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Opiniones de Sandals Royal Caribbean - ALL INCLUSIVE Couples Only

5 out of 5
Sandals Royal Caribbean - ALL INCLUSIVE Couples Only
Mahoe Bay, Montego Bay, Saint James

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 208 de 445 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 120 de 445 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 66 de 445 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 33 de 445 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 445 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.8/10

Servicios

8.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en febrero de 2021
Respuesta de Hugo Perez, el 29 mar. 2021
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excelente

Nickolas

Se hospedó 4 noches en febrero de 2024
Respuesta de sara, el 8 may. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Joel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de HP, el 4 mar. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Aceptable

rafik

Le gustó: Servicio y personal
Se hospedó 9 noches en enero de 2024
Respuesta de HP, el 23 feb. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 Bueno

Bernadette, Barrie

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful staff, fantastic entertainment amazing food
Se hospedó 7 noches en enero de 2024
Respuesta de HP, el 5 feb. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 Terrible

Nadir

Se hospedó 4 noches en enero de 2024
Respuesta de HP, el 5 feb. 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Excelente

John Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic! Service was top notch and everything was wonderful!
Se hospedó 4 noches en enero de 2024
Respuesta de HP, el 9 ene. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Paula

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was lovey quite food very food staff excellent room clean and quite
Se hospedó 4 noches en diciembre de 2023
Respuesta de HP, el 9 ene. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Brittny

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All around prefect. Will definitely be back
Se hospedó 5 noches en noviembre de 2023
Respuesta de Sara, el 1 dic. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Aceptable

felicia

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 6 noches en octubre de 2023
Respuesta de HP, el 3 nov. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Excelente

NOVIA, TETERSPURG

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I wish I would have booked the ocean view! Overall beautiful place, beautiful beaches and offers a lot to do.
Respuesta de HP, el 31 oct. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Excelente

Floriselda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like a lot, very clean, nice service, very friendly . helpful, nice beach ,good food, good transportation Excellent I will came back
Se hospedó 4 noches en septiembre de 2023
Respuesta de HP, el 22 sept. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 Malo

Jasmin

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 6 noches en septiembre de 2023
Respuesta de HP, el 22 sept. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Excelente

kanwal

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service and great value for money!!
Se hospedó 4 noches en septiembre de 2023
Respuesta de HP, el 18 sept. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 Bueno

Gwynn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
N/a
Se hospedó 3 noches en julio de 2023
Respuesta de HP, el 12 sept. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Anne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is the most relaxing vacation I've been on. My boyfriend and I felt like we had unlimited privacy. we laid on hammocks on the water overnight and laid in the cabanas and weren't bothered. I love how photographers walk around asking if you want your picture taken, I purchased some of them! staff was lovely. I highly recommend making reservations for dinner in advance at the other sandals resort that you can take the bus to, we wanted to go to the steakhouse and they were booked for our last 3 days sadly. amazing trip!!
Se hospedó 4 noches en enero de 2023
Respuesta de HP, el 5 sept. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Wilmo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really awesome!!! Definitely coming back.
Se hospedó 4 noches en agosto de 2023
Respuesta de HP, el 30 ago. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Christopher

Se hospedó 4 noches en agosto de 2023
Respuesta de HP, el 15 sept. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Lori A., Lumberton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Highly recommended
Se hospedó 6 noches en agosto de 2023
Respuesta de Sara, el 21 ago. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Tanavia

Viaje en pareja
Customer service was exceptional! Friendly people everywhere. We had a great time! The food was great, and we loved the option of eating and touring both Sandals resorts! We will be traveling back again soon!
Se hospedó 4 noches en agosto de 2023
Respuesta de HP, el 16 ago. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bueno

Mary, Plano

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de HP, el 16 ago. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Aletha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved everything it offers except the Food. All food was cold unless you ordered a burger and fries or a pizza. Breakfast was the worst.
Se hospedó 3 noches en julio de 2023
Respuesta de HP, el 7 ago. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 Malo

MELISSA

Se hospedó 3 noches en julio de 2023
Respuesta de HP, el 16 ago. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience.

