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Opiniones de Hotel Grand A View

3.5 out of 5
Hotel Grand A View
3 RAMPARTS CLOSE, Montego Bay, ST JAMES

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 457 de 739 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 181 de 739 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 43 de 739 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 739 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 739 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Chad

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Team HGV, el 14 feb. 2024
Hi Chad.We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

RAUL

Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Grand A View Team, el 3 jul. 2023
Hi Raul,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

4/10 Malo

Ormilson

Le gustó: Servicio y personal y servicios
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Yisbel

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
Staff was the issue for me
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Andrea

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was supposed to stay for 2 nights but I loved it there and extended my stay for another 3 nights. The hotel felt pretty safe, food was delicious and beautiful location.
Se hospedó 3 noches en abril de 2023
Respuesta de Team HG, el 12 abr. 2023
Hello Andrea,Thank you for your review. It was our pleasure having you here with us and we are happy that you enjoyed your stay. We hope to have you again soon.Regards

10/10 Excelente

Israel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Team HGV, el 10 abr. 2023
Dear Mr. Andrade.We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

8/10 Bueno

Jose

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like their versatility. my room was very noisy and they changed my room
Se hospedó 1 noche en abril de 2023
Respuesta de Team HGV, el 7 may. 2023
Dear Jose.We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

valentina

Se hospedó 2 noches en marzo de 2022
Respuesta de Team HGV, el 10 may. 2022
Dear Valentina, We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you. Looking forward to your next visit. Kind regards, Team HGV

10/10 Excelente

Errol

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Affordable prices, great staff, great location, excellent customer service
Se hospedó 5 noches en mayo de 2024

8/10 Bueno

Paul

The music was too loud and lasted too late into the night
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Andrew

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The sea view was probably the best appealing aspect. However, nothing unique
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Chaena

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed my stay here.
Se hospedó 5 noches en mayo de 2024
Respuesta de Team HGV, el 12 may. 2024
Hi Chaena,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

Janice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en mayo de 2024
Respuesta de Team HGV, el 12 may. 2024
Hi Janice,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

2/10 Terrible

Michael

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Kimberly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Team HGV, el 12 may. 2024
Hi Kimberly,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

8/10 Bueno

Patrick, Southfield

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Need a bathroom on the floor where the restaurant is
Se hospedó 1 noche en mayo de 2024
Respuesta de Team HGV, el 12 may. 2024
Hi Patrick,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

8/10 Bueno

Audrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not many kids
Se hospedó 3 noches en abril de 2024

8/10 Bueno

GARFIELD, FARROCKAWAY

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Atashi

Viaje familiar
Le gustó: Servicio y personal
my mother enjoy herself
Se hospedó 2 noches en abril de 2024
Respuesta de Team HGV, el 12 may. 2024
Hi Atashi,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

Caleb

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a great stay at hotel grand A view. The dtaff were amazing, super kind, friendly and caring. The hotel is great it kind of gives you the hotel/resort feel all at the same time which i thought was very nice and unique. Such a peaceful and well kept property. I will definitely be staying here again in the future
Se hospedó 5 noches en abril de 2024
Respuesta de Team HGV, el 4 may. 2024
Hi Caleb,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

6/10 Aceptable

Lataya

Le gustó: Servicio y personal
No le gustó: Limpieza
I seen a roach in my hotel suite
Se hospedó 4 noches en abril de 2024

6/10 Aceptable

Susan

Le gustó: Limpieza
Very Basic
Se hospedó 1 noche en abril de 2024
Respuesta de Team HGV, el 4 may. 2024
Dear Susan,We thank you for booking your stay with us and for taking the time to give us a review.We look forward to you giving us another opportunity to serve you in the future.Kind regards,Team HGV

4/10 Malo

HARDIK

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very friendly. Rooms were clean. Traffic in front of hotel was loud. Wish the shuttle ran more. No Tuesday's. And more times to the airport. Had to take a taxi to and from airport. Wish they had a lunch menu, instead of just a dinner menu all day long. But the food was very good .
Se hospedó 2 noches en abril de 2024
Respuesta de Team HGV, el 4 may. 2024
Dear Michelle,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

