Dear Jordi,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.Your positive rating is a great motivation to the team at the same time we are pleased to note that we were able to give you a memorable experience.We wish you well as we look forward to your return visitThank you.

Dear Sherezade,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.It was indeed a privilege and honor to have you as our guests.Looking forward to your return visit we remain.

Dear Ward,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.Your favorable review is a major motivation to the team to keep giving our guests a better experience.It was indeed a privilege and honor to have you as our guests.Looking forward to your return visit we remain.

Dear Margaret,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.Your favorable rating has deeply touched and motivated us to give our guests the very best experience possible. It was indeed a privilege and honor to have you as our guests.Looking forward to your return visit we remain.

Thank you for choosing Hotel Mokka City during your recent visit to Nairobi. whilst appreciating your positive remarks I would like to inform you that, the downside experiencing is currently receiving attention.We invite you during your next visit to experience a great improvement.

Thank you for choosing Hotel Mokka City.We appreciate you for taking time out of your busy schedule to rate us.It was a great privilege and honor to have you as our guests.Looking forward to your return visit we remain.

Dear Michael,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.Your favorable rating and kind words have deeply touched and motivated us to give our guests the very best of experience possible. It was indeed a privilege and honor to have you as our guests.Looking forward to your return visit we remain.

Dear Anne,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to rate us.Your favorable rating has deeply touched and motivated us to give our guests the very best experience possible. It was indeed a privilege and honor to have you as our guests.Looking forward to your return visit we remain.

Dear Geoffrey,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.We regret to learn that we were not able to give you a memorable experience. The experience shared is not indeed anywhere near a reflection of our standards of service offered. Hence, we do hereby tender our early apology. It is our sincere hope that you will accept our apology for dropping the ball. May I take this opportunity to extend to you a complimentary one night stay during your next visit to Nairobi and enjoy a night free of agony.Looking forward to your return visit we remain.

Dear Ronnie,Thank you staying with us during your recent visit to Nairobi.We are happy you took time out of your busy schedule to share your experience.It is our hope you will give us another chance to host you in the near future.Thank you.

Dear Hitoshi,Thank you for staying with us during your recent visit to Nairobi. We sincerely appreciate your positive rating of our property.Looking forward to your return visit.

Dear Shin,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.As we appreciate your feedback and sincerity we do promise to give urgent attention to the areas you have pointed out for improvements.We shall appreciate it more if you could favor us with a return visit in the future to see improvements made and better experience.It was indeed a privilege and honor to have you as our guest.We look forward to your return visit.

Thank you so much for the positive rating and kind words for us.It was a great privilege to have you as our guests.We look forward to your return visit.

Dear Angeth,Thank you for staying with bus.We appreciate the time taken to review our hotel.It was a great privilege to have you as our guest and we look forward to your return visit in the future.Thank you.

Dear Suresh,.Thank you for making Hotel Mokka City your preferred choice during your visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.Your favorable review has deeply touched and motivated us.It is indeed a privilege and honor to have you as our guests.As we thank you for this candid gesture we wish you a pleasant stay with us.Kind regards,

Dear Paula,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.Your favorable review has deeply touched and motivated us. It was indeed a privilege and honor to have you as our guests.Looking forward to your return visit we remain.

Dear Marie-Leah,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.As we thank you for your favorable remarks we at the same time we wish to notify you that, the downside observations will receive our urgent attention.Otherwise, it was indeed a privilege and honor to have you as our guests.We look forward to another opportunity to serve you in the not too distant future.Thank you.

Dear Marie-Leah,We take this opportunity to thank you for taking time out of your busy schedule to share your experience.It was a great privilege to host you and look forward to your return visit.

Dear Wai Kong,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We are pleased to take this early opportunity to thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.Our future improvements to our property and products are also based on guests’ feedback for a better experience during subsequent return visits and for other guests as well. To this end, we greatly appreciate your positive remarks, sincere feedback and do promise to incorporate your points in our future improvement plans, noting that some are already underway.Otherwise it was a privilege to have you as a our guest and look forward to welcoming you again soon.Thank you.

Dear Dennis,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It was indeed a privilege and honor to have you as our guests.We look forward to another opportunity to serve you in the not too distant future.

Dear Denise,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We are pleased to take this early opportunity to thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.Our future improvements to our property and products are also based on guests’ feedback for a better experience during subsequent return visits and for other guests as well. To this end, we greatly appreciate your positive remarks, sincere feedback and do promise to incorporate your points in our future improvement plans, noting that some are already underway.Otherwise it was a privilege to have you as a our guest and look forward to welcoming you again soon.Thank you.

Dear Hellen,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.Your favorable review has deeply touched and motivated us. As observed the shortfalls will be included in our future development plans and those for immediate attention will be actioned without further ado.As we thank you for this candid gesture we invite you during your next visit to experience more improvements on our services and products.It was indeed a privilege and honor to have you as our guests.Looking forward to your return visit we remain.

Dear Afton,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.Your favorable review has deeply touched and motivated us.As we thank you for this candid gesture we invite you during your next visit to experience more improvements on our services and products.It was indeed a privilege and honor to have you as our guests.Looking forward to your return visit we remain.

Dear Han Sang,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.It was indeed a privilege and honor to have you as our guests.We look forward to your return visit.

Dear Han Sang,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.As we thank you for this candid gesture we invite you during your next visit to experience more improvements on our services and products.It was indeed a privilege and honor to have you as our guests.Looking forward to your return visit we remain.

Dear Pawel Kugler,Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.Your favorable review has deeply touched and motivated us. As we thank you for this candid gesture we invite you during your next visit to experience more improvements on our services and products.It was indeed a privilege and honor to have you as our guests.Looking forward to your return visit we remain.

Dear Jimmy.Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.Your favorable rating has deeply touched and motivated us. As we thank you for this candid gesture we invite you during your next visit to experience more improvements on our services and products.It was indeed a privilege and honor to have you as our guests.Looking forward to your return visit we remain.

Thank you for making Hotel Mokka City your preferred choice during your recently concluded visit to Nairobi.We thank you for taking time out of your busy schedule to share your experience.It is always delightful to hear from our guests as it gives us the opportunity to know the areas in which we fell short of their expectation.Your favorable rating has deeply touched and motivated us. As we thank you for this candid gesture we invite you during your next visit to experience more improvements on our services and products.It was indeed a privilege and honor to have you as our guests.Looking forward to your return visit we remain.

Thank you for your favorable rating.We invite you to come back for a better experience

Dear John,We are glad to have met your expectation and look forward to hosting you in the near future. God bless