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Opiniones de JW Marriott The Rosseau Muskoka Resort & Spa

4.5 out of 5
JW Marriott The Rosseau Muskoka Resort & Spa
1050 Paignton House Road, Muskoka Lakes, ON

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 480 de 863 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 234 de 863 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 93 de 863 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 32 de 863 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 863 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Magda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2019

6/10 Aceptable

ozan

Viaje familiar con niños
This is my second stay at JW Marriot. What i found this time, pool is not clean and it seems facility is not ready for season. Unfortunately, I disappointed this time although i like resort
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Sarah

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a wonderful time
Se hospedó 1 noche en mayo de 2024
Respuesta de Maggie , el 21 may. 2024
Thank you for your 5-star review, Sarah. We look forward to welcoming you back to Muskoka soon

10/10 Excelente

Gbemileke

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ive been in several Marriot hotels but this is far is the best experience. The ine bedroom suite was amazing and felt homely. The people, the people,the people. They made all the difference. From the concierge, to the restaurant, lounge, housekeeping etc they were so courteous, friendly and ALWAYS willing to help. It was my first time and sure wont be the last.
Se hospedó 2 noches en mayo de 2024
Respuesta de Maggie , el 21 may. 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your experience at JW Marriott The Rosseau Muskoka Resort & Spa! We look forward to welcoming you back to Muskoka soon.

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en mayo de 2024
Respuesta de Maggie, el 14 may. 2024
Thank you for your 5-star review, Andrew. We look forward to welcoming you back to Muskoka soon

10/10 Excelente

Andres

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Maggie, el 7 may. 2024
Thank you for your 5-star review Andres. We look forward to welcoming you back to Muskoka soon!

10/10 Excelente

Sookie, Whitby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Maggie, el 7 may. 2024
Thank you for your 5-star review Sookie. We look forward to welcoming you back to Muskoka soon.

6/10 Aceptable

Vishal

Le gustó: Servicio y personal y condiciones de la propiedad
Just u had to eat wats in there restaurant nothing around
Se hospedó 1 noche en abril de 2024
Respuesta de ., el 29 abr. 2024
We appreciate you taking the time to share your feedback with us. We're sorry to hear that the food choices didn't meet your expectations and that you found our location too remote. Your comments are valuable to us as we strive to continuously improve our services and amenities. We'll certainly take your feedback into consideration as we work to enhance the overall guest experience. If you decide to stay with us again in the future, please don't hesitate to reach out to our team, and we'll do our best to ensure your stay exceeds your expectations.

8/10 Bueno

Nima

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de ., el 29 abr. 2024
Thank you so much for choosing to stay with us at the JW Marriott Muskoka! We're thrilled to hear that you had a fantastic experience during your visit. Our team works hard to ensure that every guest feels welcomed and well taken care of, so it's incredibly rewarding to receive such positive feedback. We can't wait to welcome you back for another wonderful stay in the future!

10/10 Excelente

Oussama

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de ., el 19 abr. 2024
Thank you for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and it's fantastic to know that we succeeded in meeting your expectations. We look forward to the pleasure of welcoming you back for another fantastic stay soon!

10/10 Excelente

Maria

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent!
Se hospedó 1 noche en abril de 2024
Respuesta de ., el 17 abr. 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.We truly appreciate your support and hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Wishing you all the best until we meet again!

10/10 Excelente

Laura

Le gustó: Servicios y condiciones de la propiedad
Very comfortable and staff friendly. Nice for kids end family
Se hospedó 1 noche en abril de 2024
Respuesta de ., el 19 abr. 2024
We're thrilled to hear that you had a wonderful experience with us! Your kind words mean the world to us. We can't wait to welcome you back soon for another unforgettable stay. If there is anything we can do to improve your next experience please do not hesitate to reach out to us.

10/10 Excelente

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful property.
Se hospedó 1 noche en abril de 2024
Respuesta de ., el 8 abr. 2024
Thank you for sharing your recent experience at our resort! We are pleased to hear that you had such a wonderful stay with us.At the JW Marriott Muskoka, we strive to provide every guest with an unforgettable experience, and it's incredibly rewarding to know that we succeeded in making your visit enjoyable.We look forward to the opportunity to welcome you back for another fantastic stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to reach out.

