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Opiniones de Sau Bay Resort & Spa

4 out of 5
Sau Bay Resort & Spa
Na Sau Bay, Na Sau Bay, Cakaudrove

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 9 de 11 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 1 de 11 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 11 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 11 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 11 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.8/10

Condiciones de la propiedad

10/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

william

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My wife and I ventured to Sau Bay around the 20th of June, shortly after it opened. At a high level, we give the place 6 out of 5 stars! At the top of our experience was the incredible staff that greeted us and took care of us throughout our 5-day stay. We had previously spent a couple of weeks at some other resorts in the Mamanuca islands, and while those were also great, Sau Bay stood head and shoulders above them in terms of service, privacy, and overall experience. Sau Bay is a small resort with only a few cottages. It never feels crowded and during our stay the staff outnumbered the guests by about 2 to 1! By the time we left the staff felt like family. Eunice, Sara, William, Carl, Letu, John and little John banded together to give us an experience we won’t forget. Sara took care of making sure we had great dining experiences and also gave us fantastic seaside massages along with herbal therapy to help me ease my sinuses (from a head cold, which unfortunately kept me from diving). Carl and Letu took care of our boat transportation from the island of Taveuni, and also led us on our snorkeling expedition on the rainbow reef. Having snorkeled and dived many locations around the tropics since the 80’s, I can say this was right up there with some of best, unlike some of the locations where much of the coral is dead and the fish are no longer abundant. We also did some snorkeling on the house reef. My recommendation for snorkeling right near the resort is to take a kayak
Se hospedó 4 noches en junio de 2022
Respuesta de From all of us at Sau Bay, el 6 ago. 2022
Bula William- Thank you for your wonderful review! We are humbled by your 6 star rating. So glad you enjoyed your stay as much as we enjoyed hosting you and your wife. You are part of our Sau Bay family and we look forward to your return visit. Sota Tale!

4/10 Malo

Marius

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Servicio y personal
Leider kein Paradis!
Einsam gelegene Unterkunft in einer Bucht auf der Nachbarinsel von Taveuni. Leider sind einige Unstimmigkeiten während unseres Aufenthaltes aufgetreten, von denen wir hier kurz berichten wollen: Transfer: anders als angegeben werden einem pro Person 100 USD(!) in Rechnung gestellt für eine 25 minütige Bootsfahrt - sehr teuer. Bei unserer Ankuft wollte man sich nicht daran erinnern, dass ein „kontinentales Frühstück“ im Zimmerpreis inbegriffen war. Man bot uns verschiedene Mealplans an, die von 55USD bis ca. 80 USD pro Person und Tag kosten. Auf unsere Nachfrage, warum denn dies nicht in der Landeswährung angeboten wird, würde uns keine Begründung gegeben. Das Frühstück wurde uns nach langen Diskussionen als „light Frühstück“ angeboten. Alles andere als kontinentales Frühstück. Die Zimmer haben eine Aircondition, aber anders als in den Buchungsbedingungen angegeben kostet diese 20 FJD pro Tag! Die Ausflüge und Tauchen werden ebenfalls in USD abgerechnet. Zum Auschecken haben wir dann eine Rechnung erhalten, in der dann alles wieder in FJD ungerechnet wurde. Völlig unverständlich, warum dann vorher USD angegeben wurde. Auf Nachfrage, dass man statt mit Kreditkarte (5% Gebühren) auch mit Paypal zahlen könne, da dies ebenfalls auf der Rechnung angeboten wird und nur 2% Gebühren kostet, hat die Inhaberin plötzlich befürchtet, das der Zahlvorgang zu lange dauert. Leider ist die Preisgestaltung alles andere als transparent und das Personal z.T. nicht sehr freundlich.:(
Se hospedó 5 noches en marzo de 2019

10/10 Excelente

Karen, Salt spring Island, BC - Canada

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The quiet location was perfect for us. The staff were super friendly and very attentive. The bay was calm and perfect for snorkelling right from our Bure. Our day of taking a boat to snorkel at rainbow reef and picnic on a sandy beach was the icing on the cake.
Se hospedó 6 noches en noviembre de 2018
Respuesta de Your Sau Family, el 28 nov. 2018
Bula vinaka Karen Thank you so much for your great review - it is great to read that you enjoyed your stay and that we not only met expectations but surpassed them. The Sau family of staff are so proud to welcoming visitors to our islands and that they become new family members Hope to see you again one day Vinaka Sau family of staff

8/10 Bueno

Hasan

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Nice place
Feels at home. Nice staff. Meals and boat transfers a bit expensive.
Se hospedó 3 noches en octubre de 2018
Respuesta de Nigel/Carol and Staff of Sau Bay, el 26 oct. 2018
Bula Hasan Thank you for your comments - we really do want our guests to feel 'at home' when staying at Sau Bay. Unfortunately with our remote location food and fuel are expensive. Vinaka Carol

10/10 Excelente

Elisabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
An amazing and beautiful place to stay with staff who work with their heart and will do their best to please you.
Se hospedó 5 noches en julio de 2018
Respuesta de Your Sau Family, el 8 ago. 2018
Bula Elisabeth...thank you so much for your wonderful words of praise for our Sau Family Staff and also on Sau. We hope to welcome you all back someday - safe travels on your amazing journey.

