Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 89 de 144 opiniones" "
10 - Excelente
89
Puntuación de 8, es decir, Bueno. Basada en 35 de 144 opiniones" "
8 - Bueno
35
Puntuación de 6, es decir, Aceptable. Basada en 14 de 144 opiniones" "
6 - Aceptable
14
Puntuación de 4, es decir, Malo. Basada en 3 de 144 opiniones" "
4 - Malo
3
Puntuación de 2, es decir, Terrible. Basada en 3 de 144 opiniones" "
2 - Terrible
3
9.2/10
Limpieza
8.8/10
Servicio y personal
8.4/10
Servicios
9.0/10
Condiciones de la propiedad
7.8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Chin Hei
6 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Moden and comfortable
Very conveniant for Nanjing railway station, 1 stop. Clean modern hotel comfortable spacious rooms, fod to cater to all tastes, Little nightlife close by so very quiet.
Patrick
Se hospedó 1 noche en agosto de 2020
Respuesta de James, el 13 ago. 2020
Dear guest, thank you so much for sharing with us your recent stay at Shangri-La Hotel, Nanjing. We are very happy to hear that you are satisfied with location, facilities and food. We will certainly share your kind words with the broader team. I look forward to welcoming you back very soon for another delightful stay.
8/10 Bueno
JUNJIE
Viaje familiar
31 may. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
JUNJIE
Se hospedó 2 noches en abril de 2020
2/10 Terrible
Cliente verificado
22 mar. 2020
Cliente verificado
Se hospedó 2 noches en marzo de 2020
10/10 Excelente
Man Yuk Esther
Viaje en grupo, Viaje familiar
30 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Should be the best one in 南京, but most of them are trainee
Man Yuk Esther
Se hospedó 2 noches en diciembre de 2019
8/10 Bueno
shuqin
19 dic. 2019
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
shuqin
Se hospedó 1 noche en diciembre de 2019
10/10 Excelente
Cliente verificado
Viaje en grupo
16 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Paul
Se hospedó 2 noches en diciembre de 2019
Respuesta de James, el 16 dic. 2019
Dear guest, thank you very much for choosing Shangri-La Hotel, Nanjing to stay. Glad to known that you have a enjoyable time in hotel. We look forward to welcoming you back very soon for another delightful stay!
10/10 Excelente
Cliente verificado
14 nov. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 4 noches en octubre de 2019
Respuesta de James, el 21 nov. 2019
Dear guest, thank to for staying at Shangri-La Hotel, Nanjing and for sharing your experience with us. Glad to know that you are satisfied with our hotel. We look forward to welcoming you back soon for another delightful stay!
2/10 Terrible
Cliente verificado
5 nov. 2019
No le gustó: Limpieza, servicios, condiciones de la propiedad
Dear guest, thank you for staying at Shangri-La Hotel, Nanjing and for sharing your experience with us. We are so sorry that you are not satisfied with our hotel. At the same time, we also hope you can leave us some specific suggestions, please be assured that we sincerely listen to your comments for improvement. We are looking forward to welcoming you back soon.
10/10 Excelente
Gary
Viaje en pareja
13 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Large room with a great view. Quality bed sheets and linen. The large bathroom is pampering
Gary
Se hospedó 3 noches en octubre de 2019
Respuesta de James, el 14 oct. 2019
Dear guest, thank you very much for staying with us at Shangri-La Hotel, Nanjing and for sharing your experience. It is great to hear that you enjoyed your stay at the hotel. We will certainly share your kind words with the team. We very much look forward to the pleasure of welcoming you back in the near future!
10/10 Excelente
Cliente verificado
11 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en octubre de 2019
Respuesta de James, el 16 oct. 2019
Dear Guest, thank you so much for staying at Shangri-La Hotel, Nanjing with us. Glad to know that you had a wonderful time in the hotel. We look forward to welcoming you back very soon for another delightful stay!
10/10 Excelente
PCK, Hong Kong, China
Viaje familiar
23 sept. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to metro station
Great staff with excellent hospitality
All facilities in the hotel in good working order
Cleanliness is first class
Food served in their restaurants are delicious
PCK
Se hospedó 3 noches en septiembre de 2019
Respuesta de James, el 26 sept. 2019
Dear guest, thank you so much for sharing with us your recent stay at Shangri-La Hotel, Nanjing. We are very happy to hear that you are satisfied with our hotel, we will certainly share your kind words with the broader team. I look forward to welcoming you back very soon for another delightful stay.
10/10 Excelente
chunhung
17 sept. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and good service. Breakfast needs an improvement.
