee, el 10 ene. 2024
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, very clean, nice green space for walking dogs.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sherry S, el 27 nov. 2023
Thank you so much for the great review!

10/10 Excelente

Kwanteh

Se hospedó 1 noche en noviembre de 2023
Respuesta de My Place Shakopee, el 10 ene. 2024
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!

8/10 Bueno

gail

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice motel and staff.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sherry Schave , el 20 nov. 2023
Thank you so much for the great review!

10/10 Excelente

Tesuon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sherry Schave , el 20 nov. 2023
Thank you for taking the time to give us this great review!

10/10 Excelente

Teresa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sherry Schave , el 20 nov. 2023
Thank you for the amazing review!

10/10 Excelente

Norma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sherry S, el 11 nov. 2023
Thank you for the great review!

8/10 Bueno

Kay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Sherry S, el 25 oct. 2023
Thank you for the great review!

10/10 Excelente

Erica

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Sherry S, el 25 oct. 2023
Thank you for the amazing review!

10/10 Excelente

Melodie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Sherry S, el 20 oct. 2023
Thank you so much for this great review!

10/10 Excelente

Nancy, Hutchinson

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s always clean & neat.
Se hospedó 1 noche en octubre de 2023
Respuesta de Sherry S, el 20 oct. 2023
Thank you Nancy for taking the time to give us this great review!

10/10 Excelente

Lucinda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Kitchenette was very nice due to the odd hours we were on for this trip. Clean, nice staff.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Sherry S, el 20 oct. 2023
Thank you so much for the great review!

10/10 Excelente

Joseph

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Sherry S, el 20 oct. 2023
Thank you for the great review!