Vista desde la propiedad

Opiniones de Hotel Kaveka

2.5 out of 5
Hotel Kaveka
B.P. 373, Maharepa, Moorea-Maiao, Windward Islands

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 66 de 229 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 76 de 229 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 50 de 229 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 229 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 229 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

6.4/10

Servicios

7.2/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Michel, Weston

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
La tarjeta para prender la luz está enlazada con la llave de la habitación. No se la pueden separar. Cuando se sale del cuarto, se debe recuperar esa tarjeta para cerrar la puerta. Entonces se apaga la luz y el aire acondicionado. Cuando uno entra en el cuarto después de horas, el calor está muy fuerte y se necesita bastante tiempo para que la temperatura esté fresca….
Se hospedó 1 noche en julio de 2023
Respuesta de Juanita HANERERE, el 25 jul. 2023
The card to turn on the light is linked to the room key. They cannot be separated. When you leave the room, you must retrieve that card to close the door. Then the light and air conditioning are turned off. When one enters the room after hours, the heat is very strong and it takes a long time for the temperature to cool downWe are trying to participate in the reduction of the carbon inprint here in the islands as our electricty here on Moorea is generated with big desiel generators with all the side effects, and pollution related to foscil fuel etc.We have also a large solar panel platform generating 35% of our daily consumption to minimize pollution.Hopefully you can understand now why key-card are undetachable from the key, meaning and implying that when you leave your bungalows you are not consuming desiel foscil fuels and are not polluting the atmosphere.…

10/10 Excelente

lluisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelentes vistas , entorno y buena cocina
Ubicado en un enclave fantastico. Excelente desayuno buffet, i cena muy buena con bonitas vistas
Se hospedó 1 noche en septiembre de 2019
Respuesta de Juanita HANERERE, el 12 sept. 2019
Thank you for taking the time and effort to write your review concerning your travel experience here at the HOTEL KAVEKA - Hoping you return again soon to visit us once again

8/10 Bueno

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2019
Respuesta de Juanita HANERERE, el 6 mar. 2019
Thank you so much for taking the time to send your appreciation - Hoping to see you again here at the hotel

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Estadía en kaveka
Hotel lindo pero con poca actividad. Los servicios son limitados. Hay solo Internet en el lobby y cierra temprano. Te cobran por los kayak, bicicletas todo aparte. La heladera tenía muy mal olor. Lo bueno que tenía aire acondicionado y ventilador. La playa del hotel algo chica pero linda para remojarse. Tiene un lugar para comer muy lindo con vista al mar.
Se hospedó 3 noches en diciembre de 2018

8/10 Bueno

andy, buenos aires

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy lindo hotel con playa propia
Excelente hotel, con cabañas con vista al mar y un parque muy lindo. El personal es muy amable. La comida es muy buena. Como punto negativo es que había muchos mosquitos y hormigas en la habitación. Además nos tocó un tiempo horrible, llovió todo el día, por lo que no pudimos aprovechar la playa.

8/10 Bueno

JOAN CARLES

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
La estancia estuvo bien. Es un hotel con bungalows bastante bien cuidados. Un poco de despiste en el personal...hay un chico que hace un poco de todo. Unica queja (del director): Cuando llegamos al hotel no encontraban nuestra reserva. Dijeron que no existia, cuando en realidad ya estaba pagada hacía meses. La única solución que me aportó el director, fue que hiciera otra reserva, pagandola en el acto. Y me dio el no. de teléfono de la agencia para que yo resolviera su problema. Y así fue. Hoteles.com lo solucionaron al acto. Quiero remarcar que fue un fallo del hotel (despiste) y que yo tuve que cargar con la solucion y el gasto de la llamada a Estados Unidos. Ni una disculpa. Todo lo demás correcto excepto el precio exagerado para conectarse a wifi del hotel (700 francos pr 1/2hora) y un pésimo servicio de restaurante (lento, caro, escaso y malo). Lo recomendaría? Pues sí. Pero vayan con cuidado en esos puntos.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Problema en check out
Cuando llegamos al hotel informamos que debiamos abandonar el hotel a las 17 horas y si podiamos tener acceso a ducha antes de salir, nos dijeron que no había problemas, que incluso podíamos ocupar la misma habitación sin sacar maletas y el día de salida nos obligaron a sacar nuestras cosas a las 10 y que no podían asegurarnos que tendriamos acceso a ducha. Finalmente tuvios que cambiar nuestros planes y nos dieron ducha

