Camas con pillow-top, escritorio y espacio para trabajar con laptop

Opiniones de Baymont by Wyndham Murfreesboro

2.5 out of 5
Baymont by Wyndham Murfreesboro
2230 Armory Dr, Murfreesboro, TN

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 92 de 321 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 63 de 321 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 48 de 321 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 54 de 321 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 64 de 321 opiniones" "

6.4/10

Limpieza

6.8/10

Servicio y personal

5.8/10

Servicios

5.8/10

Condiciones de la propiedad

6.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Eri, Cleveland

Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 28 may. 2024
Hello Eri,Thank you for your high rating score. We appreciate your support and are glad you enjoyed your stay. We look forward to welcoming you back in the future.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

8/10 Bueno

Rosangelica

Le gustó: Servicio y personal
Good
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 9 abr. 2024
Dear Ros angelica,Thank you for your kind words! We're thrilled you enjoyed your stay and look forward to welcoming you back soon.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo bien
Se hospedó 2 noches en julio de 2023
Respuesta de GM, el 14 jul. 2023
Dear Carlos,Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back again soon.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

8/10 Bueno

Cristobal

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Esta normal
Se hospedó 3 noches en mayo de 2023
Respuesta de GM, el 3 jun. 2023
Hello Cristobal,Thank you for sharing your feedback, and we appreciate your understanding that your experience was within the normal range.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

10/10 Excelente

Cristobal

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bonito y limpio
Se hospedó 1 noche en mayo de 2023
Respuesta de GM, el 29 may. 2023
Dear Cristobal,Thank you for your feedback. We're delighted to hear that you found our hotel very nice and clean. We hope to provide you with an equally pleasant experience on your next visit.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

8/10 Bueno

Fernando

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena recomendada

10/10 Excelente

Engelberth

Se hospedó 1 noche en noviembre de 2022

4/10 Malo

Dana L

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The carpet was dirty and moist. We had to keep our shoes on. Microwave didn’t work. The room smelled like mold. We thought it was a hotel, it was more like a motel… we hardly spent our time there.
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 28 may. 2024
Hey Dana L,Thank you for your feedback. We're sorry to hear about the issues you encountered and apologize for the inconvenience. We'll address these concerns immediately to improve our guests' experience.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

8/10 Bueno

Sytha

Very good service
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 28 may. 2024
Dear Sytha,Thank you for your kind words! We're glad you enjoyed our service and hope to see you again soon at Baymont by Wyndham Murfreesboro.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

10/10 Excelente

Samuel

Viaje familiar
Le gustó: Limpieza y servicio y personal
Room was in a “shady area” and room was clean but ants showed up as we were checking out.
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 27 may. 2024
Dear Samuel,Thank you for your feedback. We apologize for the inconvenience and will address the ant issue immediately; your comments about the area will also be reviewed for future improvements.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

8/10 Bueno

CAROLYN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was okay for a one night stay-clean and breakfast was good
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 26 may. 2024
Dear CAROLYN,Thank you for your review! We're glad to hear you had a clean stay and enjoyed breakfast. We hope to see you again soon at Baymont by Wyndham Murfreesboro.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

10/10 Excelente

Christine

Viaje en grupo, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
easy to find
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 26 may. 2024
Hello Christine,Thank you for your feedback! We're happy to hear you found us easily.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

8/10 Bueno

Donna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The friendly service of the staff .
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 26 may. 2024
Dear Donna,Thank you for your kind words! We're thrilled to hear you enjoyed our service and look forward to welcoming you back soon at Baymont by Wyndham Murfreesboro.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

4/10 Malo

Philip

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
- Price was suitable for those with limited budget. - Bathroom was covered with mold/mildew. - Pool was a cesspool. - Attendant called me out when trying to carry breakfast to my room.
Se hospedó 3 noches en mayo de 2024
Respuesta de GM, el 26 may. 2024
Hey Philip,Thank you for your feedback. We apologize for the issues you encountered and will address them immediately to improve our facilities and service.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

