Exterior
Ver disponibilidad

Opiniones de Resorts World Catskills Casino

4.5 out of 5
Resorts World Catskills Casino
888 Resorts World Drive, Monticello, NY

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 603 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 214 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 84 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 54 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 46 de 1001 opiniones" "

9.2/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Irma

Se hospedó 1 noche en marzo de 2024
Respuesta de Resorts World Catskills, el 1 abr. 2024
Thank you so much for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay and we hope to see you again soon!

8/10 Bueno

Jose

Se hospedó 2 noches en noviembre de 2023
Respuesta de Resorts World Catskills, el 14 dic. 2023
Thank you so much for leaving your review. We are so happy that you enjoyed your stay. We hope to see you soon.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome place near to nyc people there are so nice
Se hospedó 1 noche en diciembre de 2020
Respuesta de Myla, el 11 ene. 2021
Thank you for staying with us at Resorts World Catskills. We know you have other choices when deciding where to stay and we’re pleased that you chose to spend your time with us. It was great to hear that you enjoyed your visit! Your taking the time to share your experience means a lot to me and the rest of the team.

4/10 Malo

Cliente verificado

Viaje en pareja
El check in era a las 4.00pm y eran las 6 y no estaba lista la habitación. Además cuando hice el check in me dijeron que el depósito de la habitación era de 290 dólares. Y la habitación me había costado 90 la noche o sea?? No es lógico...
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Latoya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Ava

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing casino/hotel! Our room was beautiful and the staff was great!
Se hospedó 1 noche en mayo de 2024
Respuesta de Resorts World Catskills, el 27 may. 2024
Thank you so much for taking your time to leave your review! We are thrilled to hear that you enjoyed our casino resort and all that is has to offer. We can't wait to see you again soon.

2/10 Terrible

Ronny

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Resorts World Catskills, el 27 may. 2024
Thank you for taking the time to leave your rating. We are sorry to see that you didn't enjoy your time at our property. We'd love to hear more about your time at our property and how we could make it better for a future stay.

2/10 Terrible

Chris

Se hospedó 1 noche en mayo de 2024
Respuesta de Resorts World Catskills, el 27 may. 2024
Thank you for taking the time to leave your rating. We are sorry to see that you didn't enjoy your time at our property. We'd love to hear more about your time at our property and how we could make it better for a future stay.

10/10 Excelente

Megan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was beautiful and huge everything was super clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Resorts World Catskills, el 27 may. 2024
Thank you for taking the time to leave your review. We are so happy to hear that you enjoyed your room and felt our property was super clean. Hopefully we'll see you again soon.

10/10 Excelente

Kendy

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was really im pressed and must to come back
Se hospedó 1 noche en mayo de 2024
Respuesta de Resorts World Catskills, el 27 may. 2024
Thank you for taking the time to leave your review! We are so happy to hear that you were impressed with our property and are looking to come back soon! We can't wait to see you again.

2/10 Terrible

PATRICIA

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
The entire check in process was horrible! 1) was on hold for 25 minutes before a callback of 3 people ahead of us. 2) front desk person lied and said they did not have any rooms with 2 beds. The place was almost empty and I then booked it on Expedia for about $100 less. 3) bartender was nice and talkative 4) at 9 pm there were about 6 bags of laundry by our hotel room door. What an eyesore! 5) hotel coffee shop ignored my brother for 10 minutes while 4 waitresses chatted. This place appears NOT to want to make money. It’s sad because it was a very nice hotel. Why don’t they want to rent rooms?? Sad more workers than guests… weird!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Muhammad

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property a bit pricey but it’s a casino. Fir the money I’d prob find something better for a overnight get away.
Se hospedó 1 noche en abril de 2024
Respuesta de Resorts World Catskills, el 27 may. 2024
Thank you for taking the time to leave your review. We hope to see you again - continue to check our website for special deals on overnight stays.