10/10 Excelente

Keith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly, accommodating staff and bilingual. After seeing some negative comments before booking i saw none of that, nor experienced anything untoward. A very relaxing stay. With an excellent restaurant within a short drive away.
Se hospedó 1 noche en abril de 2024
Respuesta de Juanita HANERERE, el 30 abr. 2024
Good morning Keith.Thank you for taking the time and effort to write your appreciation concerning your recent experience while staying at the HOTEL KAVEKA.Take care and hoping to greet you again soon on our island of Moorea..

10/10 Excelente

Robb

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location is fantastic. Great hotel.
Se hospedó 4 noches en abril de 2024
Respuesta de Juanita HANERERE, el 18 abr. 2024
Thank you for taking the time and effort to write an appreciation of recent experience while visiting the hotel KAVEKA. - Moorea.Hopefully we will be greeting you again soon on Moorea

4/10 Malo

Hervé

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Juanita HANERERE, el 12 abr. 2024
Thank you for your review of your recent stay here at the HOTEL KAVEKA - MOOREA.We have noted your issues and we will do our very best to resolve these matters as soon as we can.

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
T
Se hospedó 3 noches en marzo de 2024
Respuesta de Juanita HANERERE, el 3 abr. 2024
Thank you taking the time and effort to write an appreciation of your recent visit to our island of Moorea and the hotel kaveka.Hoping to greet you again soon here at the hotel.Kindest regards..

6/10 Aceptable

Kurahei

Se hospedó 1 noche en marzo de 2024
Respuesta de Juanita HANERERE, el 26 mar. 2024
Merci d'avoir pris le temps de nous envoyer votre appreciation suite a votre sejour parmi nous.

8/10 Bueno

Alexis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Juanita HANERERE, el 7 mar. 2024
Thank you for your review and hoping to greet you here again soon. Kindest regards.Juanita HANERERE

10/10 Excelente

Darya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Place is just amazing
Se hospedó 1 noche en enero de 2024
Respuesta de juanita HANERERE, el 26 mar. 2024
Merci d'avoir pris le temps de nous envoyer votre appreciation suite a votre sejour parmi nous.

