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Opiniones de Casa Munras Garden Hotel & Spa

3.5 out of 5
Casa Munras Garden Hotel & Spa
700 Munras Ave, Monterey, CA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 889 de 1345 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 296 de 1345 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 101 de 1345 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 33 de 1345 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 26 de 1345 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Rachelle

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en junio de 2023
Respuesta de Casa Munras Garden Hotel & Spa, el 26 jul. 2023
Hi Rachelle,Thank you for the ratings. We strive to provide each of our guests with a positive experience. We hope you will allow us another opportunity to show you our true level of hospitality and interest in serving you properly during your next visit to Monterey.Sincerely,Casa Munras Garden Hotel & Spa

10/10 Excelente

Angel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La seguridad, personal amable, la condición del cuarto, la arquitectura y localización.
Se hospedó 1 noche en mayo de 2023
Respuesta de Casa Munras Garden Hotel & Spa, el 21 jun. 2023
Hi Angel,Thank you for the wonderful review and 5-star rating. We're glad our staff was accommodating, and you had a great time staying with us and enjoyed our location. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Casa Munras Garden Hotel & Spa

6/10 Aceptable

Wilson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

10/10 Excelente

Fernando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno todo
Quedamos muy conformes, nuestra estadía fue muy buena y placentera.
Se hospedó 1 noche en junio de 2021
Respuesta de Inns of Monterey Management, el 7 jun. 2021
Hi Fernando, Thank you for the wonderful review and comments. We're so glad to hear you had a pleasant and good time staying with us. We look forward to welcoming you back again soon. Sincerely, Inns of Monterey Management

10/10 Excelente

Traci

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had one of our favorite stays here! Such a beautiful room and a wonderful restaurant on site. We will stay here every time we come to Monterey!
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Cyndi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We like this hotel. It’s really nice, cute and quaint. The only problem (probably because of the age) is that we had a bit of a noise issue. Between the sound of the people “stomping around”above us, the wind whistling in the crack around the front door and the sound of the heater going on all night, we had some trouble sleeping. Otherwise we would highly recommend it.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Denise

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and cozy. Loved the fireplace. Will stay again.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Alejandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed for one night, but I wish I would’ve stayed a few more nights. It was such a nice, quiet hotel. I will definitely be staying here next time I’m in town.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Ruttanatip, Fitchburg

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Helpful and friendly staff, great location to downtown & eateries, and easy access to public transportation
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was in a great location. The plants, flowers and overall garden areas were pretty. The rooms were clean and well maintained. My only complaint is small - I asked for a wake-up call and I didn’t receive one.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

lynn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pet friendly
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Yanna, Princeton

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Small and not ventilated room. Otherwise comfortable bed with clean bedding, clean and spacious bathroom. Convenient location.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

CALEB

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The cleanliness is exemplary. The entire staffs from the cleaning crew and front desk were outstanding in taking care of us during our stay.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Kevin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the room, would definitely come back for a weekend getaway.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Christina

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Scott, Irvine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We are half way through our stay. On the plus side, I do like the location, as it’s close to downtown and very walkable. Check in was easy and the employee was very nice and helpful. They do charge $17/day to park, which is unnecessary. It’s all open parking, and the “free” car charger is not working. The room is large and clean and the bed is comfortable (soft). We got put in an accessible room, which is fine. You can tell the room was either a smoking room at some point, as there is a very faint smell still lingering in the room. The room is also close to the maintenance shed and dumpster, so it’s kind of noisy, even very early in the morning. For the price paid, I would at least expect some complimentary water bottles in the room, especially since it marathon weekend. Most hotels I’ve stayed in for races usually do some nice extras for the runners these weekends. Overall, this is a decent place to stay while in Monterey, but there were still a few negatives to keep me from bumping it up a star.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Mike

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Timothy

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the open air style of Casa Munras. Walking out of the room into gardens with the seagulls and sunshine is my style. So much better than a big hotel on the water where you cannot gain access to the water, or the sun, smells and nature that make Monterey great.
Se hospedó 4 noches en abril de 2024

6/10 Aceptable

Kushan

No le gustó: Servicio y personal
It was average quality and the reception was not welcoming. On top of that they charged almost 20 to park outside in the open lot Lol. They could have covered that in the price of the hotel. We also were irritated with the constant swimming pool pump running all night next to our room.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jeff

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms were clean and area was very quiet
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Nathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Helen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
great stay
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Paula

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cute
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Rick

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was more then we expected. It was all excellent.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Darleen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient location where you can walk everywhere you want to go in Monterey. Beautiful, clean property with a superbly friendly staff. We've stayed here several times and it never disappoints!
Se hospedó 2 noches en abril de 2024

8/10 Bueno

JoAnna

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was charming and I traveled with my pup. I felt having wood floors was a challenge especially hearing everything from the person staying above me. The room was smaller then I had thought, access to the mini fridge, the small details of the room felt dated. Like a glass table and large chair that took up space that was unusable. There were no trash bags so it felt like it wasnt the cleanest so i was taking it outside, we stayed in room 151. I am a federal employee so i would stay at the Hyatt with the spacious of their rooms, the carpet, and layout. Walking around the area it felt nice but the room was dark, small and oversized furniture for such an already small room with no carpet wasnt for me.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Monserrat

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was our second time staying at this place and it was just as good as the last one. The rooms are clean and the hotel feels safe. We will definitely stay here again.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Mary, Oxnard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in was easy and fast, dinning at Esteban’s was delicious our server was very attentive (Salome). Will definitely stay here again.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Daniel

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Kevin W.