8/10 Bueno

Charlene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Limited dining options. No dine in breakfast choice. Rooms have no microwaves you must pay $35/daily to get one.
Se hospedó 1 noche en mayo de 2024
Respuesta de Resorts World Catskills, el 27 may. 2024
Thank you for taking the time to leave your review. We have 10 varied bars and restaurants for you to choose from. Check our website anytime before you arrive to see what outlets are open during your stay. We hope to see you again soon.

8/10 Bueno

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
More Outdoor seating just relaxing and outdoor restaurants
Se hospedó 1 noche en mayo de 2024
Respuesta de Resorts World Catskills, el 27 may. 2024
Thank you for taking your time to leave your review. We too love Dos Gatos and Las Luces at The Alder this time of the year to enjoy outdoor dining and drinks. Hopefully we'll see you again soon.

10/10 Excelente

Devin

Great stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Resorts World Catskills, el 20 may. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We can't wait to see you again soon.

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel and amenities, casino, staff are all fantastic. The resort basically has its own exit and is very easy to get to.
Se hospedó 1 noche en mayo de 2024
Respuesta de Resorts World Catskills, el 20 may. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed our property and all it has to offer. We can't wait to see you again soon.

10/10 Excelente

Genevieve

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en marzo de 2024
Respuesta de Resorts World Catskills, el 20 may. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We can't wait to see you again soon.

4/10 Malo

richard

Viaje familiar
No le gustó: Servicio y personal
Check in was 4pm. We couldn't check in because told no double rooms available. Went back at 5 and was given a handicap room which was at other end of hall farthest from elevator with a sister who is going through chemo for cancer and requested frequently for as close to elevator as possible. Told by supervisor no rooms available althogh it was a teusday and parking lot empty. They kept bringing up about my booking with Expedia as if that mattered. Very strange but wont be staying here again or booking with Expedia as there seems to be a stigma associated with this site. Very rude front desk
Se hospedó 1 noche en mayo de 2024
Respuesta de Resorts World Catskills, el 20 may. 2024
Thank you for taking the time to leave your review. We have a limited amount of rooms with Double Beds. Our Team strives to always accommodate all of our guests but on that particular day we were almost sold out as we had a few large groups in-house. We always suggest that you call prior to your stay and ask for any special requests get added to your stay and our team will do the best to accommodate you.

10/10 Excelente

Angela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room Was absolutely beautiful! Fabulous view Spacious bathroom Very clean Very polite housekeeping Easy check in With very helpful staff The pool area is inviting clean plenty of lounge chairs The gym had enough equip Loved happy hour with D.J Lotus restaurant had great food and staff Steak house great waiter Tim Appetizers very good Main course duck dry not very good Great side dishes The spa is over priced Hair wash and dry list for 30.00 because she used hot iron it was 90.00 with no heads up! Gratuity is auto added Hairdresser never mentioned it and took the cash before I checked out! Only Tim and the waitress in the diner told us!! I look forward to going back but not the steak house or spa
Se hospedó 2 noches en mayo de 2024
Respuesta de Resorts World Catskills, el 20 may. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed our property including your room, entertainment, food and especially our Team Members. We can't wait to see you again soon.

10/10 Excelente

Hui, New York

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean smoke free environment. Staffs are helpful.
Se hospedó 1 noche en mayo de 2024
Respuesta de Resorts World Catskills, el 20 may. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We can't wait to see you again soon.

8/10 Bueno

Luis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a very good time. The place was incredible. Just as advertised. Would recommend for a peaceful relaxing fun time.
Se hospedó 1 noche en mayo de 2024
Respuesta de Resorts World Catskills, el 13 may. 2024
Thank you for taking your time to leave a review. We are thrilled to hear you enjoyed your stay at our property. Hopefully we'll see you again soon.

10/10 Excelente

Jamy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Resorts World Catskills, el 13 may. 2024
Thank you for taking your time to leave a review. Hopefully we'll see you again soon.