2/10 Terrible

Ramy

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
READ BEFORE YOU BOOK! First check in. Odd not very warm greeting no “congrats on your honeymoon” nothing of the short. Guy walked us to our room showed us were to enter the room key to turn on the lights and AC then left. Room was dirty with dirty linens, stained towels. A giant cockroach crawling around and what I assume was a gecko’s poop on my pillow. Spider’s webs in every corner. Tiny bugs everywhere. I get it I am on an island but the reason for so many bugs was clearly from not cleaning and the half an inch gap in the sliding glass window that needs replacement. We paid for the beach and waterfront room. There was local teens playing music and swimming in front of our room daily. Literally right in front of us on the hotel grounds. The hotel did nothing to vacate these teens. I am all about kids having fun, but it seriously killed the vibes and provided no privacy at all. The hub caps were stolen on our rental car... When I went to the front desk to inform them the guy smiled and shrugged his shoulders and said sorry. Period. No, I am so sorry let me get the manager blah blah blah. Just sorry bye. It was very very hot the week we stayed. You can only cool the room with the room key. I requested an additional room key so that the room wasn’t a completed furnace when we got back from outing, but the manager said no to this request. Please Please do yourself a favor and book somewhere else. I have so many more things but only allowed 1500 characters!
Se hospedó 6 noches en diciembre de 2023
Respuesta de Juanita HANERERE, el 17 ene. 2024
Dear Mr and Mrs Rama SOOF.Thank you for taking the time to write to us regarding your appreciation of the experiences you had during your stay at the Kaveka hotel.First of all, on behalf of all the staff at Hotel Kaveka, I would like to apologize for not having made a commercial gesture and for not having taken your honeymoon into account upon your arrival at the hotel because our manager on duty had been ill for several weeks and so we were a little lost.However, there are several details and comments that I would like to clarify, for example firstly you can visit our website to appreciate that our reception is very well rated and the comments in general are of high quality in all the services and especially the welcome and the efficiency of employees is rated 'very good'.Second point - the bungalows are cleaned from top to bottom and subsequently checked by a manager before each guest arrives.However, we are currently in the rainy season, and as you say, we are on a tropical paradise island.nonetheless - during these seasons (very rainy), insects of all kinds come out everywhere and invade the bungalows. Whether you are in a hotel, five stars, four stars, three stars, two stars or no star, it is inevitable, there will be insects.You have booked a beach bungalow. However, this does not give you the right to have a private beach, our beach is reserved for all hotel resident guests.Third - we have surveillance and security cameras throughout the property and precisely after checking those covering the parking lot, we found that the hubcaps of your rental car which you insinuate were stolen on the premises is not true – they were actually stolen somewhere else but not here at the hotel...Fourth - the hotel's policy is oriented against the effects of pollution and the degradation of nature and rather for the protection of the environment and pollution, and therefore this is why we have installed power breakers in each Bungalow to eliminate all excessive electricity consumption, including air conditioning.In fact, we have high-power air conditioning so that when you enter our Bungalows. In a few moments, the bungalow is cooled without keeping the air conditioning on 24/7 as you want to do..To summarize the situation a little, the fact that we did not take into account this exceptional event of celebrating your honeymoon as soon as you arrived at the hotel, this amplified your dismay, your negativity, especially your entire stay with us .It's really a shame.We are very sorry for this, please excuse us once again.Hoping that next time we will do better.Sincerely.

8/10 Bueno

Stephen

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Shannon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb room, staff and location! We will be back!
We had a marvelous three night stay in this gorgeous hotel! The service was impeccable! And the views were to die for. The staff was incredibly, friendly and helpful. My husband was not feeling well after the ferry ride into the island, so they allowed us to check into our hotel Several hours early. We are for sure coming back and this is the hotel we will stay in again! The views and the beach and the surrounding area and the staff can’t be beat anywhere else on the island.
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Ermila

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the views of Cooks Bay. Friendly and helpful staff. Being so close to the water to take dips whenever we wanted was a treat.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly recommend
This was my second time at Kaveka and we were upgraded on the second day which was wonderful. The bungalow was recently renovated. Clean, roomy with the verandah facing the sea. Service was excellent. My son and granddaughter stayed with me and they made such a fuss of her (aged three) I’ll always be grateful. Sophia in particular went out of her way and needs to be acknowledged. The location is superb. We look forward to returning next year.
Se hospedó 9 noches en noviembre de 2023
Respuesta de Juanita HANERERE, el 11 dic. 2023
Hello from HOTEL KAVEKA - MOOREA.Thank you so much for your kind words and looking forward to greeting you again one day here at the HOTEL KAVEKA - MOOREA.Kindest regards.Juanita HANERERE.

