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Opiniones de Holiday Inn Express & Suites Philadelphia - Mt. Laurel, an IHG Hotel

2.5 out of 5

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 243 de 488 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 140 de 488 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 63 de 488 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 488 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 13 de 488 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

brielle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bathroom didn't look like it was cleaned. Hair on the floor and tub
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Miryam

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Andy

Le gustó: Limpieza y condiciones de la propiedad
hvac unit was very loud through the night
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Lenora

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great experience!
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Robert, Leesburg

Se hospedó 4 noches en febrero de 2024

8/10 Bueno

Michael, West Lafayette

Viaje de negocios
Le gustó: Servicio y personal y servicios
The property is decent for a quick business trip. I stayed twice in two weeks. I checked out and back in between stays. The staff is great and very helpful. The rooms vary greatly in quality and cleanliness. My first stay was on the 3rd floor. The room was clean and well maintained. The second stay started on the 2nd floor, and the room was like it was in a completely different hotel. In the 2nd floor the room was terrible. It smelled and the door didn’t close completely. The staff moved me to a different room, on the 2nd floor, and it wasn’t an improvement. The TV didn’t work and room was worn out. I finally requested a room on the third floor and my request was granted. Again, it was like a different hotel all together. The room was clean and well maintained. I am not sure, but I believe the hotel tries to keep the lower floors occupied first. The rooms are occupied more and show signs of maintenance issues. Request the 3rd floor!
Se hospedó 3 noches en febrero de 2024

4/10 Malo

Cherri

Viaje de negocios, Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Not a good comfortable stay
Not a good stay ,bed not good at all did not want to complain after I had to move my room twice, because microwave was bent all the way in on top. A man from customer service move us to another room, which the door would not close properly you could see inside very unsafe. Finally we got a room with that was ok. Except white stains on the chairs they look permanent thank you and the carpet has stains also
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Queen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is clean. The staffs are polite and professional.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellence
We stayed for 3 days and 2 nights. The room is spacious, very clean, comfortable bed. It has a flat and big TV. Quiet and peaceful hotel. Very kind and helpful employees. Delicious breakfast. For us, everything was perfect. Definitely will stay here again.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Thomas

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Tia

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Mary

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Izeyah

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
I would come here again
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Arthur

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

John

Viaje en grupo
No le gustó: Condiciones de la propiedad
Bathroom shower and faucet were very noisy. Faucet handle fell off.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Kathye

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was kind prompt and professional
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay was very good. Room was clean. Was on the second floor and could hear the third floor guest walking around during the night. Dining staff talking loud drowned out the TV news station at breakfast. Would look at other hotels in the area for next stay.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Ahmer

Se hospedó 3 noches en agosto de 2023

2/10 Terrible

Jerry

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Looks are Deceiving!!
The bathroom was horrible!! It wouldn't flush properly the entire stay there!!
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Kimberly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was nice with a 24/7 front desk and snack bar and really delicious free breakfast every day ( I SUGGEST YOU GET THERE WHEN BREAKFAST IS FIRST SERVED OR GET LEFT WITH SLIM PICKINGS) . The room was clean and spacious with a air conditioner that kept the room really cool, I enjoyed that . The room was also clean and has a comfortable big bed and microwave and mini refrigerator and coffee/tea maker. It has a big flat screen tv. The staff was so nice and welcoming. My only issue was the guest that was in the room above mine. Intentionally stomping ( He or she had to be Paul Bunyan or Bigfoot or The Jolly Green Giant) They even let there kid run and stomp like crazy too ! I couldn’t take it anymore and left. My advice is unless noise doesn’t bother you, Always ask for a room on the highest floor that they have so that no one will be over your head. Some people are just plain disrespectful
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly staff
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Graziano

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Bathroom to be renewed.
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Ariana

Le gustó: Servicio y personal
We had a great experience at this hotel
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Mary, Naples

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, good location, friendly, professional staff…. Would stay here again!
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Phillip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel Breakfast is above expectations
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Sofia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ottimo Hotel. Molto pulito. Stanza accoglienti e grandi
Se hospedó 2 noches en julio de 2023

10/10 Excelente

john

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Oscar P

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Enjoy my stay
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Olivier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Lori

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super clean, breakfast was amazing
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Kerry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean hotel, good breakfast
Se hospedó 2 noches en junio de 2023

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en junio de 2023

10/10 Excelente

michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A nice hotel. Clean rooms nice and big and provide all dove products in bathroom. Big screen tv. Coffee maker and fridge and microwave. Nice breakfast in morning. 24 coffee and tea. Nice friendly staff. Nice night out
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Jennifer, Citrus Springs

Viaje familiar
Our room was fairly quiet except for very hard walking (and constantly) guests. I know the hotel isn’t responsible for their behavior but what is a bit annoying is how easily we could hear their walking. Floors aren’t constructed well. Our room smelled like a salad bar instead of a nice clean and fresh hotel room.
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Aby

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Frank J

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was well maintained. Staff was friendly and courtesy. Room was spacious and very clean.
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Dayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My experience was great. Is it zero
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Colin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

william

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023

4/10 Malo

Joshua

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Staff was very friendly. And unit in room did not work and sink drain in bathroom leaked onto floor anytime it was turned on.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Christine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Professional, friendly staff and a wonderful complimentary breakfast. Also I appreciated the Keurig coffeemaker in the room, so I always bring my favorite coffee!
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Robin

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Wewill be back next tournament
Se hospedó 2 noches en abril de 2023

4/10 Malo

Stacey

Viaje familiar con niños
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
The second floor smelled like vomit the whole time we were there. It was disgusting! There was something yellow dribbled on the floor from the lobby to the elevator, in the elevator, and on the second floor. The floors were dirty in general. Apparently nobody mops. The shower pressure was awful. It was a fairly convenient location with many food options and shopping nearby, but none within walking distance. We were in town for a dance competition in Voorhees and this hotel was about 10 minutes away, without highways. The area was nice. The area surrounding the hotel was quiet but the hotel itself was very loud. People were making a lot of noise all night and early morning, which made it very difficult to sleep. The beds weren’t comfortable. We might stay here again, but given the noise and the cleanliness issues, we will likely find somewhere else for next year.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Margaret

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Saniyyah

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

elisha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will Book Again
We enjoyed our stay. I was a little disappointed that they did not have turkey sausage on during our stay, that was an influence for booking. But it was an excellent stay. Would definitely stay again.
Se hospedó 2 noches en febrero de 2023

8/10 Bueno

carrie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was fine it did have a funny smell but ok.. had to call front desk about a party in the room across the hall and i do not believe they came up like they said they would. Breakfast is nice i would add potatoes
Se hospedó 11 noches en enero de 2023

8/10 Bueno

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good to have close to Philly but I felt safe