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Opiniones de The Hotel Landing

4.5 out of 5
The Hotel Landing
925 Lake Street East, Wayzata, MN

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 260 de 333 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 49 de 333 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 9 de 333 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 11 de 333 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 333 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Deborah, Carrollton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Hotel Landing sits a block from a lake in a walkable area with many bars, restaurants, and boutiques. The hotel itself is beautiful and the staff helpful. I would recommend it.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Neil

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don't care for the fact that after paying what seems like a premium price to stay there that they feel the need to sponge another $37.98 off of me for a damn resort fee
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Colleen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved everything!!! The best!
Se hospedó 2 noches en abril de 2024
Respuesta de Madison, el 1 may. 2024
Hi Colleen,We are thrilled to hear that! Thank you for being our guest and we hope to see you soon!

2/10 Terrible

Mark

Accidentally booked this hotel and tried to cancel 3 months in advance and was not allowed!
Se hospedó 1 noche en marzo de 2024
Respuesta de SG , el 27 mar. 2024
Dear Mark, I was wondering if I could get some more information from you? It sounds like you made a non-refundable reservation through Expedia. Were you able to speak to the Hotel directly to see what we could do for you? Please feel free to give us a call or have an Expedia representative call us on your behalf. Thank you!

10/10 Excelente

jennifer

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very welcoming and accommodating from even before arrival through departure. Restaurant and bar staff really good and excellent food and drink options. Comfortable room and well appointed.
Se hospedó 1 noche en marzo de 2024
Respuesta de Madison, el 23 mar. 2024
We are thrilled to hear that your experience with us was nothing short of exceptional! Providing a warm and accommodating atmosphere is at the heart of what we do, and it's wonderful to know that our efforts were evident from the moment you planned your stay until your departure.Our team takes great pride in delivering outstanding service, and we're delighted that you found our restaurant and bar staff to be top-notch. Thank you for taking the time to share your positive feedback with us. We look forward to welcoming you back for another exceptional experience in the future! If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.

10/10 Excelente

Brian, Waller

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent property but expensive
Se hospedó 2 noches en enero de 2024
Respuesta de SG, el 15 mar. 2024
Thank you for your feedback and kind review. We hope to welcome you back soon.

10/10 Excelente

Theresa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property and location are beautiful, high-end, but not overpriced!
Se hospedó 1 noche en marzo de 2024
Respuesta de SG , el 13 mar. 2024
Theresa, Thank you for your kind Five Star review! We hope to welcome you back soon.

10/10 Excelente

Mai Lia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love it! Easy to find parking and the staff are very friendly and welcoming. Love how they set everything ready for you. The rooms are very nice. Will definitely come again!
Se hospedó 1 noche en febrero de 2024
Respuesta de SG , el 13 mar. 2024
Mai Lia, We are so thrilled that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excelente

steven

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really a relaxed atmosphere and spa.
Se hospedó 1 noche en febrero de 2024
Respuesta de SG, el 15 mar. 2024
Thank you for you kind feedback and review. We hope to welcome you back soon.

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's a beautifully decorated hotel with a cozy, welcoming atmosphere.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Madison, el 5 ene. 2024
Thank you for your positive feedback! I am happy to hear you enjoyed our holiday decorations and our cozy feel. We look forward to welcoming you back here in the future!

10/10 Excelente

Clifford, Ponte Vedra Beach

Se hospedó 3 noches en octubre de 2023
Respuesta de SG, el 10 feb. 2024
Thank you for your Five Star review! We hope to welcome you back soon.

10/10 Excelente

Kathleen Diane

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice area, hotel was clean and like new. Great communication with staff and management, beginning days before checking in. They are more than willing to cater to your every need. Location was most important on this Christmas travel trip. This hotel was the closest to my daughter's home four minutes away.
Se hospedó 1 noche en diciembre de 2023
Respuesta de SG , el 28 dic. 2023
Hi Kathleen Diane, Thank you for your 5 star review and kind words on our staff. We are thrilled you enjoyed your stay and found a comfortable place to stay during your Holiday. We hope to welcome you back soon.

10/10 Excelente

rod

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de SG , el 28 dic. 2023
Thank you for your kind review! We hope to welcome you back soon.

10/10 Excelente

Brian, Rochester

Se hospedó 1 noche en diciembre de 2023
Respuesta de SG, el 9 ene. 2024
Thank you for your five start review!

6/10 Aceptable

Nick

Se hospedó 2 noches en diciembre de 2023
Respuesta de SG, el 28 dic. 2023
Thank you for your feedback.