Cliente verificado
Se hospedó 2 noches en agosto de 2019
Respuesta de James, el 16 ago. 2019
Dear guest, thank you for coming to Shangri-La Hotel, Nanjing and for sharing your experience with us. We are so sorry to hear that you are not satisfied with breakfast. Be assured that your comments have received our highest attention. In fact, the Guest satisfaction is our highest mission and we are looking forward to welcoming you back soon.
10/10 Excelente
JINGXIU
15 jul. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
WUN MING
Se hospedó 1 noche en junio de 2019
Respuesta de James, el 2 jul. 2019
Dear Guest, Thank you for coming to Shangri-La Hotel, Nanjing. We know that you are mostly fine with this stay. Please ensure that we will keep high service standard. At the same time, we hope that you can leave us specific opinions, so that we can clearly know the shortcomings of our work and point out the direction of our progress. Sincerely look forward to welcoming you back very soon for another delightful stay.
10/10 Excelente
Cliente verificado
18 jun. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 2 noches en junio de 2019
Respuesta de James, el 19 jun. 2019
Thank you so much for sharing with us your recent stay at Shangri-La Hotel, Nanjing. I look forward to welcoming you back very soon for another delightful stay.
10/10 Excelente
CHUN HONG
15 jun. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
CHUN HONG
Se hospedó 3 noches en junio de 2019
Respuesta de James, el 17 jun. 2019
Thank you so much for sharing with us your recent stay at Shangri-La Hotel, Nanjing. I look forward to welcoming you back very soon for another delightful stay.
8/10 Bueno
YONG HEE
11 jun. 2019
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
YONG HEE
Se hospedó 3 noches en junio de 2019
Respuesta de James Liu, el 14 jun. 2019
Dear Guest,Thank you so much for sharing with us your recent stay at Shangri-La Hotel, Nanjing. I look forward to welcoming you back very soon for another delightful stay.
10/10 Excelente
Cliente verificado
14 may. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent comfort
Friendly staff, excellent comfort and service.
Cliente verificado
Se hospedó 2 noches en mayo de 2019
Respuesta de molly zhu, el 15 may. 2019
Dear guest, thank you so much for choosing our Shangri-La Hotel, Nanjing. We are very happy to know that you really enjoy your stay at our hotel. I look forward to welcoming you back very soon for another delightful stay.
6/10 Aceptable
Cliente verificado
14 may. 2019
Cliente verificado
Se hospedó 3 noches en mayo de 2019
Respuesta de molly zhu, el 15 may. 2019
Dear guest, we thank you very much for staying with us at Shangri-La Hotel, Nanjing. It is great to hear that you enjoyed your stay at the hotel. We very much look forward to the pleasure of welcoming you back in the near future!
10/10 Excelente
Moonjin
13 may. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Moonjin
Se hospedó 1 noche en mayo de 2019
Respuesta de molly zhu, el 14 may. 2019
Dear guest, we thank you very much for choosing Shangri-La Hotel, Nanjing to stay and for sharing your experience with us. We are very delighted to know that you enjoyed your time in our hotel. We look forward to welcoming you back very soon.
8/10 Bueno
Polly
11 may. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Polly
Se hospedó 1 noche en mayo de 2019
Respuesta de molly zhu, el 13 may. 2019
Dear guest, thank you so much for sharing with us your recent stay at Shangri-La Hotel, Nanjing. We are very happy to know that you are satisfied with our service and room. I look forward to welcoming you back very soon for another delightful stay
4/10 Malo
Cliente verificado
Viaje en grupo, Viaje de negocios
4 may. 2019
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Forgot put shower gel carpet dirty no view dusty everywhere
Cliente verificado
Se hospedó 3 noches en abril de 2019
Respuesta de molly zhu, el 5 may. 2019
We are sorry for the inconvenience that you encountered during your last visit and that the room did not meet your expectations. Be assured that your comments have received our highest attention. In fact, the Guest satisfaction is our highest mission and we are looking forward to welcoming you back soon
10/10 Excelente
YOONSEOK
3 may. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
편리하고 친절하고 숙박에 충분이 좋았습니다.
YOONSEOK
Se hospedó 1 noche en abril de 2019
10/10 Excelente
JIHYE
26 abr. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
JIHYE
Se hospedó 1 noche en abril de 2019
Respuesta de molly zhu, el 26 abr. 2019
Dear Guest,
Thank you so much for sharing with us your recent stay at Shangri-La Hotel, Nanjing. We look forward to welcoming you back very soon for another delightful stay.
10/10 Excelente
Tiffany
24 abr. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tiffany
Se hospedó 3 noches en abril de 2019
Respuesta de molly zhu, el 26 abr. 2019
Dear Guest,
Thank you so much for sharing with us your recent stay at Shangri-La Hotel, Nanjing. I look forward to welcoming you back very soon for another delightful stay.