2/10 Terrible

Daniel

Viaje familiar
No le gustó: Servicio y personal y servicios
Left after first night as they didn't have a pool which we needed (for the kids) and was one of the main reasons we booked it. Front desk and manager was rude, slow and obnoxious in recognizing and handling the issue. Blaming us for it rather than dealing with the fact that they are advertised as with pool on hotels.com. Took 2 days and they still charged us for 2 nights even though we only stayed for 1. Don't go...
Se hospedó 5 noches en noviembre de 2023
Respuesta de Juanita HANERERE, el 10 dic. 2023
Thank you for your remarks regarding your experience while visiting the hotel during your recent stay here on Moorea.Nevertheless - we forgive you for your very obnoxious attitude towards all the staff while staying at the hotel.We forgive you as you were confused with our amenities we provide on the EXPEDIA.COM platform and that of some other properties on Moorea.As we do not have a swimming pool and we have never advertized that we have a swimming pool.We do however have a private secluded white sand beach where swimming is great or otherwise you may swim from our deep water pier where the snorkeling is fantastic.Thank you for your understanding.Juanita HANERERE

6/10 Aceptable

Julie

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
ALL of the staff we encountered were very kind and helpful. The bungalow is older and dated-but served its purpose.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Juanita HANERERE, el 11 dic. 2023
Hello from HOTEL KAVEKA - MOOREA.Thank you so much for taking the time and effort to write to us regarding your experience while recently staying at the HOTEL KAVEKA and this is to inform you that we are presently renovating all of our lodgings - and this renocation is programmed commenecing the 15th of January 2024 - looking forward to greeting you again one day here at the HOTEL KAVEKA - MOOREA.Kindest regards.Juanita HANERERE.

6/10 Aceptable

Kelsey

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad

4/10 Malo

Michelle

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The staff are very friendly. Our room was very hot, ceiling fan did not work, and tv did not turn on. The maintenance tried to fix the fan and did bring us a large fan for the night which was very nice. He did provide another key so the AC would cook down the room while we went for dinner.. it is a very old
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Will

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is right on a shallow reef with a drop in spot over a steep, deep underwater gorge to snorkel in.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

David

Beautiful view but property needs attention
The view from the restaurant is gorgeous and the food was pretty good. Staff very friendly but forgot my request for a bike and my safe still didn’t work after 2 requests. No kettle in room and no water provided even though you can’t drink the water at the hotel. Housekeeping not great- forgot to leave clean glasses, hand towels and toilet paper. Bed ok but bathroom very dated
Se hospedó 3 noches en septiembre de 2023
Respuesta de Juanita HANERERE, el 5 oct. 2023
Thank you for taking the time and effort to write an appreciatation regarding your recent experience while at the hotel.We have noted your greivances and will do our very best to remedy and eradiacate the issues.Thank you for visiting our island and staying with us

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The dock has an amazing view
We stayed two nights at this hotel and really enjoyed our experience. The staff was friendly and super helpful with what to do around the island. I loved having coffee ready early in the morning.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Juanita HANERERE, el 28 sept. 2023
Thank you for your time and effort to express your apprecation on your experience here at the HOTEL KAVEKA during your recent visit to our island of Moorea

8/10 Bueno

beth, weed

Viaje de negocios
Le gustó: Limpieza
I liked the beautiful restaurant and location on cooks bay
Se hospedó 5 noches en septiembre de 2023
Respuesta de Juanita HANERERE, el 14 sept. 2023
Thank you for taking the time and effort to write an appreciation about your experience while recently visiting the hotel

10/10 Excelente

Anastasia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was generally a nice stay!! The hotel is a bit old but preserves the local and traditional element!! The staff was really helpful and friendly!! We loved them all! The restaurant is very good and the dishes served varied and well-cooked!! We enjoyed the views from the restaurant to the cook’s bay! And the prices ate quite reasonable compared to big hotel resorts!! It is close to the village Maharepa and you can reach all shops and restsurants and supermarket, pharmacy, cafes etc in 10 minutes walk! We will definitely come back
Se hospedó 6 noches en agosto de 2023
Respuesta de Juanita HANERERE, el 21 ago. 2023
Thank you for taking the time and effort to write your appreciation of your experience while recently visiting the hotel KAVEKA and our island of Moorea.Thank you once again and hopefully we will see you again soon.

