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Opiniones de Ocean Plaza Motel

2 out of 5
Ocean Plaza Motel
1005 S Ocean Blvd, Myrtle Beach, SC

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 149 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 241 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 205 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 173 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 236 de 1004 opiniones" "

6.0/10

Limpieza

6.0/10

Servicio y personal

5.8/10

Servicios

5.4/10

Condiciones de la propiedad

5.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Willys

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sure
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 5 sept. 2023
Thank you for your feedback

10/10 Excelente

SOILA

Viaje familiar
Le gustó: Limpieza
😊😊😊
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 4 sept. 2023
Thank you Soila for your wonderful feedback

8/10 Bueno

Manuel, BURNSVILLE

Se hospedó 4 noches en agosto de 2023
Respuesta de Reservations, el 22 sept. 2023
Thank you for your feedback Manuel

4/10 Malo

Nicteloi

Viaje familiar
No le gustó: Servicio y personal y comodidad de las habitaciones
the worst receptionist the place could have
My worst reception in a hotel, the receptionist was very grumpy, very rude and the racism towards us was noticeable because we asked if he had a room before the time, he said no other person of his color arrived and he said yes and gave me a damn. She gave them 2 at 3 and 1 room until 6:30 always with a very bad attitude and they treated us very badly I felt rejected for being Hispanic if she doesn't like her job why is she there I don't recommend that hotel or my friends friends and even less my family I will not return to that place I will never give it only two stars
Se hospedó 1 noche en julio de 2023
Respuesta de Carin, el 10 jul. 2023
We apologize for any issues you may have experienced during your stay with us. We will address your concerns accordingly. Your feedback is greatly appreciated.

2/10 Terrible

Viveka

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La mujer que atiende en el lobby fue muy grosera conmigo, no me daba soluciones solo problemas
Se hospedó 1 noche en mayo de 2023
Respuesta de Reservations, el 8 may. 2023
I am sorry Viveka that you did not enjoy your stay with us

10/10 Excelente

Keydy

Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Silvestre

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Es un hotel en muy buen lugar está cerca de el mar so lo caminas un minuto, y las tiendas están muy cerca
Se hospedó 3 noches en agosto de 2022
Respuesta de Carin, el 25 ago. 2022
We are glad you enjoyed your stay with us. Your feedback is greatly appreciated.

10/10 Excelente

NORA

Se hospedó 3 noches en julio de 2022

10/10 Excelente

Juan Carlos

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo muy bien todo excelente
Se hospedó 4 noches en julio de 2022
Respuesta de Carin, el 15 jul. 2022
We are glad you enjoyed your stay with us. Your feedback is greatly appreciated.

4/10 Malo

Ivonne

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La verdad no me gusto para nada el motel, el ambiente malo, la limpieza no estaba muy buena, nos tocó la ducha tapada.
Se hospedó 2 noches en julio de 2022
Respuesta de Carin, el 14 jul. 2022
We are sorry your stay with us was unsatisfactory. We will address your issues directly.

4/10 Malo

Katlyn

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Que el hotel esta cerca al mar, y que tenia lo adecuado para cocinar..y no me gusto el servicio no llegan ah ser limpieza y pedi balcon y m pusieron en 1 piso no se miraba mucho el mar
Se hospedó 4 noches en julio de 2022
Respuesta de Carin, el 14 jul. 2022
Thank you for your feedback. We will look into your issues and handle them accordingly.

10/10 Excelente

SUSY

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente muy centrico
Se hospedó 2 noches en junio de 2021
Respuesta de Crystal, el 3 jul. 2021
Gracias por su negocio y por sus comentarios.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena localización y muy accesible. Buena la limpieza.
Se hospedó 3 noches en julio de 2019
Respuesta de Crystal, el 22 jul. 2019
Thank you for staying and for the feed back.