4/10 Malo

Belinda

Viaje en grupo, Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Had a suite with 2 full bathrooms included. Both tubs were dirty. One of the toilet paper hardware was in the floor the whole stay. Had a mini frig that wasnt even plugged up and nowhere to plug it in myself. Several strips and chunks of carpet missing. Friendly staff. But one employee at the desk very, very slow. Nowhere to park 1st night. Nice accommodations just needed to be more clean and in need of repairs
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 24 may. 2024
Hey Belinda,Thank you for your feedback. We apologize for the cleanliness and maintenance issues you encountered during your stay. Your comments have been shared with our team to ensure improvements. We appreciate your kind words about our staff and hope to provide a better experience in the future. We hope to see you again soon at Baymont by Wyndham Murfreesboro.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

6/10 Aceptable

Barbara

Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 24 may. 2024
Hello Barbara,Thank you for your high rating score. We appreciate your support and are glad you enjoyed your stay. We look forward to welcoming you back in the future.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

10/10 Excelente

Olga

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place
Se hospedó 3 noches en mayo de 2024
Respuesta de GM, el 19 may. 2024
Dear Olga,Thank you for your feedback; we're thrilled to hear you enjoyed your stay and look forward to welcoming you back soon at Baymont by Wyndham Murfreesboro.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

10/10 Excelente

Kelsey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love that it was pet friendly if need be. Everyone was nice as well.
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 17 may. 2024
Dear Kelsey,Thank you for your kind words! We're delighted you enjoyed our pet-friendly policy and experienced friendly service during your stay. We hope to welcome you and your furry friend back soon at Baymont by Wyndham Murfreesboro.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

10/10 Excelente

AMERICA, Lake Hiawatha

Le gustó: Limpieza, servicios, condiciones de la propiedad
The only thing was that the pool wasn’t open
Se hospedó 3 noches en mayo de 2024
Respuesta de GM, el 17 may. 2024
Dear AMERICA,Thank you for your feedback. We apologize for the inconvenience regarding the pool closure and hope to welcome you back for a fully enjoyable stay next time.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

10/10 Excelente

Mike

Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 26 may. 2024
Hello Mike,Thank you for your high rating score. We appreciate your support and are glad you enjoyed your stay. We hope to welcome you back soon at Baymont by Wyndham Murfreesboro.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

2/10 Terrible

Andrew

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room had COCKROACHES in it... staff was rude and would not help and actef like it wad normal... experience was awful
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 3 may. 2024
Hey Andrew,We're truly sorry to hear about your experience with the cockroaches and the service you received. Rest assured, we take your concerns seriously and are addressing them to ensure this does not happen again.Please accept our apologies for the inconvenience; we are committed to providing a comfortable and enjoyable stay for all our guests.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

8/10 Bueno

Ismael, Belvidere

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en abril de 2024

4/10 Malo

Jordan

No le gustó: Servicio y personal y condiciones de la propiedad
Property was close to restaurants and businesses but customer service was terrible
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 28 abr. 2024
Hey Jordan,We greatly appreciate you for sparing the time to share your feedback with us! We apologize for the disappointing customer service experience. Your feedback is important to us and we will work to improve in this area. Thank you for bringing this to our attention. Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

6/10 Aceptable

Megan

Viaje familiar
No le gustó: Limpieza y servicio y personal
our bathroom only had 1 body towel for 4 people, never got any other towel. the bathroom was nasty, caked on black stuff in the corner tiles, no fan in bathroom and only one of the main lights worked in the room. room was also musty, even with AC on. now on to the breakfast situation, this older gentleman hovered over your every move. just staring you down while you ate. he literally ran after someone leaving the room with 1 plate of waffle and a coffee, did not let the ladies leave to eat in their room. also a new mom with a newborn had to stay down there to eat her food. i got up to get a coffee and he ran over to push my chair in (it was my husband and 2 other ladies on the other-side of breakfast area). breakfast was mediocre, but maybe it was the guy staring us down while we ate. please change this and let us all eat in peace. you can tell if someone’s stacking up on food or just going to eat in the comfort of their own space. for $100/ a night it should be different.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 25 abr. 2024
Hello Megan,Thank you for taking the time to share your feedback with us. We apologize for the inconveniences you experienced during your stay. Rest assured, we take all guest concerns seriously and will address the issues you mentioned promptly. Your comments regarding the bathroom and breakfast experience have been noted, and we will work diligently to improve these aspects of our service. We appreciate your valuable input and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

