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Opiniones de Fairlane Hotel

4 out of 5
Fairlane Hotel
401 Union Street, Nashville, TN

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 779 de 980 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 137 de 980 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 44 de 980 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 980 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 980 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

9.0/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Danaee

Se hospedó 1 noche en octubre de 2023
Respuesta de Milton, el 4 nov. 2023
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2/10 Terrible

Jose

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
muy mal. hotel deberia ser cerrado y remodelado. Edificio muy viejo y habitacion sucia con mucho polvo, aire ad=condicionado no funcionaba bien
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Francisca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Experiencia maravillosa
Es un gran hotel con una ubicación excelente y un personal muy profesional. Ofrecen agua gratis a coste 0 siempre que quieres, te destapan la cama, dan paraguas de cortesía. Espectacular. Volveremos.
Se hospedó 1 noche en agosto de 2018
Respuesta de CB, el 18 ago. 2018
Dear Francisca, Thank you, thank you, thank you! I am so happy to hear you have a marvelous experience with us. We hope to welcome you back soon!! Here for you, Team Fairlane

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Other than the house keeping staff trying multiple times to walk in my room without notice before checkout time, everything else was nice. $70 for valet is a little excessive also
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Colleen D

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en mayo de 2024

6/10 Aceptable

Cheryl

Viaje en pareja
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Called ahead for early check in (2 hours early) was told it would be no problem. When we arrived were told the room would be ready in a few minutes; it was not. Then were told they did not do early check in, even though we were told it would be no problem 4 hours later we finally got in. Found the staff to be rude and unhelpful
Se hospedó 3 noches en mayo de 2024
Respuesta de Milton, el 25 may. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We sincerely apologize for the issues you faced prior to checking in.

8/10 Bueno

Kendal

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. Hotel may have been understaffed at certain times, making all the amenities unavailable
Se hospedó 2 noches en mayo de 2024
Respuesta de Milton, el 25 may. 2024
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10/10 Excelente

Karen

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved that it was pet friendly . Also all the staff were very accommodating and helpful.
Se hospedó 1 noche en mayo de 2024
Respuesta de Milton, el 23 may. 2024
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8/10 Bueno

David

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
We felt the valet staff wasn’t up to par with other hotels I stay with. They never helped open or close doors or assist with loading luggage. They just hand me the keys and walk away. Also the housekeeping could not speak English. We asked for regular coffee but she left us with decaf only. The hotel was beautiful and the rooms perfect otherwise. Great location as well.
Se hospedó 2 noches en mayo de 2024
Respuesta de Lyric, el 21 may. 2024
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10/10 Excelente

Lidia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent Hotel
Se hospedó 2 noches en mayo de 2024
Respuesta de Milton, el 20 may. 2024
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10/10 Excelente

Adrienne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First Time at the Fairlane. Great experience! Love the vibe, the location, the comfort of our King Room. Situated a bit from Broadway meant a QUIET and Restful night’s sleep.
Se hospedó 1 noche en mayo de 2024
Respuesta de Milton, el 20 may. 2024
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10/10 Excelente

Lord

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was AMAZING…funny and made my day. THANK YOU BADASS-CHECKIN-GUY
Se hospedó 1 noche en mayo de 2024
Respuesta de Milton, el 23 may. 2024
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10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel and very close to so many attractions
Se hospedó 2 noches en mayo de 2024
Respuesta de Milton, el 14 may. 2024
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10/10 Excelente

YUQI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good room service
Se hospedó 3 noches en abril de 2024
Respuesta de Lyric, el 9 may. 2024
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10/10 Excelente

gregory

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient location within walking distance of Nashville attractions. Courteous staff. Luxury facility
Se hospedó 2 noches en mayo de 2024
Respuesta de Lyric, el 9 may. 2024
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10/10 Excelente

Kelly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very helpful/friendly staff. Wonderful location. Well appointed, comfortable rooms.
Se hospedó 1 noche en mayo de 2024
Respuesta de Milton, el 7 may. 2024
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6/10 Aceptable

Sara, Saint Charles

Se hospedó 1 noche en mayo de 2024
Respuesta de Lyric, el 27 may. 2024
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10/10 Excelente

Lindsay

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the aesthetic of the hotel
Se hospedó 3 noches en abril de 2024
Respuesta de Milton, el 6 may. 2024
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8/10 Bueno

Linda M

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was excellent except for the service in the lounge.
Se hospedó 4 noches en abril de 2024
Respuesta de Milton, el 6 may. 2024
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10/10 Excelente

Nora

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Milton, el 6 may. 2024
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10/10 Excelente

gary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel and very nice area. Pull off to park and check in is terrible.
Se hospedó 1 noche en mayo de 2024
Respuesta de Milton, el 6 may. 2024
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.

10/10 Excelente

Bohdahn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful atmosphere! Staff were so friendly. Easy walk to Broadway and other sites downtown. Loved every minute!
Se hospedó 5 noches en abril de 2024
Respuesta de Milton, el 4 may. 2024
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6/10 Aceptable

Neil

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Upon checking in, we were given a room that had a sticky bathroom floor, dirty carpet and air conditioning that did not work. They promptly changed us to another room... but it was smaller!
Se hospedó 3 noches en abril de 2024
Respuesta de Milton, el 3 may. 2024
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10/10 Excelente

Kraig

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’ve stayed at 9.0 Nashville’s hotel rooms in the past that looked like they’d seen a few parties. Not the case here. Very clean. Liked the frosted window that divided the shower from living area. Understated interior was tastefully done. And priced right.
Respuesta de Lyric, el 29 abr. 2024
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10/10 Excelente

Cynthia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay!
Se hospedó 3 noches en abril de 2024
Respuesta de Lyric, el 28 abr. 2024
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.

