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Opiniones de Comfort Suites Nacogdoches

2.5 out of 5
Comfort Suites Nacogdoches
3429 South St, Nacogdoches, TX

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 354 de 904 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 287 de 904 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 121 de 904 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 75 de 904 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 67 de 904 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

6.6/10

Servicios

7.6/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Nada
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Guillermo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en diciembre de 2019

10/10 Excelente

Alejandro, Dallas, us

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo esta muy bien y el personal es muy amable y muy comoda la avitacion.
Se hospedó 1 noche en febrero de 2019

10/10 Excelente

MARIA, Tyler tx

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mui limpio
Mui bien lo recomiendo

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Kaytlin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great!
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Dawn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place to stay.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Wendy

I arrived at the hotel around 10:30 - 1st room tv and internet was not working (front desk was apparently aware of this because the previous guest had the same issue) moved to another room 2nd room smelt of smoke SO BADLY I took 2 steps and requested a NON smoking room - sent to ANOTHER room that still stunk but I sprayed perfume everywhere so I could work and then sleep. I would NOT recommend this hotel to anyone. I feel as if I shouldn’t have been charged for my stay or at least given a deep discount.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

biff

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was a great value!
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Kelly

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff.
Se hospedó 3 noches en marzo de 2024

4/10 Malo

Roland, Sanger

Viaje familiar
No le gustó: Condiciones de la propiedad
The beds were very uncomfortable, A/C did not cool room properly, room had a bad smell.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Ken

Every one were very helpful
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Kirk

No le gustó: Servicio y personal
Discrimination Continues
The manager tried to not allow my wife’s service dog in the eating area. Only after an officer explained that he would bring criminal charges did she decide to leave us alone.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Cheryl

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There was no side entry to go with the side parking. Still had to walk around entire building. The only other issue was I was told the indoor pool was heated. That was actually the reason we picked this hotel over all other options. The pool, nor pool area was heated at all. The new owners told me they have that in their plans for maybe in the next 2 years. Very frustrating that the current staff didn't say that. Other than that, the staff, hotel & food were good
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Brenda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thoroughly enjoyed our stay. Front desk attendees were excellent! Very friendly!
Se hospedó 2 noches en enero de 2024

10/10 Excelente

SHEILA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Margaret

Se hospedó 3 noches en enero de 2024

10/10 Excelente

Catherine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Melinda

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great accomodations and great hospitality.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Sandra

Le gustó: Limpieza, servicios, condiciones de la propiedad
This is a very nice and clean hotel with beautiful decor. Rooms are spacious with the primary amenities. Self served breakfast is available with hot and cold items and drinks. The only con upon my stay was the elevator went out, room ac continued to run when turned off and there wasn't any drawers for clothes. Manager and staff needs to be more professional and welcoming.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Mary Ann

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

JABIER

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, super quiet and convenient location.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Trine

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

rebecca o

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Linda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only problem was the toilet ran so I turned the toilet off. The staff was marvelous upon checking in!
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, dependable hotel
It was an above average room in a convenient location. The staff was very friendly and helpful.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Christopher

No le gustó: Condiciones de la propiedad
Not worth it
Toilet stained and running water due to bad flapper. Toilet handle was rusting and turning green. Tub had a red stain and tub drain was broken so you couldn't fill up bath tub. Breakfast was good. Night front desk was nice when i checked in. When checking out wasn't asked how my stay was, just what room and thank you.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Jerry Wayne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Kimberly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Service Manager , el 4 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. As a Choice Privileges Platinum member you are truly valued. If you need anything else please let me know. Thank you.... Amanda

10/10 Excelente

Liset

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Last minute stay due to previous reservation somewhere else nightmare. But we felt comfortable and safe here and very nice employees all around. We would stay here again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Service Manager , el 29 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. As a Choice Privileges member you are truly valued. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

alexandra

Viaje familiar con niños
Le gustó: Servicios
Well the ladies at the front were phenomenal!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Service Manager , el 22 sept. 2023
Thank you for your comment. We appreciate your business. If you need anything else please let us know. Thank you,Amanda

10/10 Excelente

Dianne

Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Service Manager , el 4 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. As a Choice Privileges Platinum member you are truly valued. If you need anything else please let me know. Thank you.....Amanda

10/10 Excelente

Tricia

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Stephanie

Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Service Manager , el 4 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. As a Choice Privileges Platinum member you are truly valued. If you need anything just let us know. Thank you

10/10 Excelente

patty

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was big and spacious. It was clean and the staff was super friendly and welcoming. I will definitely return if I'm ever in the area again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Service Manager , el 13 sept. 2023
Thank you for taking the time to do our online survey. If you need anything else, please don't hesitate to call the hotel.

