Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 1093 de 1819 opiniones" "
10 - Excelente
1,093
Puntuación de 8, es decir, Bueno. Basada en 391 de 1819 opiniones" "
8 - Bueno
391
Puntuación de 6, es decir, Aceptable. Basada en 195 de 1819 opiniones" "
6 - Aceptable
195
Puntuación de 4, es decir, Malo. Basada en 85 de 1819 opiniones" "
4 - Malo
85
Puntuación de 2, es decir, Terrible. Basada en 55 de 1819 opiniones" "
2 - Terrible
55
9.0/10
Limpieza
8.8/10
Servicio y personal
8.6/10
Servicios
9.0/10
Condiciones de la propiedad
8.8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Ricardo
11 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ricardo
Se hospedó 3 noches en octubre de 2023
Respuesta de Guest Services, el 1 nov. 2023
I'm delighted to hear that you enjoyed your stay! We thank you for your compliments. We are excited to have you back with us again.
8/10 Bueno
Miguel
21 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo muy bien y bien accedo para todo
Miguel
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Services, el 3 oct. 2023
Thank you for your feedback! We are thrilled that you enjoyed your stay with us and look forward to welcoming you back again soon!
10/10 Excelente
Juan Carlos, Fargo
Viaje familiar con niños
11 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel excelente lo recomiendo muy buena atención, muy limpio en general, los cuartos, el hotel, la comida muy deliciosa
Juan Carlos
Se hospedó 2 noches en abril de 2023
Respuesta de Front Desk Agent, el 13 abr. 2023
Gracais para tu opinión!
10/10 Excelente
Roberto Carlos
Viaje en pareja
19 ene. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Buen hotel, conectado con el Mall of america, que facilita el tema del mal tiempo
Roberto Carlos
Respuesta de D. Owens, el 19 ene. 2023
Gracias por sus comentarios, ¡nos encantaría verlo de vuelta pronto!
2/10 Terrible
Erika
Viaje familiar
3 ene. 2023
Le gustó: Limpieza y servicios
Llegamos a la habitación y la cama tenía cientos de pelos, las toallas de los baños sucias. Todo sucio. No me volveré a quedar ahí jamás.
Erika
Respuesta de Augustine Neto, el 6 ene. 2023
Gracias por sus comentarios sobre su estancia anterior. En nombre de Radisson Blu Mall of America, me disculpo por los desafíos durante su estadía. Nos fijamos un estándar mucho más alto que el que experimentó durante su estadía. Tenga la seguridad de que abordaremos los problemas e inquietudes que planteó con los departamentos respetados.
6/10 Aceptable
Roxana
12 ago. 2022
Roxana
Se hospedó 2 noches en agosto de 2022
10/10 Excelente
Grindelia
Viaje familiar
8 feb. 2022
Le gustó: Limpieza y servicio y personal
Muy buena atención todo muy limpio excelente.
Grindelia
Se hospedó 2 noches en febrero de 2022
Respuesta de Hotel Management, el 11 feb. 2022
Thank you for your feedback. We appreciate you choosing the Radisson Blu Mall of America and look forward to welcoming you back again soon!
10/10 Excelente
Silvia
Viaje de negocios
15 nov. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo me gustó
Silvia
Se hospedó 3 noches en noviembre de 2021
Respuesta de Hotel Management, el 15 nov. 2021
Thank you for your feedback. We appreciate you choosing the Radisson Blu Mall of America and look forward to welcoming you back again soon!
10/10 Excelente
Harry
Viaje familiar
1 nov. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo excelente
Harry
Se hospedó 2 noches en octubre de 2021
Respuesta de Hotel Management, el 2 nov. 2021
Thank you for your feedback! We appreciate you choosing the Radisson Blu Mall of America and look forward to welcoming you back again soon!
8/10 Bueno
Silvia
29 sept. 2021
Silvia
Se hospedó 1 noche en septiembre de 2021
10/10 Excelente
ARNULFO
28 jul. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ARNULFO
Se hospedó 2 noches en julio de 2021
Respuesta de Hotel Management, el 2 ago. 2021
Thank you for your feedback! We appreciate you choosing the Radisson Blu Mall of America and look forward to welcoming you back again soon!
10/10 Excelente
Jasmine, Blaine
Viaje familiar con niños
12 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We are close to everything.
Jasmine
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Kianna
Viaje en pareja
7 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Kianna
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services , el 8 may. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!
