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Opiniones de Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
1225 N Dixie Hwy, Monroe, MI

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 267 de 665 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 225 de 665 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 92 de 665 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 38 de 665 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 43 de 665 opiniones" "

8.2/10

Limpieza

8.6/10

Servicio y personal

7.8/10

Servicios

7.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Efraín

Viaje de negocios
Le gustó: Servicios y condiciones de la propiedad
Everything it’s good
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Ashleigh

Le gustó: Limpieza y condiciones de la propiedad
Had a nice pool and hot tub and good breakfast options
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Ayanna, Louisville

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved my bath..a lot of hotels dont have tubs anymore
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Scott, Oconomowoc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
For the money it was fine. Large pool and whirlpool. Room was clean. The guys cleaning fish outside right by the hotel was a bit of a turn off.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Erica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a great place and will be staying again
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Katelyn

Viaje de negocios, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
So I’ve stayed here twice now, the first time wasn’t the best, but I decided to go ahead and give it another shot. This time around I stayed there while with the military and it was a horrible time. There’s a woman who works front desk, short hair and a little bigger and she was SO rude. That same night, our key cards wouldn’t work at the doors, our room was locked from the inside and had to be busted in, no sorry or offer to move rooms. I stayed for 5 days and the outside door key card reader never worked. It would take us 10 minutes to get inside, I called the front desk to let me in and it seemed like such an issue. My car wouldn’t start the last day and I found the manager who seemed so bothered that I was asking her if she could help me jump my car since I’m obviously traveling from out of state. She then informed me to go find a random guy in the lobby because “my staff are woman and I’m sure they don’t have jumper cables and they’re working.” She never checked to see if I got it, nothing. I ended up just leaving after I got my car jumped and went back to my state, forfeited a whole night because I was so over the hotel. The only positive thing I can say is the bed is really comfortable. The cable in the rooms don’t work, it cuts in and out the whole time the tv is on too. If you’re not staying on the first floor, good luck with hot water because it’s lukewarm at best, and the elevator is a death trap. I won’t be booking anymore stays, I would rather stay ANYWHERE else.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice rooms great place to stay
Se hospedó 1 noche en abril de 2024

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great place to stay
Se hospedó 1 noche en marzo de 2024

4/10 Malo

STEVE

No le gustó: Limpieza y condiciones de la propiedad
The room was musty and stinky, run down very old decor . The only highlight the bedding appeared clean. The room key wouldn’t work to get in the building someone had to let me in. Then I couldn’t get into my room. Had to walk and carry my bag back to the front desk where they reactivated the room keys . I stayed here because the on line reviews gave a 4 star but it’s far from that. It’s between 2 truck stops so it’s also quite noisy
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Scott

Viaje en grupo, Viaje en pareja
Le gustó: Servicio y personal
It was just ok. We didn’t need a 5 star.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Michael

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Audra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ilwe really like the hotel we didnt get to swim like we wanted cause too many people but it was still a nice trip
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Ali

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Nicholas

Se hospedó 4 noches en abril de 2024

6/10 Aceptable

Kevin

Viaje familiar
Le gustó: Servicio y personal
Our bathroom smelled strongly of urine. Pool was a bit run down. Overall, we got what we paid for. Easy to get to, lots of parking, safe. Reasonable price. Reasonable stay.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Shawna

Viaje familiar
Le gustó: Condiciones de la propiedad
Check in was a breeze, from was great for the price. Breakfast was missing items from the photos but still great for FREE!! Bed was comfy & jetted tub was great after a long drive. Will def stay here again!!
Se hospedó 1 noche en abril de 2024

4/10 Malo

Amy

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
We had to be on the 3rd floir and the elevator broke down we both have bad knees and had hard time going up and down stairs. Snacks only on 1st floor and old machine doesnt accept cards. So disappointed not worth money i paid will go elsewhere next time. Lady was rude at the frint desk
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Stephen, Florence

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome stay. Staff is very friendly and helpful, the property is clean, and the rooms are very nice. Will absolutely be back.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location. Friendly staff.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

kevin

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was a good team of staff and a very large public space to sit and read or work or have a social gathering.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Pamela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice for a single night stay.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Deanna

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Mark

Viaje en pareja
Le gustó: Servicios
Nice property, very fair price
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

BenJamin

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Michaela, Sandusky

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Kayleen

Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Brittney

No le gustó: Condiciones de la propiedad
We checked in and paid we never even went in the room because they said the pool was broke which is the only reason we got the room had to go spend money at another hotel
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Laura

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
Stayed one night. It was clean and quiet
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Kandice

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed in a king suite with a jacuzzi tub. It was very clean. The breakfast was good. Overall a great stay!
Se hospedó 2 noches en febrero de 2024
Respuesta de Cole B., el 26 feb. 2024
Thank you for your kind review, Kandice! We really appreciate you taking the time to leave us your comments and feedback! We look forward to hosting you well during your next stay!