10/10 Excelente

Li

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
非常温馨的一家酒店
酒店不大，只有六间客房，位置在一个静静的港湾里，我和儿子在这里度过了11天的愉快时光。我们来的时候正值雨季，雨经常一下就是一整天。房间周围都是树木，就像生活在森林里空气十分清新。5月底至9月是旱季，希望躲过雨季的朋友可以选择这个时段。娱乐项目以水上为主，潜水或者浮潜，划独木舟，骑水上摩托。我喜欢静静的待在酒店里，对着大海发发呆，对于生活在大城市的我们来说也是一种奢侈吧。儿子喜欢逮海滩上的螃蟹以及各种昆虫，十天的时间感觉转眼就过去了。这里出入外界都需要乘船，可能有人会感觉闭塞，我却很享受这份静谧。酒店的员工都非常热情友善，小酒店就有这点好，感觉相处下来好像一家人一样，离别的时候竟有些不舍
Respuesta de Your Sau Family, el 3 may. 2018
Bula from your Sau Family! Thank you so much for your amazing review. We all so enjoyed having you visit with us and enjoy your time here. We all wish you both all the best and hope that you will one day return to your home in Fiji.

10/10 Excelente

Jenny, Hong Kong

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Feels like your dream home
Stayed here for our honeymoon for around 10 days and we can't say enough good things about this place. The view, food, staff, activities, and the dogs were lovely and we miss everyone and everything already! Where do we start...the diving is spectacular with the dive master, Carl. Hiking is a pleasant surprise with the dogs (4) who led the way and were such friendly hosts! Snorkeling with gorgeous house reefs is amazing and the kayaking along mangroves is out of this world. The housekeepers were so sweet and diligent--they make the beds with fresh flower decorations twice everyday and coming home to it puts a smile on our faces every time. The consistent supply of cookies and milk in the pantry is delightful and delicious, as with every meal. The list just goes on and on... You HAVE to come stay at Sau Bay if you are visiting Fiji! We hope to be back some day!
Respuesta de Nigel/Carol and Staff of Sau Bay, el 7 ene. 2017
Bula Jenny, Thank you so much for your wonderful review...our staff love having guests to welcome into our Sau Family - and of course the dogs are such an important part of our family. We hope that the Sau Magic you experienced with us will be with you both in your future together! We certainly would love to welcome you back to your Fiji home one day! Please drop a review with Tripadvisor as well! Lolomas from us all and the best for 2017

10/10 Excelente

Steffen, Copenhagen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Go there now!!!
Sau Bay is a hidden gem. It has the best service from the kindest people. Snorkeling right off the beach is world class. Go there before it gets discovered
Respuesta de Sau Family Staff, el 5 feb. 2016
Bula to our newest Sau Family members! We loved having you visit with us and to be able to share what our islands are all about! Safe travels and Sota tale Your Sau family

10/10 Excelente

Linda, Seattle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Paradise in Fiji
Sau Bay Resort is paradise in a secluded part of Fiji, with easy access to the best snorkeling we have ever done -- Rainbow Reef. The bure/cottages are elegantly decorated for an island retreat. The amenities are first class. The flowers are abundant in and outside of the accommodation and public spaces. Food is excellent; staff attentive; scenery is lush jungle and blue water. We rank this resort at the top of our list of preferred accommodations worldwide.
Respuesta de Sau Family Staff, el 9 abr. 2016
Bula vinaka to our new Sau Family members! It was fabulous to have you both visit with us and thank you so much for your wonderful review! It is fantastic to read that we met and exceeded your expectations. Wishing you both the best of 2016 and we hope to have you return home in the not too distant future. Sota tale

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fiji seclusion
Accessible only by boat, this Fiji oasis offers the ideal underwater long dreamed of, experience. Rainbow reef offers divers many dive spots and even snorkelers can enjoy the shallow, clear, colorful, soft coral reefs and fish. Rooms are well thought, modern and a wonderful coffee/tea bar with refrigerator to cool milk and water. Oh, the outdoor showers are fabulous! But the best part was the people . Sera took care of us. She was there to order our preferences for food, provide breakfast, lunch and dinner, teach us about coconut , make me a broom from coconut frond, accompany me while snorkeling in Sau Bay, and she was a real champ getting up with us at 4:30 am to hunt crabs. Kiti plays the guitar, he has a wonderful voice and he shares kava. Vee is a wonderful chef , she is such a talented lady, she makes you smile. The owners Carol and Nigel have great stories to tell and give their all to make their Sau Bay a great experience , a tough job without infrastructure . Kudos to all.
Respuesta de Sau Family Staff, el 9 abr. 2016
Bula vinaka from Sau in 2016! We loved having you stay with us and reading your amazing review is really heartwarming! Wishing you the best of 2016 and hope to have you return to your Fiji home in the not too distant future. Sota tale

10/10 Excelente

Annette, Australia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb and very special
An excellent retreat. The staff were incredible, the facilities were perfect. The cottages were immaculate. The location, hospitality, food, activities and spa treatments were all of the highest quality. This retreat well and truly exceeded my expectations.
Respuesta de Sau Family Staff, el 5 feb. 2016
Bula vinaka Annette, A short message to wish you a wonderful 2016 from us all in your new Fiji home! Your great review was much appreciated by all; happiness is 'Happy family member' Sota Tale