10/10 Excelente

Charles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 4 noches en julio de 2023
Respuesta de HP, el 26 jul. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Aceptable

Gregory

Se hospedó 4 noches en mayo de 2023
Respuesta de HP, el 27 jun. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

4/10 Malo

Thomas

Viaje en pareja
No le gustó: Servicio y personal
I liked the island cabanas. Staff was unfriendly in most cases. The staff held all the lounge chairs for special customers so we had no were to go to get out of the sun. I would not consider coming back. No real good beach.
Se hospedó 7 noches en abril de 2023
Respuesta de HP, el 1 may. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Excelente

corey

Se hospedó 4 noches en abril de 2023
Respuesta de HP, el 22 may. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bueno

Octavia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I think i would have preferred being at Sandals and not the caribbean….
Se hospedó 4 noches en abril de 2023
Respuesta de HP, el 24 abr. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Excelente

Jesse

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en abril de 2023
Respuesta de HP, el 16 may. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Jacinda, Dubuque

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Easy to get to, people were great, service was great. Loved Jodiann at the French place, and Dwayne with the dive shack. There was a fav bartender at the beach bar but I can't think of his name.
Se hospedó 4 noches en marzo de 2023
Respuesta de HP, el 3 abr. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Gigi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My husband and I had a great time at Sandals Royal Caribbean in Montego Bay. Everything was super! The employees were kind, polite, helpful, and friendly all the time. We enjoyed the food, too. We didn’t have a butler on this trip, and we still had a great time. Our room overlooked a garden area with pool and hot tub access. We are already ready to go back for another stay.
Se hospedó 7 noches en marzo de 2023
Respuesta de HP, el 30 mar. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Lisa M, Hollis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved this property food is great just needs a few more restaurants
Se hospedó 4 noches en marzo de 2023
Respuesta de HP, el 14 mar. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place. So clean and safe. Food was great staff was so nice. We would go back
Se hospedó 4 noches en febrero de 2023
Respuesta de HP, el 9 mar. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 Excelente

Michele

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Vernon from Sandles helped us so much when Expedia messed up my name. Thank you Vernon and all the so staff at Sandles for the best vacation ever. Shout out also to Ronaldo and Peanut
Se hospedó 4 noches en marzo de 2023
Respuesta de HP, el 9 mar. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

8/10 Bueno

Jacqueline

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great, relaxing, peaceful place to vacation. The staff are so helpful and most greet you with a smile and kind words. There are cats that try to come into your room, if the door is left open. They keep the critters down, so that is nice. Screens on the doors would help, but we will definitely go back!!
Se hospedó 4 noches en febrero de 2023
Respuesta de HP, el 3 mar. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Sharnael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Every issue
Se hospedó 4 noches en febrero de 2023
Respuesta de HP, el 21 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

8/10 Bueno

Ashley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very chilled out. Nice, quiet beach
Se hospedó 6 noches en febrero de 2023
Respuesta de HP, el 21 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 Excelente

Jonacee

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room and staff
Se hospedó 3 noches en febrero de 2023
Respuesta de HP, el 21 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 Excelente

Trent

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved our stay. Staff is wonderful.
Se hospedó 5 noches en febrero de 2023
Respuesta de HP, el 16 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 Excelente

Gina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was one of the best vacations I have ever been on. The property was clean and the staff was so accommodating and friendly. I wouldn't change a thing!!
Se hospedó 4 noches en febrero de 2023
Respuesta de Sara, el 23 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Marcia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved all services, the head chef is amazing, the staff is very professional and friendly, the manager is great! So I highly recommend it! For sure I’ll come back!
Se hospedó 7 noches en enero de 2023
Respuesta de HP, el 14 feb. 2023
Dear Valued Guest, Your all–inclusive package includes roundtrip airport transfers and arrangements are made by Sandals – no action on your part is required. Immediately outside of customs at the airport, you will find a Sandals Desk. A representative will lead you to your designated transportation vehicle that will take you to the resort. Enjoy your stay with us!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing
Se hospedó 5 noches en febrero de 2023
Respuesta de HP, el 10 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bueno