8/10 Bueno

Jeff

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Questionable people both working there or hanging around. Otherwise, nice hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Cole B., el 19 feb. 2024
Thank you for taking the time to fill out our online survey about your stay. Your feedback is important to us, and we are sorry for any inconvenience caused during your stay. We hope to host you properly during your next stay.

10/10 Excelente

Tracie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Cole B., el 20 feb. 2024
Thank you for taking the time to fill out our online survey about your recent stay, Tracie! Your feedback is important to us, and we look forward to hosting you well during your next visit!

8/10 Bueno

Big

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Other than the boat load of kids for the birthday party it was fairly quiet.
Se hospedó 1 noche en febrero de 2024
Respuesta de PK, el 5 feb. 2024
Thank for your time to write this review about your stay at the hotel.We appreciate you for choosing to stay with us. You rightly mentioned that we are quiet hotel, and we always focus on comfort and convenience of our guests. I am looking forward to being your host again next time whenever you are visiting the area again.

10/10 Excelente

shirley

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Kristie

Ok
The room is good nothing special. The hot tub is a warm bath and the pool is freezing. There was kids diving in the pool very dangerous.
Se hospedó 1 noche en enero de 2024
Respuesta de Cole B., el 19 feb. 2024
Hello Kristie, Thank you for taking the time to leave us a review. Your feedback is important to us, and we use it to continually make improvements to our property. I am sorry for the situation you experienced with the pool, and we hope to host you properly in the future.

6/10 Aceptable

Keith

Viaje familiar
Se hospedó 1 noche en enero de 2024
Respuesta de Cole B., el 20 feb. 2024
Thank you for taking the time to fill out our online survey about your recent stay, Keith! Your feedback is important to us, and we use this to continually make improvement to our property. We look forward to hosting you properly during your next visit!

10/10 Excelente

Patrick

Se hospedó 1 noche en enero de 2024
Respuesta de Cole B., el 20 feb. 2024
Thank you for taking the time to fill out our online survey about your recent stay, Patrick! Your feedback is important to us, and we look forward to hosting you well during your next visit!

2/10 Terrible

Dawn

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
The hot tub was cold and then stopped working the pool was cold as ice and the temp in the pool area had air on The hotel staff did not care .
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

John

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is a regular stop for us now on our way back to Canada. We haven't tried the pool yet as we usually arrive too late. Like that they have coffee in lobby available and beds are comfortable.
Se hospedó 1 noche en diciembre de 2023
Respuesta de PK, el 5 feb. 2024
We thank you for providing your feedback about your stay with us. We really thank you for keeping us your regular stop on the way to Canada. Thanks for mentioning about the 24hrs coffee in the lobby. I invite you to try out our indoor heated pool and hot tub next time. Its 9 feet deep pool, I am sure you will like it. Looking forward to see you again. Thanks.

8/10 Bueno

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Kelly

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cory

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The desk clerk was exceptionally friendly & helpful The room itself, though clean and quite, was moderately outdated. The laminated desk top was warped & separating , The bathroom door does not close, TV was totally dysfunctional . Considering the state of affairs in the US over the past 3 years these deficiencies are to be expected from coast to crumbling coast.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Lorne

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice place
Great front desk service!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfectly fine.
The lobby area is very nice. My room was completely fine. Everything was as I expected.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Timothy

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal y comodidad de las habitaciones
Clean, friendly, needs repairs.
I want to start by saying the staff there are wonderful. The room was clean and the beds are very comfortable, and the breakfast was great. There are many repairs needed with this hotel. The bathtubs need replaced as there are chips in them, the pool was slimy at on the bottom and steps, and the hot tub was the same. There were several broken tiles and rust in the hot tub, the chemicals also must have been off too. As soon as we got in the hot tub we noticed the cold water coming out of the jets, that the water was grey, and we started itching. The wonderful staff did everything they could for us to make it right and the issues were not on them, it's on the owners.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023