10/10 Excelente

Robyn

Viaje en pareja
Le gustó: Condiciones de la propiedad
The hotel rooms were fantastic!
Se hospedó 1 noche en mayo de 2024
Respuesta de Resorts World Catskills, el 13 may. 2024
Thank you for taking your time to leave a review. We are thrilled to hear you enjoyed your room at our property. Hopefully we'll see you again soon.

6/10 Aceptable

hamilton

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Spa was closed Room was not cleaned seconed day Pool was too cold
Se hospedó 2 noches en mayo de 2024
Respuesta de Resorts World Catskills, el 13 may. 2024
Thank you for taking your time to leave a review. Our Spa is open Thursday - Monday. We are currently closed on Tuesdays and Wednesdays. Hopefully we'll see you again soon.

10/10 Excelente

Eugene

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They were very friendly and was able to check in earlier than the 4:00 check in time.
Se hospedó 1 noche en abril de 2024
Respuesta de Resorts World Catskills, el 13 may. 2024
Thank you for taking your time to leave a review. We are thrilled to hear you enjoyed your stay at our property. When possible we will check our guests in early to accommodate your stay. Hopefully we'll see you again soon.

10/10 Excelente

Cody

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is great, hotel is very clean. Rooms are nice. Parking is easy and free. Loved it!
Se hospedó 2 noches en mayo de 2024
Respuesta de Resorts World Catskills, el 6 may. 2024
Thank you for taking the time to leave your review! We are thrilled to hear that you enjoyed your clean and spacious room along with our free parking. We hope to see you again soon.

6/10 Aceptable

Jasmin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice everything is walkable
Se hospedó 1 noche en abril de 2024
Respuesta de Resorts World Catskills, el 6 may. 2024
Thank you for taking the time to leave your review! We are thrilled to hear that you enjoyed your time at our property. We hope to see you again soon.

10/10 Excelente

Karina, New York City

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was huge and clean. I loved the bathroom. Everything about it was so amazing.
Se hospedó 2 noches en abril de 2024
Respuesta de Resorts World Catskills, el 6 may. 2024
Thank you for taking the time to leave your review! We are thrilled to hear that you enjoyed our large room and bathroom in the main tower. It puts the lux in luxurious. We hope to see you again soon.

10/10 Excelente

Diana

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Resorts World Catskills, el 30 abr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.

4/10 Malo

Tanya, Bronx

Viaje familiar
Le gustó: Servicios
No le gustó: Servicio y personal
The Awana Spa was the best part and is really the only reason I'd return to the resort.
Se hospedó 1 noche en abril de 2024
Respuesta de Resorts World Catskills, el 30 abr. 2024
Thank you for taking the time to leave your review. Thank you for sharing your recommendation of the Awana Spa. We have shared this with the entire team.

2/10 Terrible

Qingm

Se hospedó 3 noches en abril de 2024
Respuesta de Resorts World Catskills, el 20 may. 2024
Thank you for taking the time to leave your review. We are sadden to hear that you didn't enjoy your stay. Any insight is always helpful for future stays.

8/10 Bueno

Felipe

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
Good room!
Se hospedó 1 noche en abril de 2024
Respuesta de Resorts World Catskills, el 30 abr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excelente

Laurence

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great venue. Could use some more food places inside though.
Se hospedó 1 noche en abril de 2024
Respuesta de Resorts World Catskills, el 30 abr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excelente

Kristen, Enfield

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Resorts World Catskills, el 30 abr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.

8/10 Bueno

victoria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautful brand new property
Se hospedó 1 noche en abril de 2024
Respuesta de Resorts World Catskills, el 30 abr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. Our property just turned 6 this February and our team works very hard at keeping it pristine. We hope to see you again soon.

10/10 Excelente

Tyler

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great spot glad it’s in my backyard
Se hospedó 1 noche en abril de 2024
Respuesta de Resorts World Catskills, el 30 abr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. And even more exciting that it's in your backyard. We'll see you soon!