4/10 Malo

Janis

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked nothing. Facility rundown. In the room, furniture was threadbare, one side of the bed lights and electric did not work. The refridgerator did not work..one of the worst I have stayed in
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 23 abr. 2024
Hey Janis,We apologize for the disappointing experience you had during your stay and appreciate your feedback. Rest assured, we'll address these issues promptly to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

8/10 Bueno

Ruby

Le gustó: Servicio y personal
It wasn’t nasty. They really did try to make it look newer. I think the building is just old. The housekeepers need to do a better job.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 25 abr. 2024
Dear Ruby,Thank you for sharing your feedback with us. We appreciate your observations and will address the housekeeping concerns promptly. We are committed to ensuring a comfortable stay for all our guests and will take your comments into consideration for future improvements. If you have any specific recommendations, please feel free to let us know.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

10/10 Excelente

Alta

Viaje familiar
Le gustó: Servicios
Great
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 19 abr. 2024
Hello Alta,We're delighted you had a great stay! Your satisfaction is our goal, and we can't wait to host you again soon.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

10/10 Excelente

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good stay
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 19 abr. 2024
Dear Kevin,We're thrilled you had a good stay! Your satisfaction is our priority, and we look forward to welcoming you back soon.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

2/10 Terrible

Liliana

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Muchísimo olor a humo de cigarrillo, no era lo que vimos en las fotos, la limpieza y las condiciones de la habitación no eran la apropiada! No quisimos hospedarnos allí
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 15 abr. 2024
Hey Liliana,We apologize for the discrepancies between your expectations and the reality of your stay. Your feedback is invaluable, and we're committed to addressing these issues promptly to enhance our guests' experience.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

6/10 Aceptable

Jordan

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 15 abr. 2024
Dear Jordan,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

6/10 Aceptable

Jeanet

Le gustó: Limpieza
No le gustó: Servicio y personal
Breakfast was hostile
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 11 abr. 2024
Dear Jeanet,We apologize for your unpleasant breakfast experience and will strive to improve. Your feedback is valuable to us.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

2/10 Terrible

Kathleen

Viaje con mascota, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I booked this place thru Expedia and when I arrived I found it to be a motel, not a hotel! It was dirty, had a terrible smell, had blood on the curtain, and the door didn't have a proper seal to it. The door was closed but, you could push on it so it wasn't secure at all! The hotel staff told me that I needed to contact Expedia to get a refund but, they wouldn't refund my money after all of these complaints. I looked at the room before having my family enter because it didn't look nice at all from the outside and it wasn't at all! I wouldn't have even allowed my dog to stay there! Horrible, horrible!! Do not book with Expedia, they will not refund your money in circumstances like these. They shouldn't allow places like this to book on their site! False advertisement at its highest!
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 9 abr. 2024
Hey Kathleen,We deeply apologize for the unpleasant experience you encountered during your stay. Your feedback is invaluable, and we assure you that steps are being taken to address these issues immediately. We understand your frustration and have escalated the matter with Expedia to ensure a resolution. Please accept our sincerest apologies, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

2/10 Terrible

Kamryn

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 7 abr. 2024
Hey Kamryn,Thank you for your rating score. We're sorry your stay wasn't satisfactory. We strive for excellence and hope to exceed your expectations next time.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

4/10 Malo

Jessica

Viaje familiar
No le gustó: Limpieza y servicios
I don’t typically leave reviews. The rooms smelled terrible. The facility noted “recently updated”—-it was not. It was filthy stinky and would not come back.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Hey Jessica,We regret that your experience did not meet expectations. Your feedback is very important, and we'll quickly investigate and address the concerns raised regarding cleanliness and odor. We strive to provide a pleasant stay for all guests and apologize for any inconvenience caused.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

