Dear Andres. It was a pleasure having you stay with us. Thank you for taking the time to review our hotel and for the great rating.

Dear Dorika Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us. We also appreciate you pointing out great location and quiet space.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum

Dear Ingra,Thank you for taking time to rate us on your recent stay with us. We are delighted to note you enjoyed your stay and the amenities we had to offer and great customer service from our ambassadors.We look forward to welcoming you back soon when your next travels bring you back to Nairobi.With kind regards,Dorah MshaiFront Office Manager

Dear Mazaher,Thank you for taking time to share your feedback on the recent stay with.We appreciate you pointing the great customer service and the Hotel ambience.We look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager

Dear David,Thank you for rating us! From the rating, we are glad we met your expectations and we are looking forward to hosting you again soon.With kind regards,Dorah MshaiFront Office Manager

Dear Robert We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are glad that to hear that the location of the Hotel favored you, being that it is close to shopping mallsWe appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum

Dear DustinWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your mention on the friendly and customer centric staff we have.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum

Dear Arturo,We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your mention of how pleasant our staff was.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum

Dear Sherryl,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.Firstly, I would like to extend our sincerest apologies for the inconvenience you encountered during your stay. It is indeed regrettable that despite your reservation for a twin room with breakfast and advance payment, you were informed that breakfast was not included and were initially placed in a single bed room. Please rest assured that we take this matter seriously and we are investigating the circumstances surrounding this incident to prevent any reoccurrence in the future. We truly deeply regret that we fell short of expectations.We highly value your feedback and would like to assure you that we will use this incident as a learning opportunity to train our staff better and improve our processes. Your satisfaction is of utmost importance to us, and we take your concerns seriously.Once again, I apologize for the disappointment you experienced during your stay. We truly value your patronage and hope that you will give us another opportunity to serve you better in the future.Warm Regards, Doreen Amateshe Radisson Blu Hotel & Residence, Nairobi Arboretum

Dear Christopher,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.Providing a safe and comfortable environment for our guests is one of our top priorities, and your acknowledgment of our efforts reaffirms our commitment to maintaining high standards.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Residence, Nairobi Arboretum, I look forward to welcoming you back. Sincerely, Doreen Amateshe Radisson Blu Hotel & Residence, Nairobi Arboretum

Dear Robert,Thank you for taking time to rate us on your recent stay with us.We look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager

Dear Sami Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It brings us immense joy to know that you found our hotel to be great, with a pleasant and polite staff, and commendable security measures in place. We strive to ensure the safety and comfort of our guests, and your positive feedback reassures us that we are on the right track.Furthermore, we are thrilled to hear that you enjoyed our food selection and entertainment options. Our team strives to offer a diverse range of culinary delights and engaging activities to cater to our guests' preferences. Your satisfaction in these aspects is a testament to our commitment to providing a remarkable experience. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Residence, Nairobi Arboretum, I look forward to welcoming you back.Sincerely, Doreen AmatesheRadisson Blu Hotel & Residence, Nairobi Arboretum

Dear Daniel,Thank you for taking time to rate is. We look forward to hosting you back soon.With kind regards,Dorah MshaiFront Office Manager

Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us nd met your expectations. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum

Dear Adesuwa,Dear Robert,Thank you for taking time to rate us on your recent stay with us.We look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager

Dear Timothy,Dear Robert,Thank you for taking time to rate us on your recent stay with us.We look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager

Dear Hiromi Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors notably Manuel.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum

Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager

Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager

Dear Pierre Thank you for taking the time to share your feedback from your visit to RB Residence Nairobi.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors notably Juliet. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager RB Residence Nairobi

Dear Salem,Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager

Dear Hati,Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager

Dear Surendra,Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager

Dear Momodou Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager

Dear Karen Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your amazing review that you enjoyed your recent stay with us, from the Hotel ambience, the comfort of the room, varieties of items availed for breakfast, location with open green spaces and we also appreciate you pointing out the excellent friendly service you received from our ambassadors. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager

Dear ADEDAYO,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors notably Monicah. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager

Dear Ameur,Thank you for the feedback on your recent stay.We look forward to hosting you again soon.With kind regards,Dorah MshaiFront Office manager

Greetings from Radisson Blu Hotel & Residence, Arboretum Nairobi.Thank you so much for your positive feedback, much appreciated.

