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Opiniones de Americas Best Value Inn & Suites Murfreesboro

2 out of 5
Americas Best Value Inn & Suites Murfreesboro
1954 S Church St, Murfreesboro, TN

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 86 de 638 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 121 de 638 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 169 de 638 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 104 de 638 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 158 de 638 opiniones" "

5.8/10

Limpieza

6.4/10

Servicio y personal

5.2/10

Servicios

5.2/10

Condiciones de la propiedad

5.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Tess

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would recommend staying away from this hotel, especially if traveling with a dog. Staff wasnt friendly to animals, room was very dirty, the fridge did not work and the “continental breakfast” was an absolute joke.
Se hospedó 2 noches en marzo de 2019

6/10 Aceptable

Jesus

No le gustó: Limpieza y condiciones de la propiedad

10/10 Excelente

Karla

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in was great even so late at night. Room clean and spacious. Great staff
Se hospedó 1 noche en mayo de 2024
Respuesta de Nikki, el 26 may. 2024
Thank you for taking the time to review our property, we're glad you enjoyed you stay. Have a Blessed Day!

2/10 Terrible

Samantha

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The customer service was awful. They didn't notify me before my stay there is a cash deposit
Se hospedó 1 noche en mayo de 2024
Respuesta de Americas Best Value Inn & Suites-Murfreesboro , el 23 may. 2024
Dear Samantha,Thank you for taking time to share your reviews.

10/10 Excelente

Murat

Se hospedó 1 noche en mayo de 2024

2/10 Terrible

janice, Atlanta

Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Larry

It was just ok, not worth the price.
Se hospedó 2 noches en abril de 2024
Respuesta de Americas Best Value Inn- Murfreesboro, el 6 may. 2024
Dear Larry,Thank you for taking time to share your reviews.

8/10 Bueno

Dieter, Germantown

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was very clean. Very nice staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Americas Best Value Inn- Murfreesboro, el 29 abr. 2024
Dear Guest,Thank you for taking time to share your reviews.

10/10 Excelente

Jennifer

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Pat

Viaje en grupo, Viaje con mascota, Viaje familiar
No le gustó: Condiciones de la propiedad
Beds had a metal frame that flexed when weight shifts on it. Very noisy. I liked their pillows.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Angel

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Anthony

Only hand two hand towels in room no wash rags or bath towels
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations, el 5 mar. 2024
Dear Anthony,Our goal is to ensure our guests have all they need for an enjoyable stay, and we apologize if your room was missing some towels. Our front desk is always available to provide additional amenities should you need them. We will be sure to speak with our housekeeping team to ensure our rooms are properly prepared. Thank you for reaching out to share how we could improve, and we hope you had a safe trip home.

10/10 Excelente

Pamela

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Americas Best Value Inn & Suites-Management, el 22 feb. 2024
Dear Pamela,Thank you for taking time to share your reviews.

10/10 Excelente

Ronald

4/10 Malo

Kainen

No le gustó: Condiciones de la propiedad
Didn’t have a microwave and the tv didn’t even work at first. Then when the tv finally displayed anything it was static across the screen the whole time
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 13 feb. 2024
Dear Kainen,It's unfortunate to hear that you didn't have a good time with us and we apologize for any issues with our amenities during your visit. Our team will be sure to look into all your comments further and make improvements where necessary. Thank you, and we hope to see you again soon.

8/10 Bueno

Kainen

Viaje en pareja
Le gustó: Servicio y personal y servicios
When we were checking in there were police arresting someone and there was also 2 people getting kicked out of the hotel for a separate reason. Like the room was fine but the people staying there just seemed sketchy. Police were coming through the parking lot regularly
Se hospedó 1 noche en febrero de 2024
Respuesta de Americas Best Value Inn- Murfreesboro, el 8 feb. 2024
Dear guest,Thank you for taking time to share your reviews.

6/10 Aceptable

Jennifer L

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The girl at check in wa super friendly and shea the only part of the experience that was good. In all my years I have never left a review of a hotel room but this one needa mentioning. The room, especially the bathroom, is GROSS! A long PURPLE hair on the shower wall, cruddy, scum covered tub, the shower water disnt get hot at all until I realized that the handle was on wrong, so the actually hot water was somewhere in between the hot and cold settings. Dirty smears on the shower curtain which looks like it hasnt been washed since it was hung years ago, dirt smears on the walls, dirt smudges on the pillow cases. If I hadn't already paid and was exhausted from driving over 600 miles today I'd have gone somewhere else. If I could attach pictures I would. Worst experience ever at a motel. Do better folks.
Se hospedó 1 noche en febrero de 2024
Respuesta de Americas Best Value Inn- Murfreesboro, el 8 feb. 2024
Dear guest,Thank you for taking time to share your reviews.