6/10 Aceptable

Karen, Imperial

Viaje familiar
Not sure how this property had a 4 1/2 star rating. The room looked clean, but the bathroom was not very clean. The room was not exceptionally clean. Would not stay there again.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Hey Karen,We apologize for any cleanliness concerns you experienced during your stay. Our team takes guest feedback seriously and will address the issues you mentioned, ensuring a better experience for future guests. We hope you'll consider giving us another chance in the future.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

2/10 Terrible

Kristina

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed for 6 days, on day 3 of our trip housekeeping came while we were gone for the afternoon and had thrown away many very important personal items. Went to the office upon returning realizing someone had been in our room and the gentleman said to come in the morning and speak with management. It was a windy day the Do Not disturb sign was blown off the door, They had called the housekeeper down and she admitted that was thrown away. Day 4 of the trip the water was shut off mid shower, I again went to the office and had to argue to get the water turned back on to rinse. I was informed at that time they had chosen the time when no one should be in the shower. I said they should have notified guest that the water was going to be shut off for a period of time. day 6 we had secured the do not disturb sign to our door, I was pulling up and noticed the managers wife at our door again, my spouse opened the door and was standing behind it due to not being dressed. She claimed she wanted to talk to me. She then proceeded to tell me that because we had declined housekeeping she needed to “check” the room. I declined due to the fact housekeeping had already been in and removed personal items. She got upset and called her husband Mack the manager, at which time we were told to leave and banned from property.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 30 mar. 2024
Hey Kristina,We sincerely apologize for the unacceptable experience you had during your stay. Your concerns have been escalated to our management team for thorough investigation and improvement of our protocols. We deeply regret any inconvenience caused by the misunderstanding with housekeeping and the water interruption. Your feedback regarding communication about maintenance issues is duly noted and will be addressed internally. We assure you that your comfort and privacy are our top priorities, and we are committed to rectifying these issues. We hope for the opportunity to regain your trust and welcome you back for a more satisfactory stay in the future.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

2/10 Terrible

Kristina

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay away
Se hospedó 3 noches en marzo de 2024
Respuesta de GM, el 30 mar. 2024
Hey Kristina,We're sorry to hear you had a negative experience. Your feedback is valuable to us, and we'll use it to improve our services. Please feel free to reach out to talk about your worries more.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

2/10 Terrible

Kristina

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel staff entered our room after the do not disturb sign came off from the wind, the house keeper threw away some very important personal items. After bringing it to the managers attention I was told she was not at fault. 2 days later after declining housekeeping the managers wife was at the door. We did have the do not disturb sign in view. We were told that because we had declined housekeeping they needed to come in and check the room. After declining them entrance for multiple reasons we were told to leave and not come back to the property. During our stay we did however notice an increased police presence. Multiple undercover officers for reasons unknown. Water was randomly shut off mid shower, this entire trip was a nightmare. I let them know I would be submitting this review and was told they expected it. My advice stay away from this hotel unless you want your room gone through while you are not in it.
Respuesta de GM, el 30 mar. 2024
Hey Kristina,We sincerely apologize for the distressing experience you encountered during your stay. We sincerely apologize for the distressing experience you encountered during your stay, and our team is currently investigating the issues raised. Please know that this does not reflect our usual standards, and we appreciate your feedback to help us improve. We hope to have the opportunity to regain your trust in the future.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

10/10 Excelente

Michael

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 27 mar. 2024
Dear Michael,Thank you for choosing us! We're glad you had a great stay and hope to host you again soon.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

8/10 Bueno

Greg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 24 mar. 2024
Hello Greg,We're grateful for your positive rating score and support and delighted to have enhanced your stay. Looking forward to welcoming you back soon!Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

