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Opiniones de Palm View Guesthouse and Conference Centre

2.5 out of 5
Palm View Guesthouse and Conference Centre
22 Delisser Drive, off Queens Drive, Montego Bay, Saint James

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 63 de 200 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 58 de 200 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 43 de 200 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 200 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 200 opiniones" "

8.0/10

Limpieza

7.8/10

Servicio y personal

6.6/10

Servicios

7.0/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Towayne

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Doris Morgan, el 30 may. 2021
Dear Towayne: Thank you for your comments regarding accommodation at Palm View Guest House. We are pleased to learn that you are impressed with our facilities and service. Your comments will be shared with members of staff. We appreciate comments from our guest, because they assist us in improving the services we offer. Kind regards Doris Morgan Operations Manager

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
La señorita de front desk fue muy grosero, las camas eran dos individuales y el refrigerar no servia. Había mosquitos
Se hospedó 1 noche en febrero de 2020
Respuesta de Doris Morgan, Operations Manager, el 29 mar. 2020
Thank you for taking time out to comment on your stay at Palm View Guest House. Your comments will be used as a tool to improve on the service we offer. Once again,we thank you for your patronage, and look forward to being of service to you in the future. Kind regards

8/10 Bueno

lucas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien
Se hospedó 1 noche en febrero de 2020
Respuesta de Doris Morgan, Operations Manager, el 29 mar. 2020
Thank you for selecting Palm View Guest House for your accommodation. We appreciate your comments regarding your stay. Your comments will be shared with members members of staff. Thanks for your patronage, we look forward to welcoming you again in the future. Kind regards Doris Morgan Operations Manager

8/10 Bueno

Samantha, U.S.A.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great value for Jamaica
We booked our room the same morning that we arrived. When we got there a few hours later, we were told that they overbooked and that they had no room for us. When we told them that we already paid, the receptionist made a call and found out that there was indeed a room available. The room was very secure, clean, and had working AC, hot running water, and cable TV. The pool on site was not temperature-controlled but there was no closing time for it so we took a late-night dip. The views are scenic and the area is quiet and safe. We had a car and there was decent secure parking. The WiFi did not always reach our room; but, when it did, it worked.
Se hospedó 1 noche en diciembre de 2017

10/10 Excelente

Sylvia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect for proximity to Montego Bay airport a night before flying out, lovely little pool for a last dip before leaving the island. Very friendly and helpful staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Doris Morgan, Operations Manager, el 21 may. 2024
Thank you for taking the time out to comment on your stay at Palm View Guest House. We are pleased to know that you were impressed with our customer service. Your comments will be shared with members of staff.

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was amazing Definitely recommended
Se hospedó 1 noche en mayo de 2024
Respuesta de Rochelle, el 14 may. 2024
Thank you for choosing Palm View Guest House. We are elated to know that you enjoyed your stay with us. Thanks for the recommendation, it was our pleasure hosting you.

4/10 Malo

Abla

Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
There was a very steep climb to the guesthouse. The front desk staff was not very friendly. The property was quite old and looked abandoned. The pool was filthy. The water pressure in the shower was low. I couldn’t wait to leave. I definitely won’t be back.
Se hospedó 1 noche en mayo de 2024
Respuesta de Doris Morgan Operations Manager, el 6 may. 2024
Thank you for selecting Palm View Guest House for your accommodation. We appreciate your taking time to comment on your stay. Your comments will be used as a tool to improve on the service we offer. Kind regards

6/10 Aceptable

Nicola

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Needs maintenance looks like it was once a nice hotel but this is not the staff since they tried but it just needs a face lift inside out....
Se hospedó 2 noches en abril de 2024
Respuesta de Doris Morgan Operations Manager, el 6 may. 2024
Thank you for selecting Palm View Guest House for your accommodation. We appreciate your taking time to comment on your stay. Your comments will be used as a tool to improve on the service we offer. Kind regards

10/10 Excelente

Sauna lee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Like that the place was quiet, the ambiance was excellent...
Se hospedó 1 noche en marzo de 2024
Respuesta de Doris Morgan, Operations Manager, el 8 mar. 2024
Thank you for taking the time out to comment on your stay at Palm Guest House. We are pleased to know that you were impressed with our facilities and services. Your comments will be shared with members of staff.

8/10 Bueno

Niya

Se hospedó 3 noches en febrero de 2024
Respuesta de Rochelle, el 20 feb. 2024
Thank you for taking the time out to rate your stay at Palm Guest House. We are pleased to know that you were impressed with our facilities and services.