8/10 Bueno
Robert
Viaje en grupo, Viaje familiar
6 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, great room, lovely decor.
Robert
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Services , el 6 may. 2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you again in the future!
6/10 Aceptable
Vanessa
Viaje familiar, Viaje familiar con niños
5 may. 2024
Le gustó: Servicio y personal y servicios
The rooms could be a bit more cleaner. The sheets to start off with, looked like the pull out couch never been changed.
Vanessa
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Services , el 6 may. 2024
We appreciate your feedback and apologize for any concerns regarding the cleanliness of your room. Ensuring that our rooms meet the highest standards of hygiene is a priority for us, and we regret that we fell short in this instance. We will address the issue with our housekeeping team to ensure that all bedding, including the pull-out couch, is fresh and clean for every guest. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more impeccable stay in the future.
8/10 Bueno
megan
Viaje en grupo
5 may. 2024
Le gustó: Limpieza y condiciones de la propiedad
The overall stay was great. There should be a key card entrance for guests who are staying at the hotel to be able to get into the hotel without having to go down to the first floor and go outside when its after hours, we went to a movie and it got done after the mall closed. This morning around 10am we were gstting ready to pack and we barely heard the housekeeper knock on the door and then she came in, we were confused because checkout wasnt until 12 so we werent expecting anyone to be coming in.
megan
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Services , el 6 may. 2024
We’re glad to hear that your overall stay was enjoyable. Your suggestion for a key card entrance for after-hours access is a great one, and we’ll certainly consider how we can implement this for greater convenience. We apologize for the unexpected disturbance by our housekeeping team. We aim to respect our guests’ privacy and schedule cleaning times appropriately. Your feedback is very valuable in helping us improve our service, and we will address these concerns to ensure a more seamless experience for you and all our guests. Thank you for bringing these matters to our attention, and we hope to welcome you back soon.
10/10 Excelente
Leticia
Viaje en pareja
5 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No complains here very updated and clean building. Nice big restaurant and bar in site. We loved their charcutery board
Leticia
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Services , el 6 may. 2024
It’s fantastic to hear that you had a complaint-free experience and enjoyed our modern, clean facilities. We’re delighted that our spacious restaurant and bar made a positive impression, and it’s great to know that the charcuterie board was a highlight of your stay. Your satisfaction is our top priority, and we’re grateful for your feedback. Thank you for choosing us, and we look forward to serving you again in the future!
10/10 Excelente
Kim
Viaje familiar
5 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, if you want a place in MOA this is the place! Staff, rooms and overall experience is always GREAT!! The only place we stay when we come into town!!
Kim
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services , el 6 may. 2024
We’re thrilled to hear that our hotel’s location and your overall experience with us have consistently met your expectations. It’s wonderful to know that our staff, rooms, and services have contributed to making your stay enjoyable every time you visit. Your enthusiastic feedback is greatly appreciated, and we’re honored to be your hotel of choice when you’re in town. Thank you for taking the time to share your positive review, and we look forward to welcoming you back soon!
10/10 Excelente
Jhovanny
Viaje en grupo, Viaje de negocios, Viaje en pareja
4 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing property only thing is, why do I have to pay for parking if I’m staying at your hotel? Overnight parking $27, not bad but shouldn’t it just be free!? Overall the property is clean and nice, shopping and food options due to MOA.
Jhovanny
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Services , el 6 may. 2024
We’re pleased to hear that you found our property amazing and enjoyed the cleanliness, as well as the shopping and food options provided by the MOA. Regarding the parking fee, we understand your concern. While we strive to offer comprehensive amenities, some services like parking come with additional costs due to the expenses associated with maintaining a secure and accessible parking facility. We continually review our pricing to ensure it remains competitive and reflects the value it provides to our guests. Your feedback is important to us, and we will take it into consideration as we evaluate our services. Thank you for sharing your thoughts, and we hope that the charge does not detract from the overall positive experience at our hotel.
6/10 Aceptable
Katharine
28 abr. 2024
It was nice and convenient being attached to the mall. Check in was very slow, rooms were hard to regulate temperature and you could hear every time someone even just closed their door down the hall. Also no extra blankets and 0 washcloths in the room. Overpriced for all these things, you are paying for the location and some fancy looking chairs in the lobby but nothing else.