Dear Rita Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi ArboretumWe are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned when making payments, and this will be highly taken under consideration and informed to the concerned talents for improvement.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager

Dear Jennifer,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us. We are happy to note that we met your expectations in as far as cleanliness, ambience, the friendly and professionalism of our staff is concerned.It is always a pleasure to have you as our guest and we all look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager

Dear Peter, Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us. We have note the great service received from the team, food, location and safety. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager

Dear Khadar,hank you for taking time to send us feedback. We are delighted to note that you enjoyed your stay and we look forward being your host again soon.With kind regards,Dorah MshaiFront Office Manager

Dear Egbe Agbor,Thank you for taking time to send us a review on your recent stay with us. We are delighted to note that you enjoyed the facilities, ambience and the courteousness of the team. We sincerely hope to host you soon again.With kind regards,Dorah MshaiFront Office Manager

Dear Samie,Thank you for taking time to review your stay with us. We are delighted to note that you enjoyed the service from the team.We sincerely hope to host you again soon.With kind regards,Dorah MshaiFront Office Manager

Dear Kentaro Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and received a room upgrade.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager

Dear Nancy Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi ArboretumWe are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the prompt response from the team. Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, this point has been considered in team's trainings in the department with an aim of improvement. As for the air pods it is unfortunate that we were unable to find them.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Arboretum, we look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager

Dear Anders Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the level of service and professionalism displayed by the team. It is always a pleasure to have you as our guest and on behalf of team at Radisson Blu Hotel & Residence, Nairobi Arboretum, we look forward to welcoming you back.With kind regards,Dorah MshaiFront Office Manager

Dear Bright Thank you for taking the time to share your feedback from your stay with us!We are delighted to read from your review that you enjoyed the Hotel ambience, location making it easier to access from the airport and also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Residence, Nairobi Arboretum, we look forward to welcoming you back.With kind regards,Dorah MshaiFront Office Manager

Dear Per,Thank you for taking time to share the review on your stay. We are delighted to have met your expectations during the short time at the Hotel from the staff friendliness and great service. We look forward to another opportunity to host you again soon.With kind regards,Dorah MshaiFront Office Manager

Dear Frank,Thank you for the rating!With kind regards,Dorah MshaiFront Office Manager

Dear Brad,Thank you for taking time to review us! We have noted you enjoyed the facility but did not meet your expectation on requests. Kindly you can shade more light on what we could have done better or the particular incident you encountered during your stay. We shall appreciate your response.With kind regards,Dorah MshaiFront Office manager

Dear Kenneth,Thank you for taking time to review us. We appreciate you feedback on the service you received and we are glad we met your expectations. We look forward to hosting you again soon when your travels bring you back to Nairobi.With kind regards,Dorah MshaiFront Office Manager

Dear Kurt,We appreciate yo taking your time to give us a review of your stay.We are glad to read that you really had a great experience and awesome service from our team.We look forward to hosting you at our hotel again soon.With regards,Hazel KavuthaFront Office Service Manager

Dear Kadian, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you had a great experience and the courteousness of our ambassadors. We truly appreciate the high rating given and we look forward to your next stay.With kind regards,Dorah MshaiFront Office Manager

Dear Ashvin, Thank you for your feedback and for taking the time to write about your experience. Thank you for choosing again to stay with us. We are delighted to read that you enjoyed your stay. We look forward to your next stay.With kind regards,Dorah MshaiFront Office Manager

Dear Che,Thank you for taking your time to give us a feedback on your stay.We are glad you did experience above and beyond hospitality with us, and we look forward to hosting you again.With kind regards,

Dear Ashvin, Thank you for choosing your stay with us once again and taking the time to review us on Expedia. We are delighted to see you rate our service so highly; this really means a lot to us all. I look forward to sharing your feedback with our ambassadors. I am sure your comments will make their day and boost their morale which will help them deliver great guest experience. On behalf of our entire team at Radisson Blu Hotel & Residence, Nairobi Arboretum, we thank you for your continuous patronage and we look forward to seeing you soon when the travel brings you back to the city. Kind regards, Shivram Gangadharan General Manager Radisson Blu Hotel & Residence, Nairobi Arboretum