Hines

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was wonderful, stafff were friendly, and they provide a free shuttle to/from airport,gift shops and 2 beaches. Its only 2 restaurants directly near the hotel, one is located on the second floor and the other is down the road.
Se hospedó 3 noches en abril de 2024
Respuesta de Team HGV, el 4 may. 2024
Dear Guest,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

8/10 Bueno

Oyindamola Atinuke

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en abril de 2024
Respuesta de Team HGV, el 4 may. 2024
Dear Oyindamola,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

Delilah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Team HGV, el 4 may. 2024
Dear Delilah,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

Stacy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was great! Very nice view.
Se hospedó 3 noches en abril de 2024
Respuesta de Team HGV, el 4 may. 2024
Hi Stacy,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

8/10 Bueno

Leonie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Most of the A Hotel staff were friendly, courteous and knowledgeable. Dinner is expensive compared to even America's top tourist spots. Some menu items were not available. Dishes were tasty. Hotel is a good stop over for tired long distant travelers both abroad and in Jamaica. Pool nice and clean. Great view of sea from hotel. Great transfers provided to and from Montego Bay airport.
Se hospedó 1 noche en marzo de 2024
Respuesta de Team HGV, el 4 may. 2024
Dear Leonie,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

John W Williams

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff and clean facilities.
Se hospedó 1 noche en abril de 2024
Respuesta de Team HGV, el 4 may. 2024
Dear John,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

6/10 Aceptable

John

Se hospedó 4 noches en enero de 2024

10/10 Excelente

Andrea

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I had a one night stay at Hotel Grand A View before heading to Kingston. Me and my daughter had an enjoyable time there. The room and bathroom were thoroughly clean which is always a big concern for me. The room and bathroom was furnished with modern furniture and equipments. The staff provided great customer service. Very helpful when needed. They communicated promptly via email in response to my questions and concerns regarding shuttle pick up from airport. The complimentary breakfast wasn’t the best but it was okay. We overall had a pleasant stay at Hotel Grand A View. Thank you
Se hospedó 1 noche en abril de 2024
Respuesta de Team HGV, el 4 may. 2024
Dear Andrea,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

kelsie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Warm welcome by staff and felt very safe!! Clean rooms and nice pool! Highly recommend.
Se hospedó 1 noche en abril de 2024
Respuesta de Team HGV, el 21 abr. 2024
Hi Kelsie,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

F

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice view from the dining area. Staff very nice
Se hospedó 1 noche en abril de 2024
Respuesta de Team HGV, el 21 abr. 2024
Dear Guest,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

Keneson

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice comfortable beds, spacious rooms, clean, amazing view
Se hospedó 1 noche en abril de 2024
Respuesta de Team HGV, el 21 abr. 2024
Hi Keneson,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

Lucenette

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We needed a place for one night before we went to our resort! This place was clean, friendly people and convenient!
Se hospedó 1 noche en abril de 2024
Respuesta de Team HGV, el 21 abr. 2024
Dear Lucenette,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

8/10 Bueno

Clive

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access to airport
Se hospedó 1 noche en abril de 2024
Respuesta de Team HGV, el 21 abr. 2024
Dear Clive,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

4/10 Malo

Ed

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Ok so we arrived on a Friday. I sent a message asking what time the shuttle would be there for pickup. We arrived at 215pm. Only shuttle available was for 5pm?? So we skipped the "free shuttle". Arrived at the hotel after PAYING for a taxi. Checked in and went to room. Room had no place to hang any clothes and refrigerator didnt work. Tried to have them do something about fridge. They said they couldn't change it out and didnt offer anything else. The "FREE" breakfast was deplorable. We fed ours to the stray dog that lived across the street. Breakfast was the same every morning. Consistented of horribly made scrambled eggs that until I found eggshell in mine thought they were powdered for sure. The toast was cold and soggy sitting in a buffet server. The other items were somethings I never seen served as breakfast such as Liver and hotdogs and beans. Everything that came from the restaurant was WATERED DOWN including coffee and juice. Even the ketchup was watered down. The poolside bar was only open the Friday night we arrived. They said not enough occupancy to open the bar for food or drink. So not having a working fridge and no bar available ruined poolside activity. Finally when we went to leave we were notified that no "FREE" shuttle on Tuesday because thats the drivers day off. Had to PAY for a taxi to take us back to airport. Avoid this place.
Se hospedó 4 noches en abril de 2024