10/10 Excelente

Lanika

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Nikki, el 4 feb. 2024
Thank you for taking the time to review our property, we're glad you enjoyed your stay. Have a Blessed day.

10/10 Excelente

Tiffany

Se hospedó 1 noche en enero de 2024
Respuesta de Nikki, el 4 feb. 2024
Thanks for reviewing our property, we're glad you enjoyed your stay.

10/10 Excelente

Dylan

Se hospedó 1 noche en enero de 2024
Respuesta de Nikki, el 4 feb. 2024
We're glad you enjoyed your stay, have a Blessed Day!

6/10 Aceptable

Carol

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not what advertised no breakfast on weekends.
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Roger

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Jonna

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
It was clean in the room and friendly service. But the outside building was very dirty and old looking. I felt it was not the safest place to stay.
Se hospedó 1 noche en julio de 2023
Respuesta de Americas Best Value Inn- Murfreesboro, el 7 ago. 2023
Dear guest,Thank you for taking time to share your reviews.

4/10 Malo

Tyler

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Robby

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Place
Nice clean room, convenient to the interstate!
Se hospedó 1 noche en julio de 2023
Respuesta de Nikki, el 22 jul. 2023
Thank you for taking the time to review our property, we're glad you enjoyed you stay! Have a Blessed Day

4/10 Malo

Roger

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
DON’T STAY HERE
Check in took 20 minutes and 2 people had to verify my ID, even though I had paid in advance. No breakfast even though breakfast was advertised from 6-9am they said since they were “remodeling” no breakfast and no refund. We had to call the front desk at 9pm due to their “remodeling” noise below our room. Our room had recently been “renovated “ but the bathtub was surrounded with black mold and the toilet seat was broke and very weak water pressure and little hot water.
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Maureen

Viaje de negocios
Le gustó: Limpieza y servicio y personal
They appear to be upgrading or under new management. There was no clock, no hair dryer, no chair other than a broken wooden one. No breakfast, but there appeared to be new tables and chairs in an area for a small dining area. I just was expecting more for the price I paid. We only stayed one night. I slept well and didn't hear any noise.
Se hospedó 1 noche en junio de 2023
Respuesta de Americas Best Value Inn, el 25 jun. 2023
Dear Guest,Thank you for taking time to share your reviews.

4/10 Malo

Mike

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
This room sucks. It’s awful. Should be like 25$ at most. It’s the worst room ever in the history of the world. Spend a few more dollars and stay elsewhere. And I can put up with quite a bit.
Se hospedó 1 noche en junio de 2023
Respuesta de Americas Best Value Inn & Suites, el 19 jun. 2023
Dear guest,Thank you for taking time to share your reviews.

4/10 Malo

Stephen

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

jennifer

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don’t stay here
This hotel would have been fine IF we didn’t find drug paraphernalia in our room, the hotel told people they were under construction, and the rooms were trash.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Lalanea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The shower pressure was good, room was clean and quiet. Will go back
Se hospedó 1 noche en abril de 2023
Respuesta de Americas Best Value Inn & Suites- Management , el 4 may. 2023
Dear guest,Thank you for taking time to share your review.

2/10 Terrible

TaNisha

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Thomas, Gallatin

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
This is a disgusting run hotel, rooms filthy, sheets threadbare as are towels. Chair in room dirty and stained. Tub and toliet had not been cleaned, opened shampoo and soap from prior time. Very noisy, felt very unsafe on the property.
Se hospedó 1 noche en abril de 2023
Respuesta de Americas Best Value Inn- Murfreesboro, el 24 abr. 2023
Dear Thomas,Thank you for taking time to share your reviews.

2/10 Terrible

James

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Worst night of my life. When you moved on the bed it sounded like a metal explosion of some sorts. This made it impossible to sleep.The room itself was in dire need of repair. No coffee maker or blow dryer. Web site said breakfast but they didnt have any. So very disappointing.
Se hospedó 1 noche en abril de 2023
Respuesta de Nikki, el 15 abr. 2023
Thank you for taking the time to review our property, we're sorry you didn't enjoy your stay. Have a blessed day.