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing property. Close to everything Wonderful staff
Se hospedó 2 noches en abril de 2024

10/10 Excelente

David, Eastham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Diana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Omar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect family oriented stay.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Radia

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Elvira

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
perfect location, walkable distance to downtown and staff is very friendly really enjoyed how pet friendly they are
Se hospedó 2 noches en marzo de 2024
Respuesta de Casa Munras Garden Hotel & Spa, el 22 abr. 2024
Dear Elvira,Thank you for the outstanding 5-star ratings and comments. We're glad our staff was very friendly, and you had a perfect time staying with us while enjoying our location and pet-friendly accommodations. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Casa Munras Garden Hotel & Spa

8/10 Bueno

Jenna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

bill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Craig, Washington

Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bed and pillows were extra comfy. Staff was great. Was not impressed with the restaurant but there were lots of dining options nearby.
Se hospedó 3 noches en marzo de 2024
Respuesta de Casa Munras Garden Hotel & Spa, el 22 abr. 2024
Dear Lisa,Thank you for the positive ratings and reviews. We're glad our staff provided great service and that you had a comfortable time staying at our hotel. We appreciate your feedback regarding our restaurant and have shared it with our team. We hope this does not deter you from staying with us in the future, and we have the opportunity to welcome you back during your next visit to Monterey.Sincerely,Casa Munras Garden Hotel & Spa

10/10 Excelente

Christina, Fort Myers

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’m a repeat guest. Love the place and location
Se hospedó 4 noches en febrero de 2024
Respuesta de Casa Munras Garden Hotel & Spa, el 22 abr. 2024
Dear Christina,Thank you for the excellent 5-star rating and reviews. We're always delighted to hear that repeat guests have a lovely experience and return to our hotel. We appreciate guests such as yourself and are happy to hear you enjoyed our location. We look forward to welcoming you back again soon.Sincerely,Casa Munras Garden Hotel & Spa

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Ariel

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and accessible. I received a welcome text the morning before check in. The staff was available and answered all of our questions. The hotel is very well located. About an 8 minute walk from the wharf and an old downtown area. Lots of food, bars, desserts, and breakfast. The grounds are beautiful! And the heated pool was a fun surprise 😁
Se hospedó 2 noches en marzo de 2024
Respuesta de Casa Munras Garden Hotel & Spa, el 22 abr. 2024
Dear Ariel,Thank you for the outstanding 5-star ratings and comments. We're glad our staff was very accommodating and that you had a beautiful time staying at our hotel and enjoyed the outdoor heated pool and our location. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Casa Munras Garden Hotel & Spa

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed everything about it! Will stay on our return in the future and will recommend to friends and family.
Se hospedó 4 noches en marzo de 2024
Respuesta de Casa Munras Garden Hotel & Spa, el 22 abr. 2024
Dear Jason,Thank you for the wonderful 5-star ratings and comments. We're glad you enjoyed everything our hotel has to offer, and we appreciate the recommendations to your family and friends. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Casa Munras Garden Hotel & Spa

10/10 Excelente

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My only complaint was the room was small and having to pay for parking every day.
Se hospedó 4 noches en marzo de 2024
Respuesta de Casa Munras Garden Hotel & Spa, el 22 abr. 2024
Dear Matthew,Thank you for taking the time to write this review. Regarding the parking fee, this goes directly toward our efforts to create a secure environment. This includes a nightly security guard, security cameras, and other features that help to keep the parking lot safe and exclusive to our guests. However, we appreciate all your feedback, as this helps us evaluate our hotel and the services we offer to enhance the guests' experience. We hope this does not deter you from staying with us in the future, and we have the opportunity to welcome you back during your next visit to Monterey.Sincerely,Casa Munras Garden Hotel & Spa

10/10 Excelente

Antoinette

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice. Walkable to downtown area .
Se hospedó 2 noches en marzo de 2024
Respuesta de Casa Munras Garden Hotel & Spa, el 22 abr. 2024
Dear Antionette,Thank you for the wonderful 5-star ratings and comments. We're glad you had a nice time staying with us and enjoyed our location. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Casa Munras Garden Hotel & Spa

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
California classic, super clean, great heated pool, beautiful grounds, lucky to live 90 miles away. Definitely will stay again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Casa Munras Garden Hotel & Spa, el 22 abr. 2024
Dear William,Thank you for the fantastic 5-star ratings and comments. We're glad you had a beautiful and great time staying with us and enjoyed the heated pool. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Casa Munras Garden Hotel & Spa

6/10 Aceptable

Tori

Convenient location, but average on everything. I’ll go somewhere else next time
Se hospedó 2 noches en marzo de 2024
Respuesta de Casa Munras Garden Hotel & Spa, el 22 abr. 2024
Dear Tori,Thank you for taking the time to write this review. We were disappointed to learn your most recent stay was not what you had expected. We do our best to provide a unique and personalized boutique experience that demonstrates value to our guests. Our hotels offer guestrooms with Spanish-inspired decor and modern elegance, an outdoor heated outdoor, an on-site award-winning restaurant, a relaxing spa, a complimentary bike program, and much more. We understand each experience may differ, and we're glad you enjoyed our location. Your feedback is important to us and has been shared with our team, as it helps us evaluate our hotel.Sincerley,Casa Munras Garden Hotel & Spa

8/10 Bueno

Taelor

Se hospedó 3 noches en marzo de 2024

10/10 Excelente

savanna

Viaje en pareja
Le gustó: Limpieza y servicio y personal
we had a very nice stay, wish there was a hot tub at the pool.
Se hospedó 2 noches en marzo de 2024
Respuesta de Casa Munras Garden Hotel & Spa, el 22 abr. 2024
Dear savanna,Thank you for the 5-star ratings and comments. We're glad you had a nice time staying with us. We appreciate all your feedback and have shared it with our team, as it helps us evaluate our hotel. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Casa Munras Garden Hotel & Spa