10/10 Excelente

Emily

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super friendly staff, convenient location, and easy check-in, check-out process. Dog friendly too...always a bonus.
Se hospedó 1 noche en diciembre de 2023
Respuesta de SG , el 6 dic. 2023
Thank you for your kind review! We hope to welcome you back soon.

10/10 Excelente

Dawn

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Madison, el 14 nov. 2023
Thank you for your rating! We appreciate your feedback and look forward to welcoming you back in the future!

10/10 Excelente

Emily

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de SG, el 13 nov. 2023
Thank you for the kind review.We hope to welcome you back soon!

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay. Loved the proximity to restaurants.
Se hospedó 1 noche en octubre de 2023
Respuesta de Madison, el 5 nov. 2023
Thank you for taking the time to share about your stay. I am happy to hear that you were provided a good guest experience and enjoyed the location of our hotel. We look forward to welcoming you back here again in the future!

8/10 Bueno

Mitchell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de SG , el 23 oct. 2023
Thank you for your kind review. We hope to welcome you back soon!

6/10 Aceptable

Hansjuerg

Se hospedó 3 noches en septiembre de 2023
Respuesta de Madison, el 18 oct. 2023
Dear Hansjureg,Thank you for your feedback. We are glad you enjoyed your stay! We hope to see you back here again soon.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de SG, el 29 oct. 2023
Hi David, Thank you for your kind review! We hope to welcome you back soon.

10/10 Excelente

Becki

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Madison, el 3 oct. 2023
Thank you for your feedback! I am happy to see that you enjoyed your stay and had a good experience with our staff. We look forward to seeing you back here in the future!

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Incredibly helpful staff
Se hospedó 2 noches en septiembre de 2023
Respuesta de Madison, el 25 sept. 2023
Thank you for your feedback! I am happy to hear that you had a good experience with our staff. We appreciate you taking the time to share about your recent stay. We look forward to welcoming you back here again in the future.

10/10 Excelente

Kathleen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of the best hotels we have stayed at and we have done lots of traveling over the years. Staff - outstanding with their service and positive attitudes. Small and cozy Location - walkable to Lake Minnetonka, shops, restaurants
Se hospedó 5 noches en agosto de 2023
Respuesta de SG, el 22 ago. 2023
Thank you for you kind review! We hope to welcome you back soon!

8/10 Bueno

Jeffrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Madison, el 14 ago. 2023
Thank you for your positive rating! I am happy to hear that you enjoyed your stay. We hope to welcome you back here again in the future!

10/10 Excelente

Nancy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I just loved this hotel. Great location & amenities with superior service
Se hospedó 3 noches en agosto de 2023
Respuesta de SG , el 11 ago. 2023
Hi Nancy, Thank you so much for your kind review! We hope to welcome you back soon.

10/10 Excelente

Marianne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great area would stay again
Lovely property and the catering at our business Mtg was great. Comfortable linens and pillows. The slightly over zealous house keeper took an empty water bottle that travel on planes with to get through security even though it was not in the trash. Oh well.
Se hospedó 2 noches en agosto de 2023
Respuesta de Madison, el 7 ago. 2023
Thank you for your kind words. I am happy to hear that you enjoyed our hotel and its services. We strive to provide the best experience for all our guests. We look forward to welcoming you back here in the future.

8/10 Bueno

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love the location, dining options, great parking, did not like that I could hear the person above me stomping all night.
Se hospedó 2 noches en julio de 2023
Respuesta de Madison, el 2 ago. 2023
Thank you for sharing about your recent stay with us. I am happy to hear that you enjoyed our location and everything that came along with it! I sincerely apologize for the noise you encountered during your stay. Please know for next time to please reach out to our front desk staff and they will be more than happy to help assist you with any problems during your stay. We look forward to having you here again in the future!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de SG, el 13 jul. 2023
Thank you for your kind review! We hope to welcome you back soon.

10/10 Excelente

bob, dawsonville

Se hospedó 1 noche en julio de 2023
Respuesta de Madison, el 31 jul. 2023
Thank you for choosing the Hotel Landing. We appreciate your kind rating, and we look forward to welcoming you back here again in the future!

8/10 Bueno

Jane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2023
Respuesta de Madison, el 27 jun. 2023
Thank you for your positive rating! We hope to welcome you back to our hotel in the future!

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en junio de 2023
Respuesta de Madison, el 22 jun. 2023
Thank you for taking the time to leave us a positive rating! We are happy to hear that you enjoyed your stay here!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
A wonderful place to stay! Close to great restaurants and Wayzata Bay.
Se hospedó 3 noches en mayo de 2023
Respuesta de LA, el 22 may. 2023
Thank you for your kind review. We hope to welcome you back soon.