Katharine
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services , el 3 may. 2024
Thank you for sharing your feedback. We’re glad you found the hotel’s connection to the mall convenient. However, we apologize for the slow check-in process and the discomfort caused by the room temperature and noise levels. The absence of extra blankets and washcloths certainly does not meet our standards, and we understand your concerns regarding the value for the price paid. We appreciate your candid comments, as they help us identify areas for improvement to enhance our guests’ experiences. We will take immediate steps to address these issues and hope to offer you a more comfortable and satisfying stay in the future.
6/10 Aceptable
Jeff
Viaje familiar
27 abr. 2024
There was a mouse in our room and nothing was done about it. No compensation given.
Jeff
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services , el 6 may. 2024
We sincerely apologize for the distressing experience you had during your recent visit. It’s certainly not the standard we aim to uphold, and we regret that the situation wasn’t resolved to your satisfaction at the time. We understand that this was an inconvenience and would like to discuss how we can make this right for you. Your comfort and peace of mind are our top priorities, and we hope to regain your trust. Please contact our guest services so we can address this matter directly. Thank you for your feedback, and again, our deepest apologies.
10/10 Excelente
Amy
Viaje en grupo
27 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was easy and quick. Employees were very friendly and helpful. You can’t beat the location. We had a great time and great cocktails in the beautiful hotel bar. I will definitely stay here again.
Amy
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services , el 28 abr. 2024
Thank you for sharing your positive experience during your stay at our hotel. We are delighted to hear that you found the check-in process easy and quick, and that our employees were friendly and helpful. It's great to know that you enjoyed the convenient location and had a great time at our hotel bar with delicious cocktails.We appreciate your kind words and are thrilled to hear that you plan to stay with us again in the future. We look forward to welcoming you back for another enjoyable stay. If there is anything we can do to make your next visit even better, please do not hesitate to let us know. Thank you for choosing our hotel.
10/10 Excelente
Shannon
Viaje familiar
25 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Proximity to the mall was
Perfect!
Shannon
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Services, el 25 abr. 2024
Thank you for your feedback. We are delighted to that you enjoyed your stay with us and that the proximity to the mall as perfect. Thank you for choosing to stay with us and hope to serve you and your family again in the future.
8/10 Bueno
Nil
Viaje de negocios, Viaje en pareja
24 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel is nice and clean.
Nil
Se hospedó 1 noche en abril de 2024
Respuesta de Dan Lundin, Hotel Manager, el 24 abr. 2024
Thank you for your kind words! We hope to welcome you back soon!
10/10 Excelente
Benjamin, Hermantown
Viaje familiar
24 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
👍
Benjamin
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 24 abr. 2024
Thank you for taking the time to provide your feedback. We are glad your enjoyed your stay with us. We look forward to welcoming you back again.
8/10 Bueno
Franck, Paris
Viaje de negocios
23 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hôtel de bonne qualité typique à l’américaine donc aucun moyen de couper la VMC bruyante dans la salle de bain. Chambre spacieuse et confortable mais vue depuis la chambre sur la zone technique du Mall of America digne d’un décor post apocalyptique vraiment dommage.
Franck
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 24 abr. 2024
we are glad that you enjoyed your stay with us and that you enjoyed so many aspects of our hotel and we hope you visit us again soon! Sincerely,
10/10 Excelente
Maria, Milwaukee
Viaje familiar con niños
22 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and convenient connected to the mall. The restaurant has great food and the staff is great
Maria
Se hospedó 3 noches en abril de 2024
Respuesta de Dan Lundin, Hotel Manager, el 24 abr. 2024
It's wonderful to hear that you found our hotel to be clean and conveniently located!It's also so great to hear that our restaurant's food and staff met your expectations. We strive to provide our guests with excellent dining experiences and we are thrilled we could deliver that for you.We look forward to welcoming you back on your next visit to Mall of America!
4/10 Malo
Marcos
Viaje familiar
22 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This place acts nicer than it really is. It’s noisy with cardboard-thin walls and no in-room fan control to try to drown out the sound of other guests stomping, slamming doors, talking in the halls, and even urinating in their rooms next door at all hours of the night. The beds are rock hard, sheets scratchy and pillows unsupportive. Will never stay here again.
Marcos
Se hospedó 2 noches en abril de 2024
Respuesta de Dan Lundin, Hotel Manager, el 24 abr. 2024
I am sorry to hear about the issues you faced during your stay. Your experience does not reflect the quality of service we strive to provide. Our topmost priority is our guest's comfort and satisfaction, and we're genuinely sorry that we fell short this time.Our team is continuously working on improvements and your feedback is an important part of this process. We hope that you will give us another opportunity to welcome you back and provide a better experience.