10/10 Excelente

Roger

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Service Manager , el 13 sept. 2023
Thank you for doing our online survey. If you have any questions please don't hesitate to contact the hotel. Thank you Amanda

6/10 Aceptable

Meredith

Viaje familiar
No le gustó: Condiciones de la propiedad
The fire alarm kept beeping and their were ants on my bed.
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Service Manager , el 2 sept. 2023
On behalf of our entire team, I would like to apologize for the issues you had . Your satisfaction is important to us as a valued Choice Privileges member

8/10 Bueno

Crystal

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay. The breakfast was nice and the facility was clean
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Service Manager , el 2 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. As a Choice Privileges member you are truly valued. If you need anything else please let us know.

8/10 Bueno

Allison

Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Service Manager , el 13 sept. 2023
Thank you for doing our online survey. If you have any questions, please don't hesitate to contact the hotel. Thank you Amanda

2/10 Terrible

Tiniya

Se hospedó 2 noches en agosto de 2023
Respuesta de General Manager, el 25 ago. 2023
We apologize for not meeting your standards with the quality of your stay. Your feedback has been discussed with all departments for future correction. Thank you for choosing to stay at Comfort Suites Nacogdoches.

10/10 Excelente

Tammie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 25 ago. 2023
Thank you for your feedback and for choosing to stay at Comfort Suites Nacogdoches.

4/10 Malo

Natalie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The staff was nice. The breakfast was good. The room was dirty. It looked like they had not mopped or vacuumed in a while.
Se hospedó 2 noches en junio de 2023
Respuesta de General Manager, el 21 jul. 2023
Dear Natalie,On the behalf of our entire team, I would like to apologize for the unacceptable quality of your room. I have notified our housekeeping department about the specific issues. Thank you for choosing to stay with us.

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly greeting and timely check in.
Se hospedó 2 noches en junio de 2023
Respuesta de General Manager, el 14 jul. 2023
We are happy that you had a great experience staying with us!

10/10 Excelente

Connie

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
SFA Weekend
Upon arriving at the hotel we did run into an issue with the room that was booked for our accommodation. After we address this issue with the Front Desk person (Patricia), she immediately resolved our issues by upgrading our room with no additional charges. We only had the room for one night but due to having to reserve the room for another night, Ciara was able to block the same room, allowing us to remain in the same room without moving to another one, and for that, we thank her for that quick response.
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 21 jul. 2023
Dear Connie,We are pleased to know that you had a great experience with your room and our front desk staff. Thank you for choosing to stay with us.

8/10 Bueno

Katelyn

Se hospedó 3 noches en junio de 2023
Respuesta de General Manager, el 14 jul. 2023
Thank you for choosing to stay with us!

4/10 Malo

Shara

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Sheets on one of the beds had stains the other had a foul smell.
Se hospedó 2 noches en junio de 2023
Respuesta de General Manager, el 14 jul. 2023
On the behalf of our entire team, I would like to apologize for not meeting our standards with the quality of your room. Thank you for choosing to stay with us.

6/10 Aceptable

Allison

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Room was very clean when I checked in. And front desk seemed very fiendly..But air conditioner did not work, stayed two nights and house keeping never came. Had to ask for clean towels on second day. And they never came to fix air so they had to give us a dirty box fan to use. They did reimburse us some of our payment for the trouble...
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 21 jul. 2023
Dear Allison,On the behalf of our entire team, I would like to apologize for the unacceptable quality of your room and lack of daily service. I have notified the appropriate departments about the specific issues. Thank you for choosing to stay with us.

10/10 Excelente

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Happy with the service
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 21 jul. 2023
Dear Mary,We are pleased to know that you had a great experience. Thank you for choosing to stay with us.

10/10 Excelente

DARRELL, New Braunfels

Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 14 jul. 2023
Thank you for choosing to stay with us!