8/10 Bueno

Marcy

Le gustó: Limpieza y servicio y personal
Sharon was a blessing. We enjoyed our stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Rochelle, el 20 feb. 2024
Thank you for taking the time out to rate your stay at Palm Guest House. We are pleased to know that you were impressed with our facilities and services.We will also share your comment with Sharon.

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very close to the airport and town. Staff were great. The pool is very nice. You have private bathroom and bedroom, shared living room and great wifi as well. Great price, very old building but clean and yard is very nice with beautiful plants.
Se hospedó 1 noche en febrero de 2024
Respuesta de Rochelle , el 14 feb. 2024
Thank you for taking the time out to comment on your stay at Palm Guest House. We are pleased to know that you were impressed with our facilities and services. Your comments will be shared with members of staff.

8/10 Bueno

Kimisha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Rochelle , el 14 feb. 2024
Thank you for taking the time out to rate your stay at Palm Guest House. We are pleased to know that you were impressed with our facilities and services.

10/10 Excelente

Ric

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stopover for the night, great pool & deck
Wonderful staff, both Marilyn & Rachel (I hope I got that right, memory isn't so good at my age, lol), very friendly. The place was convenient from the airport, super clean room, good a/c & bed & had a very relaxing and clean pool & deck area with just a little view of Montego Bay. Definitely a great stay except be aware it sits on a steep hill so walking down or up from the main road - especially at night isn't for the faint of heart or stamina! LOL!!
Pool deck at the Palm View Guesthouse, clean & well maintained pool & deck area
Se hospedó 1 noche en febrero de 2024
Respuesta de Rochelle, el 10 feb. 2024
Thank you for taking the time out to comment on your stay at Palm Guest House. We are pleased to know that you were impressed with our facilities and services. Your comments will be shared with members of staff.

10/10 Excelente

Winsome

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Doris Morgan, Operations Manager, el 23 ene. 2024
Thank you for taking the time to comment on your accommodation at Palm view Guest House. We are pleased to know that you were impressed with your stay.We appreciate comments from our guests, because they assist us to improve our service that we offer.Kind regardsbest wishes for a

2/10 Terrible

Raja

Viaje familiar
One queen bed for 3 people.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Doris Morgan, el 23 ene. 2024
Thank you for selecting Palm View Guest House for your accommodation. We appreciate you taking time to comment on your stay.Your comments will be used as a tool to improve on the service we offer.. Kind regards

10/10 Excelente

Daljit

Se hospedó 2 noches en octubre de 2023
Respuesta de Doris Morgan, Operations Manager, el 11 nov. 2023
Thank you for your feedback

8/10 Bueno

Brandon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was nice and friendly the room was fine except no bathroom light other than that my stay at The Palm view was an overall good experience ……
Se hospedó 5 noches en agosto de 2023
Respuesta de Rochelle , el 2 oct. 2023
Thank you for taking the time out to comment on your stay at Palm Guest House. We are pleased to know that you were impressed with our facilities and services. Your comments will be shared with members of staff.

6/10 Aceptable

michele

No le gustó: Limpieza y servicio y personal
House keeping was horrible. No one change the sheets are 5 day stay. No one cleaned the bath room. Just was given fresh towels and that was not given everyday
Se hospedó 4 noches en julio de 2023
Respuesta de Doris Morgan Operations Manager, el 12 jul. 2023
Thank you for selecting Palm View Guest House for your accommodation. We appreciate you taking time to comment on your stay. Your comments will be used as a tool to improve on the service we offer.. Kind regards

2/10 Terrible

ziyad

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Terrible
Se hospedó 1 noche en mayo de 2023
Respuesta de Rochelle, el 29 may. 2023
Thank you for selecting Palm View Guest House for your accommodation. We appreciate your taking time to comment on your stay.. Your comments will be used as a tool to improve on the service we offer.. Kind regards

6/10 Aceptable

Quiyonna

Viaje familiar
Far from food. Unwalkable because on a steep hill so be prepared to pay for expensive taxis every time you want to leave . Room had frig which was nice but saw a big roach and checked out early. Area gates are locked from inside with a padlock and freaked me out until I realized I had a key to it. Staff was nice, and grounds were nice. Room was ok for the price .
Se hospedó 4 noches en mayo de 2023
Respuesta de Rochelle, el 19 may. 2023
Thank you for selecting Palm View Guest House for your accommodation. We appreciate your taking time to comment on your stay.. Your comments will be used as a tool to improve on the service we offer.. Kind regards

