Dear Eloy,Thank you for being our valued guest and for taking the time to let us know about your stay. Housekeeping schedules have been modified such that guests can receive service when they feel comfortable. I am sorry to hear that this was not properly communicated to you and caused some frustration. We hope to better serve you on a return visit.Sincerely,Joe BrowningGeneral Manager

Dear MARIA PAULINA, We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit. Sincerely, Joe Browning General Manager

Dear Claudio, Thank you for your time in sharing your kind review and please visit us again. Best, Joe Browning General Manager

Dear LaCoya, We are thrilled to hear we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team, which works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Marek Vesely , GM

Dear Darren, While I am pleased to hear that you found our breakfast to be a highlight of your stay, I apologize that you didn't have much else that stood out as a positive. We strive to exceed our guests' expectations and I regret that we fell short. Thank you for taking the time to share this review and for being our valued guest. We hope you will give us another chance in the future as I know we are better than what you experienced. Sincerely, Marek Vesely, GM

Dear Anthony, Thank you for your review. I am very sorry to hear that you had a disappointing experience, and I sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections. Sincerely, Marek Vesely , GM

Dear AmBria, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Marek Vesely, GM

Dear Cheryl, We are sorry to learn that you decided to cut your stay with us short. We apologize that you did not find the sofa bed comfortable and experienced issues with the climate control system. Additionally, we are sorry that our room service was not available during your stay and that noise pollution interrupted your stay. We take guest satisfaction very seriously and we regret that we couldn't provide you with a better experience. Your feedback is important to us, and we appreciate you taking the time to share your review with us. Sincerely, Marek Vesely, GM

Dear Thomas, Thank you for your kind review and recommendation! I'm thrilled to know your stay was pleasant, and we appreciate you choosing us. I will share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Marek Vesely, AGM

Dear Vandy, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room type. We strive to provide every Guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Embassy Suites Nashville South Cool Springs, GM

Dear tracy, Thank you for choosing to stay with us. Our staff strives to provide each guest with an exceptional experience, and your sincere feedback is essential to help us achieve that goal. We appreciate your kind words and recommendations about our hotel. We look forward to welcoming you back on your next visit. Best, Marek Vesely, GM

Dear Seville, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Marek Vesely, GM

Dear Katherine, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies regarding the climate control issue you experienced; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Marek Vesely , GM

Dear Hannah, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant due to our ample amenities. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Marek Vesely, GM

Dear Mallorie, Our goal is to surpass the expectations of our guests, so I apologize that we fell short during your recent visit. Thank you for taking the time to leave your feedback, and we hope to have the chance to make your next experience with us a more enjoyable one. Sincerely, Marek Vesely, GM

Dear Shaun, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Marek Vesely, AGM

Dear Ron, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Marek Vesely, GM

Dear Abigail, We are thrilled that we provided you with a great stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Marek Vesely , GM

Dear Dennis, What an excellent rating! I am thrilled to see that you and your family had a great stay. I hope that we will be your first choice for lodging when visiting our great city. Thank you for your business, and please come again. Best, Marek Vesely , GM

Dear Derek, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Marek Vesely, GM

Dear Elizabeth, Thank you for your time in sharing your kind review, and please visit us again. Best, Marek Vesely, GM

Dear Tim, It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Marek Vesely , GM

Dear Olga, We are thrilled that we provided you with an amazing stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Marek Vesely, GM

Dear SUSAN, Thank you for allowing us to welcome you. We aim to exceed every aspect of the guest experience so I regret that we did not meet our goal. I apologize that an odor was detected and that your accommodations were not met with our high-quality care and service. We appreciate your feedback and will share it with our management team. We hope to host you again for a WOW experience. Sincerely, Marek Vesely, GM

Dear Matt, We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon. Best, Marek Vesely, GM

Dear Aimee, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Marek Vesely , GM

Dear Deborah, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Marek Vesely, Assistant General Manager

Thank you for taking the time to let us know that you had an excellent experience. Travel safely and we hope to see you again soon.

Dear Brad, Thank you for taking the time to review our hotel. I'm very sorry that your recent stay did not mirror your previous experiences. The details definitely do make a trip and we regret we missed the mark. I will present your review to my team so we may address your observations and find solutions to improve in the areas that were not satisfactory. Once again, on behalf of our entire team - I offer our apologies. We hope to have the opportunity to welcome you with the stay you’ve come to expect and deserve. Sincerely, Marek Vesely , GM

Thank you, Karma, for letting us know that you enjoyed your stay. We hope to see you again next time you are in our area. Until then travel safely.