10/10 Excelente

Mark

Se hospedó 1 noche en abril de 2023
Respuesta de SG , el 24 abr. 2023
Thank you for your kind review. We hope to welcome you back soon.

10/10 Excelente

JEFFREY

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
What a perfect place! Location exceptional, so charming and staff wonderful.
Se hospedó 1 noche en abril de 2023
Respuesta de SG , el 14 abr. 2023
Thank you for your kind review! We hope to welcome you back soon!

10/10 Excelente

Clifford, Ponte Vedra Beach

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent stay!
Se hospedó 2 noches en abril de 2023
Respuesta de Andy, el 10 abr. 2023
Thank you so much for your wonderful review! We are so glad you enjoyed your stay with us! Thanks again!

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great get away. Beautiful area, room was great.
Se hospedó 1 noche en marzo de 2023
Respuesta de Andy, el 21 mar. 2023
Thank you so much for your kind review! We are so glad you enjoyed your stay with !

2/10 Terrible

JULIAN

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
I have been charged by both Expedia and the hotel. My original stay was delayed by one day due to the bad weather in Minneapolis. Expedia told me to talk to the hotel and the hotel told me to talk to Expedia. It’s impossible to get through to anyone who can sort this out and make a decision. Very unhappy with the process. Julian Bowen-Rees
Se hospedó 3 noches en febrero de 2023
Respuesta de Andy V, Front Office Manager The Hotel Landing, el 16 mar. 2023
Thank you Julian for your review. We have researched your stay at the Hotel and determined that you were billed correctly. It is likely that what you are seeing as a double charge is the authorizing hold we placed on your credit card for incidentals at check in. Many credit card apps show these holds as charges when they are not an actual charge. If you would like to contact us for further discussion about your bill please call the Hotel at 952-777-7900 and ask to speak with the Front Office Manager. Thanks again Julian, we do apologize for your frustrations with this process.

10/10 Excelente

K.

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023
Respuesta de Andy, el 21 mar. 2023
Thank you for the 5 out of 5! We greatly appreciate it!

8/10 Bueno

robert

Viaje en pareja
Le gustó: Servicios
Near downtown for walking to restaurants and shops. Pleasant village green out front with live music was good.
Respuesta de SG , el 20 ene. 2023
Thank you for you kind review. We hope to welcome you back to the Hotel Landing soon.

8/10 Bueno

karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a wonderful place to stay with a great restaurant
Respuesta de SG , el 17 ene. 2023
Thank you for your kind review. We hope to welcome you back to the Hotel Landing soon.

10/10 Excelente

Douglas

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Getaway
Amazing hotel in a great location. Absolutely fabulous staff. Clean rooms. Restaurant has great food and drinks. Free parking. Easy check-in. A muat stay when in the Twin cities.
Se hospedó 1 noche en enero de 2023
Respuesta de SG, el 17 ene. 2023
Thank you for yor your kind review! We hope to welcome you back to the Hotel Landing soon.

10/10 Excelente

Dan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Easy check in, nice hotel, gym is a little week but clean and adequate.
Se hospedó 1 noche en enero de 2023
Respuesta de SG , el 7 ene. 2023
Thank you for your kind review! We hope to welcome you back to the Hotel Landing soon.

10/10 Excelente

Holly

8/10 Bueno

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022
Respuesta de SG, el 7 ene. 2023
Thank you for your kind review! We hope to welcome you back to the Hotel Landing soon.

10/10 Excelente

Lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice area
Se hospedó 1 noche en septiembre de 2022
Respuesta de SG , el 21 sept. 2022
Thank you for your kind review. We hope to welcome you back soon.

8/10 Bueno

Charles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome area! Bathroom was nice, room itself kinda boring but fine.
Se hospedó 1 noche en agosto de 2022
Respuesta de SG, el 30 ago. 2022
Thank you for your review. We hope to welcome you back soon!

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en agosto de 2022
Respuesta de SG , el 19 ago. 2022
Thank you for your kind review. We hope to welcome you back soon.

6/10 Aceptable

Haley

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal y condiciones de la propiedad
Staff was not very attentive and young. When we arrived, we waited at the front desk for over 10 minutes until a young woman finally came to the desk. She didn’t apologize for making us wait or thank us for waiting. Shower head fell apart. Hotel was clean, however we were disappointed with our stay. We heard a lot of hype about this hotel, but do not think the price is worth the stay.
Se hospedó 1 noche en julio de 2022
Respuesta de SG, el 10 ago. 2022
I am very grateful for your feedback and can assure you that we take your comments very seriously and use feedback such as this to continuously improve. We hope to have the opportunity to welcome you back the near future. Respectfully,