8/10 Bueno

jean-claude

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bien pour un couple
Se hospedó 1 noche en julio de 2023
Respuesta de Juanita HANERERE, el 14 sept. 2023
Merci d'avoir pris le temps et effort pour ecrire une appreciation concernant votre experience durant votre recent visite a l'hotel

8/10 Bueno

MASABUMI

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Scott

Viaje familiar
No le gustó: Condiciones de la propiedad
Beautiful location but no activities on site and only one dining option. No facilities in rooms for tea or coffee or self catering
Se hospedó 5 noches en julio de 2023

2/10 Terrible

Diana

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Worn Out Hotel
The hotel states they have wifi but it’s only in lobby. And they’re under construction so it’s really loud all day. Lastly, their breakfast is the most ludicrous cost on the entire island. Their shuttles never showed up and their front desk person kept telling me she’d checked it herself and the wifi was working. It never was. Anytime we wanted to call somebody on island for bike rental of jet skiing, we had to walk to lobby. And the chickens wake you up early!!!
Se hospedó 4 noches en junio de 2023

8/10 Bueno

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place was peaceful and serene. The room we had was a little small for us and had no patio but we were okay with that because we chose not to upgrade and it was a place to sleep. The grounds were clean and very beautiful however they did have construction on property which was not a problem for us and looked like it was getting more bungalows added. The beach area could have been tended to with maybe removal of some of the seaweed but if you swam far out enough it was not a problem. We opted for hanging out at the end of the pier for swimming and sunbathing. The staff was always smiling with friendly greetings and assisted us with questions we had. The tourism office was next door. Overall if you didn’t want to spend lots of money on the over the water lagoons this was a very nice option. We loved it here.
Se hospedó 5 noches en junio de 2023
Respuesta de Juanita HANERER, el 27 jun. 2023
Thank you for your time and effort to write an appreciation of your experience while you visited our hotel recently.Many thanks and hopefully will be greeting you once again in the future.

10/10 Excelente

Michal

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful staff,very clean attractive location.
Se hospedó 2 noches en junio de 2023

6/10 Aceptable

RICHARD BRUCE

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Waiting for partial refund
Unfortunately our bungalow was only recently repainted and a strong pungent odor prevailed giving us a sinus infection. When we informed the evening staff she said they knew of it and apologized. Later the manager said we could NOT get any of empty units because of the type of reservation we had ????? He vaguely said he would ask owner if we could get some credit. But we have not heard anything! Food and service was very good. At approx $300 per night, we are very disappointed.
Se hospedó 2 noches en junio de 2023
Respuesta de Juanita HANERERE, el 6 jun. 2023
Dear Guest Mr Richard BRUCE - Thank you for taking the time and effort to write concerning your recent experience while visiting our hotel. We have noted and will definitely look into remedying this issue regarding the pungent odor. We researched other guests whom stayed in the same bungalow, and they did not experience the same problem???? Your breakfast was offered as a special gesture in compensation.Thank you once again for choosing our hotel.

8/10 Bueno

George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en mayo de 2023

10/10 Excelente

Ryan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stunningly beautiful location on Cooks Bay, lots of fish around the reef off the pier. Good restaurant. The cabin was nice; AC works well- but only while you are in the room, so needs a little time to cool down.
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Emilia

Viaje en pareja
No le gustó: Condiciones de la propiedad
This property was listed as "lagoon view", but you could not actually see the water from the unit. The walls were so thin that we could hear everything that was going on in the room next to us. Knowing we could hear them meant they could hear everything in our unit as well. The air conditioning could only be run when you were in the room with the key in so we often came back to a very warm room. It is a fine property with a nice beach area and restaurant but over priced for what is provided and the privacy issue for connecting rooms is a big concern.
Se hospedó 3 noches en abril de 2023
Respuesta de Juanita HANERERE, el 13 may. 2023
Thank you for taking the time and effort to write an appreciation regarding your experience at our hotel.We have noted your grievances and as you could see, we are doing our best to remedy these issueas you have outlined.Once again - thank you for visiting and are hoping see you again soon in our beautiful island Moorea