8/10 Bueno

Nancy, Indianapolis

Viaje en grupo, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good for a quick stop on the way home. James was very nice.
Se hospedó 1 noche en abril de 2023
Respuesta de Nikki Patel, el 5 abr. 2023
Dear Nancy,Thank you for taking time to share your reviews.

2/10 Terrible

Missy

Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

Chris

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023
Respuesta de Nikki, el 28 mar. 2023
Thank you for taking the time to review our property. Have a Blessed Day

10/10 Excelente

Gretchen

Se hospedó 2 noches en marzo de 2023
Respuesta de Nikki, el 15 abr. 2023
Thank you for taking the time to review our property, we're glad you enjoyed your stay. Have a Blessed Day.

2/10 Terrible

Brooks

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The price and location were fine. The check in clerk was beyond rude.but that was when I gave her the bug that was our room
Se hospedó 4 noches en marzo de 2023
Respuesta de Kenny, el 18 mar. 2023
Thank you for taking the time to review our property. We're sorry you didn't enjoy your stay. Have a Blessed Day.

8/10 Bueno

JC

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Affordability and easy
Se hospedó 1 noche en marzo de 2023
Respuesta de Nikki, el 16 mar. 2023
Thank you for taking the time to review our property!

4/10 Malo

Jason

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
I don't ask for much but...
Honestly, the site should be bulldozed and start over with a new building.
Se hospedó 2 noches en marzo de 2023
Respuesta de Nikki, el 16 mar. 2023
Thank you for taking the time to review our property. We are currently in the process of remodeling our property, unfortunately you appeared to have stayed in one of our older rooms. Hopefully you'll try us again in the future and enjoy your stay in one of our fully renovated rooms.

10/10 Excelente

C

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They were very polite
Se hospedó 2 noches en marzo de 2023
Respuesta de Nikki, el 12 mar. 2023
We're glad you enjoyed your stay!

10/10 Excelente

Tristin

Le gustó: Limpieza y servicio y personal
For 97.00 it wasnt the greatest toilet paper holder is broke place looks kinda run down just been
Se hospedó 1 noche en marzo de 2023
Respuesta de Americas Best Value Inn- Murfreesboro, el 6 mar. 2023
Dear Tristin,Thank you for taking time to share your reviews. Also we are under process of renovation.

8/10 Bueno

Glenda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
I come here because they have a hot tub in the room and the employees are nice but the second night we were there someone keeper knocking on the door that scared me we could not see who it was but other then that they just keep knocking
Respuesta de Americas Best Value Inn & Suites Management, el 16 ene. 2023
Dear Glenda,Thank you for taking time to share your reviews.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Shabby and dirty
The place was shabby and dirty and I felt unsafe outside. I will not stay again.
Se hospedó 1 noche en enero de 2023
Respuesta de Americas Best Value Inn & Suites Management, el 16 ene. 2023
Dear Guest,Thank you for taking time to share your reviews.

8/10 Bueno

Josh

Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza
They commode wasn't clean and the hot tub had bugs in it so we didn't use it. There were no towels or wash clothes in our room. We did get towels the next morning.
Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

Ronald

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was disgusting. It was very dirty, i wont stay here ever again.
Se hospedó 1 noche en agosto de 2022
Respuesta de Abvi Management, el 4 sept. 2022
Dear guest,Thank you for taking time to share your reviews.

4/10 Malo

Ruth

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
I was disappointed in the bathtub there was some leftover brown stuff from an old mat and the paint in the bathroom area was chipping in the carpeting by there was dirty
Se hospedó 1 noche en julio de 2022
Respuesta de General Manager, el 16 jul. 2022
Dear Ruth, While we're happy to receive your feedback, it's unfortunate to hear about the cleanliness concerns you encountered. Our team members will look into your feedback as soon as possible and we hope you'll give us another chance in the future.

6/10 Aceptable

James, Elgin

Viaje en pareja
Le gustó: Servicio y personal
The property is very aged and needs new bedding, bathroom updates, all lights and fans in working condition, and better light and sound proofing around the doors and windows. This property was convienient for location and pricing.
Se hospedó 2 noches en junio de 2022
Respuesta de Americas Best Value Inn Management, el 27 jun. 2022
Dear James, Thank You for taking time to share your reviews.