6/10 Aceptable

Alvaro

Hacer grato el viaje
La habitació buena ubicación buena Malí por el olor de cigarrillo y sin wifi okay
Se hospedó 1 noche en agosto de 2018
Respuesta de crystal, el 26 ago. 2018
Thank you for staying with us

6/10 Aceptable

Adriana del Pilar

Le gustó: Limpieza y servicio y personal
Bueno
Muy bien

4/10 Malo

sara

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The front desk at check in wasn’t very friendly was better at check out very nice lady me and my husband stayed 3 nights and need toilet paper on 2 nd day and I asked housekeeping and she didn’t have any so I went to front desk and she had to look at my paperwork my license to make sure I was staying there also when we got there there was no batteries in the tv remote I went to front desk they didn’t believe me and sent maintenance also bathroom was dirty and it leaked in the middle of the bathroom I wouldn’t stay again also was loud as hell all night
Se hospedó 3 noches en abril de 2024

8/10 Bueno

tabitha

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Todd

Viaje en pareja, Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice ocean front view. Building needed updated. The pool had a lot of debris floating in it. The weed smell was overwhelming.
Se hospedó 3 noches en abril de 2024

4/10 Malo

Jessica

Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Overall, the stay was OK. The oven in the kitchen had a little malfunction but was fixed eventually. The pool was not working properly and I was only able to use the pool two days out of my five day stay, which was a bummer. There was always something wrong with the pool.
Se hospedó 4 noches en marzo de 2024
Respuesta de Reservations, el 29 mar. 2024
We do have a sister property next door that has a pool that could have been used.

2/10 Terrible

Craig

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Reservations, el 2 feb. 2024
Thank you for your feedback Craig

10/10 Excelente

Laurie

Le gustó: Limpieza y servicio y personal
Julie at the front desk is great! As long as you understand that you are not booking a 5 star hotel at this price, you will not be disappointed. Oceanfront room where all the equipment worked and was a last minute booking the night before NYE. Great deal!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Reservations, el 2 feb. 2024
Thank you Laurie for your wonderful feedback. We look forward to seeing you again.

2/10 Terrible

Adrienne

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was nasty and not fit to stay in. I would not let my dog stay a night their. We were very disappointed.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservations, el 2 feb. 2024
I am sorry Adrienne that you did not enjoy your stay with us

10/10 Excelente

M

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place and an excellent price
Se hospedó 3 noches en noviembre de 2023
Respuesta de Carin, el 30 nov. 2023
We are glad you enjoyed your stay. Your feedback is greatly appreciated.

6/10 Aceptable

Robert, Indian Trail

Le gustó: Servicio y personal
Se hospedó 7 noches en septiembre de 2023
Respuesta de Carin, el 19 nov. 2023
Thank you for your feedback.

8/10 Bueno

Paul

No le gustó: Servicio y personal
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations, el 17 nov. 2023
Thank you Paul for your feedback

8/10 Bueno

Ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 7 noches en noviembre de 2023
Respuesta de Reservations , el 17 nov. 2023
Thank you Ann for your feedback

6/10 Aceptable

Karen

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The property definitely needs updating The front desk help was not very helpful at check in They were kind enough to let us check in early But we were unaware that the front desk would be closed our entire stay Unaware that the hotel next door was the sister hotel (where we needed to check out) until we read the sign We were unaware we could have used facilities at either location including pool and parking until we asked at check out We were to have the beach side room but we received a side hotel room (which all rooms are) with a view of the beach if you turned to the right but we were under impression that beach front what just that Pool not very clean but swimable And if you book using Expedia or Travelocity you need to leave a 100.00 cash deposit (must be cash) and when checking out they have security check your room before giving your cash back This should be noted before reserving through any of these platforms
Se hospedó 4 noches en octubre de 2023
Respuesta de Reservations, el 21 oct. 2023
Thank you for your feedback

8/10 Bueno

Thiago

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicio y personal
Took me over 1 hours to check in , me with kids .
Se hospedó 1 noche en octubre de 2023
Respuesta de Reservations, el 18 oct. 2023
What time did you check in