10/10 Excelente
Shu
14 abr. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Shu
Se hospedó 1 noche en abril de 2019
Respuesta de molly zhu, el 16 abr. 2019
Dear guest, Thank you so much for choosing our Shangri-La Hotel, Nanjing. It is great to hear that you enjoyed your stay at the hotel. We very much look forward to the pleasure of welcoming you back in the near future!
10/10 Excelente
Gayle
8 abr. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gayle
Se hospedó 2 noches en abril de 2019
Respuesta de molly zhu, el 9 abr. 2019
Dear guest, we thank you very much for staying with us at Shangri-La Hotel, Nanjing and for sharing your experience. It is great to hear that you enjoyed your stay at the hotel. We very much look forward to the pleasure of welcoming you back in the near future!
6/10 Aceptable
CHENGPIN
1 abr. 2019
Le gustó: Limpieza
Nice hotel, but need more friendly dinner waiting.
It’s not efficient to arrange guests for dinner waiting line up. It’s not comfortable to have conversations with the 2F dinner restaurant staff while consulting waiting related issues.
CHENGPIN
Se hospedó 1 noche en marzo de 2019
Respuesta de molly zhu, el 1 abr. 2019
Dear guest,
We are sorry for the inconvenience that you encountered at our Cafe Xuan restaurant. Be assured that your comments have received our highest attention and the management will arrange the indeed training about the service and communications skills to our colleagues. In fact, the guest satisfaction is our highest mission and we are looking forward to welcoming you back soon.
8/10 Bueno
YEONG BIAN
25 mar. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Livery good Chinese cuisine. Finest dining.
Llllllll
YEONG BIAN
Se hospedó 1 noche en marzo de 2019
Respuesta de molly zhu, el 27 mar. 2019
Dear guest, thank you for choosing our Shangri-La Hotel, Nanjing. We are very happy to hear that you like our Jiangnan Wok traditional Chinese Huaiyang cuisine. Jiangnan wok is also one of the member of restaurants of France 'La Liste-1000 TOP outstanding restaurants'. We will certainly share your kind words with the team. I look forward to welcoming you back very soon for another delightful meal or stay.
10/10 Excelente
Cliente verificado
8 mar. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great experience for this trip when travel in Nanjing
Cliente verificado
Se hospedó 4 noches en marzo de 2019
Respuesta de molly zhu, el 14 mar. 2019
Dear guest, we thank you for choosing Shangri-La Hotel, Nanjing. Very glad to hear that you enjoy your stay here and have a nice trip. We very much look forward to the pleasure of welcoming you back in the near future!
8/10 Bueno
Huei Ling
28 feb. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Huei Ling
Se hospedó 1 noche en febrero de 2019
Respuesta de Molly Zhu, el 4 mar. 2019
Dear guest, we thank you very much for staying with us at Shangri-La Hotel, Nanjing and for sharing your experience. It is great to hear that you enjoyed your stay at the hotel. We very much look forward to the pleasure of welcoming you back in the near future!
10/10 Excelente
Jang Hyung
18 feb. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
상그리라 호텔 이용기
상그릴라 호텔은 전반적으로 위생이나 청결상태가 아주 좋다.
직원들의 서비스도 좋고 친절하다.
그리고 조시도 좋은 편이며 운동을 좋아한다면 헬스클럽,수영장,사우나등의 시설이 잘 갖추어져 있어서 편안한 휴식을 취할수 있다.
근처에 호수를 감싸고 있는 성곽이 있어서 산책하고 사색하기에 좋은 장소이다.
여기에 묶는다면 적극 추천한다.
Jang Hyung
Se hospedó 1 noche en febrero de 2019
Respuesta de Molly Zhu, el 21 feb. 2019
존경하는 손님이 안녕하십니까. 남경 샹그리라 호텔 선택주셔서 감사합니다 . 이번에 먼족한 입주를 알 수있고 아름다운 추억을 드시는 것이 우리의 영광이라고 생각합니다. 우리는 손님의 칭찬을 동료들에게 전하겠습니다. 이것은 우리에게 격려 와 응원이 가장 좋은 것입니다. 다시 손님의 입주 진심으로 기대합니다.
8/10 Bueno
Ji
12 feb. 2019
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 1 noche en febrero de 2019
Respuesta de molly zhu, el 1 abr. 2019
Dear Guest,
Thank you so much for sharing with us about your recent stay at Shangri-La Hotel, Nanjing. We are very happy to know that you are satisfied with your stay. We look forward to welcoming you back very soon for another delightful stay.