4/10 Malo

dearron

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
need somewhere short, and close to airport
The hotel photos didn't look like the same, the hotel is actually very small and run down. The front desk is all it really is a desk, the security isn't the best. The room was a decent size, the bathroom was very small and awkward, to the point the sink was behind the door. The room did have a/c that was plus, but then the circuit kept tripping so the a/c shut off. Then the television channels re not what we expected, and was too nervous to search for channels due to everything looking like it cost. The location of this hotel was great. The view was fabulous. You can see the airport and the ocean from a small walk. The staff was ok, not too friendly but just enough to do their job.
Se hospedó 1 noche en mayo de 2023
Respuesta de Rochelle Vassell, el 12 may. 2023
Thank you for selecting Palm View Guest House for your accommodation. We appreciate your taking time to comment on your stay.. Your comments will be used as a tool to improve on the service we offer.. Kind regards

8/10 Bueno

Melinda

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Wonderful staff
Se hospedó 1 noche en abril de 2023
Respuesta de Rochelle Vassell, el 11 abr. 2023
Thank you for taking the time out to comment on your stay at Palm Guest House. We are pleased to know that you were impressed with our facilities and services. Your comments will be shared with members of staff.

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Pros: Front desk was friendly, sheets and towels clean, close to airport. Cons: Walls very thin. Door to adjoining room only secured with a small latch. Safe didn’t seem to be working. No instructions for the “free wifi” given. Room was tired looking and not very clean. “airport shuttle” means there may or may not be a driver available.
Se hospedó 1 noche en febrero de 2023
Respuesta de Rochelle Vassell, el 27 feb. 2023
Thank you for selecting Palm View Guest House for your accommodation. We appreciate your taking time to comment on your stay.. Your comments will be used as a tool to improve on the service we offer.

8/10 Bueno

Britta

Se hospedó 3 noches en enero de 2023
Respuesta de Rochelle Vassell, el 27 ene. 2023
It was pleasure accommodating you.

10/10 Excelente

Reinaldo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was friendly (specially the front desk) and very helpful, nice clean pool, beautiful garden, the room was very spacious and confortable with all amenities necessary. The place is quiet and the price is excellent. I will definitely recommend it!
Respuesta de Rochelle Vassell, el 16 ene. 2023
Thank you for taking the time out to comment on your stay at Palm View Guest House. We are pleased to know that you were impressed with our facilities and services. Your comments will be shared with members of staff.

8/10 Bueno

pierre

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very close to the airport & the Hip Strip also nice staff.
Respuesta de Rochelle Vassell, el 7 ene. 2023
Thank you for taking the time out to comment on your stay at Palm Guest House. We are pleased to know that you were impressed with our facilities and services. Your comments will be shared with members of staff.

4/10 Malo

Kevin

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
We only slept in the place. Got in late at night and left early in the morning. Property is very dated and in need of some repairs.
Respuesta de Rochelle Vassell, el 7 ene. 2023
Thank you for selecting Palm View Guest House for your accommodation. We appreciate your taking time to comment on your stay.. Your comments will be used as a tool to improve on the service we offer.

8/10 Bueno

Chenoa

Se hospedó 1 noche en noviembre de 2022
Respuesta de Rochelle Vassell, el 7 ene. 2023
Thank you for selecting Palm View Guest House for your accommodation.

2/10 Terrible

Jennifer

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They didnt have any accomidations for me and my family. The place was dark and hard to find. No one answered the phone when we called 4 times to get directioms.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Justin Mc

Le gustó: Servicio y personal
Good location, friendly check in, decent pool. Rooms need cleaning and kitchens don't have any dishes you would want to touch. You have to unlock padlocks on gates just to get to your room which is annoying, but standard in Jamaica if you're not in a resort. They take a key deposit, and it looked like someone might be living in at least one of the rooms. The place would be perfect if the price was a little lower, and properly matched the value you are getting.
Se hospedó 1 noche en octubre de 2022
Respuesta de Doris Morgan, Operations Manager, el 11 oct. 2022
Thank you for selecting Palm View Guest House for your accommodation. We appreciate you taking the time to comment on your stay.We notice you made comments on some things that you were satisfied with, and others that have not met your expectation. Your comments will be used as a tool to improve on the service we offer. Kind regards

8/10 Bueno

Samuel

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Friendly staff, Property is clean. Mini fridge in common area doesn't work and no Television. Where Property is situated is on top of a steep hill, if you don't drive, it's difficult to climb up.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Doris Morgan, Operations Manager, el 19 sept. 2022
Thank you Samuel,for selecting Palm View Guest House for your accommodation. We appreciate your taking time to comment on your stay. Your comments will be used as a tool to improve on the service we offer.. Kind regards