2/10 Terrible

Frank

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Do Not Stay There, Book Somewhere else
Our entire experience was awful. I highly recommend you stay somewhere else. First, we had to check in at the adjacent hotel because I guess there isn't enough staff to manage the hotel we were staying in. Then you had to leave a $100 cash, security deposit. Yes, it's 2023 but this hotel will not allow you to use your credit card for a security deposit. They would not budge and when asked to speak with the manager they informed me that wasn't one. They informed me they would put the cash in an envelope and you will get it when you checkout. Luckily, my wife and I were able to scrounge up enough cash. They also wanted to see everyone's identification who was staying in the room. I thought this was a little odd as well. The hotel is very old and as i expected it, the rooms were outdated and dirty as well. We found dental floss on the floor as well as a plastic bag. The lighting was terrible and the shower drain was clogged. The bed was okay luckily. When we went to checkout, we discovered they didn't open up until 0830. So, we had to wait until then in order to get our cash back. You are SOL if you want to get on the road early on your departure day. I found this to be very unaccommodating but again, they had our money because they wouldn't take charge, We went to the adjacent hotel where we checked in and they informed us that we could check out in our hotel and they had our money. I felt like i was being jerked around non-stop. It was a terrible hotel.
Se hospedó 2 noches en octubre de 2023
Respuesta de Carin, el 16 oct. 2023
We apologized for any issues you may have experienced during your stay. Your feedback is greatly appreciated.

10/10 Excelente

Eric

Le gustó: Servicios
It was an awesome experience the pool was great the hot tube was good the staff was wonderful the rooms were very clean would love to stay there again in the future
Se hospedó 1 noche en octubre de 2023
Respuesta de Reservations, el 8 oct. 2023
Thank you Eric for your wonderful feedback

2/10 Terrible

Loretta

No le gustó: Servicio y personal
ROBBED!!! NO CAMERAS ON SOME HALLS!!!
First night checked in, sleep, wake up to find that someone came into our room. Took my wallet off the bed it was laying IN the bed, RIGHT beside me, went through it, took cash and cards. Put wallet in different place!!! All while I was SLEEPING!!! ALSO CAMERAS AREN'T IN ALL HALLS!!! HOTEL CLERK HAD NERVE TO ASK ME HOW THEY GOT INTO MY ROOM AND WHY WAS I STILL STAYING. MY ANSWER #1 HOW THE HELL DO I KNOW HOW THEY GOT IN ? #2 HELL I'M SAFER HERE THAN ANOTHER ROOM THEY ALREADY KNOW THEY CLEANED ME OUT!!! SCARY!!! AND HOTEL CLERK OFFERED NOTHING BUT HER RUDENESS AND USELESS QUESTIONS!!!
Se hospedó 4 noches en septiembre de 2023
Respuesta de Reservations, el 30 sept. 2023
I am sorry Loretta that you did not enjoy your stay with us

10/10 Excelente

Samantha

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Having been to Myrtle Beach numerous times, this place is a classic. It’s not super upscale or “ bougie” you get what you pay for. Myself, husband and two kids aged 8 & 11 had a blast. The whole point is the beach which we had an ocean view and our room had a little kitchenette as well! Super affordable and close to everything!! Plus the girl who was at the front desk was soooo sweet and super helpful! Definitely would stay again!
Se hospedó 2 noches en agosto de 2023
Respuesta de Reservations , el 30 sept. 2023
We are grateful for your continued stays with us Samantha

8/10 Bueno

Don

Viaje en pareja
Le gustó: Servicio y personal
The people who work there are friendly.
Se hospedó 7 noches en septiembre de 2023
Respuesta de Carin, el 27 sept. 2023
Thank you for your feedback, it s greatly appreciated.

10/10 Excelente

Jessica

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best indoor pool and jacuzzis. Worth the ocean front upgrade!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Reservations, el 23 sept. 2023
Thank you Jessica for your feedback

8/10 Bueno

Alvin

Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 10 oct. 2023
Thank you Alvin for your feedback

10/10 Excelente

Lamark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 13 sept. 2023
Thank you Lamark for your wonderful feedback

10/10 Excelente

Latasha

Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 2 oct. 2023
Thank you for your feedback Latasha

10/10 Excelente

Maritza

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 28 oct. 2023
Thank you for your feedback

6/10 Aceptable

Michael

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Housekeeping went above and beyond to spruce up the room. Fancy towels and thoroughly clean. All the staff I encountered were awesome. Building is old and very worn. My balcony door had absolutely no latch or lock remaining. South end of dirty Myrtle, ya needs a lock or four. They expected a $100 deposit upon check in. I had no foreknowledge of this and that’s not good business
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations , el 6 sept. 2023
Thank you Michael for your feedback. The damage deposit is stated on the Hotels.com site

10/10 Excelente

Roger

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Carin, el 7 sept. 2023
Thank you for your feedback, it is greatly appreciated.