10/10 Excelente
Bertha
Viaje familiar con niños
22 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s attached to Mall of America and makes it easy to come and go without having to exit the hotel. It’s so close to the airport and it has a free shuttle to the airport.
Bertha
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services , el 22 abr. 2024
Thank you for sharing your positive experience with us. We are glad to hear that you found the convenience of our hotel's location attached to the Mall of America to be beneficial for your stay. Additionally, we are pleased that our close proximity to the airport and complimentary shuttle service added to your overall convenience and satisfaction.We appreciate your feedback and hope to have the opportunity to welcome you back in the future. If you have any further comments or requests, please feel free to reach out to us. Thank you for choosing our hotel for your stay.
8/10 Bueno
Maureen
Viaje familiar
21 abr. 2024
Le gustó: Limpieza y condiciones de la propiedad
No housekeeping services; no wash cloths
Restaurant food and service was excellent!
Maureen
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services , el 22 abr. 2024
Thank you for sharing your feedback on your recent stay at our hotel. We apologize for the inconvenience of not receiving housekeeping services and washcloths during your stay. Your comments have been noted, and we will address this issue with our housekeeping team to ensure that all guests receive the necessary amenities and services.We are delighted to hear that you enjoyed the restaurant food and service. Your positive feedback is greatly appreciated, and we will pass on your compliments to our restaurant staff.We value your feedback and strive to provide a comfortable and enjoyable experience for all our guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If you have any further comments or concerns, please feel free to reach out to us.
10/10 Excelente
Teresa
Viaje familiar
21 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a great place to stay if shopping at the mall.
Teresa
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services , el 22 abr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!
8/10 Bueno
Rita
Viaje familiar
19 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Hotel Was Very unique
Rita
Se hospedó 3 noches en marzo de 2024
Respuesta de Dan Lundin, Hotel Manager, el 19 abr. 2024
It's wonderful to hear your observation about our hotel's uniqueness. It is always our aim to provide a distinctive and memorable experience to all our guests. We're glad that you recognized and appreciated this aspect. Thank you for staying with us!
8/10 Bueno
Luke
19 abr. 2024
Luke
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 11 may. 2024
Thank you for your response. We excited that you enjoyed your stay with us. We excited for your next stay.
10/10 Excelente
Chitrina
Viaje familiar
19 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was very nice and it was so convenient to get into the mall.
Chitrina
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services , el 21 abr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!
6/10 Aceptable
Melissa
Viaje de negocios
18 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking is a challenge and there is an extra fee for parking. Love the peloton bikes in the fitness room and complimentary bottle water in room.
Melissa
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services , el 22 abr. 2024
Thank you for sharing your feedback regarding the parking situation at our hotel. We apologize for any inconvenience you experienced with parking and the additional fee. We will take your comments into consideration as we continue to improve our services for our guests.We are glad to hear that you enjoyed the amenities such as the Peloton bikes in the fitness room and the complimentary bottled water in your room. We strive to provide a comfortable and enjoyable stay for all our guests, and we appreciate your positive feedback on these aspects.If you have any further comments or suggestions on how we can enhance your experience at our hotel, please feel free to reach out to us. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
2/10 Terrible
Bryan
17 abr. 2024
Le gustó: Limpieza y servicio y personal
Bryan
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services , el 22 abr. 2024
Thank you for your staying with us. We apologize for any inconvenience that you may have faced during your stay. We are working diligently to make sure our guest enjoys their stay.We hope you give us another opportunity to host you in the future.
4/10 Malo
Dylan
Viaje familiar con niños
16 abr. 2024
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The pool was closed on the night that we stayed. As it is listed as an amenity of the hotel and wasn't available to us, I am going to request a discount on the price for our stay.
Dylan
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 25 abr. 2024
I apologize for the inconvenience you experienced during your stay. It’s certainly disappointing when an advertised amenity like the pool is not available. Thank you for bringing this to our attention, and we hope to improve your experience in the future!
10/10 Excelente
Sherrellis, Roswell
15 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location.
Sherrellis
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services , el 22 abr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!
10/10 Excelente
PATRICE
Viaje familiar con niños
15 abr. 2024
Le gustó: Limpieza y servicio y personal
The lobby is beautiful but the chairs are ripped. The suite room we had was very nice. Loved the bathroom and space.