10/10 Excelente

HENRY

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
superbe endroit, personnel au top 2 soucis qui ont ete vite regles nous avons tres bien diner un soir chacun reglera le probleme ptj un peu cher merci encore pour cet agreable sejour
Se hospedó 4 noches en abril de 2023
Respuesta de Juanita HANERERE, el 2 may. 2023
Je vous remercie d'avoir pris le temps et l'effort pour nous ecrire afin de donner votre appreciation sur l'experience dont vous avez vecu durant votre sejour parmi nous.Mauruu'ru roa et a tres bientot.Juanita HANERERE

10/10 Excelente

John, Anchorage

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Oh I miss this place so much, This island is the one of the most beautiful places I've been to. My bungalow was awesome. Right on the water, like roll out of bed and right into the ocean awesome! The staff are so nice and helpful. The snorkeling was one of my favorite things, so many fish and one day a big turtle swam right by me! Anyway, I could go on and on, I had a great experience, book the oceanfront bungalow and you will be happy. Drive around the island, there are some amazing snack shops and so much to do, or not do and relax. Moorea is a very special place and I can't wait to get back there.
Se hospedó 6 noches en abril de 2023
Respuesta de Juanita HANERERE, el 24 abr. 2023
Thank you for taking the time and effort to write an appreciation on your recent experience while visiting Moorea and staying at the HOTEL KAVEKA - Looking forward to seeing you again soon on Moorea.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Problems
Great location, charming breakfast area on the bay and nice people in the reception BUT: 1. The aircondition and safe were not working in the first hut we moved into. Two people came to check on the problems, left and never got back to us, so we had to go to the reception area three extra times, and then wait for three hours before we had to move our luggage to a new cabin. Not even an apology offered. 2. Dust and spiderweb several places in our hut and a cockroach in the bathroom. 3. We were only able to get on the wifi once in four days. Other guests also had problems with the wifi.
Se hospedó 4 noches en abril de 2023
Respuesta de Juanita HANERERE, el 15 abr. 2023
Thank you for taking the time and effort to write an appreciatation of your experience durin your recent stay here at the hotel.We have noted your grievances and are putting all out time and effort to remedy thses issue at the earliest.Also - we apologize for these issues and thank you again for your patience

2/10 Terrible

JEFFREY

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
STAY AWAY AT ALL COSTS (and the costs are high!) Cockroaches: 3 inches (7.5 cm). As I was sleeping, one crawled on my head and woke me up. When I knocked it off, not knowing what it was, it thought it would share my pillow with me. That was not to be. We had another in our shower. Other bugs in the room: LOTS! Ya, I’m aware of the line “Well this is the tropics and you have to expect this.” Well, no, not to this level. And all our food was stored in the fridge. Safe in the room: The first one didn’t work. They brought another, much smaller one which was unusable because of it’s size. They brought another like the first one. It did not work either. They brought a fourth one. Over an hour was killed as we couldn’t leave the room until this was fixed. Wifi: Almost non-existent. My line speeds via telephone in the late 1990’s were faster for the few times that it did work. Drinking water: Nope! You can’t drink the tap water. When I asked if there was any for the room at the front, they said sure, and produced a bottle. Only when I asked did they tell me there was a charge of $4. It is $1 at the grocery store. It was more that we paid a lot for the hotel and they didn’t supply drinking water. The Beach: On one side of the lobby is a tiny strip of sand. On the second step into the water, my leg sank into the sand most of the way to my knee. I felt like I was in quicksand and it was challenging to break free. There are better beaches elsewhere.
Respuesta de Juanita HANERERE, el 1 abr. 2023
Dear Guest.Thank you for taking the time and effort to write a short note informing us of your experience while recently staying at the hotel.It’s a shame you did not approach the management while you were actually on site with these issues, as maybe we could have minimized and remedied the majority of your grievances.Nevertheless we have noted your complaints and will do our utmost to remedy these issues at the very earliest.Juanita HANERERE.