10/10 Excelente

Stephen

Le gustó: Limpieza, servicios, condiciones de la propiedad
Solid stay
Se hospedó 1 noche en abril de 2024
Respuesta de Resorts World Catskills, el 23 abr. 2024
Thank you so much for taking the time to leave your review! We can't wait to see you again soon.

10/10 Excelente

Shemicka

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and friendly
Se hospedó 1 noche en febrero de 2024
Respuesta de Resorts World Catskills, el 23 abr. 2024
Thank you so much for taking the time to leave your review! We can't wait to see you again soon.

10/10 Excelente

Trevor

Se hospedó 2 noches en abril de 2024
Respuesta de Resorts World Catskills, el 13 may. 2024
Thank you for taking your time to leave a review. Hopefully we'll see you again soon.

8/10 Bueno

Ed

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
the facilities in the room and bathroom were not handicap accessible or throughout the facilities.
Se hospedó 2 noches en abril de 2024
Respuesta de Resorts World Catskills, el 23 abr. 2024
Thank you so much for taking the time to leave your review! We do have handicap accessible rooms in both of our hotels. You can book the accessible rooms online and via phone. You can always call our team prior to your arrival and ask for an accessible room if you did not book one. We can't wait to see you again soon.

4/10 Malo

Manolis

No le gustó: Servicio y personal
Casino floor is small and the staff is not friendly at all. Also was charged extra fees on checkout that I had not been told about.
Se hospedó 1 noche en abril de 2024
Respuesta de Resorts World Catskills, el 16 abr. 2024
Thank you for taking the time to leave your review. Our casino floor is 100,000 square feet with over 1,600 slot machines and electronic table games and over 150 live table games. You can always stop by the front desk before your departure to review your bill. We hope to see you again soon.

10/10 Excelente

Alex

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, safe, wonderful for our conference
Se hospedó 1 noche en abril de 2024
Respuesta de Resorts World Catskills, el 16 abr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your conference and stay at Resorts World Catskills. We hope to see you again soon.

8/10 Bueno

Jake

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Resorts World Catskills, el 16 abr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay at Resorts World Catskills. We hope to see you again soon.

8/10 Bueno

Florence

Se hospedó 2 noches en abril de 2024
Respuesta de Resorts World Catskills, el 30 abr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excelente

Brian, Amsterdam

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing property. Huge clean rooms. Top notch steak house. Professional staff. Did well on slots! Will go back!
Se hospedó 1 noche en marzo de 2024
Respuesta de Resorts World Catskills, el 9 abr. 2024
Thank you so much for taking the time to leave your review. We are so thrilled that you enjoyed all that our property has to offer. Hopefully, we'll see you again soon!

8/10 Bueno

heather

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was good
Se hospedó 1 noche en abril de 2024
Respuesta de Resorts World Catskills, el 4 abr. 2024
Thank you for taking the time to leave your review. We appreciate it so much. Hopefully we'll see you again soon.

10/10 Excelente

Jael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything
Se hospedó 2 noches en marzo de 2024
Respuesta de Resorts World Catskills, el 16 abr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay at Resorts World Catskills. We hope to see you again soon.

10/10 Excelente

Glam

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I definitely enjoyed my stsy
Se hospedó 1 noche en marzo de 2024
Respuesta de Resorts World Catskills, el 1 abr. 2024
Thank you so much for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay and we hope to see you again soon!

10/10 Excelente

Thomas J, Floral Park

Viaje en pareja
Didn’t like the placement of the tv. Room was really spacious. Lotus restaurant was amazing. Entertainment spectacular! We had a great time!
Se hospedó 2 noches en marzo de 2024
Respuesta de Resorts World Catskills, el 1 abr. 2024
Thank you so much for taking the time to leave your review. We have our TV's off to the side slightly so you can enjoy the beautiful views from our all-suite hotel. We are thrilled to hear that you enjoyed your stay and we hope to see you again soon!

10/10 Excelente

stephanie

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay very much
Se hospedó 1 noche en marzo de 2024
Respuesta de Resorts World Catskills, el 29 mar. 2024
Thank you so much for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.