8/10 Bueno

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Miss Dorris is VERY NICE…We arrived while storming and she did not want us to have to walk in the rain and she helped with an umbrella but we were ok 👍 The room is very secure but be prepared for with your own food or beverages. DO NOT TAKE A TAXI FROM THE AIRPORT. Call Amstar and you will be safe ❤️ The TAXI ripped is off. If your phone doesn’t work in the airport go to information first! Don’t go to the taxi podium! ❤️ Again miss Dorris is very sweet and her place is VERY safe!
Se hospedó 1 noche en agosto de 2022
Respuesta de Doris Morgan, Operations Manager, el 19 sept. 2022
Thank you Laura for taking the time out to comment on your stay at Palm Guest House. We are pleased to know that you were impressed with our facilities and services. Your comments will be shared with members of staff. Kind Regards

8/10 Bueno

ROY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
AC was great. Wish they had a small bottle of water to welcome guests. Kettle but no complimentary tea bags. Would be nice to have complimentary tea bags. Overall I would stay there again.
Se hospedó 2 noches en agosto de 2022
Respuesta de Doris Morgan, Operations Manager, el 22 ago. 2022
Dear Roy:Thank you for taking the time out to comment on your stay at Palm View Guest House.We are pleased to learn that you found the AC service great. Your suggestion regarding complimentary water and tea bags will be used as a tool to provide improvement to the service we offer.We thank you for your patronage and look forward to seeing you again in the future.Kind regards

10/10 Excelente

LESLIE, Brooklyn

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Jameo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was very close to the airport and for the price I couldn't ask for much more.
Se hospedó 3 noches en julio de 2022
Respuesta de Doris Morgan, el 6 ago. 2022
Thank you for your comments regarding your recent stay at Palm View Guest House. We are pleased to learn that you were satisfied with the closeness to the airport. We will share your comments with members of staff. Kind regards Doris Morgan

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
The facility was ok. I was attracted to the large kitchen in the photo but the stove doesn't work and hardly anything there to use, i.e, silverware etc. There was no WiFi as advertised. However the host was pleasant and helpful.
Se hospedó 1 noche en julio de 2022
Respuesta de Doriis Morgan, el 19 jul. 2022
Thank you for taking time out to comment on your stay at at Palm View Guest House, Montego Bay.. We ae pleased to learn that you found the facility okay. Please accept our apologies regarding problems you experienced with the WiFi. and unavailability of Kitchen with silverware. We will use these comments as tool to provide improvement on the service offer. Kind regards .

10/10 Excelente

courtney

Viaje de negocios
Le gustó: Servicio y personal
Hi did enjoy my stay
Se hospedó 4 noches en noviembre de 2021
Respuesta de Doris Morgan, Operations Manager, el 30 jun. 2022
Thank you for your feedback and thanks for staying with us. It was our pleasure serving you

10/10 Excelente

Oritta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was polite and nice.
Se hospedó 7 noches en junio de 2022
Respuesta de Doris Morgan, el 29 jun. 2022
Thanks for your comment and thank you for staying with us. It was our pleasure serving you.

8/10 Bueno

Wendy

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Nice place
Se hospedó 28 noches en mayo de 2022
Respuesta de Doris Morgan, el 24 jun. 2022
Hi Wendy Thank you for your comment and thanks for staying with us. It was our pleasure serving you..

8/10 Bueno

Nicola

Se hospedó 1 noche en junio de 2022

8/10 Bueno

Chauntil

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
My stay at Palm View
This site was nice with a at home feel. They don't offer breakfast witch was a bummer for me because I have to eat something by 6am. The place is clean and quiet except for natures noises...
Se hospedó 2 noches en mayo de 2022
Respuesta de Doris Morgan, el 14 jun. 2022
Thank you for selecting Palm View Guest House for your accommodation. We appreciate your taking time to comment on your stay.. Your comments will be used as a tool to improve on the service we offer.. Kind regards Doris Morgan Operations Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Guesthouse Near the MoBay Airport
While this place was clean, it needed a few little touches like a kitchen towel, at least a basic set of dishes/cutlery (even if they charge a deposit, like they do for the key), and more consistent water pressure for flushing the toilet. It was nice to be close to the airport for our departure.
Se hospedó 3 noches en abril de 2022
Respuesta de Doris, el 5 may. 2022
Thank you for taking time to comment on your stay at Palm View Guest House, Montego Bay. We have taken note of your positive and negative comments. From time to time we have an ongoing renovation exercise to improve our facilities and service. Corrective action will be taken to address the areas of concern. Kind regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cool and cozy - 3min from MBJ airport
Nice spacious room, it was clean and the AC on. Check-in was fast and smooth, at the reception. Poolside views are a plus. I just wish the rooftop patio was accessible as it is shown in the pictures. Proximity to the airport and Sunset beach is a plus.
Se hospedó 1 noche en abril de 2022
Respuesta de Doris, el 27 abr. 2022
Thank you for taking the time out to comment on your stay at Palm Guest House. We are pleased to know that you were impressed with our facilities and services. Your comments will be shared with members of staff. Looking forward to welcoming you again in the near future, Kind regards Doris Morgan Operations Manager