10/10 Excelente

Fabiola Ahumada

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was wonderful
Se hospedó 1 noche en abril de 2024
Respuesta de ., el 8 abr. 2024
Dear Fabiola, Thank you for taking the time to share your recent experience at JW Marriott Muskoka! We are absolutely thrilled to hear that your stay with us exceeded your expectations. We can't wait to welcome you back to JW Marriott Muskoka for another incredible stay in the near future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. The Team at JW Marriott Muskoka

10/10 Excelente

Sachin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de ., el 8 abr. 2024
Thank you so much for taking the time to share your positive experience at the JW Marriott Muskoka! We are thrilled to hear that you thoroughly enjoyed your stay with us.Providing exceptional service and creating memorable experiences for our guests is our top priority, and it's truly rewarding to know that we succeeded in making your visit a pleasant one.We appreciate your kind words and hope to have the pleasure of welcoming you back to our resort in the near future. If there is anything more we can do to enhance your next stay, please don't hesitate to let us know.

8/10 Bueno

Domenic

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice property, excellent staff
Se hospedó 5 noches en marzo de 2024
Respuesta de ., el 2 abr. 2024
Thank you for your wonderful review! We're delighted to hear that you had an excellent experience at our hotel. Providing top-notch service and ensuring our guests' satisfaction are our main goals, and we're thrilled that we were able to meet and exceed your expectations. We hope to have the pleasure of welcoming you back soon for another fantastic stay!

8/10 Bueno

Christopher, Garson

Se hospedó 2 noches en marzo de 2024
Respuesta de ., el 12 abr. 2024
Thank you so much for your feedback! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we can't wait to welcome you back again soon. If there's anything specific you'd like us to improve or any suggestions you have, please feel free to let us know. Looking forward to having you at the JW Marriott Muskoka soon again!"

10/10 Excelente

Vladislav

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en marzo de 2024
Respuesta de ., el 2 abr. 2024
We appreciate your feedback and are pleased to hear that you had a good stay at our hotel. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and we're glad that we succeeded during your visit. If you have any suggestions for how we can make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Excelente

Kristina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely amazing. The only wrong was that I only stayed for one day. Definitely going back
Se hospedó 1 noche en marzo de 2024
Respuesta de Mike, el 19 mar. 2024
Thank you for your 5/5 score

6/10 Aceptable

Sarah, Glen Williams

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great facilities and beautiful setting. The room could benefit from a deeper clean. Delicious dining options!
Se hospedó 1 noche en marzo de 2024
Respuesta de Mike, el 19 mar. 2024
Sarah, thank you for your comments. I will pass these to the appropriate managers

10/10 Excelente

Dark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice hotel ..
Se hospedó 1 noche en marzo de 2024
Respuesta de Mike, el 19 mar. 2024
Thank you so very much.

10/10 Excelente

sherif

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is very clean and comfortable,staff are very nice and helpful
Se hospedó 2 noches en marzo de 2024
Respuesta de ., el 2 abr. 2024
Thank you for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and it's fantastic to know that we succeeded in meeting your expectations. We look forward to the pleasure of welcoming you back for another fantastic stay soon!

10/10 Excelente

Afra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very cool place
Se hospedó 1 noche en marzo de 2024
Respuesta de Mike, el 19 mar. 2024
Thank you Afra

10/10 Excelente

Shiau Liang

Se hospedó 1 noche en febrero de 2024
Respuesta de ., el 2 abr. 2024
Thank you for your wonderful review! We're delighted to hear that you had an excellent experience at our hotel. Providing top-notch service and ensuring our guests' satisfaction are our main goals, and we're thrilled that we were able to meet and exceed your expectations. We hope to have the pleasure of welcoming you back soon for another fantastic stay!

8/10 Bueno

Bethany

Viaje en grupo
Le gustó: Limpieza y servicio y personal
A little disappointed with the dining as there was only one option for breakfast, lunch and dinner but food that was available was excellent
Se hospedó 2 noches en febrero de 2024
Respuesta de Mike, el 19 mar. 2024
Thank you Bethany, I am sorry we had only one of our outlets open during your stay.

10/10 Excelente

Stuart

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing
Se hospedó 2 noches en febrero de 2024
Respuesta de ., el 2 abr. 2024
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay at our hotel. Providing excellent service and creating memorable experiences for our guests is always our top priority, and we're glad to hear that we met your expectations. We look forward to welcoming you back in the future for another wonderful stay!