10/10 Excelente

Alan, Honolulu

Se hospedó 1 noche en abril de 2024
Respuesta de Milton, el 18 may. 2024
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6/10 Aceptable

Stephen

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en febrero de 2024
Respuesta de Milton, el 2 may. 2024
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10/10 Excelente

Kacee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Milton, el 23 abr. 2024
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.

10/10 Excelente

Sebastiao

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful
Se hospedó 1 noche en abril de 2024
Respuesta de Milton, el 19 abr. 2024
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8/10 Bueno

Brian

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel in great area. Broadway is close and printers alley is one street over.
Se hospedó 2 noches en abril de 2024
Respuesta de Milton, el 19 abr. 2024
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.

10/10 Excelente

Allison Shanna-Lee

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to downtown but yet far enough away.
Se hospedó 3 noches en abril de 2024
Respuesta de Milton, el 18 abr. 2024
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.

10/10 Excelente

Demaree, Cary

Se hospedó 1 noche en abril de 2024
Respuesta de Milton, el 6 may. 2024
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6/10 Aceptable

Ricky, Columbia

Viaje en pareja
Le gustó: Condiciones de la propiedad
Stuff like the body wash bone dry, when you pay over $300 a night you should not have to ask for the body wash container to be filled. The shower also had mold on the door and the grout in the floor tile. No good place to park, the small there is will cost you over $58 a day. The place was clean for the most part, very nice decorations and well maintained. The staff was okay, nice people but lacked customer service skills. When. Checking out they did not even ask me how our stay was. Also when checking in we had to wait for 20 minutes while the front desk was helping people find a place to eat while the people who need to check in just stood and waited.
Se hospedó 1 noche en abril de 2024
Respuesta de Milton, el 21 abr. 2024
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10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was beautiful. I was upgraded to a bigger suite when I arrived. I had issues finding the entrance to valet and called the front desk, Lauren answered and directed me to entrance. She also had a valet driver come out to assist me as I pulled up. He was very polite and accommodating. The stay was wonderful. Lauren was very friendly at check in and warm. Made me feel good as I had come for a funeral. I spent most of my time in my room but the sights from my room was absolutely beautiful and breathtaking. The room was spotless and nothing near dated. Loved my whole experience. Everything is in walking distance. Among check out Alexis assisted me and she was also very polite and helpful. The valet young man already remembered me and my car had it already waiting as I walked down. Thank you all so much. Will return when visiting.
Se hospedó 1 noche en abril de 2024
Respuesta de Milton, el 15 abr. 2024
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10/10 Excelente

Kimberly, Knoxville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Lyric, el 16 abr. 2024
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8/10 Bueno

Christopher, Long Beach

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s a very inviting comfortable former office space turned into a charming hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de Milton, el 12 abr. 2024
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10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Lyric, el 10 abr. 2024
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10/10 Excelente

Don

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property and close to everything. Very walkable for fun in Nashville
Se hospedó 1 noche en abril de 2024
Respuesta de Milton, el 9 abr. 2024
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10/10 Excelente

Brandon

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved our stay at the Fairlane Hotel! It started with Alexus's great smile, cheerfulness, and willingness to assist with all of our needs; and ended with a nice hot shower, and great view. Everything was within walking distance and the staff were so friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de Milton, el 8 abr. 2024
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.

10/10 Excelente

Janet A., Pulaski

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay at the Fairlane Hotel! The staff were super friendly and helpful! I was impressed by the texts I received before our arrival checking to see if we needed anything. So kind! The rooms were perfect! A short, safe, walk to everything we needed including Broadway!
Se hospedó 3 noches en marzo de 2024
Respuesta de Milton, el 4 abr. 2024
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10/10 Excelente

Monica

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Beautiful room. We loved the vibe. Bagel place on the main floor, and a full restaurant on the 4th floor.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lyric, el 2 abr. 2024
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2/10 Terrible

sammie

Se hospedó 1 noche en marzo de 2024
Respuesta de Milton, el 2 may. 2024
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6/10 Aceptable

Kalliopi

Se hospedó 4 noches en marzo de 2024
Respuesta de Milton, el 2 may. 2024
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10/10 Excelente

Kevin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love hotel. But there is some construction of a building that looks really sketchy and is a real eyesore. But this is a temporary issue.
Se hospedó 1 noche en marzo de 2024
Respuesta de Milton, el 1 abr. 2024
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10/10 Excelente

Dan

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent place to stay and enjoy the Downtown Nashville area
Se hospedó 4 noches en marzo de 2024
Respuesta de Milton, el 1 abr. 2024
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.

10/10 Excelente

Brian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay at the Fairlane was a very enjoyable experience. The property is located in a great spot. Very near to all the major attractions that Nashville has to offer. The staff were super friendly and always prepared to go over and above to help you out.
Respuesta de Lyric, el 28 mar. 2024
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10/10 Excelente

Jeffrey, Maitland

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Great hotel. Convenient location, friendly and helpful staff, large, clean rooms and common areas.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lyric, el 27 mar. 2024
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10/10 Excelente

Jason

Se hospedó 1 noche en marzo de 2024
Respuesta de Milton, el 14 abr. 2024
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10/10 Excelente

Luigi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent Service
Se hospedó 4 noches en marzo de 2024
Respuesta de Lyric, el 27 mar. 2024
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8/10 Bueno

john

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Milton, el 24 mar. 2024
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