10/10 Excelente

paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Place is a lil tired. 2 bedroom2bath apartment is spacious. AC only bingo bedrooms. Best deal for the money. Views, pool, staff are all fantastic!!
Se hospedó 1 noche en abril de 2022
Respuesta de Doris, el 5 may. 2022
Thank you for taking time out to comment on your stay at Palm View Guest House. Your comment will be shared with the staff. We are pleased that you were impressed with the facilities and service . Your comments will be used as a tool to continue our improvement exercise. Kind regards Doris Morgan

2/10 Terrible

Anna

Se hospedó 1 noche en abril de 2022
Respuesta de Doris Morgan, , el 5 abr. 2022
Thank you for contacting us regarding accommodation at Palm View Guest House. Our record is showing reservation made for 2 rooms through hotel .com in the name of Anna for April 2-3, 2022. There is no record to confirm that Anna stayed at Palm View Guest House. Regards

8/10 Bueno

Robert

Le gustó: Limpieza y comodidad de las habitaciones
Love Mobay
Was part of a longer trip
Se hospedó 1 noche en marzo de 2022
Respuesta de Doris Morgan, Operations Manager, el 19 mar. 2022
Dear Andrea: Thank you for taking the time to comment on your stay at Palm View Guest House. We appreciate comments from all our guests because they assist us in improving the service we offer. Our in house guests are being encouraged to report problems experienced during their stay here , so that these can be corrected prior to departure.. We sincerely apologise for the inconvenience experienced, From time to time we embark on in house renovation exercise on the property, which will take place before the end of 2022. Once again, thank you for staying with us. Kind regards Doris Morgan.

2/10 Terrible

Andre

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
There was nothing i like about the property the receptionist was not friendly ask her what her nane was she refuse to tell us, the bathroom and toilet bowl has mold, the kitchen sink was dirty the fan in the living room didn't work the maids clean the room and did sweep or mop it the fridge was rusty and dirty there was a kettle in the kitchen, it was very dirty i had to buy one to use, the face basin in the bathroom had mold too, i would not recommend anyone to stay there the bed was so uncomfortable it give me pain in my back, i took pictures to back up just incase.
Se hospedó 12 noches en febrero de 2022
Respuesta de Doris, el 5 abr. 2022
Thank you for selecting Palm View Guest House for your accommodation. We appreciate your comments. These comments will be used as a tool to implement corrective action... I want to apologise for the inconvenience encountered, and regret that these concerns were not brought to our attention during the period you were here,so immediate corrective action could be taken.where necessary. I am pleased to inform you that we have an ongoing renovation and upgrading exercise in place on the property tp improve the service we offer. kind regards .

8/10 Bueno

Elease

Le gustó: Limpieza
It was comfortable. I only wish it had cooking facility.
Se hospedó 14 noches en febrero de 2022
Respuesta de Doris Morgan, el 10 mar. 2022
Dear Elease: Thank you for your comments regarding your accommodation at Palm View Guest House. We regret to learn that we did not meet up to all your expectations and wish you had cooking facility. We are pleased that you found the accommodation comfortable.. Your comments will be used as a tool to improve on the service provided. Kind regards Doris Morgan Operations Manager

6/10 Aceptable

Pearl

Le gustó: Limpieza
Ok stay
The property is beautiful and lovely view. The suite was pretty large and staff was friendly. Excellent breakfast and communication. Water was warm. Refridgerator needs to change. A new one needs to ne put in the suite. Has rust and leaking water. More lighting in the living area. The bed was too hard for me. Maybe some people like a hard bed but i cant do hard beds. By the last night of my stay, i wouldnt have been able to spend another night. My back was hurting me. But i didn't ask for a matress topper. Maybe if i had asked they prob would have provided it. They would need a soft mattress topper incase someone cannot sleep on a hard matress. They also need bigger pillows. Those little pillows looks like travel pillows. The ones online looks bigger than what i actually got. The pictures of the suite i was in, looks alot better online than in person. I will say that my stay was average, 7 out of 10.
Se hospedó 5 noches en enero de 2022
Respuesta de Doris Morgan, el 7 mar. 2022
Thank you for staying with us and thanks for your feedback