8/10 Bueno

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de ., el 2 abr. 2024
We appreciate your feedback and are pleased to hear that you had a good stay at our hotel. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and we're glad that we succeeded during your visit. If you have any suggestions for how we can make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful grounds, Saw The Jim Cuddy Band in the evening entire experience was amazing.
Se hospedó 1 noche en febrero de 2024
Respuesta de ., el 2 abr. 2024
Wow! Thank you for your absolutely glowing review! We are beyond thrilled to hear that you had such a fantastic experience at our hotel. Creating unforgettable memories and ensuring our guests feel truly valued is at the heart of everything we do, and your feedback reinforces that we're on the right track. We can't wait to have the pleasure of welcoming you back for another amazing stay in the future!

10/10 Excelente

Maxwell

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was our first time visiting, we definitely were not disappointed. Right from the start, the service was incredible. The eagerness to make us feel welcomed as well as the way we were treated by the staff, was truly second to none. The facilities, the spa experience, the room, the grounds were all truly top notch. The extra subtle touches to make us feel at home truly made the experience. I cannot thank the JW Rosseau staff enough.
Se hospedó 2 noches en febrero de 2024
Respuesta de MJ, el 19 mar. 2024
Thank you Maxwell, great to see you had a great time.

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great as always
Great as always Consistently good A fun weekend to meet new friends, and enjoy some well deserved R&R PS: to the spa team; learn how to use a telephone machine. (When it rings try Awnsering) I walked past it several times nobody there waiting, but yet they don’t know how to awnser a call. Spa excluded great resort and trip
Se hospedó 2 noches en febrero de 2024
Respuesta de ., el 2 abr. 2024
Thank you for your glowing review! We're thrilled to hear that you had an excellent stay at our hotel. Providing exceptional service and creating memorable experiences for our guests is what we strive for, and it's incredibly rewarding to know that we succeeded during your visit. We have shared your comments regarding the Spa and have rectified the issues. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wife and I stayed here for 2 nights staff was amazing from the front desk to waiters at restaurants and bar Food was unbelievable everything we ate was so good We will definitely be back again
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Lee Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muskoka getaway
A tranquil hotel with all the little added touches. Roasting marshmallow's by the fires, playing pool and chess. The hydrospa was relaxing. The staff were amazing. They were always there to offer help and service and went above and beyond to provide you with exceptional service.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

BRUCE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love the Port Carling area and the view from the hotel overlooking the water. Room was cozy and well appointed. Staff very polite and accommodating.Love the fire at the front. Was there about four years ago and the pricing of drinks and meals is a little over the top now. $16 for a domestic draught beer? $85 for breakfast for two? We ended up going out or picking up all meals from outside. I understand we are where we are but...wow!
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Cathy

Se hospedó 2 noches en enero de 2024

8/10 Bueno

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great property. Would love to come back in the summer months to participate in outdoor activities.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Adam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cassie

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Terry Ann, Toronto

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Piotr

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Serene location with stunning lake view
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

JINSUNG, North York

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place to rest for family.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Denise

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Farah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

matthew

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Ngoc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Ivanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Babymoon
The staff is so helpful here, we loved our cozy room and the food was great. We started on the resort primarily, and used the gym and spa. We’d come back for sure
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Ankit

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
amazing location and property to relax and enjoy.
Se hospedó 1 noche en octubre de 2023
Respuesta de Rajat, el 26 oct. 2023
Thank you for feedback.

10/10 Excelente

Carlos

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay and see the fall colours. Top notch resort!
Se hospedó 2 noches en octubre de 2023
Respuesta de Rajat, el 19 oct. 2023
Thank you for your feedback.

10/10 Excelente

Manuela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved it!
Se hospedó 1 noche en octubre de 2023
Respuesta de Rajat, el 19 oct. 2023
Thank you for your feedback.

10/10 Excelente

JASMIN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice
Se hospedó 1 noche en octubre de 2023
Respuesta de Rajat, el 19 oct. 2023
Thank you for your feedback.

6/10 Aceptable

kaili

Viaje familiar
honestly it doesn't worth that price.
Se hospedó 2 noches en octubre de 2023
Respuesta de Rajat, el 19 oct. 2023
Thank you for your feedback.