2/10 Terrible

Larhonda

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This Hotel Never Put $100.00 Back On My Card They Just Took It Out Instead Of Giving It Back To Me The Food Was Horrible Breakfast Sucks
Se hospedó 4 noches en abril de 2024
Respuesta de Team HGV, el 4 may. 2024
Dear Ms. Larhonda,We thank you for booking your stay with us and for taking the time to give us a review.We are very sorry that you did not like our meal selection.As per the incidental deposit of 100.00 same was voided at check out and a copy given to you. You can check to see the receipt that states Voided PreAuth.Regards,Team HGV

10/10 Excelente

LaSharn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 1 noche en abril de 2024
Respuesta de Team HGV, el 21 abr. 2024
Dear LaSharn,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

Anisha, Seattle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was my second stay here! Love the cozy rooms especially the shower, comfy bed and t.v. options. I appreciate their friendly service, delicious breakfast and that this hotel is close to beaches, the town and airport! And ofcourse, the amazing views!
Se hospedó 2 noches en abril de 2024
Respuesta de Team HGV, el 21 abr. 2024
Hi Anisha,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

Suzie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tres bien personnel très aimable et serviable
Se hospedó 4 noches en abril de 2024
Respuesta de Team HGV, el 14 abr. 2024
Dear Suzie,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

Keneson

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay was amazing. Cozy and nice hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de Team HGV, el 14 abr. 2024
Hi Keneson,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

Ethel

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was convenient to stay as I was attending a funeral in close proximity. Short stay, did not get time to use the facilities. Beds comfortable. Check in and out was good. Staff attentive. Lovely restaurant waitress at breakfast. Would recommend for business trips and short stay. . Breakfast could have a bit more variety.
Se hospedó 2 noches en abril de 2024
Respuesta de Team HGV, el 14 abr. 2024
Dear Ethel,We thank you for booking your stay with us and for taking your time to review us.We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV

10/10 Excelente

Judith, South Richmond Hill

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful property. Great view, clean, polite staff. A main road runs directly in front the property so sitting on the balcony outside the restaurant is quite noisy and the smell of diesel is quite strong. Rooms need more pillows. At least 2 per guest would be adequate. Rooms also need blankets instead of cotton sheets. Not warm enough with AC running at night. Hotel restaurant was the main problem. Menu was not interesting and food was not appetizing. Meals tasted as if they were prepared days in advance and heated when ordered, very stale. Jamaica is filled with delicious foods, fruits and fresh coconut water. This hotel fell short on delivering any of those. Luckily, down the street was an amazing restaurant "pepper's". The food was fantastic so, we ate there quite often. The hotel staff kept mum about this hidden gem. We found out from a taxi driver about Peppers!
Se hospedó 4 noches en abril de 2024

4/10 Malo

Javonne

No le gustó: Servicio y personal
Se hospedó 3 noches en marzo de 2024

4/10 Malo

Nestor

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal
Need improve the staff service and restaurant food
Se hospedó 4 noches en marzo de 2024

8/10 Bueno

Andre

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bathroom sink had settled water in it, maintenance had to come and make repairs plus there was still garbage in the trash bin in the bathroom. Aside from that everything else was excellent. Staff, service, food, pool, facility, excellent!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Team HGV, el 21 abr. 2024
Hi Andre,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you most of all we apologize for the inconveniences that occur during your stay.We look forward to you giving us the opportunity to serve you in the future.Kind regards,Team HGV

4/10 Malo

suzette

Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
I liked proximity to airport I was dissapointed as complimentary shuttle was my reason for booking this hotel yesterday.After payment they emailed an alternate day schedule ending 5:30 pm I called ahead but was told it actually ends 5pm so I reached at 4:45 to catch it. My Godson was told that I was advised no shuttle today. I had to waste time and $ finding transit that accepts cards. By the time I got to hotel I was alreasy turned off
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Keneson

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just amazing
Se hospedó 1 noche en abril de 2024
Respuesta de Team HGV, el 14 abr. 2024
Dear Keneson,We thank you for booking your stay with us. We are truly happy that you enjoyed it as it was our absolute pleasure to serve you.Looking forward to your next visit.Kind regards,Team HGV