10/10 Excelente

brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly people, nice stay
Se hospedó 4 noches en marzo de 2023
Respuesta de Juanita HANERERE, el 19 mar. 2023
Thank you for taking the time and effort to write your appreciatation regarding your recent experience while staying with us - thank you and come again

10/10 Excelente

Irma, Norwalk

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms are huts that are very comfortable and gives you a great tropical environment. The food was good at the restaurant and the view of the ocean is beautiful. I would differently return.
Se hospedó 1 noche en marzo de 2023
Respuesta de Juanita HANERERE, el 16 mar. 2023
THANK YOU FOR YOUR TIME AND EFFORT TO WRITE AN APPRECIATION FOLLOWING YOUR EXPERIENCE REGARDING YOUR RECENT STAY WITH US HERE AT THE HOTEL KAVEKA

6/10 Aceptable

Matthew

Viaje familiar
Le gustó: Servicio y personal
Friendly staff. Property needs some refreshing and the property is currently having new rooms built that should be nice view of water. Staff is very helpful setting up activities and transportation and can find better rates than most others
Se hospedó 2 noches en marzo de 2023
Respuesta de Juanita HANERERE, el 15 abr. 2023
Thank you for taking the time and effort to write an appreciatation of your experience durin your recent stay here at the hotel.Hope you visit again soon.

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice location
Cute little spot, does have cockroaches that come out at night in the bathroom, snorkeling is awesome with all the fish!
Se hospedó 1 noche en marzo de 2023
Respuesta de Juanita HANERERE, el 15 mar. 2023
Thank you for taking the time to write the appreciation of your experience here at the HOTEL KAVEKA - MOOREA.We will resolve the cockroaches issue at the earliest.Once again thank you for your time and effort to write this review

6/10 Aceptable

Patricia, Bakersfield

Viaje en grupo
Le gustó: Servicio y personal
The hotel is dated and could use some modernizing. The maintenance man that takes care of the gardens etc. is amazing. The Wi-Fi service is terrible. The Wi-Fi service is terrible and close to nonexistent. Rooms need a good cleaning to include baseboards windows and window sills. Also before checking in confirm everything works. We had to move rooms due to safe not operational. The rooms as advertised on Expedia are not what you get. There is no porch on lanais. Moorea is a beautiful island but this was not a 200 a night property for our room. They are updating the property and some of the rooms appear to be very nice.
Se hospedó 3 noches en febrero de 2023
Respuesta de Juanita HANERERE, el 24 feb. 2023
Thank you for taking the time and effort to write an appreciation of your recent experience here at the hotel.We have noted your grievance and are presently endeavoring to improve and implement these points.Thank you once again.Regards.Juanita HANERERE

10/10 Excelente

Jeff Van

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice people and great grounds
Se hospedó 1 noche en febrero de 2023
Respuesta de Juanita HANERERE, el 19 feb. 2023
Thank yo for taking the time and effort to write an appreciation on your recent experience at the Hotel KAVEKAHope to greet you soon once at the Hotel Kaveka

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal
Se hospedó 2 noches en febrero de 2023
Respuesta de Juanita HANERERE, el 19 feb. 2023
Thank yo for taking the time and effort to write an appreciation on your recent experience at the Hotel KAVEKAHope to greet you soon once at the Hotel Kaveka

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place
The bungalow was right next to the water, the restaurant is over the water, and snorkeling off the hotel pier was excellent.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Juanita HANERERE, el 31 ene. 2023
Thank you for taking the time to write an appreciation regarding your recent experience during your stay here at the HOTEL KAVEKA - Hope to see you again soon in our islands