2/10 Terrible

Shawn

Viaje de negocios
No le gustó: Servicio y personal y condiciones de la propiedad
$100 cash at check in!!!!!!!!!
They made me go out and get $100 cash from an ATM machine at 10 pm for incidentals. no mention of this during my booking process. got back from ATM and the office was closed had to go next door and get in line 45minutes to check in. absolutely ridiculous. then they took $36 resort fee from the $100 that was not mentioned during the booking process. never again will i stay here.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 5 sept. 2023
All of these policies are stated on the website in which you booked

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
Inside the room was clean and with amenities. Outside looks old and may need renovation.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 5 sept. 2023
Thank you for your feedback

8/10 Bueno

Lee

Le gustó: Limpieza y servicio y personal
Overall, satisfied with our stay. Bonus... there was no bugs at all.
Se hospedó 8 noches en agosto de 2023
Respuesta de Reservations, el 4 sept. 2023
Thank you Lee for your wonderful feedback

6/10 Aceptable

Andrena

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Property needs renovations. Stayed in room 407. I wasn't happy about the crack in the tub because it's a hazard. The removeable ceiling tiles in the bathroom and kitchenette areas were creepy. I'm 5'5 and was able to touch the ceilings in both areas. The keys to enter the room wasn't very reassuring. I'm use to a key card for entry for past hotel stays. First time needing multiple keys to enter my room. The AC was as low as it could go on 60 degrees, but it was still warm. Maintenance brought a very loud commercial grade blower fan. Staff was nice and it was easy access to the beach.
Se hospedó 3 noches en agosto de 2023
Respuesta de Reservations , el 30 ago. 2023
thank you for your feedback, I have forwarded your issues to maintenance

10/10 Excelente

chrystal

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Decent place
Great customer and great bang for your buck!
Se hospedó 1 noche en agosto de 2023
Respuesta de Carin, el 29 ago. 2023
We are glad you enjoyed your stay, Your feedback is greatly appreciated.

4/10 Malo

Dominic

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 26 ago. 2023
I am sorry Dominic that you did not enjoy your stay with us

8/10 Bueno

Jennifer

Viaje familiar
Le gustó: Servicio y personal
Stay was great our room was right at yhe pool and beach the lady at front desk was very helpful and nice
Se hospedó 3 noches en agosto de 2023
Respuesta de Carin, el 24 ago. 2023
We are glad you enjoyed your stay. Your feedback is greatly appreciated.

2/10 Terrible

susan

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed at this property last year no issues. This year the staff was completely rude ! Never told us of a $100 cash deposit and the atm would only allow $20 at a time with a $4 fee. It was HOT and they would not work with us. We had to WALK to find a working ATM. When we came back, the one said to the other, look here is your best friend. I called her out on it and she said was talking to someone else. Asked for clean towels 4 times. Finally got towels on the day before we left. We will never stay here again
Se hospedó 5 noches en agosto de 2023
Respuesta de Reservations, el 23 ago. 2023
I am sorry Susan that you did not enjoy your stay with us

6/10 Aceptable

Chasity

No le gustó: Comodidad de las habitaciones
Highly disappointed 😔
It was not as good as it was last year. It's really all run down, I'm surprised they r still open. Heck our balcony door most expensive room cuz it's oceanfront was so hard to open n close... bugs in the room to, the shower was so hard to turn water on n off..this is just to name a few things. The worse part was kids in the pool all night every night n all hours of the night screaming n no parents around. Go down to lobby and no one is found morning day or night..they r closed. No help from no one. Heck When we went to check out again lobby is closed luckily another couple told us we had to literally go to a different hotel just to turn our keys in n get our deposit back. We thought it was a joke but it sure wasnt. We won't be back.
Se hospedó 4 noches en agosto de 2023
Respuesta de Carin, el 20 ago. 2023
We apologize for any issues you may have experienced during your stay. Your feedback is greatly appreciated.