Thank you Travis for taking the time to let us know about your stay. We hope to see you again next time you are in our area. Travel safely.

Dear Sharon, Thank you very much for taking the time to reflect on your stay with us and for sharing your experience with fellow travelers. We're happy to learn that Lisa and our great breakfast were the highlights of your visit. It’s great to hear that we provided you with a satisfying stay. We look forward to welcoming you back in the future. Best, Marek Vesely , GM

Dear Danielle, We are truly sorry for any shortcomings you experienced during your stay with us. We understand how frustrating it can be when things don't go as planned, and we want to ensure that your next experience with us is nothing short of exceptional. Thank you for sharing your feedback with us, and we hope to have the opportunity to host you again for a flawless stay. Sincerely, Marek Vesely, AGM

Dear Angelina, I apologize that the servicing of your room was not satisfactory. I will be sure to discuss this review with our housekeeping staff to heighten our awareness of such issues. We value you as our guest and appreciate you taking the time to write. We hope to welcome you again for a more favorable guest experience. Sincerely, Marek Vesely  GM

Dear Christopher, Offering clean accommodations and cheerful service are core goals of the staff, so it is great to hear that we delivered. Your feedback, which underlines our strengths and provides some areas for improvement, is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Marek Vesely  GM

Dear istvan, Our mission is to exceed our guests’ expectations, so I regret that your stay was average. Thank you for your time in reviewing our hotel and we hope to WOW on your next trip to our area. Sincerely, Marek Vesely  GM

Dear Alexa, Thank you for taking the time to write. I am delighted to hear of the comfort and convenience you experienced with us! It was an absolute pleasure to host you, and we hope to welcome you again soon. Best, Marek Vesely GM

Dear Amy, Thank you for choosing to stay with us and taking the time to share your experience. I am delighted that you found our staff friendly! I sincerely appreciate all of your feedback, including the areas we need to improve. Please rest assured that we thoroughly evaluate such feedback as a team to drive continuous enhancements to the guest experience. Keeping this in mind, we hope to welcome you again. Sincerely, Marek Vesely GM

Dear Danielle, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room type. We strive to provide every Guest with a stay that exceeds expectations. I apologize for not delivering to our high standards and hope to have another opportunity to provide you with a stay that is exceptional in every way. Sincerely, Marek Vesely GM

Dear Anonymous, I apologize for the inconvenience you experienced during your stay with us. As a team, we strive to ensure our guests have the best possible experience, and it's regrettable to hear that we fell short of your expectations. Your feedback is highly appreciated as it helps us to improve our services for future guests. Thank you for taking the time to share your review with us. Sincerely, Marek Vesely  GM

Dear Michelle, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Marek Vesely , AGM

Dear alan, It’s fantastic to know you enjoyed your stay. Thank you for your time in sharing your 10/10 review and we hope to see you again. Best, Marek Vesely  GM

Dear Tara,On behalf of our entire team, I would like to thank you for choosing us. It's wonderful to know that your stay was enjoyable! We appreciate your valuable feedback, as it allows us to monitor and enhance the total guest experience. We look forward to hosting you again, as we always strive for improvement with the expectation that your next visit will be even better! Best,Marek Vesely General Manager

Dear Douglas, All compliments are welcome, but it is gratifying to hear you recognize our staff. They truly breathe warm hospitality into every aspect of our hotel and make it a great place to stay. Your kind review is appreciated and will be shared with the team. Please visit again soon! Best, Marek Vesely  GM

Dear Marcus, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Marek Vesely  General Manager

Thank you taking the time to let us know about your stay. We strive to provide excellent customer service and a wonderful experience. I am sorry that we did not meet your expectations. We hope that you will give us another chance the next time you are in our area.

Dear JOSE Luis,We love to hear your stay was perfect; thanks for making our day! On behalf of the entire team, it was a pleasure to host you, and we can’t wait to welcome you again. Best,Marek Vesely General Manager

Rudy thank you for taking the time to let us know that you enjoyed your stay. We appreciate your feedback. We hope to see you again when you are in our area. Travel safely.