2/10 Terrible

Sheldon

Viaje de negocios, Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The hotel owner was very racist, rude, nosey. I’ve never been treated this way ever at a hotel and I’m very disappointed with this hotel I will NEVER stay there EVER again as long as I am alive!!!
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 16 mar. 2024
Hey Sheldon,We deeply apologize for your negative experience and the unacceptable behavior you encountered. We do not tolerate discrimination or rudeness in any form. We will promptly address your feedback to ensure that it doesn't happen again. Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

8/10 Bueno

Jimmy

Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Dear Jimmy,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future. Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

8/10 Bueno

Zanayah

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios
King sized bed felt amazing. Water gets very hot.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 12 mar. 2024
Dear Zanayah,We're glad you enjoyed the spacious comfort of the king-sized bed! For your safety, please note that we advise you to adjust the water temperature to a comfortable level to avoid potential burns. Thank you for your feedback!Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

6/10 Aceptable

Penny

Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 30 mar. 2024
Dear Penny,Thank you for your rating score. We apologize for your unsatisfactory stay. Your experience doesn't meet our standards, but we're eager for another chance to make it right.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

2/10 Terrible

Samantha

No le gustó: Limpieza y condiciones de la propiedad
Respuesta de GM, el 5 mar. 2024
Hey Samantha,Thank you for sharing your rating score with us! We apologize for the unsatisfactory experience during your stay. It is our commitment to ensure every guest receives the best possible experience. Your feedback falls short of our standards, and we eagerly anticipate the chance to rectify this and provide you with an unforgettable stay.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

10/10 Excelente

Peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Second time here. Bed is very comfortable. Had trouble getting tv set up and night manager was nice enough to walk over and help set it up. Nice simple breakfast. Would come again .
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 3 mar. 2024
Dear Peter,We're thrilled to have you back! Delighted, you found the bed comfortable and our staff helpful. We'll ensure your next stay is even smoother, and we look forward to welcoming you again!Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

10/10 Excelente

Jim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is right off the highway so easy to get to and there are several dining options close by.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 1 mar. 2024
Dear Jim,Thank you for highlighting the convenience of our location and the nearby dining options. We're glad you found it easy to access and enjoyed the variety of choices available. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

2/10 Terrible

Becky

Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Baymont, Murfreesboro, TN
We had left a do not disturb on our door. Came back late that night and found someone had been in our room, moved all of our things. Carpet cleaners had been in there, the floor was very wet. Went to the front desk due to not being able to get in room. All that the guest service agent ask for was our room number, no identification or anything. Anyone could have gone in our room. The best of our stay was the young gentleman that checked us in. Have always stayed there in the past but no more.
Se hospedó 3 noches en febrero de 2024
Respuesta de GM, el 27 feb. 2024
Hey Becky,We deeply apologize for the inconvenience and breach of privacy you experienced during your stay. We apologize for the inconvenience and breach of privacy you experienced during your stay. Rest assured, we will promptly investigate and resolve this matter regarding room entry and security. We appreciate your loyalty and regret that your recent experience fell short of your expectations. We hope to regain your trust and welcome you back for a much-improved stay in the future.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

4/10 Malo

LaVonya, Rogersville

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The carpet in the whole room was wet. The shower ceiling was molded and paint chipping off. The room smelled of diesel fuel.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 25 feb. 2024
Hey LaVonya,We apologize for the unacceptable conditions you encountered during your stay. Our team takes your feedback seriously and is actively addressing these issues to ensure a better experience for future guests. We appreciate your understanding and hope to can regain your trust in the future.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal
We were told the credit card was charged even though I selected to pay at the property and was told it was not possible. After we got in the room someone insisted to come in and clean the carpets. We told them no. There was no phone to call the desk and there were stains on the pillows on the beds.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 25 feb. 2024
Dear Anonymous,We apologize for the inconvenience and miscommunication regarding payment preferences and cleaning services. We apologize for the inconvenience and miscommunication regarding payment preferences and cleaning services. We are taking your concerns seriously and working towards improving the experience for our guests in the future. Thank you for bringing these issues to our attention, and we hope to better serve you in the future.Sincerely,Hotel General Manager.Baymont by Wyndham Murfreesboro.