PATRICE
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services , el 22 abr. 2024
Thank you for your feedback on your recent stay at our hotel. We are pleased to hear that you enjoyed the suite room and found the bathroom and space to be to your liking. Your comments about the lobby chairs being ripped have been noted, and we will address this issue promptly to ensure a more pleasant experience for our guests.We appreciate your positive feedback and look forward to welcoming you back in the future. If you have any further comments or suggestions, please do not hesitate to let us know. Thank you for choosing our hotel for your stay.
10/10 Excelente
kenneth
Viaje familiar
15 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything
kenneth
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services , el 15 abr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!
10/10 Excelente
Hailey
9 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hailey
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services , el 3 may. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!
10/10 Excelente
Maribel
9 abr. 2024
Maribel
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Services , el 3 may. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!
8/10 Bueno
Francis
Viaje familiar
9 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean. The furnishings were a bit old and worn in spots. My one issue is that the main door is heavy so when other renters in the area were exiting their rooms, the door would slam shut. This wasn't an issue during the day, but late at night it was troubling to hear the noise while attempting to rest.
Francis
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services , el 14 abr. 2024
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your room clean upon your stay. However, we understand your concerns regarding the furnishings and the noise from the main door.We are in the process of reviewing each piece of our furnishings that have shown signs of wear to ensure our accommodations meet our standards of quality and comfort. Your comments are invaluable to us in this ongoing effort.Regarding the main door, we apologize for the disturbance caused. We are looking into solutions such as dampening devices that can be installed to prevent the door from slamming. In the meantime, we will remind our staff to be mindful of noise levels, especially during the late-night hours, to ensure all our guests can enjoy a restful night’s sleep.We appreciate you bringing these issues to our attention, and we hope to welcome you back in the future for a more peaceful and enjoyable experience.
6/10 Aceptable
David
Viaje familiar
9 abr. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Housekeeping came far too early each morning. We were still in bed and they were knocking on our door before 11am. And they knock over and over again; it’s quite persistent. Even on our last day, they stopped by around 10am. Now why would they even be knocking on a doors that early on checkout day, when checkout is at noon? It was ridiculous.
David
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services , el 14 abr. 2024
Thank you for sharing your feedback regarding your recent visit. We apologize for any inconvenience caused by the early morning visits and the persistent knocking on your door. Your comments have been noted and will be shared with the relevant team to ensure that such issues are addressed and improved upon in the future. We appreciate your input and strive to provide a more comfortable and enjoyable experience for all our guests. Thank you for bringing this to our attention.
10/10 Excelente
Becky
Viaje familiar
9 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved staying at this hotel. Conveniently attached to the Mall of America which allowed us to stop at our room for small breaks throughout the day. The pool was great for the kids. Most of the vending machine sodas were sold out on multiple floors but that was not a huge issue. Room clean, staff was nice. Bonus was the free shuttle to/from airport
Becky
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services , el 14 abr. 2024
We are thrilled to hear that you enjoyed your stay with us! It’s wonderful to know that our convenient connection to the Mall of America added comfort to your visit, allowing for those much-needed breaks in between your activities. We’re also delighted that the pool was a hit with the kids!We apologize for the inconvenience with the vending machines. We strive to keep them fully stocked and we will certainly address this to ensure that all our guests have access to refreshments when needed.Your kind words about the cleanliness of our rooms and the friendliness of our staff are greatly appreciated. We’re also glad that the complimentary shuttle service added value to your stay.Thank you for choosing our hotel for your family’s adventure. We look forward to welcoming you back soon for another memorable experience.
10/10 Excelente
Richard
9 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Richard
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services , el 3 may. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!
10/10 Excelente
Jill, Garfield
8 abr. 2024
Jill
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services , el 3 may. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!
2/10 Terrible
Kari
8 abr. 2024
Kari
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 28 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Mall of America.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room. Your satisfaction is important to us as we value your stay.
10/10 Excelente
Marcus
8 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Absolutely perfect location!!!!
Marcus
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services , el 8 abr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!
10/10 Excelente
Amy M
Viaje familiar
7 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The woman who checked us in was very helpful and had a very nice"welcoming" personality. I wish I would have remembered her name.
Amy M
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services , el 7 abr. 2024
Thank you for sharing your positive experience with us! We’re delighted to hear that the agent who checked you in left such a warm and welcoming impression. We appreciate your kind words.Our team takes pride in providing excellent service, and we’ll make sure to pass along your feedback to her.We hope to welcome you back soon and thank you for choosing our establishment!