James, Aberdeen

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
The staff could not handle special requests very well. They seemed to be trained to only provide things that were “on the menu” and anything different was difficult for them.
Se hospedó 5 noches en febrero de 2023
Respuesta de HP, el 8 feb. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

8/10 Bueno

john

Le gustó: Limpieza y servicio y personal
Overall a good place to have a vacation
Well kept, very friendly and clean resort. Dining options very good as was the house wine. If you are short you will need to get steps to get into bed as it is absurdly high. Bedding felt a bit damp. However for us the good points out weighed the bad and we will return. Star attractions for us were the au natural beach and the Japanese restaurant. Service excellent everywhere. We had a room with butler who did as much as we wanted. Hotel does need renovating and food and drink quality not quite up to the hype.
Se hospedó 8 noches en enero de 2023
Respuesta de HP, el 6 feb. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

6/10 Aceptable

Sandra Ann

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios
The Staff at this Sandals Resort was beyond OUTSTANDING aside from 2 different situations. They do everything in their power to help you and they are extremely friendly. The only time we saw a difference was our last 2 days with the beach service and the staff in the one restaurant that serves fish and chips I forget the name, they were not all that great when it came to service. The French restaurant was fantastic and we sat to have dinner on our last night and it downpoured so we went to another restaurant and the Hostess from the French restaurant found us and brought us back over now that's what I call SERVICE she was wonderful and a true asset to your company!!!! I had a horrible situation when we arrived realizing I left my fanny pack with my wallet and roughly $550.00 cash, drivers license, credit cards as well as a little medication. I was in a total panic and the Driver "Ray" that picked us up at the airport saved the day! The resort tried to call Spirit but Ray had a friend that worked in Customs I believe and he made a call and they had my stuff and someone from Spirit Airlines had sent it to Customs. I was beside myself and felt like my trip was completely ruined. Ray took the time to drive us back to the airport and walk me all the way to meet his friend in customs and very single thing was in my wallet! Ray I hope they show you this note because I am forever. grateful to you and if it wasn't for you I honestly don't know what I would have done!!!!!!!!!!!!!!
Respuesta de HP, el 1 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards!

6/10 Aceptable

Sheldon, Silver Spring

Viaje en pareja
Le gustó: Limpieza
Aneke who cleaned our room was fantastic, the wait staff and bartenders were superb. Two of our dinners were abhorrent because of the wait times to get served our food, but otherwise the food service was good to great. Check in, which should be easy given that we checked in online, took too long and was subpar. the Sandals Club did not make us feel special it too was subpar compared to other club lounges at other 5-star resorts. Lastly, while they were pleasant, the club concierge staff did the minimum with each request. Our dining reservations were better served by the gourmet experience staff not the club concierge. Lastly this resort needs a major renovation, just not up to par with their sister property in Montego Bay...
Respuesta de Hugo Perez, el 2 dic. 2022
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience.Kind regards

10/10 Excelente

REMANDA ST

10/10 Excelente

Yunior R

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the fact that it has the private island, even though I didn't stay there, the view from the main land is awesome. The beach is small but vey nice.
Se hospedó 5 noches en septiembre de 2022
Respuesta de Hugo Perez, el 12 sept. 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

6/10 Aceptable

Roselyn

Le gustó: Limpieza, servicios, condiciones de la propiedad
Have a a clear understanding of your room type and name. Also, I would request I need new sets of towels daily and request to change bedding every 3 days or more.
Se hospedó 6 noches en agosto de 2022
Respuesta de Hugo Perez, el 22 ago. 2022
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience.Kind regards

10/10 Excelente

Damian M

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Service, was excellent, the staff work very hard, especially the house keeping department, Evalyn, she kept the room clean, smelling fresh at all times. My experience at the Sandals, was one in a million.
Se hospedó 3 noches en agosto de 2022
Respuesta de Hugo Perez, el 17 ago. 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards